Job Summary: 

• Perform various accounting functions
• Process invoices and initiate vendor payments
• Review payment transactions for accurate coding and documentation, and reconciliation
• Review documents, forms, and reports to determine if payroll coding, transactions, and adjustments are correct
• Verifies accuracy of timesheet coding, makes payroll corrections and prepares reimbursements
• Process forms necessary to enroll, maintain, and update employee benefits
• Utilizing SAMII, Cognos, Time Reporting System (TRS), and MOBIUS
• Compiling information for various financial reports
• Assisting with research and report preparation for special requests for financial and statistical information
• Assist in cashiering and banking functions
• Process returned and unsuccessful payments and refunds

Skills on Resume: 

• Accounting Functions (Hard Skills)
• Invoice Processing (Hard Skills)
• Payroll Management (Hard Skills)
• Benefits Administration (Hard Skills)
• Financial Reporting (Hard Skills)
• Data Analysis (Hard Skills)
• Payment Handling (Hard Skills)
• Software Proficiency (Hard Skills)

Job Summary: 

• Provide customer service support by responding to incoming email requests, Salesforce cases, and phone calls
• Advising students and families on payment options, plans, outstanding balances, and refunds
• Disburse financial aid (daily) in coordination with the Financial Aid office
• Ensure that accounts are accurately updated upon the completion of the Return of Title IV process, students receive updated statements, and holds are placed promptly
• Manage Payment Plan setup, give access to deferred payment plans based on review of student-submitted documentation
• Issue electronic billing statements (weekly) and ensure paper statements are mailed to withdrawn students
• Process University Tuition Waivers, working in conjunction with the Human Resources Office
• Process miscellaneous charges (Book charges, unreturned course materials, iPad fines, etc.)
• Review enrollment and financial aid eligibility to process Book Voucher requests, and communicate with the store regarding book voucher processing
• Assist with Department and Division communications with students
• Provide other administrative and student support

Skills on Resume: 

• Customer Service (Soft Skills)
• Payment Advising (Soft Skills)
• Financial Aid Disbursement (Hard Skills)
• Account Management (Hard Skills)
• Billing Administration (Hard Skills)
• Charge Processing (Hard Skills)
• Eligibility Review (Hard Skills)
• Administrative Support (Soft Skills)

Job Summary: 

• Provide exemplary customer service over the phone, text, live chat, or email by responding to all inquiries regarding student accounts promptly
• Utilize Salesforce to track and note all communication with students, parents, and university contacts
• Educate and assist prospective, current, and alumni students regarding policies and requirements for selected finance options
• Create a financial package and clear each student before their program
• Reviewing and analyzing individual student accounts, university accounts, and home university financial profiles
• Act as a resource within the organization regarding specialized, university-specific billing agreements
• Work proactively to meet or exceed account receivable expectations
• Develop and update financial training resources and process documents
• Proactively identify areas for process improvements
• Assisting in phone coverage, email responses, etc
• Process requests for itemized statements for employer payment or reimbursement

Skills on Resume: 

• Customer Service (Soft Skills)
• Salesforce Proficiency (Hard Skills)
• Financial Education (Soft Skills)
• Account Analysis (Hard Skills)
• Billing Expertise (Hard Skills)
• Receivables Management (Hard Skills)
• Process Development (Soft Skills)
• Documentation Processing (Hard Skills)