Job Summary: 

• Assist in seasonal product launches and end of season sales.
• Assist the E-Comm Merchandiser in maintaining accuracy of on-site product information and execution of larger online merchandising strategies.
• Assist Digital Team with QA of all on-site dev initiatives.
• Provide support for miscellaneous web projects including select reporting.
• Works closely with Creative Project Manager to assist in planning product collections, pages, content updates, and featured shops based on inventory needs and marketing priorities.
• Assist with the promotional set-ups including aligning site features with email and promotional calendar.
• Partner with the Customer Service team to help improve the customer journey both online and offline.
• Works with Senior Manager of Integrated Marketing to provide support both E-Commerce & Marketing team members in tasks and projects, as necessary, including but not limited to product recommendations, product photography selects.
• Guidare la pianificazione della produzione creativa
• Lavorare cross team e direzione – comunicazione, go to market, IT.. - riuscendo a restituire una sintesi della direzione di business rispetto a requisiti funzionali da indirizzare verso IT

Skills on Resume:

• Product Launch Support (Hard Skills)
• Merchandising Strategy Assistance (Hard Skills)
• Quality Assurance for Web Initiatives (Hard Skills)
• Web Project Support (Hard Skills)
• Creative Planning Coordination (Soft Skills)
• Promotional Setup Assistance (Hard Skills)
• Customer Journey Enhancement (Soft Skills)
• Cross-Team Collaboration (Soft Skills)

Job Summary: 

• Maintain, update, modify, and edit products on Shopify including product images, weights, categories, specifications, and inventory.
• Manage all sales, SEO/SEM, and google analytics.
• Implement best practices for images, meta descriptions, and product titles, etc…
• Manage all site issues relating to technical, pricing, visual, content and copy.
• Manage all inventory and communicate with Owner regarding any inventory related needs.
• Lead marketing initiatives and promotions and make suggestions on content to help increase traffic, conversion and revenue.
• Responsible for daily sales reporting, analysis, and tracking.
• Stay up to date on software and data trends.
• Actively propose new ideas and updates to owner and help implement new processes to improve overall workflow.
• Support the team in processing and shipping orders and returns.
• Provide excellent customer service 

Skills on Resume:

• Shopify Management (Hard Skills)
• SEO/SEM Expertise (Hard Skills)
• Content Optimization (Hard Skills)
• Site Issue Resolution (Hard Skills)
• Inventory Management (Hard Skills)
• Marketing Leadership (Soft Skills)
• Sales Analysis (Hard Skills)
• Customer Service Excellence (Soft Skills)

Job Summary: 

• Manage day-to-day order fulfillment
• Optimize operational processes and procedures
• Communicating and coordinating with colleagues
• Listing and manage products on eCommerce sales channels
• Maintaining product image library and other product assets
• Manage digital product catalog to ensure accuracy and consistency of all listings
• Holistic digital strategy in home page, paid media, MKT email, 3rd parties to drive revenue growth of the channel
• Partner with local, team and Digital Agency to oversee digital marketing strategy
• Responsible for the correct flow of all orders between different ecommerce tools
• Partner with Customer Service Specialist to drive the performance of Customer Service area

Skills on Resume:

• Order Fulfillment Management (Hard Skills)
• Process Optimization (Hard Skills)
• Team Coordination (Soft Skills)
• E-commerce Management (Hard Skills)
• Asset Maintenance (Hard Skills)
• Catalog Management (Hard Skills)
• Digital Marketing Strategy (Hard Skills)
• Customer Service Collaboration (Soft Skills)

Job Summary: 

• Send new client product data and all info required for successful onboarding (be the resource person for product info inquiries)
• Upload product information and digital content to various online channels
• Review and update existing product listings to include the most up-to-date product information, features and pricing
• Maintain data sheets, SPS Commerce assortment portal and CommerceHub (update and ensure all product info supplied to clients is accurate and meets standards)
• Make updates to current website (content, images, etc.)
• Create website user login accounts
• Contribute to planning new website
• Manage product spec sheet creation process with designer, prepare and analyze reports (best sellers, weekly sales, quarterly client sales)
• Develop strong relationships with customers, rapidly respond to customer needs, develop sales reports and identify opportunities to unlock business growth.
• Responsible for e-commerce reports

Skills on Resume:

• Onboarding Support (Soft Skills)
• Content Management (Hard Skills)
• Product Listing Optimization (Hard Skills)
• Data Management (Hard Skills)
• Website Maintenance (Hard Skills)
• Account Setup (Hard Skills)
• Relationship Management (Soft Skills)
• Reporting and Analytics (Hard Skills)

Job Summary: 

• Manage and prioritize the backlog based on Business Value
• Develop business cases for e-business improvements and translate requirements into clear user stories
• Represent the European interests and coordinate with the (Global) system owner and external development teams
• Guide the System Support colleagues by setting priorities in line with organizational targets and monitor the required actions, deliverables, and planning
• Coordinate the implementation of E-Business initiatives across different departments (e.g., IT, MDM). Proactively mitigate risks, resolve issues, and ensure on time delivery
• Fully understand the vision of the B2B Platform and the point of view of the customers, key users and other stakeholders
• Ensure effective and frequent communication regarding e-business towards the organization (Shimano Europe, local sales offices), suppliers and customers where relevant.
• Engage in strategy & direction, change & communication
• Create and analyze reports to help take data driven decisions
• Monthly reporting on key metrics

Skills on Resume:

• Backlog Management (Hard Skills)
• Business Case Development (Hard Skills)
• Stakeholder Coordination (Soft Skills)
• Priority Setting (Soft Skills)
• E-Business Implementation (Hard Skills)
• Customer Understanding (Soft Skills)
• Strategic Communication (Soft Skills)
• Data Analysis (Hard Skills)

Job Summary: 

• Learning products inside and out so that can answer questions.
• Maintain the product details on the website. 
• Work with the purchasing team and vendors to ensure we have all the product information customers are looking for.
• Seek and make recommendations for new products, be informed about new trends to identify future opportunities, and successfully manage technical aspects.
• Manage price strategies and bundles to optimize sales.
• Plan, schedule and communicate product updates and launch.
• Support inbound calls, email, preparing quote based on the customer requirements.
• Coordinate web images with some editing in Photoshop.
• Implement SEO and best practices for content, image, branding, and promotion
• Monitor all customer service calls, claims, credits, and RMA damage claims

Skills on Resume:

• Product Knowledge (Hard Skills)
• Website Maintenance (Hard Skills)
• Vendor Coordination (Soft Skills)
• Trend Analysis (Hard Skills)
• Pricing Strategy (Hard Skills)
• Project Communication (Soft Skills)
• Customer Support (Soft Skills)
• SEO Implementation (Hard Skills)

Job Summary: 

• Responsible for ongoing maintenance and accuracy of product pages, inventory, shipping rates and knowledgebase.
• Maintain accurate backorders on-site and manage on-line promotions
• Perform daily/weekly site testing to ensure correct presentation and product integrity
• Partners closely with Customer Service and Marketing team on all site needs and projects
• With operations, monitoring product quality and on time delivery
• Handle E-Commerce customer communication and questions
• Manage customer UPS lost shipments open and monitor UPS claims, follow up with Customer Service to close each case accordingly.
• Monitor inbound and outbound packaging orders with a 3rd party warehouse
• Use internal reporting system and Google Analytics to track and assess business metrics
• Support account management and business performance duties for select E-Commerce accounts. 

Skills on Resume:

• Product Page Management (Hard Skills)
• Promotion Management (Hard Skills)
• Website Testing (Hard Skills)
• Cross-Department Coordination (Soft Skills)
• Quality and Delivery Monitoring (Hard Skills)
• Customer Communication (Soft Skills)
• Claim Handling (Soft Skills)
• Data Analytics (Hard Skills)

Job Summary: 

• Partners with local sales, marketing, E-com activation, customer service, operations and finance to support customers
• Ensures priorities and initiatives are aligned with BU/region strategies that drive profitable growth at the total account level (traditional + E-commerce business combined).
• Supports and where possible leads the execution of E-com product merchandising, promo, analytics and launch initiatives for in-scope customers.
• Extract and analyze on-line shopper insights and customer needs with analytic tools for the selected customer in order 
• Guide and ensure execution of aligned activities to win across the 5 Ps in E-commerce: product assortment, promotion, placement (merchandising), pricing, and best-product-detail-page
• Initiates and leads corrective actions 
• Assists, builds and nurtures long-term relationships with the in-scope customers while closely partnering with local sales team 
• Ensure one voice from Essity to the customer together with sales force representing the E-commerce perspective .
• Serves as the internal Subject-Matter-Expert (SME) for selected customers for E-commerce, contributor to best practice sharing, networks and projects across the organization.
• Communication with Buying & Merchandising/ Planning teams

Skills on Resume:

• Cross-Functional Collaboration (Soft Skills)
• Strategic Alignment (Soft Skills)
• E-commerce Merchandising (Hard Skills)
• Data Analysis (Hard Skills)
• E-commerce Strategy Execution (Hard Skills)
• Relationship Building (Soft Skills)
• Subject-Matter Expertise (Hard Skills)
• Internal Communication (Soft Skills)

Job Summary: 

• Responsibility for results for E-commerce - together with head of E-commerce
• Analysis of sales and key figures - together with head of E-commerce
• Lead projects within web optimization - together with head of E-commerce
• Develop and responsible for product sales and stock balance, within supply chains
• Work backend in E-commerce platform
• Overview of front end and customer experience
• Manage content and create a fantastic customer journey
• Plan, communicate and implement content and campaigns to achieve sales, marketing and branding goals
• Coordinate with developers and other external agencies together with head of E-commerce
• Development & optimization of E-commerce

Skills on Resume:

• E-commerce Management (Hard Skills)
• Sales Analysis (Hard Skills)
• Project Leadership (Soft Skills)
• Supply Chain Coordination (Hard Skills)
• Platform Backend Management (Hard Skills)
• Customer Experience Oversight (Soft Skills)
• Content Management (Hard Skills)
• Campaign Coordination (Hard Skills)

Job Summary: 

• Coordinate with merchant and photo teams to capture/deliver seasonal digital assets.
• Regularly communicate with all cross-functional partners, including Photo, Buyers, E-Commerce Merchants, Site Management,  etc, to keep abreast of product imagery status, recommendations, challenges, etc.
• Serve as primary liaison with specific collection vendors to oversee timelines, processes, and launching collection imagery on time for seasonal launches.
• Cut, organize and color correct +/or retouch photo files and swatches in Photoshop as needed, this include fixing bugs when products are in testing phase.
• Prepare import sheets in Excel for product and SKU level imagery into Content Management System.
• Prepare work orders and manage processes with 3rd assets suppliers.
• Fully test/QA all seasonal product launches and weekly site updates prioritizing any issues found to be fixed and subsequently validated.
• Coordinate with Color Management teams to organize e-comm photo assets on the DAM and servers.
• Deliver Photo Requests
• Responsible for the performance of gateway, disputes, and chargebacks from E Commerce orders

Skills on Resume:

• Digital Asset Coordination (Hard Skills)
• Cross-Functional Communication (Soft Skills)
• Vendor Liaison (Soft Skills)
• Photo Editing and Retouching (Hard Skills)
• Excel Proficiency (Hard Skills)
• Workflow Management (Soft Skills)
• Quality Assurance Testing (Hard Skills)
• Color Management (Hard Skills)

Job Summary: 

• Reaching e-store sale targets
• Monitoring and implementing the online marketing calendar (new launches, promotions).
• Managing an important part of the site’s refresh independently through CMS.
• Continuously improve e-merchandising, based on GA insights
• Focus on key projects that will enhance UX and lead to CR growth (SEO, redesigns, added features, online tools, etc)
• Organizing and implementing the Emailing strategy (briefing to external agency).
• Identifying functional problems of the sites and following up with the technical teams for resolution.
• Coordinating internal stakeholders to ensure an excellent service delivery to online customers.
• Analyzing sales data and reporting. Identifying and monitoring KPIs related to the store’s performance
• Monitoring e-store related expenses to provide feedback to the P&L owner (e.g. packaging materials purchases

Skills on Resume:

• Sales Targeting (Hard Skills)
• Marketing Management (Hard Skills)
• CMS Operation (Hard Skills)
• Analytics Utilization (Hard Skills)
• SEO Expertise (Hard Skills)
• Email Strategy (Hard Skills)
• Problem Solving (Soft Skills)
• Stakeholder Coordination (Soft Skills)

Job Summary:  

• Connecting partner for various departments and vendors, project intake and department output.
• Organize and distribute incoming communications to the correct ecommerce team members.
• Ensure flawless execution of activities and ecomm initiatives by partnering with cross-departmental teams.
• Assist ecomm team members in various day-to-day tasks
• Inventory checks, content gathering, meeting setup, ticket trafficking etc.
• Integrate with brand service teams to deliver needed information to facilitate always testing program.
• Partner with team with project validation and QA and ensure integrity of site.
• Point person for ecomm administrative processes and details. (invoices, PO creation and other admin tasks)
• Coordinate communication of department share-outs to cross-department teams.
• Organize, manage and maintain department documents, calendars and roadmaps.
• Assist in the documentation development and maintenance of department governance.

Skills on Resume:

• Project Management (Soft Skills)
• Organizational Skills (Soft Skills)
• Cross-Departmental Collaboration (Soft Skills)
• Communication Skills (Soft Skills)
• Inventory Management (Hard Skills)
• Quality Assurance and Validation (Hard Skills)
• Document Management and Maintenance (Hard Skills)
• Administrative Proficiency (Hard Skills)