Job Summary: 

• Provide a timely initial response to prospective franchisee leads and provide information about the franchise process and requirements.
• Track the information flow of prospective candidates through the entire franchise process
• Ensure all documentation is received, accurately maintained, and qualifications have been met.
• Submit franchise candidate file for review and prepare file for approval.
• Assist with the scheduling and coordination of the Discovery Day and Franchise Onboarding Meetings.
• Research and report on market information and determine market availability.
• Organize different franchise conferences and trade shows, coordinating with vendors, shipping booths, and marketing and franchise materials.
• Assist with the creation and maintenance of materials, presentations, content, and communications to support the lead generation and education process.
• Maintain a development pipeline of existing and prospective franchisees.

Skills on Resume: 

• Lead Management (Soft Skills)
• File Management (Hard Skills)
• Coordination (Soft Skills)
• Market Research (Hard Skills)
• Event Planning (Soft Skills)
• Content Creation (Hard Skills)
• Relationship Building (Soft Skills)
• Pipeline Management (Hard Skills)

Job Summary: 

• Plan and supervise billing and payment operations.
• Coordinate with other departments to ensure the accuracy of billing information.
• Correspond with vendors, answering questions, and resolving issues.
• Follow up on outstanding payments.
• Maintain and update records.
• Follow up on a contract with the legal and finance department.
• Create and manage client accounts.
• Hold weekly status meetings with the media team.
• Take responsibility for other administrative tasks
• Create a franchisee account in CRM

Skills on Resume: 

• Billing Supervision (Hard Skills)
• Department Coordination (Soft Skills)
• Vendor Communication (Soft Skills)
• Payment Follow-up (Hard Skills)
• Record Maintenance (Hard Skills)
• Contract Coordination (Soft Skills)
• Account Management (Hard Skills)
• CRM Management (Hard Skills)

Job Summary: 

• Execute franchise recruitment strategies
• Screen and evaluate qualified franchisees on their ability to develop, operate, and demonstrate financial savviness to successfully operate within international franchise systems.
• Guide Franchise Candidates through the Qualification and Approval Process
• Present candidates to the VP of International Development for continued vetting and commercial term discussion.
• Develop and cultivate strong relationships with internal and external business partners and leverage those relationships
• Develop a franchise recruitment plan
• Attend trade shows, conventions, seminars, virtual seminars, and the management and oversight of all e-lead portals.
• Manage multiple relationships with multiple US Embassies across the world in setting International Partner Searches as well as setting up Gold Key Programs with targeted countries.
• Build and maintain a pipeline of hot leads that are capable of providing a minimum of $1.0M in annual fee revenue.

Skills on Resume: 

• Franchise Recruitment (Hard Skills)
• Candidate Evaluation (Hard Skills)
• Qualification Process Management (Hard Skills)
• Relationship Building (Soft Skills)
• Recruitment Planning (Hard Skills)
• Event Attendance (Soft Skills)
• International Partnership Management (Soft Skills)
• Lead Pipeline Management (Hard Skills)

Job Summary: 

• Intercept all franchise inquiries and respond accordingly in a timely fashion (within 24 hours of submission).
• Contact with leads will be via phone, text, and e-mail, and document all communication in the CRM.
• Utilize the CRM and other tools to manage required follow-up contact with leads, suspects, and prospects.
• Guide suspects to complete the Confidential Questionnaire.
• Ensure all leads have been contacted a minimum of nine times over two weeks (three calls, three texts, and three e-mails) before closing the leads file.
• Track the source of all leads to ensure lead-generating sources are effective.
• Measure lead-generating marketing spend by source.
• Track and report accurate lead conversion ratios – from leads to suspects, prospects to franchisees.
• Manage the “up-system” to ensure the correct Franchise Licensing Representative is working with the prospect.
• Coordinate and conduct Join the Team Days - prepare agendas, coordinate with other participating team members, assist prospects with hotel and travel arrangements, etc.
• Assist with franchise agreement execution and processing, and the registration and logistics associated with departmental expos and conferences.
• Manage franchise broker relationships and maintain digital platforms with accurate and relevant brand/franchise information.

Skills on Resume: 

• Response Management (Soft Skills)
• CRM Management (Hard Skills)
• Follow-up Coordination (Soft Skills)
• Lead Tracking (Hard Skills)
• Marketing Spend Measurement (Hard Skills)
• Conversion Reporting (Hard Skills)
• Event Coordination (Soft Skills)
• Broker Relationship Management (Soft Skills)