Job Summary:

• Collaborate with the entire Sales Enablement, Strategy and Training team, Executive Sales Leadership to develop prescriptive and pragmatic sales training programs that will support the commercial technology solutions sales organization.
• Serve as subject matter expert who leads and facilitates sales and product technical training that focuses on how IQVIA and the commercial technology solutions portfolio solutions provide strategic business value to Life Science customers.
• Partner with sales leadership and oversee the execution of a training needs analysis to identify skill gaps and desired behavioral changes.
• Assess and build training initiatives to ensure alignment with the commercial technology solutions portfolio business units objectives and learning objectives.
• Take ownership of the coordination of on boarding of new hires working collaboratively with the Field Sales Directors and executives.
• Coach through and monitor progression for 90-day onboarding plan and effectively communicate progress with sales directors.
• Consult with commercial technology solutions portfolio GTM Sales leadership to identify appropriate training needs/gaps that will support the achievement of assigned revenue growth goals.
• Responsible for developing and delivering on all aspects and channels of sales training (Self-Paced, ILT and VILT) programs including agenda creation and revisions, new hire on-boarding, training communications, compilation/creation of master slide decks, coordination of presenters for live and virtual training events, development of workshops, train the trainer events, and reinforcement/knowledge transfer training activities.
• Create engaging content and manage training agenda for quarterly and yearly regional and annual RBU (Regional Business Unit) strategic sales meeting with the leadership team.
• Partner with Operations Team to support initiatives to include piloting, testing, and implementation

Skills on Resume: 

• Sales Training (Hard Skills)
• Content Creation (Hard Skills)
• Onboarding Coordination (Soft Skills)
• Leadership Coaching (Soft Skills)
• Training Needs Analysis (Hard Skills)
• Program Development (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Workshop Facilitation (Soft Skills)

Job Summary:

• Oversee the success of the Field Training programs
• Mentor and provide leadership to Field Trainers
• Train and coach cross-functional managers and others involved with Training efforts on Training best practices and standards
• Collaborate with the Learning and Development Manager on design and implementation of training process including logistics, course design, delivery, evaluation, improvement
• Shape the guidelines, standards, and expectations for the creation of Training materials
• Ensure adherence to the guidelines, standards, and expectations for the creation of Training materials
• Deliver web-based, pre-recorded and in-person training, audience can include new hires and/or experienced employees
• Drive training initiatives and training solutions
• Work cross-functionally with managers to address learning issues and new educational needs, prioritize and execute accordingly
• Improve the productivity of employees through training
• Drive quality improvements through effective training programs
• Monitor training programs to ensure they are effective and up-to-date

Skills on Resume: 

• Field Training (Hard Skills)
• Leadership (Soft Skills)
• Training Best Practices (Hard Skills)
• Course Design (Hard Skills)
• Material Creation (Hard Skills)
• Training Delivery (Hard Skills)
• Cross-functional Collaboration (Soft Skills)
• Program Evaluation (Hard Skills)

Job Summary:

• Conducts, develops and oversees onboarding training for new employees
• Facilitate and oversee training for new employees at the training center and donor center locations
• Develops and revises content, job aids, assessments, SOP’s and other tools within the area of expertise
• Conducts regular center visits to ensure training activities comply with all LFB American Plasma policies
• Evaluate training programs for improvement and initiates revisions following the Change Control process
• Coaches and mentors Training Coordinators and provide feedback on performance
• Creates and revises training exams to align with the training material
• Ensures compliance of training records and materials are maintained, in accordance with regulations and LFB American Plasma Standard Operating Procedures
• Assists Training Leadership in the development and management of system-wide CAPA Plans related to training issues
• Conducts training on Safety, Current Good Manufacturing Practice (cGMP), Standard Operating Procedures, internal document control program and the Electronic Donor Management System (eDMS)
• Maintains and reviews training material for content consistency

Skills on Resume: 

• Onboarding Training (Hard Skills)
• Content Development (Hard Skills)
• Compliance Monitoring (Hard Skills)
• Training Evaluation (Hard Skills)
• Coaching (Soft Skills)
• Performance Feedback (Soft Skills)
• Training Documentation (Hard Skills)
• Safety Training (Hard Skills)

Job Summary:

• Learn and maintain thorough familiarity and compliance with all state and federal regulations, Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP), and internal Company Procedures
• Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future
• Maintains an open line of communication with Management
• Maintains a positive and professional demeanor during all interactions with donors, fellow employees, and vendors
• Ability to accept performance feedback in a professional manner
• Regular attendance and arriving on time to all scheduled shifts and mandatory meetings
• Maintains accurate records and documentation in the Learning Management System (LMS)
• Ensures all center training is up to date to ensure the centers remain audit ready
• Evaluate the effectiveness of the training to identify areas of improvement
• Compiles data and analyzes past and current training requirements to establish training priorities
• Collaborate with the Learning and Development Manager on training tools/software for feature development to support Training, clear and helpful Tool-tips, etc.
• Work with cross-functional partners to develop and refine Standard Operating Procedures and Job Aids.

Skills on Resume: 

• Regulatory Compliance (Hard Skills)
• Policy Adherence (Hard Skills)
• Communication (Soft Skills)
• Professional Demeanor (Soft Skills)
• Performance Feedback (Soft Skills)
• Record Keeping (Hard Skills)
• Training Evaluation (Hard Skills)
• Cross-functional Collaboration (Soft Skills)

Job Summary:

• Works closely with the Chief Marketing Officer and VP Special Markets in areas of new recruitment activity and sales growth.
• Responsible for creating, developing, customizing and leading all forms of product training for distribution and CFG service teams via conference calls, webinars, classroom, and related field training.
• Expectations of training-related activities, including webinar format and conference calls will be ongoing throughout the year with an average of five or more on a weekly basis.
• Manage agent recruitment activities for Special Markets, obtaining incoming lead information and forwarding data to the VP of Special Markets for further vetting.
• Spearheaded case managing efforts and worked with agents/IMOs and CFG staff to resolve business processing issues within multiple product lines.
• Responsible for creating and maintaining all training programs for Special Markets product lines, sales support tools, and processes.
• Creating and maintaining all applicable outlines and workflow processes for all distribution sources.
• Understanding of company business in general and the need for training across all franchise
• Manage training from taking initiative that aligns with HR strategies and business strategies to implementation with related stakeholders such as MRS, Sale managers
• Tracking training effectiveness
• Cooperate with internal and external stakeholders to build best a class training program that suits business need

Skills on Resume: 

• Product Training (Hard Skills)
• Sales Support (Hard Skills)
• Recruitment Management (Hard Skills)
• Training Development (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Process Improvement (Hard Skills)
• Training Effectiveness (Hard Skills)
• Business Strategy Alignment (Soft Skills)

Job Summary:

• Lead a team of trainers and deliver training
• Understand and prioritize the most critical business needs and design global, scalable L&D strategies that support leadership development, career development, inclusion and diversity, and onboarding focused on Operations field staff.
• Drive global digital learning strategy and delivery, including assessing and implementing virtual learning platforms.
• Design, develop and manage engaging, creative, and impactful in-person, blended, and e-learning learning experiences scalable for global, local, and remote learners.
• Develop unique strategies and measurement tools to make learning stick and evaluate success using a combination of quantitative and qualitative measures.
• Collaborate with SMEs in the business to deliver custom learning solutions that address role-specific needs, organizational changes and continuous improvement efforts.
• Partner with the global HR team to create innovative approaches and tools in support of skill growth and long-term career development.
• Identify and implement technology-based solutions that challenge the traditional approach to learning and development.
• Use project and change management approaches to manage multiple stakeholders, ensure timely delivery of L&D resources, measure the success of programs delivered and iterate based on feedback.
• Analyze program feedback, key metrics, and ROI, adjust content/program where needed, and continually look for innovative best practices to improve the learner experience and outcomes.
• Manage the implementation and maintenance of high-priority learning projects from ideation through design, delivery, and measurement, outputs include facilitator guides, participant guides, visual content and job aids.

Skills on Resume: 

• Leadership Development (Hard Skills)
• Learning Strategy (Hard Skills)
• Digital Learning (Hard Skills)
• Instructional Design (Hard Skills)
• Collaboration (Soft Skills)
• Technology Integration (Hard Skills)
• Project Management (Hard Skills)
• Feedback Analysis (Hard Skills)

Job Summary:

• Drive training strategy to create a dynamic and consistent in-store customer experience across all retail stores. 
• Create and implement all training content for both the in-store customer experience and the product, to bring the brand to life through engaging interactions with the customer.
• Consistently research and benchmark trends and technologies that are used in support of engaging customers and associates to support the in-store experience.
• Manage and influence rollout schedule for training tools in partnership with store support and IS teams
• Assess training needs by observing in-store experiences, including customer interaction and all touchpoints.
• Follow up, after the launch of new initiatives to ensure successful adoption by all retail leadership and store associates.
• Ensure continuous evolution of all training tools by proposing innovative ideas.
• Manage content for all field conferences and meetings
• Partner with the Director of Retail Communications and Sales Initiatives to build an associate engagement strategy.
• Support system-wide training implementation
• Conduct post-training follow-up with corporate and franchise partners

Skills on Resume: 

• Training Strategy (Hard Skills)
• Content Creation (Hard Skills)
• Trend Research (Hard Skills)
• Rollout Management (Hard Skills)
• Training Needs Assessment (Hard Skills)
• Post-Training Follow-up (Soft Skills)
• Innovation (Soft Skills)
• Stakeholder Collaboration (Soft Skills)

Job Summary:

• Implement company training procedures, tools and programs to support, motivate and strengthen Certified Field Leader Trainers to impact sales and sponsoring outcomes. 
• Teach established CFLT how to support and train effectively to impact results and positive outcomes.
• Support CFLT training tools and programs in conjunction with EVP of Global Sales and Distributor Development and VP of Global Sales.
• Schedule Quarterly CFLT events, ensure all venues and materials are delivered, monitor and report outcomes and results for each event to ensure we meet ROI’s and KPI’s of the program.
• Ensure CFLT reimbursements and expenses are submitted and paid timely.
• Provide verbal and written French Translations
• Travel for the promotion, execution, and implementation of company goals and programs. 
• Ensure consistency in CFLT events and coach leaders to success.
• Send out post-event surveys to attendees to evaluate feedback and make improvements in the program.
• Setting up and executing extraordinary corporate events, e.g., Seminars, Leaders, etc.
• Meeting/exceeding sales and sponsoring goals, including but not limited to, first-line responsibility.
• Meet all Direct to Jerni Sponsoring Goals by personally conducting SeneGence Product Demos Monthly.

Skills on Resume: 

• Training Implementation (Hard Skills)
• Event Coordination (Hard Skills)
• Program Evaluation (Hard Skills)
• Financial Management (Hard Skills)
• Translation (Hard Skills)
• Coaching (Soft Skills)
• Sales Goal Achievement (Soft Skills)
• Feedback Analysis (Soft Skills)