FRANCHISE DIRECTOR RESUME EXAMPLE

Published: Mar 28, 2025 – The Franchise Director oversees partner communications to ensure brand standards are met across store operations, layouts, team training, and overall brand positioning. This position develops strategic objectives, analyzes performance data, and implements business plans to enhance market growth, productivity, and brand awareness. Additionally, the director identifies new opportunities, assesses ROI, and coordinates with account managers to align business strategies with market needs.

Tips for Franchise Director Skills and Responsibilities on a Resume

1. Franchise Director, Summit Franchise Group, Springfield, IL

Job Summary: 

  • Oversee and manage overall franchise operations in international markets.
  • Enforce franchise compliance with the requirements and standards of the business.
  • Conduct ad-hoc analysis of financial information, product mix, and pricing, as well as the introduction of fresh products and services.
  • Principal point of contact for all ongoing communications with Master Franchise partners.
  • Establish, cultivate, and build strong rapport with Master Franchise partners.
  • Lead franchise field visits to identify areas of improvement and to recommend key action plans for the continuous improvement of the business and franchise partnership.
  • Provide periodic and ad hoc reports to the senior management on franchise performance, insights, and other related matters
  • Identify and develop new market entries and franchise partners, from initial selection to negotiation of franchise terms, training, and market development
  • Monitor all market development activities to ensure that they are in line with the company's business aims.
  • Measure performance against agreed objectives and undertake remedial action where appropriate.


Skills on Resume: 

  • Franchise Management (Hard Skills)
  • Compliance (Hard Skills)
  • Financial Analysis (Hard Skills)
  • Communication (Soft Skills)
  • Relationship Management (Soft Skills)
  • Field Audits (Hard Skills)
  • Reporting (Hard Skills)
  • Market Strategy (Hard Skills)

2. Franchise Director, Greenfield Enterprises, Denver, CO

Job Summary: 

  • Manage assortment planning and merchandising for corresponding categories and customers.
  • Participant in the GTM process to represent the customer’s voice and provide feedback on products, range, etc.
  • Product buying for each store cluster at the just-in-time stage has already selected a product from the product team.
  • Be the key interface internally between BU, CTC, and Accounts Sales
  • Order products to meet customer demand and forecasted sales volume, and follow up on orders.
  • Manage to create a purchase plan that is in line with the company's target.
  • Improve buying efficiency and stock turnover of the BLR stores.
  • Work closely with the Franchise Operations team and Franchise VM team to ensure a timely product launch to BLR stores.
  • Manage to plan and select the range for stores to meet the open-to-buy budget.
  • Manage to provide a product sell-through report with a recommended action plan to improve the range offering in the stores.
  • Track the performance of highlight and normal products to identify sell-through efficiency.
  • Prepare a sales forecast, identify business trends and translate them into sales opportunities in the BLR store.


Skills on Resume: 

  • Assortment Planning (Hard Skills)
  • Merchandising (Hard Skills)
  • Product Buying (Hard Skills)
  • Cross-functional Coordination (Soft Skills)
  • Order Management (Hard Skills)
  • Purchase Planning (Hard Skills)
  • Sales Forecasting (Hard Skills)
  • Performance Analysis (Hard Skills)

3. Franchise Director, Horizon Franchise Solutions, Austin, TX

Job Summary: 

  • Work closely with the global cross-functional teams to define and develop brand strategies and identify and agree on communications opportunities for the company
  • Manage and lead day-to-day global communications activities
  • Identify potential brand and franchise-related issues and develop proactive issue management strategies.
  • Ensure alignment between affiliates and global communications teams
  • Support with the development of internal and external presentations/communications for the Chief Communication Officer including town hall events, presentations, media interviews, blog posts, etc.
  • Provide strategic direction and creative communication solutions, which include clear evaluation measures
  • Optimize tactical deployment through all available internal and external channels
  • Manage relationships and budgets with external agencies
  • Cross-functional work with different teams
  • Open-to-buy execution/Sales data analysis
  • Identify developmental needs and contribute to developing training plans and programs - Performance evaluations of staff


Skills on Resume: 

  • Brand Strategy (Hard Skills)
  • Global Communications (Hard Skills)
  • Issue Management (Hard Skills)
  • Team Alignment (Soft Skills)
  • Executive Support (Soft Skills)
  • Strategic Communication (Hard Skills)
  • Channel Optimization (Hard Skills)
  • Agency Management (Soft Skills)

4. Franchise Director, Blue Sky Franchising, Orlando, FL

Job Summary: 

  • Responsible for central communication with partners to ensure all retail principles, store layouts, recruitment/training of team members, and the overall brand proposition meet the brand standards.
  • Establish strategic objectives for each market.
  • Perform analysis and develop action plans.
  • Implement, maintain, and manage an efficient system of control throughout the organization.
  • Develop procedures, operations, and training manuals, audit forms, visit reports, and sales reports.
  • Review financial statements, sales, and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing improvement.
  • Work on developing the brand market and increasing brand awareness, as well as reviewing sales results regularly.
  • Develop business development strategies and create annual business development plans for the relevant areas to reach the required business objectives and revenue.
  • Work closely with account managers to understand business requirements and market needs.
  • Recognize new market segments and opportunities for business development, make a calculation of returns and investment, and gain agreement for the investment, resources, and actions required for the development.


Skills on Resume: 

  • Partner Communication (Soft Skills)
  • Market Strategy (Hard Skills)
  • Data Analysis (Hard Skills)
  • Operational Control (Hard Skills)
  • Documentation Development (Hard Skills)
  • Performance Review (Hard Skills)
  • Brand Development (Hard Skills)
  • Business Development (Hard Skills)