Job Summary: 

• Manages Cleaning, Reception and Maintenance Services contracts in all offices in Spain.
• Supervise Reception responsibilities including courier services, control of stock consumables, office supply stationery, etc.
• Invoicing control of managed services. 
• Create purchase requisitions in SAP.
• Overseeing the collection of quarterly information from European and Brasil offices for the Sustainability Report.
• Follow up on waste recycling.
• Manages access control in the Madrid offices (HQ) providing physical security for all employees.
• Review and update of the E-Gestiona system for external suppliers required by the H&S department.
• Follow-up of the annual planning of corrective and preventive reviews to ensure the proper functioning of the offices.
• Responsible for a structured cleanroom operation, with a keen eye on continuing a smooth production.
• Coordinates the day-to-day implementation of the company safety, industrial hygiene and environmental policies and procedures (HSE).
• Work closely with business leaders to identify cleanroom-related strategic questions, scope analysis, assign resources, empower the cleanroom facilities, manage execution, and report findings.
• Proactively support all cleanroom-using teams and colleagues about operational aspects of cleanroom facilities and process equipment.
• Develops and conducts periodic safety audits/assessments to evaluate compliance with regulations of facility safety, environmental policies, and procedures.

Skills on Resume: 

• Contract Management (Hard Skills)
• Reception Supervision (Soft Skills)
• Invoicing Control (Hard Skills)
• Procurement (Hard Skills)
• Sustainability Reporting (Hard Skills)
• Security Management (Hard Skills)
• HSE Compliance (Hard Skills)
• Cleanroom Operations (Hard Skills)

Job Summary: 

• Management of building maintenance and utilities of 150,000 sq ft facility
• Supervising the Facilities Team and being responsible for the overall safety, compliance, training, productivity goals and development of employees
• Managing service and repairs for various pieces of machinery in the shop
• Scheduling and managing on-site contracted services, including procurement of services, and project management.
• Project planning for facility growth and operations needs
• Annual asset management and facility fixed asset management
• Material purchasing, service purchasing, payment requests and repeat pay for facilities work and support other purchasing needs for the site
• Maximo administration, development of PMs and job plans
• Facilitate site rearrangement efforts and management of change to support site lean efforts
• Provide customers with regular communications including progress updates and issue resolution
• Be responsible for setting clear expectations for the team and driving accountability

Skills on Resume: 

• Maintenance Management (Hard Skills)
• Team Supervision (Soft Skills)
• Machinery Maintenance (Hard Skills)
• Service Management (Hard Skills)
• Project Planning (Hard Skills)
• Asset Management (Hard Skills)
• Procurement (Hard Skills)
• Communication (Soft Skills)

Job Summary: 

• Monitor and provide timely assistance to the users by responding to facilities helpdesk user inquiries (end-user support). 
• Coordinate service providers in response to daily facilities issues that affect but are not limited the areas such as Air conditioning/heat, Physical premises repairs & maintenance, Electrical, Plumbing, Furniture needs & repairs, and Security and Access Control. Janitorial, Locksmith, Packages, Office services, Pantry service, IWMS
• In a fast-paced environment, handle all inquiries in a professional and timely manner.
• Follow standard Helpdesk operating procedures, and accurately log and resolve all tickets using ticket tracking software.
• Monitor and respond quickly to incoming alerts and alarms related to critical systems and security.
• Communicate and resolve within established SLAs. 
• Respond to requests for support via phone and electronically. 
• Identify and escalate situations requiring urgent attention and redirect problems to appropriate resources
• Work as a team player, working with global personnel both internally and externally to expediently resolve client issues.
• Handled a large volume of phone calls, chat, and emails
• As directed, coordinate with key vendors associated with the above-mentioned day-to-day services.
• Interact with selected IWMS (Integrated Workplace Management System) as directed.

Skills on Resume: 

• User Support (Soft Skills)
• Facilities Coordination (Hard Skills)
• Issue Resolution (Soft Skills)
• Helpdesk Management (Hard Skills)
• Critical Systems Monitoring (Hard Skills)
• Communication (Soft Skills)
• Vendor Coordination (Hard Skills)
• Team Collaboration (Soft Skills)

Job Summary: 

• Conduct routine facility inspections, collect information on facility equipment and systems, and document information in a consolidated database
• Develop alternative methods to establish a predictive maintenance program
• Create and track work requests in an automated database, collect and quantify detailed facility assessment information at each location, identify immediate replacement and repair actions, and prepare budget estimates to capitalize aging equipment
• Review and evaluate customer requests for validity, engineering soundness, cost, best method of accomplishment, and timely completion
• Collect and support customer inquiries in an expeditious manner, enforce and update building standards as outlined at each respective facility, identify facility and control system deficiencies, and recommend upgrades to enhance equipment reliability, overall safety, and security for the workforce
• Conduct routine surveys of lighting, power, air conditioning, heating, plumbing, architectural finishes, safety compliance, and building maintenance actions and initiate requests to correct deficiencies and substandard issues
• Recommend actions from personal observation, knowledge of building systems and consultation with customers and subject matter experts
• Determine responsibilities and corrective actions required and recommend whether DIA, contractor or manufacturer or other Government Agencies should absorb costs
• Conduct periodic inspections, coordinate engineering planning and project management, and provide Quality Assurance inspections on alterations projects, contractor support, equipment upgrades and materials to report potential contract compliance issues to Government POC
• Coordinate furniture acquisitions and delivery actions
• Review design specifications and details and track space utilization rates prepare weekly activity reports to highlight significant accomplishments, and identify, schedule and coordinate utility outages
• Monitor and provide routine updates on facility status and improvement actions, review and validate utility consumption and building management control software, and initiate requirements for overtime utilities
• Submit formal requirements as necessary to the host installation service provider to correct discrepancies and request services 

Skills on Resume: 

• Facility Inspection (Hard Skills)
• Predictive Maintenance (Hard Skills)
• Work Management (Hard Skills)
• Budget Planning (Hard Skills)
• Customer Service (Soft Skills)
• Safety Compliance (Hard Skills)
• Problem-Solving (Soft Skills)
• Project Coordination (Hard Skills)