FRONT OFFICE RECEPTIONIST RESUME EXAMPLE
Published: Mar 25, 2025 – The Front Office Receptionist welcomes and registers visitors, manages meeting room bookings, and handles incoming and outgoing mail and courier services. This position maintains office supplies, coordinates building maintenance services, and manages access cards and security protocols. Additionally, the receptionist supports emergency response procedures and assists with scheduling appointments and medical test procedures.
Tips for Front Office Receptionist Skills and Responsibilities on a Resume
1. Front Office Receptionist, Greenway Medical Group, Springfield, IL
Job Summary:
- Warmly greets patients and displays a positive customer service attitude
- Checks patients in and queues them to the appropriate location
- Continually monitors the waiting room to ensure all patients are attended to and maintains a neat and orderly appearance of the waiting area
- Collects payment for co-pays, co-insurance, account balances, and prescriptions
- Copies, scans, and verifies pertinent patient insurance information
- Answers phones, routes calls appropriately, takes messages, and delivers to proper party on time
- Check patients out by scheduling follow-up appointments, and printing orders requested from the provider
- Drafts documents for purchase transactions (closing disclosure, affidavits, and other closing documents) and maintains liaison with lenders and clients.
- Works directly with the operations team.
- Coordinates various social events held to promote businesses.
Skills on Resume:
- Customer Service (Soft Skills)
- Patient Check-in (Hard Skills)
- Waiting Room Management (Soft Skills)
- Payment Collection (Hard Skills)
- Insurance Verification (Hard Skills)
- Phone Handling (Soft Skills)
- Appointment Scheduling (Hard Skills)
- Event Coordination (Soft Skills)
2. Front Office Receptionist, Riverstone Healthcare, Boulder, CO
Job Summary:
- General administration and coordination
- Welcome clients to the office
- Answering phone calls and greeting clients
- Assisting with restocking office supplies
- Scheduling meetings, events, interviews, etc.
- Following office workflow procedures to ensure maximum efficiency
- Maintaining files and records with effective filing systems
- Supporting other teams with various administrative tasks
- Managing the revenue cycle by collecting co-pays and past-due balances
- Supporting the overall goals of the company.
Skills on Resume:
- Administration (Soft Skills)
- Client Greeting (Soft Skills)
- Phone Handling (Soft Skills)
- Office Supply Management (Hard Skills)
- Scheduling (Hard Skills)
- File Management (Hard Skills)
- Revenue Cycle Management (Hard Skills)
- Team Support (Soft Skills)
3. Front Office Receptionist, Harmony Dental Clinic, Auburn, AL
Job Summary:
- Meets and greets visitors, ensures compliance to controlled access procedures, registers visitors in the dedicated log, announces host to come and pick up guests
- Books video conference and meeting rooms, ensures audio/visual equipment and other materials, and orders snacks
- Timely processing of incoming and outgoing mail - currier orders or any other courier services
- Responsible for keeping track of monthly orders for office supplies and consumables
- Coordinates the services provided by building services for office maintenance
- Acts as the main point of contact with the building’s administrative and technical staff
- Handles access cards for the building and the PKI access for employees, staff, and visitors
- Participates in the Emergency Response Team (ERT) and offers support in the implementation of the aligned actions.
- Schedules appointments as well as test procedures such as MRIs
Skills on Resume:
- Visitor Management (Soft Skills)
- Conference Room Booking (Hard Skills)
- Mail Processing (Hard Skills)
- Office Supply Management (Hard Skills)
- Facility Coordination (Soft Skills)
- Building Services Liaison (Soft Skills)
- Access Card Management (Hard Skills)
- Emergency Response Support (Soft Skills)