FRANCHISE MARKETING MANAGER RESUME EXAMPLE
Published: Mar 31, 2025 – The Franchise Marketing Manager leads a team of six to drive marketing planning and strategy for a diverse mortgage broker franchise network. This position oversees the development of local marketing campaigns, provides training and resources to brokers, and ensures all digital tools meet performance standards. Additionally, the manager collaborates with internal teams to maintain brand consistency, advocate for franchisees, and ensure compliance with regulatory requirements.

Tips for Franchise Marketing Manager Skills and Responsibilities on a Resume
1. Franchise Marketing Manager, Green Valley Properties, San Diego, CA
Job Summary:
- Be the Marketing point of contact for the brand’s partners as well as the brand’s internal teams (UK Commercial, Property, Ops, Franchise, alongside Global Brand and Digital).
- Create and deliver shops and local marketing strategies and plans for the UK Franchise estate
- Ensure the brand is confident, creative, disruptive, and joyful, ensuring driving both commercial and brand priorities are driven forward, demonstrating clear results.
- Manage the creation and implementation of all Franchise partner processes, toolkits, and guidelines, in partnership with the Global Brand team
- Develop and execute marketing strategies and materials for shop openings to introduce the brand to a new set of customers and contribute to the successful opening and establishment of each new shop
- Identify opportunities to support the growth of individual shops and create marketing plans to realise this potential, e.g., local events, local partnerships/influencers
- Work with the Global Brand team on highlighting key brand stories in new territories, based on customer insight, to successfully establish the brand in new territories
- Work closely with the UK Commercial team to establish strong trading performance across food, coffee, Coffee Subscription, and delivery, using local insights
- Manage briefs to the internal creative team and work with third-party partners to ensure projects are delivered on brand, on time, and budget
Skills on Resume:
- Marketing Strategy (Hard Skills)
- Brand Management (Soft Skills)
- Campaign Execution (Hard Skills)
- Creative Direction (Soft Skills)
- Project Management (Hard Skills)
- Stakeholder Collaboration (Soft Skills)
- Digital Marketing (Hard Skills)
- Customer Insight Analysis (Hard Skills)
2. Franchise Marketing Manager, Blue Sky Enterprises, Dallas, TX
Job Summary:
- Manage all Partnership POS and signage, ensuring each shop has the correct and relevant materials for launch and ongoing, coordinating translations where relevant
- Work closely with partners, Ops and Property to ensure customer and team member experience is strong, as well as capitalising on opportunities surfaced through their knowledge and contacts.
- Establish a strong relationship with partners, Operations, and Finance teams to report on the ROI of all marketing activity
- Always look to test, innovate, and improve materials and messaging used to communicate with customers in shops, implementing clear KPIs for partner activations and sharing learnings with the business.
- Establish digital acquisition strategies for key propositions to capitalize on new customer opportunities within the Franchise rollout
- Create and deliver innovation and surprise in work, with strong marketing campaigns to increase sales of existing and new food launches/initiatives across the UK.
- Obsess about the customer experience in shops – this is where the majority of brand sales are made, so comms needs to balance brand and commercial impact to deliver on both to customers.
- Activate marketing campaigns and tactics across a multitude of channels that further develop the brand in the UK, delivering increased awareness and engagement
- Flawless management of the volume and speed with which materials are often needed.
Skills on Resume:
- POS Management (Hard Skills)
- Partner Relationship Management (Soft Skills)
- ROI Reporting (Hard Skills)
- Marketing Innovation (Soft Skills)
- Digital Acquisition Strategies (Hard Skills)
- Campaign Management (Hard Skills)
- Customer Experience Optimization (Soft Skills)
- Project Coordination (Hard Skills)
3. Senior Franchise Marketing Manager, Oakwood Solutions, Phoenix, AZ
Job Summary:
- Lead the Franchise Marketing Team
- Drive marketing planning and strategy for the franchise marketing function, who specialise in providing support in and directing local area marketing for a diverse mortgage broker franchise network
- Develop marketing campaigns and initiatives that can be leveraged by brokers at a local level
- Responsibility for marketing training and upskilling plan across the franchise network, including webinars and other marketing resources and content
- Ownership of the digital marketing support tools that support the broker network, including responsibility for identifying changes and improvements
- Responsibility for ensuring franchise marketing support meets set KPI’s and SLA
- Ensure all regulatory, compliance, and security measures are adhered to at a franchise marketing level
- Partner with other marketing functions within REA Group to create incremental value for a franchise network
- Ensure consistency of national broker brand strategy at a local area marketing level, leveraging relevant campaigns and initiatives
- Act as an escalation point for the franchise network
- Act as an advocate for franchisees, representing the franchisee point of view in internal planning conversations
- Be a key point of contact for stakeholder managers and leadership teams
Skills on Resume:
- Team Leadership (Soft Skills)
- Marketing Strategy (Hard Skills)
- Campaign Development (Hard Skills)
- Training and Upskilling (Soft Skills)
- Digital Marketing Tools (Hard Skills)
- KPI and SLA Management (Hard Skills)
- Regulatory Compliance (Hard Skills)
- Stakeholder Management (Soft Skills)
4. Brand and Franchise Marketing Manager, Horizon Group, Orlando, FL
Job Summary:
- Develop annual UK and EMEA brand and franchise marketing strategies, working in partnership with research, data, and finance teams
- Proactively seek out and understand available insights that drive the strategic direction of business marketing priorities
- Ensure polished strategic overviews, including overview 2-pagers and wider strategy decks, are developed, kept updated, and circulated to key stakeholders
- Work closely with the relevant data (DMP, Datarama)/research (BES/CSS studies) teams and tools to utilise insights that help identify gaps and opportunities in the cross-company marketing approach
- Assist in identifying and setting benchmarks and KPIs, overall and by market, to measure if priorities are successfully delivered
- Be the expert and guardian of designated brands/franchises (Marvel, LucasFilm, 20th Century).
- Work in partnership with the EMEA Brand and Franchise Director to perform an annual franchise health check and deliver a corporate-level strategic framework per franchise (Marvel, LucasFilm, 20th Century).
- Engage with Research, Business Development and LOB data sources to build out the challenges and opportunities per franchise.
- Own the corporate-level franchise direction for designated branded franchises (Marvel, LucasFilm, 20th Century) and ensure efficient communications around the business.
- Develop, lead, and execute innovative, industry-leading consumer marketing campaigns that capitalise on growth opportunities as per the franchise direction set out.
Skills on Resume:
- Strategic Planning (Hard Skills)
- Data Analysis (Hard Skills)
- Brand Management (Soft Skills)
- Marketing Research (Hard Skills)
- KPI and Benchmark Setting (Hard Skills)
- Stakeholder Communication (Soft Skills)
- Campaign Execution (Hard Skills)
- Franchise Direction Ownership (Soft Skills)
5. Brand and Franchise Marketing Manager, Riverstone Ventures, Seattle, WA
Job Summary:
- Champion and facilitate integrated cross-company alignment and collaboration, seek opportunities, and develop marketing plans that create value for the wider business and vice versa
- Bring together the relevant experts across the business to develop well-rounded OEB (owned, earned, bought) campaigns
- Be the point person for campaign strategy and implementation guidance for the EMEA local markets, providing templates to monitor adoption and implementation
- Manage UK campaign and budgets for designated brands/franchises
- Ensure all stakeholders across the business, including in-house functional teams and agencies, are effectively briefed and that every campaign is delivered on time, on brief, and on budget
- Ensure campaign KPIs are met, and that a robust reporting framework is in place to provide full post-campaign analysis
- Manage the maintenance of calendars, presentations, and documents relating to each campaign, and ensure regular communication is in place to update all stakeholders
- Work closely with the US and EMEA local market counterparts
- Develop a communicative and collaborative working relationship, ensuring campaign-relevant information and reporting are flowing in both directions
Skills on Resume:
- Cross-Company Collaboration (Soft Skills)
- Campaign Strategy (Hard Skills)
- Budget Management (Hard Skills)
- Stakeholder Management (Soft Skills)
- KPI Management (Hard Skills)
- Campaign Reporting (Hard Skills)
- Project Coordination (Hard Skills)
- Team Communication (Soft Skills)