FLIGHT ATTENDANT SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: Jun 13, 2025 - The Flight Attendant provides first-class inflight service with experience in airline, corporate, or government aviation and formal training from an approved Flight Attendant program. This role requires strong communication skills, culinary and menu planning knowledge, and the ability to serve an international clientele with professionalism and poise. The attendant is also fully compliant with physical, legal, and scheduling requirements, including possession of valid travel documents and availability for on-call assignments, weekends, and holidays.

Essential Hard and Soft Skills for a Standout Flight Attendant Resume
  • Safety Procedures
  • First Aid
  • Emergency Response
  • Snack Service
  • Safety Demonstration
  • Preflight Briefings
  • Tech Troubleshooting
  • Cabin Technology
  • Manual Maintenance
  • Equipment Checks
  • Customer Service
  • Passenger Assistance
  • Teamwork Organization
  • Professional Greeting
  • Service Culture
  • Crew Management
  • Passenger Leadership
  • Communication Skills
  • Attention to Detail
  • Problem Solving

Summary of Flight Attendant Knowledge and Qualifications on Resume

1. BA in Customer Service Management with 6 years of Experience

  • Experience as a corporate flight attendant
  • CPR/AED/First Aid Training Certification
  • Flight attendant specific training from FlightSafety or FACTS (12 months current)
  • Experience on corporate, large cabin aircraft (e.g., Gulfstreams, Global, Falcon)
  • Excellent interpersonal and customer service skills
  • Technologically savvy, with a working knowledge of cabin communication and entertainment systems
  • Computer literacy (MS Office, iOS, iPads, etc.)
  • Be able to physically perform the duties during normal and emergency operations, including lifting heavy objects
  • Able to maintain a flexible schedule, work weekends, and holidays, and be away from home for an extended period
  • Unrestricted ability to travel worldwide
  • Must meet all health and safety requirements established by the Corporate Aircraft Department
  • International experience as a flight attendant on corporate aircraft
  • Experience working on Gulfstream aircraft

2. BA in Communication Studies with 1 year of Experience

  • Knowledge of standard and emergency aircraft procedures, emergency equipment location, and use
  • Completion of basic flight attendant undergraduate flying training
  • Knowledge of culinary arts, including knife skills and basic cooking methods
  • Completion of a current National Agency Check, Local Agency Checks, and Credit Check
  • Completion of 8.5 weeks of Basic Military Training

3. BS in Airline and Airport Management with 2 years of Experience

  • Must adhere to uniform and appearance standards as prescribed under company policy.
  • Must be able to communicate at an advanced level of written and spoken English.
  • Customer service experience
  • Must be able to solve problems and make quick decisions in the interest of safety, crew, or traveler needs.
  • Comfortable working in confined spaces.
  • Must be able to reach 204 cm without shoes and the ability to raise on the balls of the feet.
  • Able to obtain and maintain an Airport Restricted Area Identification Card (a 5-year traceable history, a clear criminal record, and a Canadian citizenship or Permanent Resident Card).
  • Must be able to travel internationally (United States and beyond) without restrictions.
  • Must be able to lift 50 pounds from the floor to the waist and 22 pounds overhead.
  • Must complete a 4-week initial training program (no absence from training is permitted)
  • Must pass a Swoop pre-employment medical.
  • Ready and willing to work 24h/7d/365y, must be able to work any hour of the day, and any day of the week or year

4. BA in Travel and Tourism Management with 3 years of Experience

  • Corporate Cabin Attendant experience or prior experience as a Flight Attendant
  • Complete Contour's four-week Flight Attendant Initial Training Program and Initial Operating Experience.
  • Must read, write, speak, and understand English
  • Able to work nights, weekends, holidays, and varying schedules.
  • Polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset
  • Strong leadership and organizational skills.
  • Well-developed people skills and the ability to work with a variety of personalities.
  • Able to coordinate multiple priorities and meet deadlines.
  • Able to handle interruptions and a fast-paced environment.
  • Strong attention to detail.
  • Be self-motivated and able to motivate others.
  • Excellent communication skills, both written and verbal, delivered with tact and professionalism.
  • Ability to work in a safe professional manner, adhering to all regulatory requirements, including OSHA, EPA, state, and federal regulations

5. BA in Public Relations with 4 years of Experience

  • Experience working as a Flight Attendant
  • Excellent customer service skills and a proactive attitude
  • Excellent organizational, communication and interpersonal skills.
  • Proficiency utilizing Apple iOS Devices and Windows-based PC’s.
  • Ability to travel nationally and internationally with overnight trips and stays
  • Ability to work a flexible schedule, including evenings, weekends and holidays
  • Knowledge of all applicable Federal Aviation Administration Regulations.
  • Knowledge of the rules and procedures of sanitation and safety as they apply to production, storage and service in an aircraft.
  • Knowledge of safety and emergency procedures, including CPR, AED, and first aid, with certifications
  • Ability to demonstrate confidentiality/discretion.
  • Ability to demonstrate constant professionalism, attention to detail, and good manners.

6. BA in International Relations with 3 years of Experience

  • Experience in customer service, hospitality, food service, the aviation industry, safety-related positions, social service, healthcare/medical positions
  • Ability to proficiently operate electronic devices such as iPhones, iPads, desktop computers, etc., for the completion of required tasks during training and onboard the aircraft.
  • Ability to read, write, speak, and understand English, and second languages such as Hebrew, Hindi, Dutch, and German for language-speaking flight attendant positions.
  • Good physical agility and strength to assist customers, ability to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects (e.g., lift luggage to overhead bin, lift window exit) and push and pull heavy equipment (e.g., should be able to push/pull beverage cart up to 250 lbs.).
  • An ability to serve meals, snacks, and beverages as well as conduct sales of food and liquor in the most caring and professional manner.
  • Proven effective communication in maintaining order in the event of high-stress situations such as aircraft evacuation, security threats, delays, medical emergencies, severe weather conditions, and turbulence.
  • Ability to pass vision, hearing, and middle ear function tests, ten-year work history review, criminal background check, physical exam, and drug screen.
  • Proven ability to work as a team and get along with others.
  • Professional appearance and excellent grooming standards.
  • Must be ready to fly domestic and international flights, be available for reserve assignments on short notice, and be away from the base for days at a time.

7. BA in Public Relations with 4 years of Experience

  • Current Senior First Aid Certificate with a validity of 12 months at the time of application.
  • Current CPR accreditation (The CPR component is only valid for 12 months, and a refresher course must be completed if expired).
  • Strong commitment to customer service and recent experience in a face-to-face role.
  • Empathy in service with people from a variety of cultures and countries.
  • Be an energetic, proactive, and resourceful individual.
  • Be a team player with the ability to build consistent and sustained working relationships.
  • An excellent level of health and fitness, including the ability to swim 50 metres fully clothed and tread water for 3 minutes unassisted.
  • Experience in Food and Beverage service
  • Proficiency in additional languages
  • Able to easily build rapport and trust in a team and positively contribute to the team's performance.
  • Be adaptable to any situation that may present itself in a sensible, warm, and safe way.
  • Appreciate cultural diversity and sensitivity towards customers who may need extra help, such as children travelling alone, nervous flyers, or people who may not have English as their first language.
  • Must take a caring approach when offering customers food, beverages, and any other assistance they may need on board.
  • Understanding of the importance of hygiene standards in-flight, so all areas of the cabin are clean and fresh for customers.

8. BA in Event Management with 1 year of Experience

  • Possess and maintain a valid passport and equivalent travel documents to freely enter and exit all destinations where Endeavor Air flies.
  • Successful in completing a comprehensive background check, including a government-required fingerprint-based criminal history records check, and a Department of Transportation (DOT) pre-employment drug screen
  • Exceptional customer service skills and abilities.
  • Previous customer service experience.
  • Ability to maintain a high level of personal decorum, professional conduct, and personal appearance.
  • Ability to comply with Professional Appearance Guidelines, which include covering any tattoos visible while in uniform with makeup.
  • Ability and willingness to serve alcoholic beverages, peanuts, and meals containing beef, pork and seafood.
  • Ability to complete the 4+ weeks of Flight Attendant Initial Training program, including successful completion of Operating Experience (On-the-job training).
  • Familiarity with mobile handheld devices
  • Ability to work a flexible schedule, including nights, weekends, and holidays

9. BA in Mass Communication with 5 years of Experience

  • Experience as a Flight Attendant (preferably Corporate aviation experience)
  • Proficiency/currency in emergency evacuation procedures and medical-related training.
  • Experience in large cabin corporate aircraft cabin service, catering, and food preparation.
  • Excellent customer service skills and the ability to interact comfortably with senior-level executives to establish and maintain control of the cabin environment.
  • Ability to travel on long-duration international flights.
  • Certified F/A Training at the accredited organization (Medaire, Flight Safety International, FACTS)

10. BA in Business Administration with 2 years of Experience

  • Full-time employment experience as a flight attendant
  • A stable career employment track record
  • Impeccable written and spoken English
  • An aptitude for mathematics and logic
  • A solid experience in resolving work-conflict situations
  • An ability to be constantly self-driven and organized

11. BA in Communication Studies with 1 year of Experience

  • Previous experience as a commercial or corporate Flight Attendant.
  • Knowledge and training in onboard safety procedures and the use of onboard safety equipment, including first aid kits, oxygen equipment, survival equipment, and the use of AED (defibrillator).
  • Familiarity with meal planning, food storage, preparation, and safety, ordering catering, and on-board meal service.
  • Administrative and communications skills to coordinate with the aircrew and attend to the needs of the passengers.
  • Excellent oral and written communication skills
  • Strong organizational and problem resolution skills

12. BA in Travel and Tourism Management with 4 years of Experience

  • Experience as a Corporate Cabin Safety Attendant or other direct customer service experience
  • Valid US Passport/Eligible for Passport
  • Excellent interpersonal and customer service skills
  • Must have completed or be able to complete Aircraft FACTS training or similar Flight Safety training
  • Knowledge and experience with business aircraft, high standards of service
  • Ability to work nights, holidays, and weekends
  • Proficiency in emergency medical, first aid, and CPR
  • Knowledge of culinary arts, food, wine, and menu planning to accommodate first-class service

13. BA in Hotel and Restaurant Management with 3 years of Experience

  • Flying experience in First or Business class, in a reputable international airline.
  • Experience working in VIP flights
  • An ability to speak English fluently
  • A strong sense of responsibility and excellent interpersonal skills
  • High commitment to impeccable service and teamwork
  • Exceptional standard of professional excellence, discretion, and integrity
  • Confidence, flexibility, creativity, and problem-solving
  • Excellent planning and organizational skills
  • Social competence in a multicultural environment
  • High standard of personal grooming and self-presentation
  • Can unrestricted travel

14. Ba in Public Relations with 5 years of Experience

  • Flight Attendant experience (Chevron Flight Attendant experience may be considered in place of).
  • Proficiency and currency in emergency evacuation procedures and medical-related training.
  • Experience in large corporate aircraft cabin service, catering, and food preparation.
  • Excellent customer service skills and the ability to interact comfortably with senior-level executives to establish and maintain control of the cabin environment.
  • Must be legally eligible to work in the U.S. (possess proper working documents)
  • Excellent verbal and non-verbal communication skills
  • A professional and conservative appearance.

15. BA in Customer Service Management with 6 years of Experience

  • Knowledge of Federal Aviation Regulations.
  • First Aid Training Certification.
  • Experience as a Corporate Flight Attendant
  • Flight attendant-specific training from FlightSafety, FACTs, or similar
  • Excellent interpersonal and customer service skills with flexibility and patience
  • Must have a high level of attention to detail
  • Must be technologically savvy
  • Ability to speak one or more foreign languages fluently
  • Culinary Skills and culinary-specific training
  • Able to manage a constantly changing schedule and late-night flights
  • Experience with small children
  • Able to manage a constantly changing schedule.
  • Unrestricted ability to travel worldwide (consider health and visa status).

16. BS in Airline and Airport Management with 2 years of Experience

  • Experience on a large corporate cabin account
  • Expert working knowledge of aviation activities, Federal Aviation Regulations, and flight operations
  • Excellent interpersonal communication skills
  • Customer service experience, fine dining, and culinary meal planning experience, and knowledgeable in safe food handling procedures
  • Willingness to work irregular and long hours according to flight schedules
  • Must meet and complete the Nike Flight Attendant Training Program
  • Certified to perform cardiopulmonary resuscitation (CPR) and in the use of an automated external defibrillator (AED)
  • Proficient with all aircraft emergency equipment and knowledge of emergency procedures
  • Proper cleaning and laundering of all cabin linens and serving ware
  • Ability to operate all entertainment systems and equipment on board the aircraft, as well as perform basic troubleshooting
  • Experience in the purchase and stocking of cabin supplies and catering from bakeries, markets, and restaurants

17. BA in International Relations with 3 years of Experience

  • Flight attendant experience (preferably corporate experience)
  • First Aid training and certification, particularly at a Level 2 or higher, to perform cardiopulmonary resuscitation (CPR) and in the use of an automated external defibrillator (AED)
  • Must possess and maintain a passport without restrictions for international travel
  • Knowledgeable in safe food handling procedures
  • Willingness to travel extensively and work varied and changing schedules, which include weekends and holidays
  • Must be able to lift to 50 lbs.
  • Completion of FlightSafety, FACTS, or equivalent cabin attendant certified training
  • Strong culinary/fine dining experience

18. BS in Aviation Management with 5 years of Experience

  • Experience as a Flight Attendant with an airline, corporate aviation Flight Department, or government agency first-class service to corporate passengers.
  • A certificate received from an approved Flight Attendant Training organization.
  • Knowledge of culinary arts, food, wine, and menu planning to accommodate
  • Current passport or other travel documents allowing you to freely exit and re-enter the U.S. (multiple re-entry status)
  • Excellent communication skills and have a professional and conservative appearance.
  • An ability to read, write, and speak fluently in English, preferably the ability to read and converse in Spanish as a first or second language
  • Must be willing to work on an on-call basis, including holidays or weekends.
  • Ability to walk and fit comfortably down the aircraft aisle while facing forward, fit quickly through the over-wing exit, and sit in the Flight Attendant jumpseat
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