Job Summary: 

• Greet passengers as they board and exit the plane
• Show passengers to their seats and provide special attention to certain passengers, such as the elderly or disabled
• Serve meals and refreshments
• Check the condition and provision of emergency equipment and information for passengers
• Understand and develop a working knowledge of the detailed procedures for the operation of aircraft cabin technology.
• Troubleshoot cabin technology issues
• Respond and perform appropriate emergency skills in situations involving medical emergencies, hazardous conditions, or other types of emergencies
• Assist the Chief Flight Attendant in the execution of their role and responsibility
• Maintain an organized hangar stockroom, assist with restocking and resetting aircraft per company policy, and update all applicable changes in the preferences required onboard company aircraft

Skills on Resume: 

• Passenger Assistance (Soft Skills)
• Customer Service (Soft Skills)
• Meal Service (Hard Skills)
• Safety Checks (Hard Skills)
• Cabin Technology (Hard Skills)
• Tech Troubleshooting (Hard Skills)
• Emergency Response (Hard Skills)
• Teamwork Organization (Soft Skills)

Job Summary: 

• Attend preflight briefings on the details of the flight
• Ensure the safety, security, and comfort of all passengers and guests at all times
• Ensure all safety equipment is checked before departure and monitored during the flight
• Greet passengers in a friendly and professional manner
• Explain safety procedures, demonstrate the use of emergency equipment, and direct passengers in the event of an emergency
• Complete onboard announcements
• Provide onboard service of snacks and beverages, and ensure that all necessary supplies are on board
• Administer first aid to passengers or coordinate first aid efforts
• Submit reports on the cabin condition, as well as on any medical situations or events that may have occurred during the flight
• Honor and contribute to the Pacific Coastal Safety culture and safety reporting
• Operate safety and emergency equipment, including fire extinguishers, galley equipment, communication and lighting equipment, oxygen systems, and aircraft doors
• Follow and enforce standard operating procedures to ensure compliance with Pacific Coastal Airlines and regulatory requirements

Skills on Resume: 

• Preflight Briefings (Hard Skills)
• Passenger Safety (Hard Skills)
• Equipment Checks (Hard Skills)
• Professional Greeting (Soft Skills)
• Safety Demonstration (Hard Skills)
• Onboard Announcements (Hard Skills)
• Snack Service (Hard Skills)
• First Aid (Hard Skills)

Job Summary: 

• Participates in the company’s Safety Management System (SMS) following the responsibilities detailed in the Safety Management System Manual.
• Responsible for maintaining all manuals issued by National Airlines in their current form.
• Responsible for familiarizing himself/herself with all aspects of the flight, including Cabin Safety, Cabin Service, Aircraft/Passenger security requirements, Passenger Manifest, including special needs passengers, and any additional information provided by the Pilot-in-Command, Second-in-command, and/or Operations Control.
• Responsible for following and enforcing safety and security, following company policies and procedures, including ensuring the safety of guests in compliance with all Federal Aviation requirements.
• Responsible for actively promoting a service culture that emphasizes learning, continuous improvement, effective communication, and adherence to the highest safety and service standards following all National Airlines’ approved/accepted manuals.
• Stay abreast of all flight safety procedures and regulations, and maintain a thorough understanding of aircraft emergency equipment
• Manage the catering on all legs of the assigned flight, focusing on quality and cost control, determine appropriate options for each leg of the trip, select appropriate catering vendors, coordinate and approve catering purchases pre-flight, and adhere to any dietary restrictions or limitations of passengers

Skills on Resume: 

• Safety Management (Hard Skills)
• Manual Maintenance (Hard Skills)
• Flight Preparation (Hard Skills)
• Policy Compliance (Hard Skills)
• Service Culture (Soft Skills)
• Safety Procedures (Hard Skills)
• Catering Management (Hard Skills)
• Vendor Coordination (Hard Skills)

Job Summary: 

• Stock and clean the aircraft
• Assist in passenger baggage loading
• Perform internal safety inspection of the aircraft before and after flight
• Demonstrate and give public address announcements of the location of emergency exits, the use of flotation devices, oxygen, and seat belts
• Secure all doors, carts, and modules in the galley
• Distribute snacks, drinks, liquor, and food to passengers on the flight
• Inventory drinks, snacks, and liquor after a flight
• Enforce and advise passengers of safety instructions
• Perform specific duties in emergencies

Skills on Resume: 

• Aircraft Cleaning (Hard Skills)
• Baggage Assistance (Hard Skills)
• Safety Inspection (Hard Skills)
• Safety Demonstration (Hard Skills)
• Galley Security (Hard Skills)
• Snack Distribution (Hard Skills)
• Inventory Management (Hard Skills)
• Safety Enforcement (Hard Skills)

Job Summary: 

• Perform all duties with the highest possible degree of safety.
• Maintain their Flight Attendant Manual to the current revision status.
• Keep the issued FAM and QRH accessible while assigned as an active crewmember.
• Ensure passengers seated in exit seats meet the selection criteria established in the approved Exit Seating Program.
• Ensure compliance with the approved carry-on baggage program.
• Manage crew and passengers in any onboard event, including medical emergencies, security threats, and other difficult situations.
• Protect the integrity of the flight deck.
• Provide leadership, direction, and assistance to passengers during normal, non-normal, and emergency situations.
• Read, interpret, and demonstrate safety briefings to passengers.
• Comply with all Company and regulatory security and safety procedures.
• Notify the Captain and Manager of Operations Control Center (OCC) when aware that they will exceed duty time limitations before the completion of all of his/her assigned flights for the day.
• Provide a professional image, including a neat and well-groomed appearance.
• Complete all applicable training courses satisfactorily.
• Provide high-quality passenger service to passengers and meet individual needs.

Skills on Resume: 

• Safety Practices (Hard Skills)
• Manual Maintenance (Hard Skills)
• Regulation Compliance (Hard Skills)
• Exit Seat Checks (Hard Skills)
• Baggage Program (Hard Skills)
• Crew Management (Soft Skills)
• Flight Deck Protection (Hard Skills)
• Passenger Leadership (Soft Skills)