Published: Jun 12, 2025 - The Food Service Professional delivers high-quality food and beverage services by preparing, presenting, and serving meals following health, safety, and sanitation regulations. This role involves overseeing food storage, inventory control, and kitchen equipment maintenance while assisting in menu planning and ensuring compliance with dietary requirements. The position also coordinates with chefs, servers, and management to streamline operations, enhance customer satisfaction, and maintain consistent service standards in fast-paced restaurant, hospitality, or institutional settings.


Tips for Food Service Skills and Responsibilities on a Resume
1. Food Service Aide, Green Valley Health Center, Albany, NY
Job Summary:
- Sets up the serving area and serves customers following the established schedule and procedures.
- Cleans the cafeteria area, serving utensils and equipment, following infection control and HACCP guidelines.
- Carries dishes and food between the production area and the serving lines.
- Presents all menu items attractively, following sanitary procedures and maintaining adequate supplies of food and nonfood during meal service.
- Informs the supervisor of all supply and equipment needs.
- Greets all customers promptly and courteously.
- Completes all documentation requirements temperature logs, cleaning schedules, etc.
- Understands standard infection control and HACCP guidelines.
- Understands role in hospital's fire, safety and disaster programs.
Skills on Resume:
- Food Preparation (Hard Skills)
- Infection Control (Hard Skills)
- Area Sanitation (Hard Skills)
- Food Presentation (Hard Skills)
- Supply Communication (Soft Skills)
- Customer Service (Soft Skills)
- Record Keeping (Hard Skills)
- Safety Knowledge (Hard Skills)
2. Food Service Assistant, Maplewood Child Care Services, Rochester, NY
Job Summary:
- Adhere to Child Center and Food and Nutrition Services department policies and procedures, and support adherence among staff at all times
- Comprehend and carry out written and oral instructions
- Utilize good communication skills at all times
- Attend in-services and department meetings as directed by Child Center policies and/or supervisor
- Set up, break down, clean, and sanitize dishes, service carts, and surfaces in Day Care, Nursing Center, Cafeteria, and Kitchen areas, and does so according to all federal, state, and local regulations
- Perform and participate in other related duties, including catering and room set-ups
- Stock supplies inside and outside of the department
- Provide accurate and timely meal service to Nursing Center children following individual Nutrition Care Plans
- Document operations, events, and quality indicators
- Perform rotating Daily Charge duties consisting of answering Team telephones and taking messages both 'live' and from voicemail
Skills on Resume:
- Policy Adherence (Hard Skills)
- Instruction Comprehension (Hard Skills)
- Communication Skills (Soft Skills)
- Sanitation Procedures (Hard Skills)
- Event Support (Soft Skills)
- Supply Stocking (Hard Skills)
- Meal Service (Hard Skills)
- Documentation (Hard Skills)
3. Food Service Associate, Sunrise Community Hospital, Buffalo, NY
Job Summary:
- Clean, maintain, and assemble equipment, ensuring proper usage.
- Communicate issues or problems promptly to the supervisor.
- Maintain work area in a clean, neat and orderly manner.
- Practice good handwashing and personal hygiene, including wearing clean uniforms, covering hair, and using gloves properly.
- Prepare, assemble and deliver food and supplies on time and according to lists or tallies.
- Record food and refrigeration temperatures accurately, including in kitchens and within units where there are patient refrigerators.
- Serve food according to food regulatory standards for temperature, in the correct portion and presented attractively.
- Store equipment and supplies according to standards.
- Transport or store food safely, including covering, dating and labeling foods.
Skills on Resume:
- Equipment Maintenance (Hard Skills)
- Issue Reporting (Soft Skills)
- Area Organization (Hard Skills)
- Personal Hygiene (Hard Skills)
- Food Preparation (Hard Skills)
- Temperature Recording (Hard Skills)
- Food Service (Hard Skills)
- Safe Storage (Hard Skills)
4. Food Service Director, Willow Creek Retirement Community, Syracuse, NY
Job Summary:
- Manage and train the kitchen staff
- Demonstrate exemplary customer service skills
- Create menus for daily meal service as well as for the variety of catering events that occur frequently
- Implement and maintain HACCP standards
- Develop client and customer relationships
- Manage merchandising and retail sales
- Deliver fabulous catering results
- Communicate clearly, professionally, and effectively
- Deliver budgeted financial results
- Create a positive team environment
- Manage ordering and inventory
Skills on Resume:
- Staff Management (Soft Skills)
- Customer Service (Soft Skills)
- Menu Creation (Hard Skills)
- HACCP Compliance (Hard Skills)
- Client Relations (Soft Skills)
- Retail Management (Hard Skills)
- Catering Delivery (Hard Skills)
- Professional Communication (Soft Skills)
5. Food Service Category Manager, Oakridge Retail Group, Utica, NY
Job Summary:
- Lead foodservice categories as MUSA and foodservice champion.
- Hire a great team of separate foodservice category managers and assistant category managers.
- Train and develop a team for the delivery of profitable results for specific KPI performance.
- Establish realistic, aspirational, and measurable KPIs for foodservice categories.
- Create scalable foodservice programs and initiatives and communicate clearly with stakeholders (OPS, Merchandising, Maintenance, Real Estate) about objectives and KPIs.
- Continuous evaluation of execution and opportunities for improvement, and efficiencies.
- Responsible for product mix and placement, including fixtures and packaging.
- Create and maintain category’ planograms.
- Lead all pricing for optimal execution and profit, including negotiations with vendors and retail changes in the marketplace.
- Draft and supply all necessary market operating materials.
- Oversee national customer and competitor market research and competitive analysis for programs.
Skills on Resume:
- Team Leadership (Soft Skills)
- Staff Hiring (Hard Skills)
- Team Development (Soft Skills)
- KPI Management (Hard Skills)
- Program Creation (Hard Skills)
- Execution Evaluation (Hard Skills)
- Product Placement (Hard Skills)
- Market Analysis (Hard Skills)
6. Food Service Specialist, Riverbend Family Services, Binghamton, NY
Job Summary:
- Monitor food service to ensure compliance with CACFP and Head Start Performance Standards, develop policies and procedures pertinent to the content area
- Assist in the development and monitoring of the monthly ECP/CACFP accounting reports, and monitor CACFP record-keeping procedures for meal services
- Assist in conducting and documenting quarterly CACFP monitoring reviews
- Plan and present food service education information to ECP staff and parents, and conduct one-on-one consultations with parents regarding food service-related concerns.
- Assist in maintaining and tracking special diets and food allergy alert list
- Conduct, document, and follow up on special diet referrals and provide instruction to foodservice contractors and staff
- Monitor, review, and approve invoices for food and supplies
- Assist in the development and/or review of TPS and Collaborative meal service contracts
- Serve on, and recruit parents, dietitians, and appropriate community agency representatives to serve on the Health Services Advisory Committee (HSAC)
- Assist with approving income applications for CACFP
Skills on Resume:
- Compliance Monitoring (Hard Skills)
- Policy Development (Hard Skills)
- Report Management (Hard Skills)
- Education Presentation (Soft Skills)
- Special Diet Tracking (Hard Skills)
- Referral Coordination (Soft Skills)
- Invoice Review (Hard Skills)
- Committee Participation (Soft Skills)
7. Food Service Sales Supervisor, Meadowview Foods, Troy, NY
Job Summary:
- Develop and grow the Saputo Book of Business
- Provide effective sales tools and processes to support the Sales Team
- Budget and establish gross margin and volume targets for the specified territory
- Track and report on all aspects of sales results
- Set objectives to achieve and exceed budgeted sales expectations
- Conduct regular coaching sessions with staff to provide positive feedback and motivation
- Facilitate clear, timely communication throughout various departments to maximize service and opportunities for customers
- Maintain current knowledge of the local market/community
- Initiate and evaluate opportunities for ‘continuous improvement’ throughout the geographical market area
- Personally manage some of the larger customers on a day-to-day basis
Skills on Resume:
- Business Development (Hard Skills)
- Sales Support (Hard Skills)
- Budget Management (Hard Skills)
- Sales Tracking (Hard Skills)
- Goal Setting (Hard Skills)
- Staff Coaching (Soft Skills)
- Cross-Department Communication (Soft Skills)
- Customer Management (Soft Skills)
8. Food Service Worker, Lakeside Senior Living, Schenectady, NY
Job Summary:
- Wipe down the work area with Oasis solutions.
- Check and prep starter positions for all supplies, condiments, silverware, hot base, domes, and trays.
- Check par-level stock on the fridge and check expiration dates.
- Use the FIFO method when stocking.
- Work in the tray assembly line, and be in charge of the ticket printer.
- Put the menu on the tray, and retrieve hot food from the cook’s area.
- Check and ensure hot food items quality and presentation.
- Rejects any unacceptable hot food items and requests for replacement.
- Assemble the tray using the proper plating guidelines accurately and attractively.
- Put condiments and double-check service instructions.
- Check and monitor cold food items
- Par-level stock and expiration dates.
- Organize the production work area.
Skills on Resume:
- Area Sanitizing (Hard Skills)
- Supply Prep (Hard Skills)
- Stock Monitoring (Hard Skills)
- FIFO Stocking (Hard Skills)
- Tray Assembly (Hard Skills)
- Food Retrieval (Hard Skills)
- Food Quality Check (Hard Skills)
- Work Area Organization (Hard Skills)