Job Summary: 

• Greets arriving guests and professionally welcomes them.
• Answers a high volume of internal and external phone calls and directs them to appropriate departments.
• Assists with conference room needs including scheduling, presentation preparation, catering, and conference call setup.
• Coordinates with the Talent Acquisition team for on-site interviews.
• Assists with filing, faxing, data entry, and other administrative needs.
• Works closely with the sales team to maintain client files.
• Coordinates with the facilities team for internal matters including restocking supplies.
• Supports event planning initiatives for the organization.
• Presents a professional appearance as the face of the institution.

Skills on Resume: 

• Guest Reception (Soft Skills)
• Phone Handling (Hard Skills)
• Room Coordination (Hard Skills)
• Scheduling (Hard Skills)
• Data Entry (Hard Skills)
• Admin Support (Hard Skills)
• Teamwork (Soft Skills)
• Event Planning (Hard Skills)

Job Summary: 

• Maintain patient's chart, patient demographics, billing information
• Copy photo I.D. and insurance card
• Obtain necessary consent form signatures, including HIPAA policy
• Verification of Insurance Benefits
• Communicate eligibility and financial responsibility information to patients
• Assist with Patient Collections and  patient questions regarding billing and insurance payments
• Identify the patient's financial responsibility for each visit and any outstanding balances due
• Schedule patient appointments
• New and follow-up appointments within the practice
• Consultation appointment referrals
• Assist with incoming phone calls, manage incoming calls, and transfer appropriately
• Take complete and accurate messages and ensure message delivery on time

Skills on Resume: 

• Patient Chart Management (Hard Skills)
• Insurance Verification (Hard Skills)
• Consent Form Processing (Hard Skills)
• Financial Communication (Soft Skills)
• Patient Collections (Hard Skills)
• Appointment Scheduling (Hard Skills)
• Call Handling (Soft Skills)
• Message Management (Soft Skills)

Job Summary: 

• Prepare the office in the morning, working closely with the Office Manager
• Perform a continuous sweep of the building to ensure office, kitchen, and restroom supplies are replenished and perform general “housekeeping tasks”
• Manage daily lunch ordering, delivery, and set-up
• Manage daily pick-up and distribution of mail from the building lobby and UPS
• Manage office supply ordering
• Assist with All Team meeting preparations
• Perform backup responsibilities for the office manager
• Help to coordinate new employee on-boarding with the office manager
• Help to coordinate vendors for events, working closely with the events team

Skills on Resume: 

• Office Preparation (Soft Skills)
• Supply Management (Hard Skills)
• Lunch Ordering (Hard Skills)
• Mail Distribution (Hard Skills)
• Supply Ordering (Hard Skills)
• Meeting Preparation (Hard Skills)
• Backup Support (Soft Skills)
• Vendor Coordination (Soft Skills)

Job Summary: 

• Assist physician and partner staff to ensure maximum efficiency.
• Serve as a primary point of contact for incoming phone calls from patients and referring offices.
• Triage patients to ensure productive departmental flow.
• Recommend procedures and products to patients.
• Communicate insurance information to patients.
• Communicate with patients about surgical options and be willing to up sell when able.
• Scan documentation into patient charts in a timely and accurate manner.
• Schedule patients for surgery and in-office appointment follow-ups.
• Ensure patient chart entries are made accurately and on time.
• Return phone calls from patients on time per physician instruction and document appropriately.

Skills on Resume: 

• Physician Support (Soft Skills)
• Call Handling (Soft Skills)
• Patient Triage (Soft Skills)
• Product Recommendations (Soft Skills)
• Insurance Communication (Soft Skills)
• Surgical Consultation (Soft Skills)
• Document Scanning (Hard Skills)
• Appointment Scheduling (Hard Skills)

Job Summary: 

• Provide a warm greeting and connect guests with the appropriate contact.
• Maintain employee and visitor registrations.
• Answer, screen, and direct incoming phone calls.
• Reserve visitor parking spaces.
• Coordinate conference room and visitor calendars and send out notifications.
• Place food orders and provide setup for meetings.
• Assist with planning, setup, and execution of staff events.
• Maintain office and kitchen supply inventory.
• Provide organization throughout the office, break rooms, and reception areas.
• Prepare, schedule, and ensure fulfillment of outgoing front office documents and small package shipments.
• Manage incoming and outgoing correspondence faxes, mail, and small packages.
• Assist with submitting work orders and scheduling repairs for general office space and equipment.
• Schedule meetings and process expenses for upper management.
• Provide support for other duties and projects

Skills on Resume: 

• Guest Greeting (Soft Skills)
• Registration Management (Hard Skills)
• Call Screening (Soft Skills)
• Parking Coordination (Hard Skills)
• Event Planning (Hard Skills)
• Supply Management (Hard Skills)
• Correspondence Handling (Hard Skills)
• Meeting Scheduling (Hard Skills)

Job Summary: 

• Answers multiple phone lines and screens incoming phone calls in a professional and courteous manner
• Gathers, enters, and updates pertinent patient demographic information, the purpose for a clinic visit, referral source
• Sends out New Patient Online Medical History emails
• Manages appointment reminder service, and company, ensuring all patients are receiving the proper text/email notifications
• Communicates with patients using the text feature within the company and checks regularly
• Speak on different procedures, treatments, and products
• Warmly welcomes and checks in patients for appointments
• Enters demographics, insurance information, and referrals into the scheduling system
• Sends medical records requests to provider offices and follows up with requests
• Prepares new patient packets and briefs patients on financial policy, HIPAA, and patient rights and responsibilities upon check-in
• Makes copies and enters insurance information into EMR
• Manages the sale of cosmetic products as recommended by physicians, nurses, and aestheticians

Skills on Resume: 

• Phone Handling (Soft Skills)
• Patient Data Entry (Hard Skills)
• Appointment Management (Hard Skills)
• Patient Communication (Soft Skills)
• Procedure Explanation (Soft Skills)
• Patient Check-In (Soft Skills)
• Medical Records Management (Hard Skills)
• Product Sales (Hard Skills)

Job Summary: 

• Manages injectable reward programs on patients’ behalf
• Stocks skincare items and performs inventory for all retail products
• Collects payments for all services and products, and balances cash drawer
• Runs daily batch report and clinic report at the end of the day.
• Presents each provider with his/her day's daily financial summary reports on charges and payments
• Corresponds with insurance companies and primary care physicians.
• Communicates with the Business Manager, Patient Coordinator, and Clinic Staff regularly
• Collects deposits for surgery payments.
• Works directly with the Patient Coordinator regarding surgery patients
• Scans in order invoices and packing slips
• Updates inventory for injectables when shipments arrive
• Keeps the front reception area clean and organized

Skills on Resume: 

• Reward Program Management (Hard Skills)
• Inventory Management (Hard Skills)
• Payment Collection (Hard Skills)
• Financial Reporting (Hard Skills)
• Insurance Communication (Soft Skills)
• Team Communication (Soft Skills)
• Invoice Scanning (Hard Skills)
• Reception Area Organization (Soft Skills)

Job Summary: 

• Orders office supplies to ensure the office is properly stocked
• Distributes mail and packages
• Performs front office inventory twice per year as directed by Business Manager
• Handles physicians' professional and personal matters to be detailed on an individual basis
• Opens and closes clinic lobby
• Handles shipping of retail products to patients
• Coordinates scheduling of business lunches with representatives and is responsible for obtaining staff orders
• Coordinates lunches for OR staff on surgery days
• Calls surgery patients’ rides to coordinate pick-up time
• Prepares folders for surgical consultations
• Coordinates specimen pick-ups with pathology couriers
• Assists Marketing Director in content creation and the development of monthly e-blasts

Skills on Resume: 

• Office Supply Management (Hard Skills)
• Mail Distribution (Hard Skills)
• Inventory Management (Hard Skills)
• Physician Support (Soft Skills)
• Clinic Operations (Hard Skills)
• Shipping Coordination (Hard Skills)
• Event Coordination (Soft Skills)
• Marketing Support (Soft Skills)

Job Summary: 

• Answer incoming calls, greet patients and vendors, scan documents
• Check-in and discharge patients
• Schedule appointments as well as test procedures such as MRIs
• Manage the revenue cycle by collecting co-pays and past-due balances
• Support the overall goals of the company.
• Monitors and maintains shared office equipment (presentation equipment, digital cameras, laser measurers, etc.)
• Receives, sorts mail and coordinates courier pick-up and delivery.
• Maintains a neat and well-groomed appearance.
• Maintains tidy, safe, and clean reception, meeting rooms, and kitchen areas.
• Manage Inventory for and the ordering of all office supplies, kitchen supplies, etc.
• Possible overflow general word processing or Admin duties if required by Project Coordinators/Assistants (Microsoft Office Suite - Word, Outlook, Excel)
• Archive completed project documents and coordinate the return of project files from off-site storage.

Skills on Resume: 

• Call Handling (Soft Skills)
• Patient Check-In/Discharge (Hard Skills)
• Appointment Scheduling (Hard Skills)
• Revenue Cycle Management (Hard Skills)
• Office Equipment Management (Hard Skills)
• Mail Coordination (Hard Skills)
• Office Organization (Soft Skills)
• Inventory Management (Hard Skills)

Job Summary: 

• Manage the front desk and answer phones
• Greet and welcome clients and visitors to the office with an enthusiastic, warm, helpful attitude, ensuring guests are comfortable and connected with the right office personnel
• Manage and order catering, office snacks, and office supplies
• Plan special (community and marketing) events, and assist with external use of the office
• Work with vendors to keep the office clean and operational
• Assist managing partner with scheduling and expense reports
• Assist the Business Operations team and People Operations team with various projects as needs arise
• Assist with the front-of-house experience, delivering a positive, productive, and functional office atmosphere for employees and visitors
• Act as a point of contact for employees needing assistance with all aspects of their jobs, both in person at reception and via email/Slack
• Provide a positive experience by connecting them to wifi and providing office information, providing refreshments, answering queries, and aiding them with any questions they may have
• Assist with mail delivery, sorting, and storage
• Order front office supplies, refresh supply stations, and keep track of stock levels
• Work with Events, Recruiting, and Security teams to ensure that guests have a positive experience while following visitor policies

Skills on Resume: 

• Desk Management (Soft Skills)
• Guest Greeting (Soft Skills)
• Supply Management (Hard Skills)
• Event Planning (Hard Skills)
• Vendor Coordination (Soft Skills)
• Scheduling & Expenses (Hard Skills)
• Employee Support (Soft Skills)
• Mail Coordination (Hard Skills)

Job Summary: 

• Reviews department space for renovations, and upgrading when necessary.
• Coordinates and reports all department facilities problems and requests for repairs to PPCS.
• Supervises work by casual or student staff, Physical Plant staff, or outside contractors, as applicable, ensuring satisfactory completion promptly and appropriateness of any charges.
• Ensures all labs are maintained to comply with Cal OSHA and EH&S standards.
• Ensures all faculty and staff equipment and computers are maintained and are compliant with University Security Requirements.
• Arranges for upgrades, repairs, and standard maintenance with computer support technical staff.
• Performs simple maintenance and trouble-shooting functions on office equipment (i.e., acts as key operator).
• Exercises independent judgment as to the need for and source of maintenance services, placing service requests.
• Ensures that adequate inventory of supplies needed for equipment is on hand at all times, ordering supplies.
• Performs regular programming and maintenance of locks and codes, including changing codes each semester, running periodic security checks throughout the year, and maintaining a long-term user database.
• Acts as departmental Key Controller.
• Uses BFS to prepare, process, and track invoices, purchase requisitions, and authorizations, as well as supplies and equipment expenses.
• Audits vendor invoices and ensures prompt payment of invoices and reimbursements.

Skills on Resume: 

• Renovation Management (Hard Skills)
• Facilities Coordination (Soft Skills)
• Staff Supervision (Soft Skills)
• Compliance (Hard Skills)
• Equipment Maintenance (Hard Skills)
• Troubleshooting (Hard Skills)
• Inventory Control (Hard Skills)
• Invoice Processing (Hard Skills)

Job Summary: 

• Uses entertainment and travel systems to prepare and process reimbursements.
• Communicates effectively with vendors, campus departments, and other staff. Interprets policy and notifies staff and faculty in writing when problems arise or policy is not followed.
• Acts as initiator for all purchases.
• Investigates and analyzes product specifications and requirements, including supplier selection to meet buyer/studio needs, determine procurement strategy, processing timeline, and if any additional information is needed to complete the procurement process.
• Initiates and tracks purchase orders through product/service delivery.
• Identifies and investigates sources of supply for unique goods and services.
• Analyzes supplier capabilities to meet University requirements by conducting cost and price analysis and negotiations.
• Processes Procurement Card (BluCard) transactions, maintains supporting documents, enters correct chart strings in BFS, and codes correctly for reporting.
• Submits for review on time.
• Provides leadership and training to staff in the area of Blucard purchasing, processing, and tracking.
• Manages front office workflow to ensure timely, efficient, and effective business operation and services, including phones, snail mail, email, and student and visitor questions.
• Serves as supervisor for various casual and student employees for Art Practice.
• Shares management responsibility with co-workers during Dept. Manager’s absence.

Skills on Resume: 

• Reimbursement Processing (Hard Skills)
• Vendor Communication (Soft Skills)
• Policy Interpretation (Soft Skills)
• Purchase Initiation (Hard Skills)
• Procurement Analysis (Hard Skills)
• Supplier Negotiation (Soft Skills)
• Transaction Management (Hard Skills)
• Workflow Management (Soft Skills)

Job Summary: 

• Monitors payroll and personnel action deadlines for student and casual employees.
• Arranges for models and monitors model budget.
• Participates in planning, analysis, and goal setting.
• Ensures that business processes, procedures, records management, and support service are uniform, of high standard, and consistent with university policy and requirements.
• Informs Dept. Manager, Financial Analyst, and faculty of issues or potential problems that could affect staff's ability to fulfill their responsibilities.
• Analyzes casual staffing requirements, identifying issues, creating schedules, and developing solutions.
• Coordinates solicitation of materials for website and updates website.
• Coordinates faculty searches, including database organization, advertisement, mailings, notification, lecture publicity, room set-up, flight and accommodations for selected candidates, collection and return of all documentation, and filing Affirmative Action hiring statistics.
• Organizes all logistics, including locating meeting space, making hotel/travel arrangements, catering, and managing volunteers.
• Maintains calendars, and databases, and procures research and program materials.
• Prepares and edits all aspects of outreach materials aimed at both graduate and undergraduate admissions.
• Keeps informed of current campus systems by attending training workshops and meetings and by independently learning new systems.
• Participates in professional development activities such as workshops, seminars, and conferences, to keep informed of changes in policy and resource availability affecting the unit and to enhance own professional development.

Skills on Resume: 

• Payroll Monitoring (Hard Skills)
• Budget Management (Hard Skills)
• Planning & Goal Setting (Soft Skills)
• Process Standardization (Hard Skills)
• Issue Reporting (Soft Skills)
• Staffing Analysis (Hard Skills)
• Website Coordination (Hard Skills)
• Event Coordination (Soft Skills)