FREIGHT OPERATIONS SUPERVISOR SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Published: Apr 03, 2025 – The Freight Operations Supervisor has experience in freight operations, warehousing, and facilities management, with a strong focus on transportation logistics. This role demands a solid safety mindset, proficiency in MS Office, and excellent organizational, mathematical, and communication skills. The supervisor also maintains high ethical standards, meets deadlines under pressure, and adapts effectively to strategic direction in fast-paced environments.
Essential Hard and Soft Skills for a Standout Freight Operations Supervisor Resume
- Shipment Management
- Import Monitoring
- Process Improvement
- Trucking Network
- Documentation
- Billing Reconciliation
- Freight Operations
- Shipment Tracking
- Delivery Coordination
- Safety Compliance
- Problem Solving
- Team Leadership
- Carrier Negotiation
- Customer Leadership
- Performance Management
- Communication Skills
- Training Development
- Relationship Management
- Initiative Taking
- Time Management
Summary of Freight Operations Supervisor Knowledge and Qualifications on Resume
1. BA in Logistics and Transportation with 3 years of Experience
- Related work experience as an Operations Supervisor at a Freight Forwarding company
- Experience within import operations in logistics, freight forwarding, or supply chain operations
- Expert-level knowledge of handling international ocean imports and drayage coordination
- Ability to independently, professionally, and tactfully handle escalations effectively
- Hands-on, process-oriented, structured thinker with strong problem-solving capabilities
- Excellent communication, interpersonal, and organizational skills
- Adaptability and Flexibility with changes while adhering to new processes
- Strong ability to convert strategy to operation, continuous improvement capability, project management skills, sensitivity to details, and empathy.
- Positive attitude with the ability to multitask and motivate, and coach the team
- Experience with computers and web-based systems.
2. BA in Transportation Management with 2 years of Experience
- Previous industry experience with supervisory experience
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- The ability to write reports and correspondence.
- Ability to calculate figures and amounts, such as discounts
- Must be able to quote prices, schedule staff, and provide excellent customer service
- Familiar with current material handling rates, show rules and regulations, association requirements, and pertinent information to show
- Well-versed in programs such as Outlook, Word, and Excel.
- Strong verbal and written communication skills and the ability to communicate with all levels in the organization.
- Good interpersonal skills and the ability to interact appropriately with co-workers and customers.
- Able to work under pressure and in a fast-paced environment
3. BA in Supply Chain Management with 5 years of Experience
- Experience in warehousing, materials handling, or a related field, including supervisory experience.
- Experience with the unique transportation industry within and to/from Alaska
- Working experience in facilities management
- Strong safety mindset and an understanding of behavior-based safety programs
- Proficient in MS Office applications, including MS Word, Outlook, and Excel
- Excellent written, verbal communication
- Able to respond to strategic direction, take ownership of own actions, complete tasks on time, or communicate alternate plans
- Must treat people with respect, keep commitments, inspire the trust of others, work with integrity and ethically, and uphold organizational values
- Strong organizational skills, attention to detail, and accuracy
- Solid understanding and use of math skills
- Ability to work in a fast-paced, sometimes stressful, and time-sensitive environment.