Job Summary: 

• Cooking and presenting food and drinks to specification every time, and ensuring a fast service.
• Keeping the kitchen and cafe clean, tidy, and presented to standards
• Knowing food hygiene and health, and safety standards
• Keeping to the food hygiene standards, carrying out the necessary checks, maintaining accurate records, and reporting any contraventions to the Cafe Manager immediately.
• Keeping the deli filled up to Thrive Standards.
• Using every opportunity to smile and talk to members.
• Working the till with speed, accuracy, and efficiency.
• Knowing the menu and encouraging members to try things.
• Knowing the health benefits of the menu and being able to offer advice.
• Checking back with members to make sure they are happy.
• Focusing on energy conservation/cost reduction, particularly with gas and water.

Skills on Resume: 

• Food Preparation (Hard Skills)
• Cleanliness Maintenance (Hard Skills)
• Hygiene Knowledge (Hard Skills)
• Record Keeping (Hard Skills)
• Till Operation (Hard Skills)
• Customer Engagement (Soft Skills)
• Menu Advising (Soft Skills)
• Energy Conservation (Hard Skills)

Job Summary: 

• Ensure the smooth running and service of events (customer service, compliance with protocols and health regulations, etc.)
• Contribute to the planning of the bar service
• Ensure quality control of food and bar service
• Record hours and tips for bar staff after each event
• Assist with administrative management (sales results, key statistics, inventory, etc.)
• Ensure a healthy inventory rotation and record any expired inventory
• Keep track of equipment and report any equipment purchase and/or repair needs
• Provide reception service for internal meetings and events
• Maintain the Artist Reception Room with the necessary props for events
• Maintain a clean and welcoming workplace that meets sanitation and hygiene standards
• Work in close collaboration with internal contacts related to the reception of the public and/or the event. 

Skills on Resume: 

• Event Management (Hard Skills)
• Bar Planning (Hard Skills)
• Quality Control (Hard Skills)
• Hours Recording (Hard Skills)
• Administrative Assistance (Hard Skills)
• Inventory Management (Hard Skills)
• Equipment Tracking (Hard Skills)
• Reception Service (Soft Skills)

Job Summary: 

• Set service standards required for breakfast, lunch, and dinner, bar service in all food and beverage aspects of the property.
• Ensure full management of all Food and Beverage areas in the hotel
• Cooperate with colleagues and other departments to ensure the best possible service.
• Stock up and replenish service points.
• Take reservations and ensure full communication of the same with the team
• Train and up-skill the team in all areas of service and standards
• Ensure that all team members are presented correctly for work, in the correct uniform.
• Aware of any specials available on the menu
• Participate in all training programmes.
• Upskill and train all new members of the Food and Beverage Team
• Work towards achieving high hotel inspection results from AA, RAC, Excellence in Tourism, and any other such bodies

Skills on Resume: 

• Service Standards Setting (Hard Skills)
• Food and Beverage Management (Hard Skills)
• Department Cooperation (Soft Skills)
• Stock Replenishment (Hard Skills)
• Reservation Handling (Hard Skills)
• Team Training (Soft Skills)
• Uniform Compliance (Hard Skills)
• Menu Awareness (Hard Skills)

Job Summary: 

• Responsible for the food and beverage operations of the Restaurant, Halfway House, and Swimming Pool.
• Understand completely all policies, procedures, standards, specifications, guidelines, and training programs.
• Serves as the face of food and beverage amongst members, committees.
• Reports on progress, challenges, themes, and overall satisfaction with the food and beverage experience.
• Works with committees to constantly improve the overall member experience, for all areas of service, including a la carte restaurant and bar, pool bar, halfway house, member events, and social events.
• Achieve budgeted and target objectives in sales, member satisfaction, speed of service, quality, appearance of facility and sanitation, and cleanliness through training of employees and creating a positive, productive working environment.
• Manage business reporting, payroll, and reconciliation procedures.
• Fill in to ensure standards and efficient operations, including the service bar, expo, host stand, dining room floor, and pool.
• Prepare all required paperwork, including forms, reports, payroll, and schedules, in an organized and timely manner.
• Ensure that all equipment is kept clean and in excellent working condition through personal inspection.
• Ensure that all spirits and beverages are properly inventoried.
• Schedule labor as required by anticipated business activity while ensuring that all positions are staffed and labor cost objectives are met.

Skills on Resume: 

• Operations Management (Hard Skills)
• Policy Understanding (Hard Skills)
• Member Engagement (Soft Skills)
• Experience Reporting (Hard Skills)
• Service Improvement (Soft Skills)
• Target Achievement (Hard Skills)
• Business Reporting (Hard Skills)
• Equipment Inspection (Hard Skills)

Job Summary: 

• Deliver superior service and maximize guest engagement
• Gather guests' feedback, resolve guest issues, and recommend improvements
• Organize and supervise shifts
• Remain hands-on throughout the entire shift and assist when needed
• Hold the team accountable to deliver exceptional standards whilst remaining hands-on and leading by example
• Ensure the team is well educated on the menu items
• Control operational costs and identify measures to minimize waste
• Train new and current team members on the agreed-upon sequence of service
• Collaborate with management to recognize and celebrate staff performance contributions.
• Conduct day-to-day shift operations (staffing to business, ensuring service sequence and guests' feedback).

Skills on Resume: 

• Guest Engagement (Soft Skills)
• Issue Resolution (Soft Skills)
• Shift Organization (Hard Skills)
• Hands-On Leadership (Soft Skills)
• Team Accountability (Soft Skills)
• Menu Training (Hard Skills)
• Cost Control (Hard Skills)
• Staff Development (Soft Skills)