FINANCIAL OPERATIONS MANAGER RESUME EXAMPLE

Published: Apr 01, 2025 - The Financial Operations Manager possesses deep expertise in critical accounting operations, including general ledger, revenue recognition, inter-company accounting, and financial consolidation. This role oversees end-to-end financial processes such as A/P and A/R close, payroll reconciliation, journal entries, and monthly variance analysis to ensure accuracy and compliance. The manager supports budget planning, prepares financial projections and reports, and provides actionable insights to executives through detailed analysis and performance tracking.

Tips for Financial Operations Manager Skills and Responsibilities on a Resume

1. Financial Operations Manager, Consulting Services Group, Herndon, VA

Job Summary:
  • Responsible for reconciling client funds across all customer accounts
  • Ensure adherence with controls defined under RR21 SOX
  • Responsible for the daily customer funding validation process, ensuring that any issues are escalated promptly
  • Verification of the critical financial data output and subsequent troubleshooting
  • Assist with and maintain effective working relationships with the financial issuer as a point of contact for finance-related queries
  • Work with key stakeholders to ensure any bank charges, rebates, unmatched deposits, manual adjustments, and negative customer balances are highlighted, rectified, and promptly
  • Analyze, investigate, and resolve historical differences within the reconciliation spreadsheet
  • Review customer funding as appropriate, highlighting any variances that occur
  • Evaluate and provide feedback on the existing processes
  • Facilitate and drive performance development and talent succession plans

Skills on Resume: 
  • Financial Reconciliation (Hard Skills)  
  • SOX Compliance (Hard Skills)  
  • Data Validation (Hard Skills)  
  • Issue Escalation (Soft Skills)  
  • Stakeholder Communication (Soft Skills)  
  • Variance Analysis (Hard Skills)  
  • Process Improvement (Soft Skills)  
  • Talent Development (Soft Skills)

2. Finance Operations Manager, St John Baptist Church, Columbia, MD

Job Summary:

  • Involve in managing end-to-end accounts payable and receivable processes
  • Manage the team responsible for payment runs, invoice processing, reviews, invoice approvals, debt collection, and answering complex supplier queries
  • Coach and develop the team to ensure they are operating to the best of their ability
  • Support bank and balance sheet reconciliations, along with researching/resolving team inquiries and additional tasks such as bank transfers and refunds, etc. 
  • Uphold financial operations policies, procedures, and controls documentation to ensure that they are all relevant
  • Drive continuous improvement to processes and promote this to the team involved in various projects
  • Manage the distribution process (payments of royalties to customers)
  • Provide key pieces of analysis to present to senior stakeholders
  • Monitor the balance sheet
  • Provide quality assurance checks on all distributions
  • Provide the Finance Director with any ad-hoc project work and analysis
  • Implement processes and controls to drive efficiencies


Skills on Resume: 

  • Payment Management (Hard Skills)  
  • Team Leadership (Soft Skills)  
  • Staff Coaching (Soft Skills)  
  • Bank Reconciliation (Hard Skills)  
  • Policy Compliance (Hard Skills)  
  • Process Improvement (Soft Skills)  
  • Financial Analysis (Hard Skills)  
  • Stakeholder Reporting (Soft Skills)

3. Financial Operations Manager, Berkley, Manassas, VA

Job Summary:

  • Expert on critical accounting operations, including the general ledger, revenue recognition, inter-company accounting, and consolidation
  • Lead the A/P close process to ensure all department personnel execute full-cycle closing procedures
  • Provide oversight and review of billing operations, including A/R Aging reviews and customer collections
  • Own the preparation and review of journal entries, balance sheet reconciliations, and supporting models as a leader in the monthly close process
  • Book staff payroll and benefits-related journal entries
  • Reconcile all payroll and benefits-related balance sheet accounts
  • Participate in the development of an annual budget process
  • Develop, review, summarize, and analyze financial plan projections, modeling scenarios, and documents
  • Maintain and monitor monthly roll forward, providing variance analysis and business intelligence to executives and operating managers
  • Assist in the preparation of monthly management reporting for executive and leadership teams
  • Develop, analyze, maintain, and distribute various periodic and ad-hoc financial, statistical, analytical, and management reports and statements


Skills on Resume: 

  • Accounting Operations (Hard Skills)  
  • Close Process (Hard Skills)  
  • Billing Oversight (Hard Skills)  
  • Journal Entries (Hard Skills)  
  • Payroll Reconciliation (Hard Skills)  
  • Budget Planning (Hard Skills)  
  • Variance Analysis (Hard Skills)  
  • Report Preparation (Hard Skills)

4. Financial Operations Manager, MedStar Health, Baltimore, MD

Job Summary:

  • Initiates human resource planning, selection, and resource allocation activities that support the team’s productivity and effectiveness
  • Ongoing responsibility for personnel actions, including hiring and scheduling employees, training and evaluating employees, coaching, counseling, managing performance, and making salary, merit, or other pay increase recommendations
  • Make recommendations and/or take corrective action to manage performance as appropriate
  • Defines, recommends, and implements tactical department plans, policies, and procedures
  • Support the direction and initiatives set forth while providing quality consulting services and benefits plan administration
  • Developing specific short-term and long-term plans and programs that include financial estimates and supporting budget requests
  • Reviews the team’s performance against operating plans and standards
  • Reports progress and performance to leadership as appropriate and provides feedback to team members on results
  • Takes action to change the course of direction, including recommending and/or approving changes in plans
  • Directs and oversees the initial and ongoing evaluation of client needs
  • Processes and procedures related to daily benefits activities and administrative processes
  • Promotes continuous improvement of administrative processes, client set-up, ongoing plan administration, customer support, communications support, benefits enrollment, and related benefits testing 
  • Applies quality checks within work groups to ensure the delivery of high-quality benefits administration services and customer support to clients


Skills on Resume: 

  • Resource Planning (Soft Skills)  
  • Performance Management (Soft Skills)  
  • Policy Implementation (Hard Skills)  
  • Benefits Administration (Hard Skills)  
  • Budget Planning (Hard Skills)  
  • Team Evaluation (Soft Skills)  
  • Client Services (Soft Skills)  
  • Process Improvement (Soft Skills)

5. Financial Operations Manager, Capital One, McLean, VA

Job Summary:

  • Initiates partnerships with other HealthEquity departments to coordinate resources where appropriate
  • Take steps to manage, meet, or exceed client expectations in support of a mutually satisfactory business partnership
  • Work across internal organizations to resolve issues
  • Improve internal processes that affect customer satisfaction
  • Create IT service tickets to request needed system maintenance and enhancements
  • Leads regular staff meetings to maintain a high and visible presence with the team, open lines of communication, and relay short and long-term goals
  • Communicates quality standards, operational processes, policies, procedures, and review mechanisms
  • Works with division leadership, finance, vendor management, and directly with vendors
  • Ensure that operational needs are being met and that company procedures for purchase orders, receiving, invoice approval, expenses, and inventory levels are well managed
  • Regularly reviews the progress and quality level of services provided, ensuring that client and participant needs are addressed, decisions have been acted upon, and problems have been resolved
  • Directs meetings to address escalated issues and resolve problem accounts
  • Provides weekly updates as well as monthly summary reports to department leadership to show operational status and progress on initiatives
  • Maintains awareness and currency within the employee benefits industry and the related regulatory environment to effectively manage consultation and benefits administration activities

Skills on Resume: 

  • Cross-Functional Collaboration (Soft Skills)  
  • Issue Resolution (Soft Skills)  
  • Team Communication (Soft Skills)  
  • Vendor Management (Hard Skills)  
  • Operational Oversight (Hard Skills)  
  • Quality Assurance (Hard Skills)  
  • Industry Awareness (Soft Skills)  
  • Regulatory Compliance (Hard Skills)

6. Financial Operations Manager, Royal Caribbean Group, Miami, FL

Job Summary:

  • Understand the data structure of IQVIA to maintain reporting accuracy and to be able to translate business requests into reports that support management insights and decisions
  • Serve as a key contact point with UKI Finance and Operations leadership, review monthly results, and forecasts/budgets
  • Perform ad-hoc financial analysis, including operational excellence, profitability, and preparation of operating / strategic reviews
  • Maintain a detailed understanding of internal customer requirements and develop processes that will meet or exceed these requirements
  • Ensure compliance with internal financial accounting procedures and policies
  • Ensure all financial and accounting records are thoroughly maintained and complete in preparation for independent audits
  • Prepare and perform comprehensive quality checks on every report as standard 
  • Troubleshoot issues, find solutions, and propose process improvements to minimize the occurrence of issues
  • Ensure achievement of business financial targets by monitoring spending, providing insight, and early warning 
  • Identify and monitor areas of risk and/or opportunity and financial impact on the business
  • Review and analyze new business initiatives and investments to ensure that they conform to local and IQVIA strategic vision and achieve or exceed the minimum return on investment requirements
  • Ensure that the reporting of financial transactions adheres to internal IQVIA corporate policies


Skills on Resume:

  • Data Analysis (Hard Skills)  
  • Financial Reporting (Hard Skills)  
  • Budget Forecasting (Hard Skills)  
  • Process Development (Soft Skills)  
  • Policy Compliance (Hard Skills)  
  • Audit Preparation (Hard Skills)  
  • Issue Troubleshooting (Soft Skills)  
  • Risk Monitoring (Hard Skills)

7. Financial Operations Manager, Lucet, Chicago, IL

Job Summary:

  • Collaborate with business leaders throughout the organization to support key strategic initiatives
  • Negotiate skillfully through tough situations with both internal and external customers, and win concessions without damaging long-term relationships
  • Engage proactively with a “roll up the sleeves” mentality
  • Review and approve the preparation of financial/operational reports and prepare ad hoc financial analyses
  • Collect, analyze, and interpret data, quantifying financial opportunity and risk, and communicating the optimal business decisions/actions
  • Analyze and communicate complex financial scenarios and issues to cross-functional leadership
  • Perform root cause analysis and partner with executive leadership and other functional areas to drive proactive solutions through process and technology solutions
  • Develop financial analysis tools to assist in management decisions
  • Lead and/or participate in business initiatives and special projects
  • Manage the continuous development and improvement of the department
  • Lead the professional development of staff, including establishing and monitoring goals, and providing performance feedback
  • Directly supervise the department, including interviewing, hiring, and training
  • Travel requirements of 10% to 25% to provide on-site support to executive leadership
  • Participates in the hiring and training of departmental managers


Skills on Resume: 

  • Strategic Collaboration (Soft Skills)  
  • Skilled Negotiation (Soft Skills)  
  • Financial Analysis (Hard Skills)  
  • Data Interpretation (Hard Skills)  
  • Root Cause Analysis (Hard Skills)  
  • Process Improvement (Soft Skills)  
  • Team Development (Soft Skills)  
  • Staff Supervision (Soft Skills)

8. IT Financial Operations Manager, Truist Bank, Garden City, NY

Job Summary:

  • Lead the IT budgeting process for the company as a whole and assist each pharmacy location with creating its budget
  • Perform budget reconciliation and analysis quarterly, identify anomalies, and lead corrective action plans
  • Communicate budget achievement/variances with critical stakeholders across the organization, including the executive level
  • Develop and modify dashboards and other reporting related to IT spending, slicing the data by various business metrics
  • Manage the ongoing process to evaluate spending with critical vendors
  • Take action to renegotiate or use other remedies 
  • Manage vendor contract process from end to end, including business term negotiation and interface with the Legal team
  • Lead vendor invoicing process, including cost processing, cost allocation, and disputes
  • Set and enforce vendor accountability and SLAs
  • Lead small/medium projects involving IT, operations, and other cross-functional teams
  • Provide updates to leadership on project status and budget
  • Process Development and Documentation
  • Lead the change management process and communication
  • Assist the technical team in creating and updating process documentation


Skills on Resume: 

  • Budget Management (Hard Skills)  
  • Variance Analysis (Hard Skills)  
  • Stakeholder Communication (Soft Skills)  
  • Dashboard Development (Hard Skills)  
  • Vendor Management (Hard Skills)  
  • Contract Negotiation (Soft Skills)  
  • Project Leadership (Soft Skills)  
  • Change Management (Soft Skills)

9. Financial Operations Manager, Kellanova, Battle Creek, MI

Job Summary:

  • Responsible for General Ledger Accounting and Statutory Reporting, working closely with global process owners
  • Ensure all financial accounting activities of the RTR process are executed effectively and efficiently with appropriate controls and an end-to-end view
  • Manage Month End Close, Accruals, Employee Adjustments, Prepayments, Fixed Assets accounting and reporting, and the overall RTR Controls framework across the enterprise
  • Process compliance with all relevant legislation and company procedures (GL, Treasury, P2P)
  • Responsible for ensuring compliance with all financial regulatory compliance, both locally and required for IFRS
  • Primary contact point for external auditors in the guidance of Financial Accounting and Reporting
  • Close alliance with Tax planning, compliance, analysis, P2P support in the Tax area, reporting, JE preparation/posting, allocations, intercompany reconciliations, deferred revenue, accruals/pre-payments, prepaid expenses, intangibles (including goodwill, low-value assets, etc.), reporting, and account analysis
  • Continual striving to simplify, standardize, and improve processes or sub-processes, subject to the approval of the Finance Controller
  • Preparation of documents for an internal and external audit
  • Cooperation with 3rd party service providers and local advisors
  • Weekly cash flow reporting for actual and forecast


Skills on Resume: 

  • General Ledger (Hard Skills)  
  • Statutory Reporting (Hard Skills)  
  • Month-End Close (Hard Skills)  
  • Regulatory Compliance (Hard Skills)  
  • Audit Coordination (Soft Skills)  
  • Tax Support (Hard Skills)  
  • Process Improvement (Soft Skills)  
  • Cash Flow Reporting (Hard Skills)

10. Financial Operations Manager, CloseKnit, Baltimore, MD

Job Summary:

  • Ensure that accurate and real-time data flows through the organization to align teams in headquarters and operating countries on one set of information as a true and reliable source of information
  • Understand the interdependencies between and the needs of the department’s tech, product, finance, business intelligence, and operations, working with each department to unify and standardize definitions of KPIs
  • Work with all Frontier Car Group countries to maintain, document, and standardize all current data-generating processes and workflows that are followed in each country
  • Verify the accuracy of information of the BI and Finance data infrastructure and work with involved departments and operating country teams to ensure the accuracy of information
  • Take ownership and be responsible for project execution in aligning all departments and countries on data sets and information
  • Accompany data and systems projects end-to-end, including negotiation and contractual phases
  • Ensure that projects are completed according to the agreed-upon plan
  • Remain aware of any potential problems and work to mitigate any risks
  • Organizes and oversees the work and schedules of departmental managers
  • Conducts performance evaluations, which are timely and constructive
  • Handled discipline and termination of employees and followed company policy


Skills on Resume: 

  • Data Accuracy (Hard Skills)  
  • KPI Standardization (Hard Skills)  
  • Workflow Documentation (Hard Skills)  
  • Project Ownership (Soft Skills)  
  • Risk Mitigation (Soft Skills)  
  • Cross-Functional Collaboration (Soft Skills)  
  • Team Oversight (Soft Skills)  
  • Performance Evaluation (Soft Skills)

11. Financial Operations Manager, GEICO, San Francisco, CA

Job Summary:

  • Manage and oversee the company's General Ledger (GL) and Finance organization, including Provisional Billing Rates, Funds Management and Project, Accounts Receivable, Inventory, Property, and Accounts Payable Accounting
  • Mentor and develop employees
  • Coordinate and report company financial statements
  • Interface liaison to DOE and other Hanford contracts support services
  • Account business system technical lead
  • Evaluate and provide technical recommendations to improve internal controls, procedures, policies, internal controls, and business system processes, and implement solutions
  • Support the company's special projects
  • Motivate others to accomplish organizational goals and deliverables
  • Maintain and ensure compliance with Generally Accepted Accounting Principles (GAAP), Sarbanes Oxley, Cost Accounting Standards (CAS), Federal Acquisition Regulations (FAR), and Federal Travel Regulations (FTR)
  • Support the financial forecast, budgeting, and reporting processes for an enterprise (B2B) business
  • Build and maintain complex financial models and reports for the current and prospective client portfolio
  • Design and build the proper deal parameters and rate cards for a sales team
  • Improve internal alignment and the deal review process


Skills on Resume: 

  • General Ledger (Hard Skills)  
  • Team Mentoring (Soft Skills)  
  • Financial Reporting (Hard Skills)  
  • Systems Leadership (Hard Skills)  
  • Internal Controls (Hard Skills)  
  • Project Support (Soft Skills)  
  • Regulatory Compliance (Hard Skills)  
  • Financial Modeling (Hard Skills)

12. Financial Operations Manager, City of Fremont, Fremont, CA

Job Summary:

  • Aid in preparing for meetings
  • Project management from start to finish for tasks delegated by the President
  • Assist in land/real estate/business acquisitions
  • Provide organizational and financial support
  • Assist in banking and fulfilling bank requirements for several companies
  • Draft slides, meeting notes, and documents for presentations
  • Prepare and understand financial statements
  • Monitor day-to-day financial operations to detect, solve, and prevent any risks that may occur
  • Establish and enforce asset management procedures
  • Ensure compliance with accounting policies and regulatory requirements, and avoid conflict with the Organization’s strategy
  • Design and implement a sales compensation program and structure
  • Prepare executive reports and Board materials
  • Partner with department leads to create open budgets and hiring plans
  • Support monthly close and budget processes


Skills on Resume: 

  • Project Management (Soft Skills)  
  • Acquisition Support (Hard Skills)  
  • Financial Support (Hard Skills)  
  • Banking Coordination (Hard Skills)  
  • Presentation Preparation (Soft Skills)  
  • Risk Monitoring (Hard Skills)  
  • Policy Compliance (Hard Skills)  
  • Budget Planning (Hard Skills)

13. Financial Operations Manager, State of North Carolina, Raleigh, NC

Job Summary:

  • Manage corporate credit card programs
  • Cash flow forecasting and foreign currency trading
  • Build and maintain corporate delegation of authority and purchases, and payables policies
  • Assist with compliance of international tax obligations, the review of tax returns, filings, and State registrations
  • Support the annual business planning process
  • Assist with the external financial audit
  • Assist with special projects and provide backup for other finance responsibilities
  • Implement and support improved financial reporting, controls, processes, treasury management, and compliance
  • Supervise a team of three accountants
  • Establish and enforce COD (cash on delivery) management procedures
  • Monitor reconciliation procedures between the Operations team and the Group Finance team
  • Participation in and maintenance of memberships with professional work groups, attending training, seminars, and other business-related conferences, and interfacing with peers
  • Implements and maintains operational controls throughout the department to ensure the security and confidentiality of client/participant information and records
  • Complying with applicable laws and regulations and reporting/acting upon any suspected unethical, fraudulent, or unlawful acts or practices


Skills on Resume: 

  • Credit Card Management (Hard Skills)  
  • Cash Forecasting (Hard Skills)  
  • Policy Development (Hard Skills)  
  • Tax Compliance (Hard Skills)  
  • Audit Support (Hard Skills)  
  • Financial Controls (Hard Skills)  
  • Team Supervision (Soft Skills)  
  • Reconciliation Monitoring (Hard Skills)

14. Financial Operations Manager, Sherwood Valley Band of Pomo Indians, Willits, CA

Job Summary:

  • Oversee accurate, timely financial close with accelerating deadlines
  • Be a leader in designing and executing automation opportunities within each of the various business cycles
  • Oversee the processing and management of the relationships with key strategic partners in reinsurance, state entities
  • Contact for bank relationships, overseeing treasury function, and having a discerning eye on treasury operations
  • A key contributor during the implementation of new processes on the team and a key voice in the room when financial transactions are involved
  • Prepare detailed short, medium, and long-term cash forecasts as well as sources and use schedules regularly
  • Establish and maintain internal relationships with business partners to anticipate scalable solutions that eliminate the friction tax
  • Oversee the activities of accounts receivable 
  • Ensuring the accurate and timely processing of invoices, reviewing customer contracts, and managing revenue recognition 
  • Oversee the activities of accounts payable


Skills on Resume: 

  • Financial Close (Hard Skills)  
  • Process Automation (Hard Skills)  
  • Partner Management (Soft Skills)  
  • Treasury Oversight (Hard Skills)  
  • Cash Forecasting (Hard Skills)  
  • Revenue Recognition (Hard Skills)  
  • Accounts Receivable (Hard Skills)  
  • Accounts Payable (Hard Skills)

15. Financial Operations Manager, Appcues, Boston, MA

Job Summary:

  • Lead the PTP and Treasury functions to ensure proper and timely funding of cash requirements and timely issuance of payments
  • Partner with the Sourcing Team to ensure the attainment of Accounts Payable targets and the timely resolution of payment-related issues
  • Oversee Credit and Control function, providing clear direction and guidance to the team toward achieving Accounts Receivable targets and minimizing credit risks
  • Manage cash effectively by closely monitoring collections and managing disbursements
  • Work closely with Genpact and ensure delivery of the SLA
  • Evaluate current business processes and initiate improvements to drive efficiencies
  • Ensure compliance with global policies and standards
  • Review and revise local policies, as appropriate, to ensure proper controls are in place
  • Develop a high-performing team through coaching and mentoring
  • Carry out any other appropriate duties and responsibilities assigned by the Finance Controller
  • Ensuring the accurate and timely processing of accounts payable, purchase orders, and cash control
  • Review monthly reconciliations of the bank
  • Perform and/or review balance sheet reconciliations


Skills on Resume: 

  • Treasury Management (Hard Skills)  
  • Payment Processing (Hard Skills)  
  • Credit Control (Hard Skills)  
  • Cash Management (Hard Skills)  
  • Process Improvement (Soft Skills)  
  • Policy Compliance (Hard Skills)  
  • Team Development (Soft Skills)  
  • Bank Reconciliation (Hard Skills)

16. Financial Operations Manager, Amex, New York, NY

Job Summary:

  • Act as the primary Finance point of contact for business partners and executives for Vendor payments and PO creation
  • Develop and expand processes required to execute on-time payments to Vendors
  • Defining and executing policies related to Accounts Payable and driving consistency with entities globally
  • Solving critical customer/vendor issues and proactively heading off negative service trends
  • Understanding and correctly utilizing resources provided by internal systems, departments, policies, and procedures
  • Build and monitor performance metrics, with a principal focus on ensuring on-time payments, cost-out initiatives, and estimating future headcount growth by country
  • Work closely with executives and business partners to improve global PO compliance rates
  • Partner with Vendor Management and Procurement teams to improve procure-to-pay and order-to-cash activities
  • Assist in supporting new business initiatives through financial process design to ensure alignment with accounting and legal requirements
  • Oversee weekly collections and ensure that the minimum day sales outstanding and A/R aging targets are achieved
  • Review invoice coding, including monitoring of additions to prepaid expenses and capital assets
  • Oversaw the processing of employee expense reports in Concur


Skills on Resume: 

  • Vendor Management (Hard Skills)  
  • Payment Processing (Hard Skills)  
  • Policy Execution (Hard Skills)  
  • Issue Resolution (Soft Skills)  
  • System Utilization (Hard Skills)  
  • Performance Monitoring (Hard Skills)  
  • PO Compliance (Hard Skills)  
  • Expense Reporting (Hard Skills)