• Delivering training courses to dental management and office staff, specifically related to new technologies
• Able to use a variety of training mediums to facilitate training
• Understanding and accommodating a variety of learning styles
• Planning and scheduling training sessions throughout the region
• Accountable for evaluation and follow-up of training effectiveness
• Collaborating with Brident Dental Operations Directors, Clinical Directors, Office
• Managers and Managing Dentists to achieve training objectives
• Coaching and supporting the management team in all areas of cafes including sales, operational standards, exceptional customer experience, profitability and OHS
• Mentoring and training the team on effective people management including identifying and developing future leaders, staffing levels, rostering and performance management
• Communicating clearly, effectively and with diplomacy
• Promoting a culture of 100% employee engagement

• Instruct drivers and attendants on how to use the mobile application during field training sessions
• Facilitate app account setup for drivers and administrative users.
• Drive adoption of operational best practices with school bus company management.
• Maintain training and attendance records.
• Relay feedback to the project team.
• Work closely with the Service, Sales and Marketing department(s) to maintain an accurate contact list and new equipment purchased or leased to set future appointments for field training.
• Monitor customer appointment schedules for timely field training appointments.
• Track appointment execution in the system and make changes based on urgency and need.
• Log and maintain assigned system used to schedule, track and report on training-related activity and customer concerns.
• Generate various reports in support of activities.

• Provide Customer training on purchased and/or leased Toshiba equipment.
• Handle complex questions regard product operability.
• Ensure Customers have full understanding of equipment operation and capabilities to maximize usage and generate interest in additional equipment needs and other print management opportunities.
• Provide potential leads to sales team.
• Assist other Customer Service Field Trainers with complex issues.
• Respond to customer questions and troubleshoot operator problems with equipment/software operability.
• Ensure customer's questions are resolved which results in a positive customer experience.
• Follow-up on all customer commitments in a prompt manner.
• Expected to handle more complex problems for Customer Service Field Trainers.
• Continuously innovating training practices by incorporating new approaches, content and tools which improve ability to make a meaningful impact for customers and patients.
• Communicating with managers to make recommendations regarding developmental opportunities for Team Members.

• Resolve errors, provide feedback and recommendations for procedural changes to ensure continuity within all departments to management
• Conduct training for new hires, contract employees, and Transfer Agency teams
• Conduct performance discussions with contract employees
• Review candidate(s) resumes, conduct phone screen interviews, conduct face-to-face interviews and work with HR – Talent Acquisition on on-boarding process
• Manage aspects of Staffing vendor relationship
• Assist in the testing of the reliability of new systems
• Assist as scheduled or to support the day-to-day operations including, but not limited to, processing customer requests and telephone interactions with customers
• Provide the highest level of customer service to shareholders through application of industry and company knowledge
• Answer complex and routine questions from staff and shareholders regarding mutual funds accounts, fund policies, practices and services
• Analyze training needs to develop new training programs or modify and improve existing programs

• Design, develop and implement instructor led training materials, and facilitate classroom training and technical training (CBT, WBT, online documentation)
• Maintenance and updates to online resources
• Provide training, mentorship and feedback for new employees, temporary staff, and other team members
• Connect with all levels of management on progress of training assignments and identifiable trends in training of staff
• Plan and coordinate skill assessments, and track and analyze training program results to ensure customer satisfaction
• Provide feedback to department management on participant performance
• Assist in acting as a project lead, including ensuring project deliverables are met and communicating project status
• Collaborate with business area associates and management to clarify content and to request feedback
• Act as a subject matter expert assisting other team members and communicate new or changed initiatives within subject matter classification
• Provide subject matter expertise during all phases of training program development

• Ability to provide beneficial recommendations to solve HR-related issues related to regulations, laws and policies
• Knowledge of the cannabis field and accessories
• Demonstrated knowledge of change management
• Ability to develop and implement successful and effective training and development programs and activities
• Effective communication skills with individuals at all levels of the organization
• Computer literacy, including effective working skills in MS Word, Excel, PowerPoint, and e-mail
• Strong problem-identification and problem-resolution skills
• Ability to interpret and implement company policies and procedures
• Extensive people management skills
• Experience dealing with third parties, consultants, and training specialists
• Proven ability to design and implement different forms of training and development

• Experience in home construction, remodeling, and/or installation
• Ability to work in a fast-paced, dynamic environment with multiple priorities
• Ability to teach others through hands-on and documentation-based learning methods
• Excellent verbal and writing skills
• Excellent presence and communication skills in presentation situations
• Strong customer service focus and ability to interact with customers
• Basic computer proficiency with Microsoft Outlook, Word, Excel
• Experience in gutter and gutter protection system installation
• Proficient with common desktop and cloud software (Word, PowerPoint, Excel, Outlook, Zoom)
• Excellent driving record and ability to pass an MVA background check

• Experience in QSR/Hospitality environment
• Ability to transmit effective messages across a broad range of audiences and stakeholders
• Financial literacy and experience in developing plans, budgets and forecasts
• Computer literacy in Microsoft Excel, Word & PowerPoint
• Superior written and oral communication skills
• Experience working with licensed contractors
• Proficiency with MS Visio, CAD, and industry-specific software and tools (e.g., PVsyst, PVSim, Aurora, SunEye, etc.)
• Experience training adult learners desired, and/or experience with instructional design or computer-based courseware development tools.
• Experience with design, engineering, and/or installation of solar + storage 
• Strong time management and organizational skill
• Ability to work independently as well as collaboratively in a fast-paced team environment

• Experience in leading live web training and training facilitation
• Strong verbal and written communication skills
• Proficiency in MS Excel, Word, Outlook, and PowerPoint applications.
• Proficiency with video editing software
• Ability to build partnerships with various teams both internally and externally
• Ability to liaise with leaders and draw out a thorough execution plan.
• Ability to deliver training via CLT, Virtual & OJTfor system, process & product trainings.
• Ability to work with peers within and across teams on complex projects.
• Fluency in English and Hindi(an additional regional language will be preferred).
• Ability to mentor, lead, analyze problems and strategize for better solutions.

Qualifications: BS in Human Resources with 2 years of experience

• Experience in training leadership role developing and delivering training in-person, webinars, and e-learning
• Experience administering online Learning Management Systems
• Experience developing curricula and related assessment and evaluation plans
• Ability to track record of successful training delivery of complex subjects to diverse audiences using multiple delivery methods, including virtual delivery (i.e. mentoring, coaching, on-the-job or in-classroom training, e-learning, workshops, simulations etc.)
• Ability to communicate effectively and work with individuals at all levels of the organization
• Ability to work with a high degree of independence to plan, organize and implement multiple projects within time and budget constraints
• Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and instructional software (e.g., Adobe Captivate).
• Experience with technologies and best practices for instructional manuals and teaching platforms.
• Ability to manage priorities, schedules, and personal time efficiently.
• Excellent verbal and written communication skills with the ability to present to small and large groups.

Qualifications: BA in Communication with 4 years of experience