Job Summary: 

• Answer and route incoming calls
• Schedule patient appointments
• Greet patients and provide the necessary paperwork for completion
• Monitor reception area and patient flow, notify patients of delays
• Answer questions and provide information in person and via telephone
• Check patients out and collect patient co-pays
• Update patient information and insurance in chart or EMR
• Call in prescriptions to pharmacies
• Obtains authorizations for tests ordered by physician
• Perform other miscellaneous office/clerical duties
• Understand and abide by the Patient Relations policy of the organization

Skills on Resume: 

• Effective Communication (Soft Skills)
• Scheduling Proficiency (Hard Skills)
• Patient Management (Soft Skills)
• Insurance and Billing Knowledge (Hard Skills)
• Multitasking Ability (Soft Skills)
• EMR Software Proficiency (Hard Skills)
• Pharmaceutical Knowledge (Hard Skills)
• Attention to Detail (Soft Skills)

Job Summary: 

• Staff front desk daily
• Act as "face of the company", welcoming new hires and directing general questions regarding the workplace to the appropriate team members
• Manage guests/visitors through the sign-in/NDA process and notify hosts
• Coordinate shipping and receiving with logistics partners (FedEx/UPS/USPS)
• Notify and distribute packages to the appropriate parties
• Assist in the general scheduling and administrative projects
• Manage the emails (directing cold calls/queries to the appropriate parties)
• Review and distribute voicemails that come into the corporate line
• Provide after-hours support for team events and/or exceptional projects

Skills on Resume: 

• Reception Management (Soft Skills)
• Professional Demeanor (Soft Skills)
• Guest Coordination (Soft Skills)
• Logistics Coordination (Hard Skills)
• Email Management (Hard Skills)
• Administrative Support (Hard Skills)
• Event Coordination (Soft Skills)
• Communication Skills (Soft Skills)

Job Summary: 

• Welcome, orient, and enthusiastically greet patients.
• Scheduling new and existing patients with the ability to properly screen potential new patients
• Understands all aspects of insurance verification and medical billing and can walk a patient through the entire process.
• Checking patients in/out, collecting payments from patients
• Schedule optimization, making sure patients confirm appointments, ensuring the schedule is full, filling up cancellations, managing appointment reminders
• Faxing and scanning of documents, data entry, and uploading files into EMR
• Open and close the front office, checking the mail
• Closes at end-of-day, prints daily batch report ensures that monies and report payments balance, and makes up matching deposit.
• Maintains strict confidentiality according to HIPAA Privacy AND Security Rules

Skills on Resume: 

• Patient Scheduling (Soft Skills)
• Insurance Verification (Hard Skills)
• Payment Processing (Hard Skills)
• Schedule Management (Soft Skills)
• Document Handling (Hard Skills)
• EMR Proficiency (Hard Skills)
• Financial Reconciliation (Hard Skills)
• HIPAA Compliance (Hard Skills)

Job Summary: 

• Manage day-to-day operational tasks for the Front Office, Middle Office, and Compliance
• 2nd and 3rd level support and ownership of all Bloomberg AIM-related business and technical issues and process queries on time
• Build up and maintain an excellent and fundamental understanding of all system and business processes related to Bloomberg AIM and their specifics
• Share this knowledge with investment management professionals throughout the organization
• Collaborate with projects, internal and external initiatives, and country-specific customer demands
• Provide know-how and expertise covering financial topics as a subject matter expert and business analyst
• Support actively and conduct documenting processes in terms of process documentation, functional description, business user guides, or other manuals
• Drive system-related changes affecting the front office system
• Manage communication and lead regular meetings with local users and senior stakeholders including CIOs and compliance officers

Skills on Resume: 

• Operational Management (Soft Skills)
• Technical Support (Hard Skills)
• System Process Expertise (Hard Skills)
• Knowledge Sharing (Soft Skills)
• Project Collaboration (Soft Skills)
• Financial Expertise (Hard Skills)
• Documentation Skills (Hard Skills)
• Stakeholder Communication (Soft Skills)

Job Summary: 

• Checking patients in and out, patient registration
• Answering multi-line phone and routing calls appropriately
• Scheduling appointments, chart preparation
• Processes cash receipts according to established policies and procedures.
• Follows established processes to obtain, manage, and utilize patient information to enhance and improve individual and organizational performance in patient care.
• Provides for confidentiality, integrity, and security of medical records.
• Facilitates and ensures timely and accurate medical records management.
• Effectively communicates and interacts with patients, their families, and other external and internal clients (including fellow employees) from diverse backgrounds.
• Understands, verbalizes, and participates in the quality improvement process.
• Serves and protects the patient's private health and identifiable information by adhering to professional standards, policies and procedures, federal, state, and local requirements, PCI DSS, and HIPPA.
• Serves and protects the physician or health care provider practice by adhering to professional standards, policies and procedures, federal, state, and local requirements, and HIPPA.

Skills on Resume: 

• Patient Check-In/Out (Hard Skills)
• Multi-Line Phone Handling (Soft Skills)
• Scheduling (Soft Skills)
• Financial Transactions (Hard Skills)
• Patient Data Management (Hard Skills)
• Communication Skills (Soft Skills)
• Quality Control (Soft Skills)
• Privacy Compliance (Hard Skills)

Job Summary: 

• Check in patients, and verify and update necessary information in the medical record.
• Receive payments from patients and issue receipts.
• Reconcile cash received daily.
• Organize correspondence and distribute paperwork for the responsible provider to review and sign the hard copy, using the EMR to determine patient identification if needed.
• Review, sort, and organize documents that have been set aside for scanning into the patient record in the EMR, following the set of guidelines for scanning preparation as directed by Central Indexing. 
• Scan and index a stat document.
• Interview new patients, establish accounts, and verify/change patient demographics/insurance coverage on the computer.
• Greet patients and visitors in a prompt, courteous, and helpful manner.
• Receive, sort, organize, and send faxes, including prescriptions.
• Assist clinic staff with questions regarding scanned/indexed documents.
• Work with patients and physicians' offices to obtain necessary DME documentation.
• Answer phones as well as maintain the strictest confidentiality.

Skills on Resume: 

• Patient Check-In (Hard Skills)
• Payment Processing (Hard Skills)
• Cash Reconciliation (Hard Skills)
• Document Management (Hard Skills)
• EMR Proficiency (Hard Skills)
• Patient Interviewing (Soft Skills)
• Customer Service (Soft Skills)
• Confidentiality Maintenance (Soft Skills)

Job Summary: 

• Collaborate with regional directors, cross-functional teams, regional project managers, and sales to collect the data necessary to support service pricing
• Execute project estimation, provide answers to RFI/RFP, and create implementation proposals and first SOW drafts.
• Support the Regional Customer Delivery teams in scoping, and conveying plans, issues, and concerns to clients and team members in a clear, logical, and concise manner.
• Influence key decision-makers both internally and externally.
• Simultaneously work with the regional teams to execute technical and functional solution design.
• Provide expert-level guidance and recommendations on implementation strategies, project estimations, and during project reviews on the Front Office Business Analysis domain.
• Support in training and developing project management and delivery competence within Customer Delivery
• Work across the organization to promote the Calypso Delivery Framework specifically and the service strategy in general.
• Review, measure, and report on performance on defined project portfolio, while providing expert guidance to Delivery staff on project approaches and strategies.
• Conduct project kick-offs and regular project reviews to analyze, evaluate, and overcome program risks, and produce program reports for management and stakeholders.

Skills on Resume: 

• Data Collection (Hard Skills)
• Project Estimation (Hard Skills)
• Client Communication (Soft Skills)
• Stakeholder Influence (Soft Skills)
• Technical Solution Design (Hard Skills)
• Implementation Strategy Expertise (Hard Skills)
• Training and Development (Soft Skills)
• Performance Analysis (Hard Skills)