• Works closely with medical group administrative, executive, and physician leadership teams to perform daily job functions. 
• Defines issues, analyzes problems, and implements solutions under existing general policies by researching facts and developing solutions.
• Supports all aspects of planning and coordination of assigned programs, activities, projects, large events, and meetings. 
• Works within established budgets and tracks expenditures/transactions
• Program work includes but is not limited to providing meeting support, data collection, tracking, coding, auditing, and processing program-associated provider time logs for pay.
• Work closely with Physician Services, Contracting, Recruiting teams, and physician leaders
• Coordinate and maintain onboarding, off-boarding, and retention processes, ensuring all activities related to new and departing providers are assigned and actively managed to completion by established deadlines. 
• Serves as a single point of contact for new clinician inquiries regarding onboarding, off-boarding, medical group policies, procedures, benefits, and other general questions promptly. 
• Assists with actions/initiatives designed to build rapport and support long-term satisfaction, integration, and retention.
• Create and maintain reports and data for medical group programs, projects, and initiatives. 
• Focus on the automation of processes, precise and accurate data gathering, and dissemination of information.
• Organize, coordinate, plan, and facilitate events such as conferences, webinars, and shows.

Skills: Program Coordination, Data Analysis, Budgeting, Meeting Support, Onboarding, Collaboration, Reporting, Event Planning

• Manage multiple calendars requiring interaction with both internal and external executives and assistants to coordinate a variety of complex executive meetings.
• Learn and manage shifting priorities, proactively anticipate conflicts and scheduling issues, and closely monitor fluid schedules.
• Coordinate and arrange meetings/conference calls, including organizing and disseminating the agenda, preparing meeting materials, developing presentations, and managing any follow-up action
• Oversee and manage CAO travel requests, itineraries, reimbursements, purchase orders, and operational expenses to ensure effective and efficient operations for the CAO and CAO office.
• Assist the CAO and members of the senior academic leadership team with clerical and administrative work
• At the request of the CAO, assist consultants and special guests with calendars, travel, and projects
• Anticipate the SVP’s course of action when unavailable and facilitate problem resolution.
• Attend academic affairs leadership team meetings and others to track and prioritize issues and keep and disseminate minutes.
• Coordinate CAO-team communication deliverables and work with appropriate team members to implement 
• Regularly collecting and disseminating AA leadership priorities and progress against goals and projects.
• Organize and follow through on work projects, tracking and adhering to deadlines and agreed-upon communication processes and protocols.
• Perform daily general office functions such as answering phones, taking messages, responding to emails, writing letters, attending meetings, taking notes, and sending out assigned tasks to appropriate staff.
• Assist the CAO/CAO team with the scheduling of office and/or AA organization-wide events, meetings, and retreats

Skills: Calendar Management, Prioritization, Meeting Coordination, Travel Management, Administrative Support, Problem Resolution, Communication Coordination, Office Organization

• Under the guidance and supervision of the Senior Manager, provides administrative and programmatic support to the Executive Director, the FP2030 Governing Board, and the transition to FP2030.
• Manage scheduling and calendar, meeting set up and logistics, and ensure appropriate follow-up after events.
• Coordinate travel arrangements (including preparing travel authorizations, travel advance requests, travel reimbursements, booking transportation and lodging, tracking visas and immunizations, and travel schedules, briefing papers, and relevant binders).
• Draft talking points, slides, and other relevant materials for external events and internal meetings.
• Manage email and postage correspondence and organize daily priority lists for the Executive Director based on urgency.
• Prioritize the Executive Director’s response and time according to understanding of workflow
• Maintain filing system for all documents, including talking points, business contacts, events, and materials.
• Under the supervision of the Senior Manager, Strategy and Coordination, draft the Executive Director's daily priority list.
• Prepare monthly corporate credit card and expense reports.
• Special Projects - such as researching potential clients, new technology, prospect lists, data entry, etc.
• Manage multiple projects and priorities simultaneously in a fast-paced environment with the ability to deliver by deadline

Skills: Scheduling, Travel Coordination, Document Preparation, Email and Correspondence Management, Prioritization, Filing Systems, Expense Reporting, Project Management

• Coordinate and manage Board meeting logistics and provide programmatic support by drafting relevant materials, pre-reads, slide decks, email correspondence, and other logistics information or materials.
• Under the guidance of the Executive Director and Senior Manager, Strategy and Coordination, alongside other senior leadership and Business Development staff, manage DEG meeting logistics and provide programmatic support by drafting relevant materials, pre-reads, slide decks, email correspondence, and other logistics information or materials.
• Support the execution of the Governing Board and DEG key touchpoints with Board Members and external donors in the lead-up to meetings.
• Manage logistical coordination, note-taking, and supporting next steps and follow-up for DEG and Governing Board meetings.
• Draft materials are to be shared with the Governing Board and DEG members before and during meetings, as well as other key touchpoints through the transition process.
• Under the guidance of the Senior Manager, Strategy and Coordination, liaise with the Board Chair to ensure successful Board meeting execution and engagement throughout 2022.
• Under the supervision of the Senior Manager, Strategy and Coordination, assist with the coordination of relevant external partners' meetings to support objectives of the Executive Directorate and senior leadership.
• Under the supervision of the Senior Manager, Strategy and Coordination, conduct research, draft, and produce materials, including quarterly reporting to funders about the Board or the DEG
• Work closely with the Communications team to ensure relevant Governing Board and DEG information is posted on the FP2030 website.
• Pitching, tracking, and following up for Podcast guest spots, guest articles, speaking engagements, etc.

Skills: Board Meeting Coordination, Programmatic Support, Material Drafting, Logistical Coordination, Note-Taking, Stakeholder Liaison, Research and Reporting, Content Management

• Assist executives with managing calendars
• Create and submit expense reports in Concur for executives
• Manage the annual Director’s & Officer’s questionnaire update process
• Take responsibility for managing the Zoom account
• Keep the “All Trevi” email distribution list up to date
• Maintain office supplies, equipment, and furniture
• Plan, schedule, and set up meetings, including dinners, hotel, and travel.
• Assist in setting up new hires, run background checks when hiring employees, secure laptops, office space, phone numbers, business cards, badges, parking passes, and additional software, including liaising with IT provider
• Maintain the files of the company, including access to a shared drive for all employees - direct IT provider to make changes to a shared drive and review such changes to ensure made correctly and document storage - maintain a list, send boxes to offsite storage provider and retrieve
• Perform weekly accounts payable responsibilities, including entering invoices in QuickBooks, applying for payments in QuickBooks, printing checks, applying GL Account codes to invoices, and maintaining files including electronic copies of AP tax forms

Skills: Calendar Management, Expense Reporting, Process Management, Zoom Account Management, Email List Management, Office Supply Maintenance, Meeting Coordination, Accounts Payable

• Practice a high level of integrity and honesty in maintaining confidentiality on behalf of clients and candidates.
• Keen attention to detail and an insistence on accuracy.
• Takes initiative and ensures tasks are completed accurately and within the defined timeframe.
• Communicates effectively and keeps all parties informed on time.
• Demonstrates respectfulness toward others and cultural sensitivity within the team and with all outside parties.
• Fosters and promotes a positive image and professional appearance.
• Ability to work with a sense of urgency, prioritizing and managing a variety of tasks and meeting deadlines in a fast-paced environment.
• Team player with previous experience supporting multiple people in an administrative capacity.
• Ability to interface with all sorts of people and handle difficult and/or stressful situations when necessary.
• Able to work independently and as part of a team.
• Demonstrates superior customer service and problem-solving skills while displaying tact and courtesy.

Qualifications: BA in Event Management with 2 years of Experience

• Related experience or equivalent combination of education and related experience
• Ability to work with various executive levels and across functional teams.
• Excellent verbal and written communication skills. 
• Proficient in personal computer use and Microsoft Office Suite. 
• Proficient typing skills
• Knowledge of organizational policies and procedures that relate to operations within assigned organizational units
• The ability to prepare and edit complex documents
• Strong and demonstrated attention to detail, accuracy, customer service, and organizational skills
• Resourceful and able to quickly learn technology. 
• Demonstrate good judgment and the ability to work on a team.
• Strong research and data analysis capabilities

Qualifications: BA in Marketing with 1 year of Experience

• Administrative experience, preferably in a corporate setting or a large/complex organization
• Skilled in MS Office (Excel) or Google Suite
• Demonstrated ability to manage complex tasks and prioritize competing demands to meet deadlines
• Demonstrated clear and concise written and verbal communication skills
• Demonstrated judgment and discretion in all internal and external interactions
• Managed confidential information with critical care
• Data-driven – organize, explore, and synthesize unstructured data into actionable insights to better inform operational decision-making.
• Enjoys working cross-functionally with various teams to gather key inputs and can work well with diverse opinions.
• Strong organizational skills and consistently demonstrate a methodical approach to all the work.
• Thrive in fast-paced and dynamic environments and are comfortable working autonomously.
• A critical thinker – uses logic to identify opportunities, evaluate alternatives, and synthesize and present critical information to solve complex problems.

Qualifications: BA in Communication Studies with 3 years of Experience

• Experience in preparing and editing correspondence, reports, and presentations
• Knowledge of basic accounting, invoicing, and budget management
• A high degree of professionalism and discretion when dealing with confidential matters
• Comfortable interacting with senior executives, clients, and stakeholders
• Strong interpersonal skills with the ability to build relationships and work collaboratively
• Excellent verbal and written communication skills
• Ability to handle multiple tasks and projects simultaneously
• Strong problem-solving abilities, with an ability to prioritize and delegate effectively
• Strong organizational skills with attention to detail
• Ability to manage complex calendars and schedules
• Proficient in office software (e.g., Microsoft Office Suite, Google Workspace, etc.)

Qualifications: BA in Business Administration with 2 years of Experience

• Experience supporting executives in a large/matrixed corporate environment or relevant customer service experience.
• Experience that demonstrates excellent customer service skills, strong communication and organizational skills, and the ability to work in a team environment.
• Superior technical skills, including the ability to learn and master a variety of internal custom business applications.
• Advanced Word, Excel, PowerPoint, Outlook, and Internet skills.
• Excellent verbal and written communication skills with knowledge of proper grammar, punctuation, and spelling.
• Exceptional interpersonal skills with the ability to engage and interact with internal and external clients at all levels.
• Excellent time management skills with the ability to prioritize and effectively multi-task in a high-stress environment.
• Superior organizational skills and proactive in anticipating business needs, able to identify and contribute to developing efficient process and workflow methods.
• Self-motivated, able to work independently as well as collaborate as part of a co-located team to achieve business goals.
• Flexible and adaptable, able to embrace ongoing change in tasks and environment
• Detail-oriented and quality-conscious.
• Assertive, confident, and willing to take appropriate and proactive action to accomplish tasks.

Qualifications: BA in Office Management with 4 years of Experience