FLIGHT DISPATCHER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: Apr 16, 2025 – The Flight Dispatcher possesses a valid Flight Dispatch License from the FAA or EASA, with solid experience in ACMI and international unscheduled operations, alongside expertise in ANTR Ops 1 Subpart D regulations and audit interpretation. This role requires strong proficiency in crew rostering and flight planning systems such as Cyberjet and PPS, with a keen eye for detail and a pragmatic approach. The dispatcher also exhibits excellent communication skills, adaptability to flexible schedules, and a proactive mindset in developing operational procedures.

Essential Hard and Soft Skills for a Standout Flight Dispatcher Resume
  • Flight Planning
  • Slot Coordination
  • System Updates
  • Admin Tasks
  • Gate Setup
  • Bag Compliance
  • Revenue Collection
  • Loading Coordination
  • Weather Analysis
  • Fuel Calculation
  • Crew Support
  • Resource Management
  • Crew Communication
  • Data Compliance
  • Customer Handling
  • Contact Collection
  • Passenger Boarding
  • Crew Briefing
  • Regulation Compliance
  • Stakeholder Communication

Summary of Flight Dispatcher Knowledge and Qualifications on Resume

1. BS in Aviation Technology with 1 year of Experience

  • Previous work experience in flight operations
  • Knowledge of how to safely dispatch aircraft
  • Must possess confident and effective interpersonal communication skills
  • Ability to make good judgments based on the needs of the company operation, in a very fluid, fast-changing environment
  • Proven problem-solving and decision-making ability
  • Highly self-motivated and proactive with a willingness to take initiative
  • Flexible approach to work to match the operational requirements (shifts, weekends, and overtime)
  • Good MS Office skills and experience working with dispatch software (Astro, PPS Jeppesen)
  • Excellent English language skills (both verbal and written), preferably all additional languages
  • Skills in making timely decisions.

2. BA in Public Safety Administration with 3 years of Experience

  • Experience in EMS, healthcare, public safety, or a related field
  • Previous helicopter air ambulance dispatching experience
  • Previous EMS or public safety dispatching experience
  • Knowledge and skills to assign clinical personnel and transport resources appropriate to the age of the patients served on his or her assigned unit.
  • Knowledge of the principles of growth and development of the life span
  • The ability to assess data reflective of the patient's status and interpret the appropriate information
  • Basic Life Support (BLS) - American Heart Association
  • Emergency Medical Dispatching (EMD)
  • Certified Flight Communicator - International Association of Medical Transport Communication Specialists
  • Ohio Paramedic - Ohio Emergency Medical Services

3. BA in Transportation and Logistics with 4 years of Experience

  • Transport Canada Dispatch exams completed (FDMET, FDOPS)
  • Transport Canada-issued Dispatch License
  • Previous experience as a licensed dispatcher in the aviation industry
  • Experience working in AmeliaRes
  • Knowledge of the serviceability of airports, airways, and navigational facilities
  • Excellent organizational, time management, and multi-tasking skills
  • Strong computer skills (Web, Excel, Word, AmeliaRes, FliteStar)
  • Effective and efficient decision making, particularly when under pressure, and the ability to remain calm in challenging/uncomfortable situations
  • Familiar with all NOTAMS applicable to the operation
  • Able to apply applicable regulations (i.e., Canadian Aviation Regulations) and standards (i.e., Commercial Air Service Standards)

4. BS in Aviation Management with 5 years of Experience

  • Hold a Flight Dispatch Licence issued by the FAA or EASA
  • Experience as a Dispatcher, preferably in a smaller operation with unscheduled/on-demand international experience (ACMI background)
  • Have an in-depth knowledge of ANTR Ops 1 Subpart D concerning Dispatch requirements
  • Knowledge of how to pull and interpret audits for the flight department
  • Have experience with electronic crew rostering and flight planning systems. Cyberjet and PPS Flight Planning
  • Be attentive to detail and pragmatic in approach
  • Have excellent interpersonal skills
  • The ability to work flexible schedules
  • Be a competent communicator, fluent in both written and spoken English
  • Self-educator and skilled in the research and development of operating policies and procedures
Relevant Information
Flight Coordinator Skills, Experience, and Job Requirements