Job Summary:

• Works effectively under pressure with minimal supervision.
• Deals with interruptions and successfully manages multiple tasks.
• Returns all emails and voice mails within 24 hours.
• Maintains behaviors and actions consistent with the company's values and standards.
• Adheres to all company policies and procedures.
• Participates in training and strives to increase and improve existing skills.
• Plan, schedule and conduct weekly/biweekly/monthly New Hire calls during first year of New Hire employment to ensure reinforcement of all key training topics, key processes such as Contracts and Pricing, 
• Answering questions and directing New Hires to appropriate resources
• Work in partnership with assigned Field Coach to ensure New Hire is comfortable with training content, and pace of delivered training and identify training and resolve gaps
• Work with the Training Manager to identify unmet training needs and help create a curriculum to facilitate the necessary training
• High level of communication with Training Manager, Field Coaches and Regional Sales Directors to ensure New Hire training and development needs are met
• Develop and maintain a repository of competency measures by Field Trainers, including but not limited to quiz questions, role plays, projects and videos
• Develop creative ways to engage meeting participants for reinforced learning

Skills on Resume: 

• Task management (Soft Skills)
• Training facilitation (Hard Skills)
• Curriculum development (Hard Skills)
• Training needs analysis (Hard Skills)
• Competency measurement (Hard Skills)
• Creative engagement strategies (Soft Skills)
• High-level communication (Soft Skills)
• Time management (Soft Skills)

Job Summary:

• Create and maintain relationships with customers and fellow instructors
• Market Hunter Training opportunities to area customers
• Maintain an above average knowledge base of automotive industry trends
• Manage students in a classroom setting as well as in a hands on shop environment
• Manage relationships with partner training centers and other industry professionals
• Communicate with the area Regional Manager on a regular basis to discuss area training needs
• Attend regular virtual and in-person meetings as scheduled by the Field Training Manager or Director of Field Training
• Work closely with the Field Training Manager to identify curriculum gaps, address registration concerns, and schedule classes
• Travel to and from area training centers to conduct regularly scheduled classes
• Build strong collaborative relationships both internally and externally.

Skills on Resume: 

• Relationship management (Soft Skills)
• Industry trends (Hard Skills)
• Classroom management (Hard Skills)
• Communication (Soft Skills)
• Needs assessment (Hard Skills)
• Curriculum development (Hard Skills)
• Meeting participation (Soft Skills)
• Travel proficiency (Soft Skills)

Job Summary:

• Ensure New Hire understanding of all key areas of product information, internal processes including but not limited to Salesforce, Power BI and Definitive Health
• Assist Product Managers, Corporate Accounts, Office of Ethics and Compliance, Contracts and Pricing in implementing training programs for field team
• Inform meeting participants of upcoming training events
• Creates training schedules, tracks and creates reports on outcomes of all training, and maintains training records
• Includes ordering/shipment of Training Workbooks
• Assess New Hire retention of training sessions and material
• Maintain all demo supplies for New Hire training, including ordering new supplies
• Field Travel with new hire and provide feedback to new hire and direct manager, make recommendations on areas of growth opportunities
• Ensure New Hire is fully capable of territory management
• Observe them on a sales call demonstrating instruments, presentation skills
• Keeps up to date on all product information, marketing strategies/initiatives in order to act as key resource for New Hires.
• Provide product demo excellence capabilities on all key products to New Hires

Skills on Resume: 

• Training implementation (Hard Skills)
• Training assessment (Hard Skills)
• Record maintenance (Hard Skills)
• Product knowledge (Hard Skills)
• Training scheduling (Hard Skills)
• Feedback provision (Soft Skills)
• Territory management (Hard Skills)
• Presentation skills (Soft Skills)

Job Summary:

• Inspires and motivates the frontline through empathy and listening. 
• Use the input to develop a bottom-up plan to tackle identified training needs.
• Explore and analyze other FMGC´s tools in order to gather insights to develop a correct training tool.
• Identify frontline digital problems and address with right digital tools at relevant touchpoints.
• Manage the activities of the team to deliver teaching on IT-related topics as part of the IT Learning PMM vision.
• Communicates persuasively step by step, with impact and influences frontlines when launching a new training content. 
• Ensures that training is understandable and audiences absorb the know-how usage of this new tool.
• Use digital tools in order to validate frontlines knowledge
• Learn which tools are being used in order to deploy short, mid & long-term knowledge validation. 
• Arrange with supervisors to validate learnings in the field.
• Develop together with the COD team the KPIs that will measure the efficiency of the deployment. 

Skills on Resume: 

• Empathy (Soft Skills)
• Training development (Hard Skills)
• Digital problem-solving (Hard Skills)
• IT teaching management (Hard Skills)
• Persuasive communication (Soft Skills)
• Training delivery (Hard Skills)
• Knowledge validation (Hard Skills)
• KPI development (Hard Skills)

Job Summary:

• Train customers' installation crews on the proper installation of products and gather market feedback on competitor products and installer insights
• Maintain a thorough understanding of products and appropriate use
• Gather information on installer preferences, application challenges, and competitor solutions
• Utilize the CRM system to keep records of customer interactions, recording details of inquiries, complaints, and comments, as well as actions taken
• Travel to and meet with customers on-site to present products, provide installation and application training, and obtain buy-in from installation crews and supervisors
• Continually develop & revise product & application training webinars. 
• Lead in-house training sessions or webinars
• Regularly interact and communicate with Product Management, Marketing, Sales and Operations teams
• Participate in sales and product meetings reporting on customer insights, progress on goals, and status of prospective customers
• Designs, develops, and delivers compliant learning solutions that increases effectiveness and credibility of participants
• Builds trust and credibility with key stakeholders through regular interaction, evidenced by feedback and proven working

Skills on Resume: 

• Product training (Hard Skills)
• CRM proficiency (Hard Skills)
• Customer interaction (Soft Skills)
• Webinar development (Hard Skills)
• Team communication (Soft Skills)
• Sales reporting (Hard Skills)
• Learning solution design (Hard Skills)
• Stakeholder engagement (Soft Skills)

Job Summary:

• Face-to-face in-store facilitation of Global Sales Associate Retail Training Programme
• Strategic partnership to support in-store training moments delivered by store leadership
• Face to Face delivery of local Programmes based on individual Store opportunities to increase key KPIs and Service
• Facilitate the on-boarding of New Starters, both classroom and in-store
• Lead a culture of in-store coaching, with a priority on sales associates' needs
• Collaborate with store managers as a partnership for briefing, improving and monitoring the Client Journey through daily coaching
• Observe interactions with clients on the floor and through active listening and questioning and coach individual team members to draw out solutions to improve and develop (Service, Client Engagement, Selling skills, Styling, Product Training, Fashion knowledge)
• Maintain an active presence on the floor, observe subsequent implementation and ensure true retention of training contents
• Ensure regular liaison with trainees, giving feedback on progress to the individual, Manager and HR during on boarding and continued development
• Manage and monitor the quality and impact of all in-store training and On-boarding via follow up, partnering with the Store Management team, and Regional Directors
• In partnership with the Store Manager and Retail Leaders identify training needs within the store(s) and curate store-specific training plans/strategies
• Ensure regular liaison with trainees, giving feedback on progress to the individual, Manager and HR during onboarding, induction and on-going training sessions

Skills on Resume: 

• Training delivery (Hard Skills)
• Onboarding facilitation (Hard Skills)
• Coaching (Soft Skills)
• Performance observation (Soft Skills)
• Needs analysis (Hard Skills)
• Impact monitoring (Hard Skills)
• Strategy development (Hard Skills)
• Communication (Soft Skills)

Job Summary:

• Support people capability by developing Restaurant field employees (District Managers, General Managers and employees).
• Conduct all aspects of CKE approved training programs including delivery of materials, facilitation and evaluation of participants.
• Document all training activities and maintain written documentation on trainee progress.
• Initiate discussion and provide feedback (both written and verbal) throughout the training process. 
• Communicate to appropriate departmental representatives within approved timeframe.
• Perform administrative duties regarding the determination of training needs as well as scheduling and tracking the training progress of participants.
• Certify Training Restaurant(s) and/or Restaurant General Managers using approved criteria.
• Actively engage the Certified Training Restaurant staff and above restaurant leaders to ensure all training locations meet or exceed standards.
• Drive sustainable and continuous improvement in restaurant-level performance as measured by the operations scorecard metrics (QA/OA assessment, Customer Satisfaction, Training Compliance, Speed of Service, etc.).
• Develop and maintain successful working relationships with key CKE team members to act as an advocate for the training needs of the restaurants and employees
• Ensure compliance with all federal, state, and local laws including but not limited to employment-related legislation and health and safety regulations.

Skills on Resume: 

• Training delivery (Hard Skills)
• Training documentation (Hard Skills)
• Feedback provision (Soft Skills)
• Training needs assessment (Hard Skills)
• Administrative duties (Hard Skills)
• Certification management (Hard Skills)
• Relationship building (Soft Skills)
• Compliance oversight (Hard Skills)

Job Summary:

• Inform training plans by implementing knowledge of Openreach and PIA accreditations
• Planning and organizing training sessions to ensure the qualifications of Operatives remain relevant to the work they are attaining
• Work alongside the Training Team to design and implement programs that meet the requirements of the company
• Pre-training and Post-training to establish capability and provide constructive feedback to those who need to excel
• Perpetuate training records including accreditation documentation required by external accrediting bodies
• Analyze the audience's business / leading KPI's & identify the training opportunities to feed the overall learning journey.
• Provide continuous feedback to each audience as well as to the supervisor. 
• Go back to COD staff members with on-time comments about the knowledge handled, as well as the deployment methodologies.
• Give comments on the efficiency & effectiveness KPI's of each training event.
• Advise and collaborate with Retail leaders and Store Managers on Training to improve Stores performance
• Collaborate on the Follow-up plan from Retail Leaders and Store Managers

Skills on Resume: 

• Training planning (Hard Skills)
• Program design (Hard Skills)
• Feedback provision (Soft Skills)
• Record keeping (Hard Skills)
• KPI analysis (Hard Skills)
• Continuous feedback (Soft Skills)
• Performance advising (Soft Skills)