FREIGHT OPERATIONS SUPERVISOR RESUME EXAMPLE
Published: Apr 03, 2025 – The Freight Operations Supervisor supervises freight operations by monitoring performance, ensuring compliance with safety regulations, and implementing improvements to enhance service center efficiency. This position coordinates scheduling, billing, and freight analysis while maintaining strong communication with internal teams and external customers. The supervisor also supports staff recruitment, training, and development, and contributes to incident investigations and facility maintenance.
Tips for Freight Operations Supervisor Skills and Responsibilities on a Resume
1. Freight Operations Supervisor, Redline Logistics, Springfield, IL
Job Summary:
- Manage shipments for high-profile/complex accounts
- Monitor import operations to ensure adherence to procedure and dept SLA
- Oversee import operations to proactively identify and resolve operational issues
- Implement best operational practices and recommend solutions to improve efficiency
- Take initiative to resolve issues as they arise, as the first point of contact for escalation
- Conduct weekly team meetings and support the Operations team with daily matters
- Expand and strengthen the network of trucking companies
- Work closely with the Operations Manager to develop and maintain departmental documentation
- Work closely with the Accounting department to ensure timely billing and reconcile discrepancies
- Participate in hiring and coordinate the onboarding of new team members
Skills on Resume:
- Shipment Management (Hard Skills)
- Import Monitoring (Hard Skills)
- Problem Solving (Soft Skills)
- Process Improvement (Hard Skills)
- Team Leadership (Soft Skills)
- Trucking Network (Hard Skills)
- Documentation (Hard Skills)
- Billing Reconciliation (Hard Skills)
2. Freight Operations Supervisor, Horizon Transport Solutions, Durham, NC
Job Summary:
- Build and manage carrier relationships.
- Negotiate better rates with carriers better suited for the business.
- Manage freight operations (exceptions, reconciliations, invoicing, etc).
- Lead the accounts for freight customers.
- Lead the finance and customer service teams.
- Monitor performance and quality of service provided to the Company by any outsourced company
- Follow up with carriers to ensure that all shipments are received or dispatched as per the set schedule
- Align all shipment processes with the company's freight policies and procedures
- Ensure the shipment system is updated correctly and on time
- Daily follow-up on any pending shipments (export, import, transit, etc.) to catch up schedule
- Coordinate and follow up with the Brokerage team for prompt Clearance of shipments
- Assist with ad-hoc project
Skills on Resume:
- Carrier Relationship Management (Soft Skills)
- Negotiation (Soft Skills)
- Freight Operations Management (Hard Skills)
- Customer Account Leadership (Soft Skills)
- Team Leadership (Soft Skills)
- Performance Monitoring (Hard Skills)
- Shipment Process Alignment (Hard Skills)
- Shipment Tracking (Hard Skills)
3. Freight Operations Supervisor, Global Freight Services, Tampa, FL
Job Summary:
- Compile production and service records and measure conformance to standards
- Inspect and measure the performance of personnel resulting in changes in work practices necessary to improve overall Service Center operations
- Review logs and reports, and confer with shift personnel to ascertain pertinent scheduling, production, and administrative support requirements
- Set up an appointment for freight deliveries
- Perform and or assist with billing, rating, manifesting, and analysis of freight weight and size
- Maintain excellent communication with external and internal customers
- Assist with the training, development, and evaluation of production and/or clerical personnel performance, and recommend or initiate documentation
- In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train, and develop Service Center personnel
- Ensure that the Service Center premises are protected and maintained
- Assist in the investigation, reporting, and initiation of corrective actions for accidents, job-related injuries employee discrepancies
- Understand and apply company safety practices, including DOT, EPA, ICC, and OSHA rules and regulations
- Assist with the facilitation of information meetings with Service Center team members
- Effectively handle special assignments
Skills on Resume:
- Record Compilation (Hard Skills)
- Performance Management (Soft Skills)
- Scheduling Support (Hard Skills)
- Delivery Coordination (Hard Skills)
- Billing Analysis (Hard Skills)
- Customer Communication (Soft Skills)
- Training Development (Soft Skills)
- Safety Compliance (Hard Skills)