FRANCHISE BUSINESS MANAGER RESUME EXAMPLE
Published: Mar 28, 2025 – The Franchise Business Manager provides strategic counsel to ensure franchisees align with business objectives, operational standards, and financial goals. This position leads performance improvement initiatives across sales, operations, and new restaurant openings by partnering with internal teams and franchisees. The manager also monitors compliance with company standards and franchise agreements while driving long-term development, reinvestment, and human resources strategies.

Tips for Franchise Business Manager Skills and Responsibilities on a Resume
1. Franchise Business Manager, Green Valley Franchising, Phoenix, AZ
Job Summary:
- Coach and assist franchisees in measuring, monitoring, and analyzing key business drivers
- Share ‘best practice’ initiatives with the wider network
- Achieve state sales targets for loan settlements
- Assist Franchisees in developing and executing a business growth strategy
- Coach and mentor Franchisees for professional development, compliance, and business effectiveness
- Promote external resources to improve Franchisee effectiveness
- Demonstrate a strong working knowledge of the ongoing National Marketing initiatives
- Promote and coach Franchisees in the use and effectiveness of the database and local area marketing resources, tools, and activities to self-generate leads
- Promote and coach Franchisees to identify improved branding/retail opportunities
- Active participation in events to meet recruitment targets
Skills on Resume:
- Business Analysis (Hard Skills)
- Franchisee Coaching (Soft Skills)
- Sales Achievement (Hard Skills)
- Business Planning (Hard Skills)
- Compliance Support (Soft Skills)
- Marketing Knowledge (Hard Skills)
- Lead Coaching (Soft Skills)
- Branding Strategy (Hard Skills)
2. Senior Franchise Business Manager, Blue Horizon Enterprises, Orlando, FL
Job Summary:
- Grow Branch and Franchisee sales and profits through engagement, coaching, compliance, training, and motivation.
- Direct management of up to 6 Branch Managers, Franchise Business Managers, and Executives.
- Work in collaboration with the Network to create joint business plans across the full P&L
- Ensure the implementation of business growth initiatives to achieve customer and revenue KPIs.
- Ensure each Franchise Business Manager achieves the Network's individual, quarterly, and yearly targets/KPIs.
- Ensure each Franchisee conforms to and maintains all company standards and procedures.
- Define and implement the optimum territory maps across the UK ensuring the allocation of postcodes is optimal to grow the business and identify opportunities to establish new operations.
- Overall responsibility for the selection and recruitment process for Franchisees to ensure they recruit partners of the highest capability and potential.
- Build relationships with franchisees as a point of contact for brand and operational excellence.
- Perform routine visits to franchise locations, driving excellence and compliance by educating studio owners and their teams on compliance standards.
- Create action plans to provide expert evaluation, training, advice, and recommendations.
- Develop reports, analyze metrics, and work with the franchisees to build an action plan, addressing short and long-term improvement opportunities.
Skills on Resume:
- Sales Growth Strategy (Hard Skills)
- Team Management (Soft Skills)
- Business Planning (Hard Skills)
- KPI Implementation (Hard Skills)
- Performance Management (Soft Skills)
- Standards Compliance (Hard Skills)
- Territory Mapping (Hard Skills)
- Franchisee Recruitment (Soft Skills)
3. Franchise Business Manager, Silver Oak Franchising, Charlotte, NC
Job Summary:
- Provide necessary counsel and assistance to ensure the plans include specific objectives and strategies in support of the business plan.
- Monitor progress and goal achievement status.
- Provide leadership in developing and managing sales performance through effective partnerships with appropriate departments, vendors, and franchisees
- Challenge and support franchisees for consistent achievement of optimal restaurant management, food safety, quality, service, cleanliness, repair and maintenance, and restaurant ambiance standards.
- Determine the financial status of franchisees and monitor for progress.
- Provide impactful advice and counsel to position franchisees for optimal financial health.
- Provide leadership in assisting with successful new restaurant openings, and support from equipment installation through the opening and ongoing support.
- Implement strategies to assist the franchisee in executing human resources, training, and development plans and programs.
- Partner with relevant personnel to help position new and existing franchisees to establish and execute effective development, reinvestment, and renewal strategies.
- Monitor consistent execution and delivery of company strategies to ensure food safety, menu compliance, trademark protection, and standards.
- Identify circumstances that represent a violation of the franchise agreement, support the franchisee to address them, escalate them to the Leadership for further action where necessary, and lead the execution of the agreed course of action.
Skills on Resume:
- Strategic Planning (Hard Skills)
- Goal Monitoring (Hard Skills)
- Sales Leadership (Soft Skills)
- Operational Standards Support (Soft Skills)
- Financial Assessment (Hard Skills)
- Franchise Counseling (Soft Skills)
- Restaurant Openings Support (Hard Skills)
- HR and Training Support (Soft Skills)