Job Summary: 

• Build and secure a network of carriers to haul truckloads
• Receive customer orders and dispatch carriers on brokerage loads
• Arrange product pickups, deliveries, and track carriers to ensure on-time pickup and deliveries
• Identify loads to be brokered and post loads on load boards to be viewed by outside carriers
• Provide truckload rate quotes and negotiate rates with carriers
• Relay missed or delayed appointments and over/short/damaged issues to customer service
• Track and trace shipments and provide updates to customers
• Answer incoming calls to the Brokerage group
• Update the status of loads in the TMW system software

Skills on Resume: 

• Carrier Network (Hard Skills)
• Dispatch Coordination (Hard Skills)
• Logistics Scheduling (Hard Skills)
• Load Board Posting (Hard Skills)
• Rate Negotiation (Soft Skills)
• Issue Reporting (Soft Skills)
• Shipment Tracking (Hard Skills)
• Phone Communication (Soft Skills)

Job Summary: 

• Procure and broker freight while providing quality transportation solutions to customers
• Foster relationships through exceptional customer service and growing solutions
• Negotiate rates, service, and terms with prospective customers and carriers
• Maintain and grow partnerships with carrier partners
• Increase capacity for specific projects and lanes
• Prospect for leads to build a pipeline, including warm leads and cold calling
• Bid on dedicated contract opportunities
• Identify industry and market trends to maintain competitive rates
• Communicate daily with customers and carriers
• Develop and grow a customer base
• Maintain and exceed revenue and margin goals.

Skills on Resume: 

• Freight Procurement (Hard Skills)
• Customer Service (Soft Skills)
• Rate Negotiation (Soft Skills)
• Carrier Partnerships (Soft Skills)
• Capacity Management (Hard Skills)
• Lead Prospecting (Soft Skills)
• Contract Bidding (Hard Skills)
• Market Analysis (Hard Skills)

Job Summary: 

• Constantly developing and expanding the customer database to obtain sustainable, dedicated contracts.
• Effectively managing relationships with business partners.
• Constantly performing calls to recruit new business partners.
• Ensuring proper follow-up and management of all loads by operations staff.
• Using available industry tools and relationships to identify potential customers.
• Rate negotiation with customers and carriers.
• Carrier acquisition and sourcing.
• Provide excellent customer service.
• Build strong relationships with the Account Management Team and Operations Team.
• Assist with the development and management of accounts.

Skills on Resume: 

• Customer Database Expansion (Hard Skills)
• Partner Relationship Management (Soft Skills)
• Cold Calling (Soft Skills)
• Load Monitoring (Hard Skills)
• Customer Identification (Hard Skills)
• Rate Negotiation (Soft Skills)
• Carrier Sourcing (Hard Skills)
• Customer Service (Soft Skills)

Job Summary: 

• Collaborate with shippers, carriers, and dispatchers to manage scheduled pickups and drop-offs
• Update customers on the status of shipments and assist with other inquiries
• Perform freight services according to company and government regulations
• Plan and coordinate pick-up and delivery schedules
• Resolve freight discrepancies on time
• Maintain positive and productive relationships with customers and carriers
• Negotiate contracts and pricing agreements with carriers
• Ensure that freight paperwork is completed and approved before transportation
• Book and schedule shipments with customers and carriers
• Develop new customers and grow existing accounts
• Track shipments from start to finish
• Negotiate daily freight and shipping rates

Skills on Resume: 

• Pickup and Delivery Coordination (Hard Skills)
• Customer Communication (Soft Skills)
• Regulatory Compliance (Hard Skills)
• Freight Discrepancy Resolution (Soft Skills)
• Relationship Management (Soft Skills)
• Contract Negotiation (Soft Skills)
• Shipment Scheduling (Hard Skills)
• Shipment Tracking (Hard Skills)

Job Summary: 

• Procure freight from existing customers
• Develop new customers that can provide future freight opportunities
• Assist with house accounts
• Problem-solve issues on behalf of drivers and customers
• Negotiate and oversee rates
• Coordinate pickup and delivery based on truck availability
• Research dimensions, routes, and permit requirements
• Coordinate shipments with Customers.
• Source and negotiate rates with trucks.
• Acquire additional business through sales tools.
• Manage the carrier base to ensure goal KPI's are met.
• Manage customer base to ensure top service levels.
• Responsibility for bringing in business while consistently maintaining the current customer base.

Skills on Resume: 

• Freight Procurement (Hard Skills)
• Customer Development (Soft Skills)
• Problem Solving (Soft Skills)
• Rate Negotiation (Soft Skills)
• Pickup and Delivery Coordination (Hard Skills)
• Route Research (Hard Skills)
• Carrier Management (Hard Skills)
• Customer Management (Soft Skills)

Job Summary: 

• Source and secure the transportation needs of new and existing customers by taking a proactive approach with finding freight and developing new business (researching and cold calling)
• Manage shipping and carrier relationships, liaising with the client, carrier, shipper, and receiver
• Negotiate fair rates with both the client and carrier, and contract and pricing agreements with carriers
• Communicate information regarding shipment status to customers timely, consistent, and regular mannerly
• Respond to customer concerns and queries professionally and resolve freight discrepancies on time to the point of resolution
• Develop a portfolio and sales pipeline, and new sales strategies to improve business
• Select reputable carriers for excellent freight services for negotiated loads
• Accurately enter and maintain up-to-date information continuously in TMS
• Work with shippers, carriers, and dispatch operations to manage schedules
• Plan, coordinate, track, and manage the timely and efficient pick-up, movement, and delivery of goods
• Develop in-depth knowledge of customers’ products and services, and track requirements for each client

Skills on Resume: 

• Freight Sourcing (Hard Skills)
• Carrier Relationship Management (Soft Skills)
• Rate Negotiation (Soft Skills)
• Shipment Communication (Soft Skills)
• Freight Issue Resolution (Soft Skills)
• Sales Pipeline Development (Hard Skills)
• Carrier Selection (Hard Skills)
• TMS Data Entry (Hard Skills)

Job Summary: 

• Secure capacity by balancing a portfolio of committed carriers, as well as placing outbound calls to build new relationships
• Negotiate commitments and rates with carriers for volume freight moves
• Use expertise and knowledge of the market and carrier preferences to source and provide capacity in both contractual and spot market environments
• Develop and use market expertise and knowledge along with carrier lane preferences to source consistent and reliable service
• Contact and build relationships with truckload carriers
• Provide shipment updates on non-automated loads regularly throughout the day
• Maintain high-quality service by reinforcing with carriers the expectation regarding on-time pick-up and delivery requirements, identifying possible root cause issues, and partnering with carriers to improve results
• Leverage various platforms, along with other tools and analytics, to match capacity to shipments and move freight to meet customer expectations 
• Identify issues and work cross-functionally to find and implement the best solutions
• Provide exceptional service to carriers and customers to provide a clear view of the shipment progress
• Thrive in a challenging and fast-paced environment

Skills on Resume: 

• Carrier Sourcing (Hard Skills)
• Rate Negotiation (Soft Skills)
• Market Analysis (Hard Skills)
• Lane Optimization (Hard Skills)
• Carrier Relationship Building (Soft Skills)
• Shipment Updates (Soft Skills)
• Service Quality Management (Soft Skills)
• Freight Matching (Hard Skills)

Job Summary: 

• Manages Export and Import Airfreight operations
• Responsible for the Profit and Loss results of the Airfreight product in the USA
• Trains and educates the Sales and other team members on the Airfreight Product
• Negotiates rates and contracts with air carriers as well as other subcontractors
• Works with the company’s USA Sales team as well as other USA Departments/Leschaco Group Offices and Agents, to assist in identifying opportunities and gain new business
• Prepares quotations as well as company presentations for clients
• Makes Sales Calls throughout the USA to gain and grow the Airfreight product
• Establishes and maintains good rapport with key customers for their continuous support.
• Works with clients to establish detailed profiles and procedures that properly represent their import and export processes.
• Prepares, maintains, and distributes customer reports and other reports as needed by senior management.

Skills on Resume: 

• Airfreight Operations (Hard Skills)
• P&L Management (Hard Skills)
• Product Training (Soft Skills)
• Rate Negotiation (Soft Skills)
• Business Development (Soft Skills)
• Client Presentations (Hard Skills)
• Customer Relationship Management (Soft Skills)
• Report Preparation (Hard Skills)

Job Summary: 

• Monitors the team’s performance and identifies transactions and tasks that require special handling or expediting.
• Standardizes processes, structures, and systems according to senior management guidelines.
• Reviews and audits the work of the airfreight teams.
• Stays current with developments and changes in applicable laws, regulations, and other government requirements and informs the staff and the management team accordingly.
• Oversees compliance with applicable local and international Government Agencies’ ( i.e., TSA, FAA, IATA, etc.) requirements, laws, and regulations as well as company standards.
• Acts as Leschaco Inc.’s IACSC (Indirect Air Carrier Security Coordinator)
• Prepares the airfreight product’s budget with detailed documentation according to instructions issued by senior management.
• Performs timely billing (invoice release) and accountability for profit on assigned shipments.
• Supervises employee personnel matters with particular emphasis on staff training and career planning, and handles disciplinary responsibility for all direct reports in cooperation with Corporate Human Resources (HR).
• Handles the Hiring, Firing, and Disciplinary Process of personnel, as well as conducting annual performance reviews.

Skills on Resume: 

• Team Performance Monitoring (Soft Skills)
• Process Standardization (Hard Skills)
• Work Auditing (Hard Skills)
• Regulatory Awareness (Hard Skills)
• Compliance Oversight (Hard Skills)
• Budget Preparation (Hard Skills)
• Billing Management (Hard Skills)
• Staff Supervision (Soft Skills)