FREIGHT BROKER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: Apr 02, 2025 – The Freight Broker has experience in logistics and sales with a strong grasp of the truck brokerage market, DOT regulations, and transportation operations, including pricing, geography, and carrier options. This role requires skills in identifying and resolving complex logistical challenges through analysis, critical thinking, and effective use of specialized software and Microsoft tools. The freight broker also communicates clearly and professionally across all levels, ensuring issues are understood and addressed efficiently.

Essential Hard and Soft Skills for a Standout Freight Broker Resume
  • Carrier Sourcing
  • Freight Procurement
  • Shipment Tracking
  • Load Board Posting
  • Pickup Coordination
  • Market Analysis
  • Contract Bidding
  • Regulatory Compliance
  • TMS Data Entry
  • Airfreight Operations
  • Rate Negotiation
  • Customer Service
  • Cold Calling
  • Problem Solving
  • Relationship Management
  • Issue Resolution
  • Carrier Communication
  • Team Supervision
  • Business Development
  • Service Quality

Summary of Freight Broker Knowledge and Qualifications on Resume

1. BA in Operations Management with 1 year of Experience

  • Experience as a freight broker in a United States-based logistics firm
  • TRUCK STOP and POWER DATA knowledge
  • Excellent verbal and written communication abilities with negotiation skills 
  • Outstanding interpersonal abilities.
  • The ability to adapt and manage different tasks while working independently
  • Excellent problem-solving and cognitive abilities
  • Able to resolve consumer issues or complaints
  • Able to listen to and comprehend information and ideas conveyed via spoken words and sentences.
  • Able to multitask when using email and instant messaging, which includes maintaining at least two phones.
  • Able to focus on minute details in a high-stress situation

2. BA in Business Administration with 3 years of Experience

  • Experience in freight brokering or freight sales
  • Experience in the transportation industry with a focus on sales
  • Strong relationship-building skills, negotiating power, and the ability to multitask.
  • Prior experience working in a deadline-driven environment.
  • MS Office Proficient, as well as past TMS Software experience
  • Experience working with EDI Systems
  • Advanced technology with digital signing, GPS tracking, and auto truck matching
  • Excellent communication and customer service skills
  • The ability to work well independently as well as in a team environment.
  • Strong organizational and multitasking skills.
  • Strong customer service orientation and excellent work ethic

3. BA in Supply Chain Management with 5 years of Experience

  • Experience working in logistics, sales, or a related field
  • Strong understanding of the truck brokerage market and DOT regulations.
  • Solid understanding of Logistics and Transportation, including carrier alternatives, pricing, geography, and the ability to foresee potential logistical problems.
  • Ability to solve somewhat more complex problems by analyzing variables and applying appropriate solutions learned through experience and proficiency in understanding the job.
  • Must be able to recognize anomalies and critical situations and respond appropriately.
  • Must be able to communicate and interact with a variety of internal/external customers and/or co-workers at the level of detail required to resolve issues of moderate complexity.
  • Able to apply strong functional computer knowledge in utilizing Microsoft Windows, MAC, or other technical tools in completing assignments.
  • Knowledge of or ability to quickly learn specialized software to complete work assignments.
  • Able to demonstrate continued expertise in the primary tools or applications used in completing daily work assignments.
  • Good communication skills with the ability to state messages clearly by using language that is easy for others to understand.
  • Must be able to proactively listen to others to understand issues and situations.
  • Must be able to clearly articulate business needs to both internal and external customers.