Job Summary: 

• Creating and disseminating information and tools to support school-based operations teams in facilities management
• Serving as a liaison between school-based operations teams, building management personnel, and third-party vendors to support ongoing public school building maintenance
• Providing real-time customer service to school-based teams in order to maintain operational efficiency across the network
• Coordinating planned and preventative maintenance programs in all school buildings on a rotating basis
• Providing recommendations for improvements in systems and processes
• Assisting the network Facilities Team with tactical planning for the facilities team's goals and objectives
• Creating project plans and timelines to support team priorities and goals
• Streamlining information and data systems to standardize reporting structures across a network of schools and
• Identifying trends in school facilities data and providing thoughtful, actionable solutions.
• Resident meetings are to be held at a minimum of bi-weekly, and employee meetings are monthly. 
• Responsible for obtaining signatures on all meeting notes.
• Responsible for health and sanitation at the facility. 
• Follows up and reviews bi-weekly safety and sanitation checklists.

Skills on Resume: 

• Facilities Management (Hard skills)
• Stakeholder Communication (Soft skills)
• Customer Service (Soft skills)
• Maintenance Coordination (Hard skills)
• Process Improvement (Hard skills)
• Strategic Planning (Hard skills)
• Project Management (Hard skills)
• Data Analysis (Hard skills)

Job Summary: 

• Provides individual supervision with House Managers on a weekly basis. 
• Supervisions with residential counselors can be delegated to House Managers and must be completed at a minimum of once a month.
• Ensures that the licensed residential facility is in compliance with State, Federal, and Local codes, ordinances, rules, and regulations. 
• Manages state licensing requirements and inspections.
• Responsible for the financial oversight and management of the facility, responsible for supervising the House Manager in meeting budget expectations in terms of cost containment.
• Ensures fire extinguishers, smoke detectors and alarms, and sprinkler systems will be maintained in accordance with the Fire Code. 
• Maintains documentation of all testing on site.
• Ensures that all staff that have contact with residents have criminal records clearance, TB test results, and Hepatitis B status within 14 days of employment
• Ensures that residential shifts in oversight are covered by staff. 
• Responsible for each component of the intake process from processing referrals, and gathering information and documents to the decision-making process. 
• Responsible for screening guidelines as outlined in the OARs.
• Responsible for creating a comprehensive Residential Treatment Plan within 14 days of a new entry in compliance with applicable OARs. 
• Responsible for employee retention/recruitment.
• Provides and maintains documentation of employee training of at least 8 hours annually.
• Utilizes training opportunities and meetings to enhance and support the performance of staff.
• Responsible for food purchasing. 
• Ensures adequate supplies of staple foods for a minimum of one week and perishable foods for a minimum of two days will be maintained on the premises.
• Leads scheduled resident and employee meetings. 

Skills on Resume: 

• Supervision (Soft skills)
• Compliance (Hard skills)
• Budgeting (Hard skills)
• Safety Management (Hard skills)
• Record-Keeping (Hard skills)
• Recruitment (Soft skills)
• Training (Hard skills)
• Decision-Making (Soft skills)

Job Summary: 

• Main point of day-to-day liaison with building management where appropriate
• Co-ordinate maintenance and building services providers
• Liaise with colleagues on bookings for facilities, services, and hospitality e.g. meeting rooms, catering etc
• Manage office post/courier services and office supplies
• Co-ordinate health & safety requirements, in conjunction with the Health & Safety service provider
• Administer security measures in accordance with company procedures
• Assist in the provision of broader departmental services and ad hoc duties
• Ensure on-site compliance with Legislation, Health and Safety regulations.
• Ensure agreed Client specification is achieved.
• Log building and equipment faults and provide information on the progress of rectification.
• Enter and maintain data on systems
• Oversee stock control and place orders for cleaning materials and consumables.
• Ensure payroll information is submitted and maintain staff records and onsite documentation to comply with Legislation and Company policy.
• Display applicable safety notices and ensure first aid and accident reporting are carried out correctly.
• Ensure a professional image is presented.

Skills on Resume: 

• Communication (Soft skills)
• Coordination (Soft skills)
• Facilities Management (Hard skills)
• Supply Management (Hard skills)
• Safety Compliance (Hard skills)
• Security Administration (Hard skills)
• Data Management (Hard skills)
• Regulatory Compliance (Hard skills)

Job Summary: 

• Acts as a customer service representative for the Property Services department, responding to inquiries from tenants, residents, staff and vendors
• Maintains a high level of resident, staff and public satisfaction and public relations by communicating with internal and external clients in a timely and professional manner
• Prepares and sends notices to sites for posting when work is scheduled, such as fire safety and unit inspections
• Receives all tenant calls and emails and ensures prompt follow-up and communication along with keeping track of the work orders from the time received to the time are completed and closed
• Provides administrative support to the Director and Facilities Manager
• Processes all invoices for the property services department, including inputting them into GP Dynamics
• Participates in quarterly budget reviews, assists with variance analysis and resolves discrepancies
• Prepares journal entries for approval of the Facilities Manager
• Respond to concerns from tenants informally and formally and document complaints and actions taken
• Coordinates office equipment maintenance, repairs, inventory and purchasing for Property Services with approval from the Manager.
• Routine data entry of comments written on Work Orders into the Computerised Maintenance Management System 
• Print Work Orders from the CMMS for distribution.
• Archive maintenance records as per existing procedures, ensuring they are easily retrieved and always audit-ready.
• Support filing and retention of service reports from Contractors.
• Index, scan, and organize library of Operating manuals and associated documents to facilitate paper and electronic retrieval.
• Undertake the duties outlined above and other similar duties as directed by the Maintenance Planner & Scheduler and from time to time other tasks as may be required to support the Company.

Skills on Resume: 

• Customer Service (Soft skills)
• Communication (Soft skills)
• Administrative Support (Hard skills)
• Financial Processing (Hard skills)
• Budget Management (Hard skills)
• Record Keeping (Hard skills)
• Data Entry (Hard skills)
• Documentation Management (Hard skills)

Job Summary: 

• Review invoices from vendors to ensure accurate and coded to the correct accounts prior to being sent to Finance for payment. 
• Assist Maintenance Technician in processing ‘work order’ requests for maintenance activities and provide support to internal stakeholders by responding to requests for assistance or resolving challenges affecting the daily operation of the organization’s facilities services.
• Maintain selected equipment contracts and service agreements by obtaining quotes, liaising with and scheduling established vendors, providing feedback to the Manager on vendor performance and making related recommendations to improve vendor service delivery. 
• Ensure service level agreements with vendors are being met.
• Monitor the status of physical security, alarm and camera set-up, and access to regional First West locations. 
• Facilitate the procurement and installation of new security equipment and ensure security equipment is maintained. 
• Oversee the issuing and deactivating of security and parking passes and keys and ensure semi-annual audits are completed on passes & keys. 
• Operate and maintain the heating, ventilation and air conditioning control system for the Regional Office
• Participate in the provision of selected emergency business disruption services to the organization to protect staff and members during events such as gas leaks, earthquakes, fire, power loss or any other significant event affecting facility operation.
• Assist the Facilities Services Management with the development of annual capital and operational budgets, and monitor expenses relating to assigned general ledgers on an ongoing basis to ensure expenditures do not exceed budgeted resources. 
• Participate in a variety of special projects related to the provision of facilities services to the organization, and participate in or lead the coordination of special events. 
• Participate in projects specific to property administration, renovations and other areas as assigned, coordinating outside services 
• Support Facilities Services Management by setting up meetings, assisting with correspondence and resolving issues relating to the day-to-day operations of Facilities Services. 

Skills on Resume: 

• Invoice Review (Hard skills)
• Maintenance Coordination (Hard skills)
• Vendor Management (Hard skills)
• Security Monitoring (Hard skills)
• Procurement (Hard skills)
• Budget Management (Hard skills)
• Emergency Response (Hard skills)
• Project Coordination (Soft skills)

Job Summary: 

• Processing and coding supplier invoices
• Processing and managing parking fines
• Driver and driver’s licence checks
• Grey fleet (own vehicle) driver and insurance checks
• Parking space and parking schedule management
• Parking permit management (business and private)
• Liaising with leasing companies, requesting and organizing documents
• Cross-checks of fleet management system against other databases
• Management of office keys, car keys and security fobs schedule
• Organizing and moving fleet vehicles
• Arranging the fuelling and cleaning of vehicles for new starters/vehicle changeovers
• Stock and storage management (both on and off-site)

Skills on Resume: 

• Invoice Processing (Hard skills)
• Data Management (Hard skills)
• Compliance Verification (Hard skills)
• Parking Management (Hard skills)
• Vendor Coordination (Soft skills)
• Fleet Management (Hard skills)
• Logistics Coordination (Hard skills)
• Inventory Control (Hard skills)

Job Summary: 

• Be the first point of contact to meet & greet Arch Insurance Group visitors to the Manchester site both physically and by phone.
• Responsible for organizing incoming posts to the relevant functions within the office & co-ordinate couriers and taxis
• Ensure a robust process is in place for notification of any visitors and key contacts
• Support any requests for BCP assistance & co-ordination of any plans
• Management of meeting room bookings and overseeing iOffice
• Liaise with the different functions to ensure stationery and any other stock levels are maintained
• Create and maintain the Reception & Office Manual
• Provision of administrative support to the business 
• Act as a first point of contact for reporting and resolution of facilities issues, escalating where necessary to the Senior Facilities Manager
• Support the Swindon Facility Manager in the implementation of plans for the use of the space and assets
• Ensure all front-of-house services are set up and ready for the start of each working day and replenished according to requirements
• Oversee contractors to ensure effective delivery of contracts and compliance, reporting issues in a timely manner
• Raise purchase orders and process invoices for products, services, and supplies
• Keep all facilities records up-to-date in a timely and accurate manner
• Collate data to support the facilities management operations

Skills on Resume: 

• Customer Service (Soft skills)
• Mail Coordination (Hard skills)
• Process Management (Hard skills)
• Event Coordination (Soft skills)
• Meeting Management (Hard skills)
• Inventory Management (Hard skills)
• Administrative Support (Hard skills)
• Contractor Oversight (Hard skills)

Job Summary: 

• Assist the General Affairs Team and building manager with ad-hoc facilities management
• Liaison with the Building Manager and on-site engineer on building maintenance issues
• Ad-hoc electrical and furniture repairs 
• Assistance to DM on building projects 
• Building and area office administration
• Answering and redirection of incoming calls
• Business travel and accommodation administration
• Fire alarm system & fire extinguisher maintenance
• Assists in the coordination of moves and relocation.
• Coordinates facility rental or equipment purchase.
• Assists in ordering the new quality control request for each center submitted as special projects in ServiceNow.
• Assists in the creation of SOPs, JobAids, and budget spreadsheets.
• Provides backup support to the Facilities Analyst, Front Desk, Construction Analyst and/or Security 
• Participate in applying for required environmental permits and licenses.

Skills on Resume: 

• Facilities Management (Hard skills)
• Maintenance Coordination (Hard skills)
• Repair Skills (Hard skills)
• Project Assistance (Soft skills)
• Administrative Skills (Hard skills)
• Communication (Soft skills)
• Travel Coordination (Hard skills)
• Safety Compliance (Hard skills)

Job Summary: 

• Assists in the testing of the engineering/electrical systems affected using supplied test procedures and diagnostic tools.
• Assist in the installation or decommissioning of machinery/equipment, following plans and instructions and in accordance with agreed standards.
• Assist in the testing of installation components affected, resolving malfunctions found and recording the results.
• Management of the organization and recording of the company’s archiving both in-house and at the Company’s store located away from the office.
• Responsible for the control and supervision of all off-site archive locations, including any H &S relevant requirements or facilities issues.
• Assists in the re-supply, and control of the logistical chain, to ensure that all offices are adequately and efficiently supplied with stationery materials within budgetary controls
• Control the flow and delivery of all printed company material to regional offices on a “just-in-time” basis.
• Supply advice and technical knowledge to the management on the production and maintenance of the Health & Safety Policy Document
• Assist in the execution of all safety drills, including that fire drills are conducted and registered with the appropriate authorities.
• Conduct checks, as required to ensure compliance with Health & Safety laws and best practices
• Advise Facilities management of any change in legislation that may affect the company.
• Assist in the day-to-day operation of all systems used for the operation of the building environmental systems.
• Uses management systems software and appropriate analysis equipment to collect routine statistics, model performance, and create reports, including proposals for improvement.
• Assist in the investigation and diagnosis of operational problems, working with users, other staff and suppliers as appropriate. 
• Resolves such problems, co-operating with the capacity management function, to maintain overall operational performance.

Skills on Resume: 

• System Testing (Hard skills)
• Equipment Installation (Hard skills)
• Record Keeping (Hard skills)
• Archive Management (Hard skills)
• Logistical Coordination (Hard skills)
• Safety Compliance (Hard skills)
• Regulatory Advisory (Soft skills)
• Data Analysis (Hard skills)