Job Summary: 

• Maintain and monitor the events team calendar, providing frequent reporting to the Global Events Lead and Marketing Director
• Gather intel from Event Managers and Executives to produce a monthly performance report and monthly event round-up email
• Process and gain approval for in-person and virtual events, ensuring all events comply with inducement regulations
• Maintain and update records of attendees in CRM and the virtual event platform
• Procurement point of contact, contract, and invoice management
• Accompany Event Managers to events, assisting with event set-up, event filming, and providing support during the event
• Circulate guidance on process changes and be the point of contact for training
• Process creative designs through workflow tools, gaining correct approvals and chasing
• Place merchandise orders for events, ensure all branded items for events arrive on time, and invoices are paid promptly
• Manage all event storage and ensure the events team area is kept tidy and organized
• Maintain the team intranet page, plan and deliver events
• Build a warm and friendly rapport with clients, guiding them throughout their journey
• Liaise with suppliers, conduct logistics meetings, and prepare event schedules

Skills on Resume: 

• Calendar Management (Hard Skills)  
• CRM Maintenance (Hard Skills)  
• Contract Management (Hard Skills)  
• Event Support (Soft Skills)  
• Process Coordination (Hard Skills)  
• Merchandise Ordering (Hard Skills)  
• Client Relations (Soft Skills)  
• Supplier Liaison (Soft Skills)

Job Summary: 

• Educate community members on the charity partners' core mission
• Attend in-person and virtual meetings to discuss and plan upcoming events
• Organize and assist with all fundraising activities
• Work collaboratively and efficiently with fellow team members to increase awareness
• Maintain all donation records throughout each event
• Assist with training new associates on policies and procedures
• Support the operational delivery of the events in person and online, ensuring that all events are delivered to a high standard and within budget
• Support the events team in organizing the Society’s next symposium being held 
• Administer event bookings, confirmation letters, and receipts
• Answer all general event inquiries and provide on-site support at the event
• Provide support for online events
• Develop and assist with the management of the event program, event master plan, and schedules
• Evaluate each event and continually seek opportunities for improvements and development of the event program
• Constantly review and keep up to date with tools that would be beneficial for the team and events
• Assist in producing social media content for events

Skills on Resume: 

• Event Support (Hard Skills)  
• Fundraising Coordination (Hard Skills)  
• Team Collaboration (Soft Skills)  
• Donation Recordkeeping (Hard Skills)  
• Training Assistance (Soft Skills)  
• Event Evaluation (Hard Skills)  
• Customer Service (Soft Skills)  
• Social Media Content (Hard Skills)

Job Summary: 

• Manage the Cvent online registration system, including design, release, and maintenance.
• Provide training and support on the Cvent system.
• Manage the meetings database, including updating event registration.
• Coordinate amenities and accommodations for meetings, conferences, and special events.
• Responsible for overseeing the event registration.
• Serve as the point of contact for the on-site event registration process.
• Manage the logistical planning and coordination of registration correspondence and materials as it relates to assigned meetings and events.
• Update the social media platforms and spearhead the marketing integration as it relates to events.
• Develop, prepare, and present project updates and provide weekly, monthly, and quarterly financial and registration reports for each project.
• Manage financial transactions and funding for assigned events.
• Research and secure hotels and venues for future meetings and events.
• Develop programs and all operational and financial details for events and meetings.
• Assist the events team with managing several festivals and events
• Develop marketing and promotional material for events, and promote events across all social media platforms

Skills on Resume: 

• Cvent Management (Hard Skills)  
• Event Registration (Hard Skills)  
• Logistics Coordination (Hard Skills)  
• Social Media Promotion (Soft Skills)  
• Marketing Integration (Hard Skills)  
• Financial Reporting (Hard Skills)  
• Venue Sourcing (Hard Skills)  
• Promotional Material Creation (Hard Skills)

Job Summary: 

• Help promote Silicon Brighton events by writing, scheduling, and posting content to social media pages.
• Write and edit content for multiple platforms such as websites, press releases, and newsletters.
• Liaise with event organizers to set up online/hybrid event experiences
• Assist with promoting the events across multiple ticketing platforms
• Research and curate editorial content to help the company build awareness around the events  
• Assist the Marketing Manager and Community Director with producing a monthly newsletter
• Write regular emails to event groups and ensure email lists are kept up to date
• Coordinate the smooth delivery of events, tracking deadlines and progress, to ensure everything’s on target to the agreed timescale.
• Liaise with speakers, vendors, and stakeholders during the event planning process.
• Support events on the day to ensure they run smoothly, including set-up, ticket registration, venue liaison (when live), and AV liaison (when virtual)
• Coordinate resources such as speaker information, marketing assets, attendee lists, ticket information, and venues 
• Manage the event set-up, tear-down, and follow-up processes (a mixture of online and in-person events).
• Promote the online community events calendar, helping to raise its profile in the region.

Skills on Resume: 

• Social Media Management (Hard Skills)  
• Content Writing (Hard Skills)  
• Event Coordination (Hard Skills)  
• Email Campaigns (Hard Skills)  
• Stakeholder Liaison (Soft Skills)  
• Newsletter Production (Hard Skills)  
• Deadline Tracking (Hard Skills)  
• Community Promotion (Soft Skills)

Job Summary: 

• Retrieve and respond to communications from clients within 24 hours of documented receipt.
• Answer telephone calls skillfully and effectively, document and relay messages accurately and promptly
• Identify urgent or priority calls and ensure a response within 24 hours.
• Accurately sort and route incoming mail, email, and faxes.
• Research processes and draft non-technical correspondence.
• Scan, photocopy, fax, and organize client-related documentation.
• Assist meeting planners with the processing of contracts from hotels and vendors.
• Enter registrations of meetings, conferences, workshops, seminars, and training courses into the associated databases.
• Produce and process invoices, purchasing card statements, and contracts, and enter payment information into the system.
• Assist with sponsor and exhibitor management and tracking.
• Assist meeting planners with event shipments, both outgoing and incoming.
• Respond to customer inquiries regarding meetings and conferences, payments, accounts, etc.
• Create, update, and maintain other software applications, including event apps.
• Develop and maintain a system for completing the wrap-up process after each meeting, ensuring the final invoices have been received and paid
• Assist in the execution of virtual meetings.

Skills on Resume: 

• Client Communication (Soft Skills)  
• Call Handling (Soft Skills)  
• Document Management (Hard Skills)  
• Contract Processing (Hard Skills)  
• Registration Entry (Hard Skills)  
• Invoice Management (Hard Skills)  
• Sponsor Coordination (Soft Skills)  
• Virtual Meeting Support (Hard Skills)

Job Summary: 

• Book employee, candidate, and intern travel, including flights, hotels, car rentals, and any other travel needs, for international employees
• Oversee the transportation program, run weekly ride reports, monthly department spends, quarterly audits, and on-boarding/off-boarding travelers
• Research and support the creation of event proposals in alignment with Optiver’s company culture and the employee experience
• Contribute to the full event life cycle, which includes planning stages to tear down
• Provide administrative support for company-wide events such as registration, attendance/RSVP tracking, calendar invitations
• Assist with event and swag branding, and graphics
• Support the planning and execution of Optiver’s tenure program, including dinner reservations and trip itineraries
• Assist with monthly credit card reconciliation and support the catering program
• Collaborate on additional projects outside of Office Operations on a basis
• Provide weekly reception coverage, which includes answering phones, greeting guests, recordkeeping, and routing responses via multiple platforms and applications
• Coordinates and assists in program events
• Act as a liaison for event needs with vendors and other campus entities
• Attend mandatory meetings, training, and events, and complete in-service curriculum requirements
• Provide technical support/troubleshooting for the audio/visual equipment associated with events and facilities

Skills on Resume: 

• Travel Booking (Hard Skills)  
• Event Planning (Hard Skills)  
• Administrative Support (Soft Skills)  
• Vendor Coordination (Soft Skills)  
• Reception Coverage (Soft Skills)  
• Technical Support (Hard Skills)  
• Data Reporting (Hard Skills)  
• Credit Reconciliation (Hard Skills)

Job Summary: 

• Serve as liaison for all volunteers with the parks department.
• Recruit volunteers through email blasts, the city website, social media, and other avenues.
• Maintain a database of volunteers and update information
• Track and maintain applicable volunteer records, hours, and files.
• Develop and maintain strong community relations with organizations that can provide volunteers.
• Serve as the onsite lead for parks with volunteer days from businesses or organizations on large group projects.
• Prepare and maintain tools and equipment for volunteers, including trash pick-up equipment, loppers, saws, paint, brushes, etc.
• Consult with department representatives to obtain accurate requirements to determine volunteer needs in the department/division, as well as to assign volunteers.
• Oversee the volunteer registration process for potential volunteers.
• Ensure all volunteers complete required background screenings.
• Manage timelines and communicate to the wider team the priorities for every event
• Work closely with Business Development Managers on event organization.
• Responsible for the smooth running of events on the day, in-person or virtually.
• Assist with the design of, coordinating, and issuing invitations

Skills on Resume: 

• Volunteer Coordination (Hard Skills)  
• Recruitment Outreach (Soft Skills)  
• Database Management (Hard Skills)  
• Community Relations (Soft Skills)  
• Equipment Preparation (Hard Skills)  
• Event Execution (Hard Skills)  
• Timeline Management (Hard Skills)  
• Invitation Design (Hard Skills)

Job Summary: 

• Update and maintain all agendas for events for the year.
• Input confirmed content into the Event Management system by the deadlines outlined in the event plans.
• Ensure all landing pages for event agendas are correct and up to date.
• Assist in sourcing relevant speakers for all events, communicating with stakeholders promptly, and supporting the content lead through the event planning process.
• Work with marketing teams on getting speaker cards for social media promotion
• Liaise with confirmed speakers to get materials, pre-recorded sessions, social handles, etc.
• Support with gathering speaker bios and photos, as well as presentations ahead of events.
• Build and maintain the speaker database in conjunction with the line manager
• Help to research themes and content for future events
• Support with due diligence around event content to ensure the event programs are prepared efficiently.
• Assist with all pre-recorded sessions on virtual platforms and communicate with all involved.
• Work virtual events with the potential to travel to some in-person events

Skills on Resume: 

• Agenda Management (Hard Skills)
• Content Entry (Hard Skills)
• Speaker Coordination (Soft Skills)
• Social Media Support (Hard Skills)
• Database Management (Hard Skills)
• Content Research (Hard Skills)
• Virtual Event Support (Hard Skills)
• Stakeholder Communication (Soft Skills)

Job Summary: 

• Assist the Manager, Events, and Convenings with tasks related to the logistical planning and execution of events and convenings
• Manage events inventory and order event supplies and promotional materials
• Assist in organizing venue facilities and amenities offered onsite at events
• Draft registration and intake forms and post-convening surveys for program use, using Form Assembly
• Set up, manage, and break down DC meeting spaces
• Draft event vendor contract agreements and expense reports for review and approval
• Support the Communications team's efforts in event-related emails and social media
• Process program participant reimbursements, including drafting travel guidelines and initial review of reimbursement requests
• Use Salesforce to create and manage reports and lists for events and gatherings
• Support the Schusterman team to create the optimal attendee experience, including onsite support to address any attendee concerns, check-in, and troubleshooting
• Manage the packing, shipping, and unpacking of event materials for each program
• Carry out office work, including but not limited to follow-up inquiries, data entry, and assistance with correspondence and event files.
• Help the team with event logistics, including lifting and loading items onto transport, the day before and after the event

Skills on Resume: 

• Event Logistics (Hard Skills)  
• Inventory Management (Hard Skills)  
• Form Creation (Hard Skills)  
• Vendor Coordination (Soft Skills)  
• Reimbursement Processing (Hard Skills)  
• Salesforce Reporting (Hard Skills)  
• Onsite Attendee Support (Soft Skills)  
• Data Entry (Hard Skills)

Job Summary: 

• Comply with safety rules, policies, and procedures
• Heavy emphasis on customer service and partnering with executives, facilities management, and multiple vendor representatives
• Communicate with the team, manager, co-workers, and clients professionally
• Coordinate with teams the booking of conference rooms, manage a variety of company calendars, understand event needs, develop space and seating setups
• Communicate this information with other members of different cross-functional teams
• Ensure all deliverables and deadlines are identified and managed daily to meet the expectations of each project
• Work to set up, staff, and break down various events of all sizes on campus
• Suggest new best practices and process improvements based on experience
• Work within the specified budget requirements for each event
• Assist in the creation and execution of virtual event experiences as well as hybrid experiences combining both in-person and virtual attendees
• Participate in retroactive reviews of all events completed to measure the impact and resonance of work
• Manage multiple small to medium-scale projects simultaneously, nurturing them from creation to completion while working with partners to align around the desired result
• Help set up and dismantle events efficiently through to completion

Skills on Resume: 

• Customer Service (Soft Skills)  
• Calendar Coordination (Hard Skills)  
• Event Setup (Hard Skills)  
• Cross-Functional Communication (Soft Skills)  
• Project Management (Hard Skills)  
• Virtual Event Execution (Hard Skills)  
• Process Improvement (Soft Skills)  
• Safety Compliance (Hard Skills)

Job Summary: 

• Support the Events Executive with all aspects of the administration and delivery of the Bevan Brittan events program digitally and across four office locations
• Use CMS to create web pages to promote the events program, ensuring that the information is always current and correct
• Source external venues and develop relationships, as well as support the Events Executive with the upkeep of current relationships
• Manage service delivery issues or deal with colleague queries about the venues hosting the external meeting rooms.
• Be responsible for the management of the marketing database for use with event email campaigns, both pre- and post-event, ensuring data accuracy
• Use Eventbrite to set up each event, manage registrations, and communicate with delegates
• Manage the Events email inbox, therefore being the first point of contact for delegates
• Use InDesign to create graphics, invitations, and agendas, and to edit marketing collateral for events
• Promote events on appropriate social media platforms
• Follow processes and keep databases and spreadsheets up to date
• Proofreading materials for sense and grammatical accuracy
• Work with internal teams to ensure that event collateral is produced and delivered to meet deadlines
• Use a document management system to ensure all communication is accurately filed
• Take responsibility for compiling reports and analyses
• Support the Marketing team to manage and distribute non-event-related eCommunications.

Skills on Resume: 

• Event Administration (Hard Skills)  
• CMS Management (Hard Skills)  
• Venue Coordination (Soft Skills)  
• Marketing Database Management (Hard Skills)  
• Event Registration (Hard Skills)  
• Graphic Design (Hard Skills)  
• Social Media Promotion (Soft Skills)  
• Proofreading (Hard Skills)

Job Summary: 

• Work as part of the events team, responsible for ensuring that the key sponsorships, including golf days, exhibitions, and online events, run smoothly, and all attendees are catered to
• Work with the Communications manager to activate ambassadors and influencers across the online and offline events program
• Develop an annual program of ambassador activities, and ensure compliance by ambassadors/influencers
• Coordinate guest travel, accommodation, and entertainment
• Liaise with event organizers and build relationships with other patrons/sponsors to ensure they are planning the event
• Manage sponsorship costs within the allocated budget and maintain project management records
• Run detailed schedules for events, making sure all milestones are met
• Manage any contractual obligations to support various programs or events
• Develop and drive sales through marketing events to increase client brand awareness
• Demonstrate the key features of the product at various retail locations to create a positive brand experience
• Merchandise all collateral materials to create interest in the purchase of a product or service
• Maintain up-to-date knowledge of the evolving client base 
• Track and analyze the impact on sales as a result of the launched promotions

Skills on Resume: 

• Event Coordination (Hard Skills)  
• Ambassador Management (Soft Skills)  
• Travel Arrangements (Hard Skills)  
• Budget Management (Hard Skills)  
• Project Scheduling (Hard Skills)  
• Contract Management (Hard Skills)  
• Brand Promotion (Soft Skills)  
• Sales Impact Analysis (Hard Skills)

Job Summary: 

• Support the Event Manager with the planning and running of the firm's event program, and ensure that events run by the firm are best in class.
• Build and manage event invitee lists on the firm's database management system.
• Manage invitation mailouts using the firm's email marketing system, ensuring invitations are issued within deadlines, and manage responses received.
• Ensure ongoing communication on events takes place with the relevant fee earners, business services departments, and generally within the firm.
• Coordinate media-related activities for the firm's events, for example, social media, video, and photography.
• Work with internal and external providers such as AV, catering, design, and digital
• Support the Events Manager in identifying the most appropriate and effective events to meet the firm's objectives.
• Collate internal and external feedback on events held and share with relevant stakeholders.
• Work with InDesign software to update existing brochures and materials for events (training will be provided).
• Brief internal and external design agencies on event branding requirements.
• Communicate effectively with the business, as well as with colleagues in the wider BD team
• Analyze and report on event objectives after each event, making suggestions for improvements and process efficiencies
• Use the defined event processes to ensure the event is managed in line with the agreed parameters and with the expected commercial return from the event
• Manage multiple tasks, deadlines, and budgets with accuracy and courtesy

Skills on Resume: 

• Event Planning Support (Hard Skills)  
• Database Management (Hard Skills)  
• Email Marketing (Hard Skills)  
• Stakeholder Communication (Soft Skills)  
• Media Coordination (Hard Skills)  
• Vendor Collaboration (Soft Skills)  
• Event Analysis (Hard Skills)  
• Multitasking (Soft Skills)

Job Summary: 

• Support the coordination of the planning and execution of all gatherings, including the annual meeting, educational conferences, donor site visits, working group meetings, salon dinners, and donor retreats
• Track and analyze data with ease and consistency for varying purposes across a multitude of events
• Draft and send out logistical e-mails in advance of events, including a run of shows and best practices
• Build website platforms to facilitate online registrations
• Track and coordinate speaker logistics for various special events
• Manage the registration process for in-person and virtual events, including updating the CRM database (Salesforce/Blackthorn) daily and creating and monitoring events in the preferred payment platform.
• Assist with marketing and outreach efforts to promote events and recruit new attendees
• Coordinate across the organization to create digital and print event collateral, including welcome binders, participant lists, and event one-pagers
• Track event budgets and process reimbursements after each event
• Collaborate with all teams across the organization to engage them in successfully executing best-in-class events
• Assist customers in selecting the products and services that best suit their technology and communications goals and help set up the account.
• Process upgrades, downgrades, and new product purchases, and facilitate delivery and installation efficiently and effectively.
• Maintain excellent time management, provide professional customer service at all times, and balance multiple projects and responsibilities.

Skills on Resume: 

• Event Coordination (Hard Skills)
• Data Tracking (Hard Skills)
• Email Communication (Soft Skills)
• CRM Management (Hard Skills)
• Marketing Support (Soft Skills)
• Budget Tracking (Hard Skills)
• Customer Service (Soft Skills)
• Time Management (Soft Skills)

Job Summary: 

• Assist in the planning, preparation, set up, execution, and closing of events across the region’s winery sites.
• Complete proper documentation such as event summaries, evaluations, catering evaluations, database management, and general correspondence.
• Ensure all run-of-show details are confirmed
• Report any changes to the plan to the Senior Manager of Consumer and Trade Hospitality.
• Serves as primary contact for day-of or site-specific event inquiries.
• Assist with maintaining and managing RSVP as service captain, and communicate product or event details with guests.
• Communicate all event details to Tasting Room Management, ensuring alignment on event execution.
• Provide event feedback, offering suggestions for future event opportunities.
• Coordinate and deliver onsite/offsite events for Australia and New Zealand, including creation and concept planning, budget estimation/tracking, communication with internal/external partners, and event execution
• Support the CRES team activities and perform administration duties under the Head CRES ANZ
• Ensure that all appropriate business documents are inducted (scanned) daily as per the requirements of the global Swiss Re guidelines
• Exhibitor and customer service, attendee registration, trade show assistance (travel, tracking of booths and sponsorships, etc.), and general support
• Create a Buzz at the event, making customers interested in the product.
• Develop and grow as an Event professional by attending and engaging in weekly sales meetings and by sharing strategic ideas to enhance the business.

Skills on Resume: 

• Event Execution (Hard Skills)  
• Documentation Management (Hard Skills)  
• RSVP Coordination (Hard Skills)  
• Guest Communication (Soft Skills)  
• Budget Tracking (Hard Skills)  
• Event Feedback (Soft Skills)  
• Trade Show Support (Hard Skills)  
• Customer Engagement (Soft Skills)

Job Summary: 

• Answer incoming phone calls to the department and company, directing the inquiry
• Respond to sales inquiries via phone, email, and a variety of online booking platforms
• Use the Venue Management System (VMS) to check the diary for availability and prepare quotes and proposals for venue hire and the sale of services, including catering and AV/Production, among others
• Conduct client showgrounds, keep the VMS database up to date
• Pre-plan of events, including preparation of risk assessments, menu tastings, etc
• Run the event on the day, including checking room set-ups, meet and greet with the client, responding to their needs on the day, and generally ensuring that the venue delivers a memorable experience for all clients
• Post-event tasks, including invoicing, internal debriefs, ascertaining client feedback, and making suggestions to continually improve the running of the venue
• Complete the cycle, the team member will be involved in account management to generate repeat business for the future
• Attend daily and weekly operational planning and sales meetings, and monthly sales and marketing meetings
• Network and take the time to visit and understand how competitor venues work
• Support tasks for the company, including ordering supplies, research, and minute-taking, alongside any additional tasks to meet the business needs
• Hold accountable for measurable, high-quality, and timely results.

Skills on Resume: 

• Call Handling (Soft Skills)  
• Sales Inquiry Response (Hard Skills)  
• Venue Management System Use (Hard Skills)  
• Event Execution (Hard Skills)  
• Client Relationship Management (Soft Skills)  
• Post-Event Evaluation (Hard Skills)  
• Account Management (Soft Skills)  
• Operational Planning (Hard Skills)

Job Summary: 

• Take initial inquiries for events and keep the Master Event Schedule up to date with all event-specific information
• Work closely with the Senior Events Manager and Assistant Events Manager to check event date availability and maintain a record of event allocation
• Calendar and Events Bookings, mailbox management, drafting replies to incoming correspondence
• Maintain the event budget spreadsheet
• Act as a lynchpin between Room Bookings and Events to ensure the accuracy of event bookings
• Book in-house events onto the Manhattan booking system
• Assist the other members of the team with monitoring RSVPs for events and updating the CRM system pre- and post-event
• Support the Events team with the production of printed materials required for events such as brochures, table plans, and menu preparation, all the while ensuring there are no spelling errors and communications are relevant and succinct
• Liaise with suppliers to source creative branded merchandise to be used at events or for other marketing purposes.
• Support the Client Development Systems team to maintain the integrity of the data in the firm's CRM system (InterAction)
• Collate presentations and send them to the Knowledge Management team weekly.
• Manage the setup of events on the Kennedys app and the administrative tasks of ensuring the app is up to date (e.g., removing events over 3 months old)
• Train secretaries/trainees/apprentices when assisting at events, including online registration and badge creation
• Provide support for the delivery of the services that they provide to the business, e.g., publications, other communications, etc.

Skills on Resume: 

• Schedule Management (Hard Skills)  
• CRM Updates (Hard Skills)  
• Budget Tracking (Hard Skills)  
• Inbox Management (Soft Skills)  
• Vendor Coordination (Soft Skills)  
• Event Material Preparation (Hard Skills)  
• System Training (Soft Skills)  
• App Administration (Hard Skills)

Job Summary: 

• Administer physical resources of the Brown Student Services Building and ensure compliance with University and government regulations.
• Maintain and monitor the space usage database and ensure that it remains up to date (includes all spaces in the Brown Student Services Building, i.e., offices, conference rooms, and public spaces).
• Plan events and all related logistics, including catering, for pan-Student Services and EDSS events.
• Plan all aspects of events (trainings, presentations, workshops, meetings, conferences, seminars, etc.)
• Oversee the administration of event logistics on the day of the event, including problem-solving, event set-up, troubleshooting technical problems (projector, presentation, etc.), communicating with staff, and organizing vendors.
• Act as a resource person and resolve problems.
• Instruct others and provide technical guidance and assistance concerning the use of technical resources.
• Maintain and update a Student Services centralized approval system for tabling events (whether internal or external requests) or in the general area of the Brown Student Services Building.
• Update and modify the protocol and the programming on the system
• Provide expertise and offer support and training to staff members related to the use of McGill videoconferencing systems and software, particularly concerning the delivery of hybrid programming.
• Assist facilitators with the setup of McGill videoconferencing systems and software.
• Receive and process requests for event space planning and communications with the requesting unit.
• Process invoices and manage suppliers and payables
• Support HR with preparing and maintaining new employee onboarding/induction schedules, as well as providing on-/off-boarding services to new or departing employees

Skills on Resume: 

• Resource Administration (Hard Skills)  
• Database Management (Hard Skills)  
• Event Planning (Hard Skills)  
• Technical Support (Hard Skills)  
• Problem Solving (Soft Skills)  
• Vendor Coordination (Soft Skills)  
• Videoconferencing Setup (Hard Skills)  
• Onboarding Support (Soft Skills)

Job Summary: 

• Support the Events team across a range of operational tasks concerning scheduling, planning, delivering, and analyzing the effectiveness of client events.
• With guidance from members of the events team and other members of BD, assist with smaller events (circa 50 attendees) to the highest standard of quality
• Collation of event evaluation and communication to the Clients and the Market team for follow-up
• Provide technical assistance and backup on webinars, including being the second person on webinars, working with speakers to resolve any technical issues, and managing any attendee issues.
• Liaise with BD members, lawyers, partners, facilities management, reception, catering, print room, and external venues to ensure events are booked and delivered to the highest quality.
• Work with the Events team to ensure bespoke, targeted event lists are created for each event, and research is undertaken to identify targets.
• Work closely with secretaries to ensure they know how to access event lists and add contacts to active lists, promoting the use of the firm's CRM system (InterAction) at all times.
• Ensure website, intranet pages/calendar, and event spreadsheet are up to date with the latest event details, including invitation lists for internal purposes.
• Create high-quality and imaginative electronic event invitations that are drafted in a non-technical way that informs clients about the subject matter.
• Ensure events are promoted internally, including pre-event promotion and post-event promotion, e.g., intranet stories and news items.
• Assist with pre- and post-event administrative tasks and on-site support (e.g., updating the event scheduler, room bookings, producing badges, preparing materials, updating the CRM database, analyzing feedback, etc.).
• Meet and greet clients in a highly professional manner.
• Edit and upload webinar recordings to the website and e-marketing program (Vulture)
• Manage the Events mailbox to ensure queries are responded to within an agreed timeframe.
• Coordinate, including researching and ordering marketing merchandise.

Skills on Resume: 

• Event Coordination (Hard Skills)  
• Webinar Support (Hard Skills)  
• CRM Utilization (Hard Skills)  
• Client Engagement (Soft Skills)  
• Internal Collaboration (Soft Skills)  
• Content Management (Hard Skills)  
• Marketing Support (Soft Skills)  
• Data Analysis (Hard Skills)

Job Summary: 

• Support the planning and execution of events that are hosted in-house at Heritage, such as public programs, private roundtables, symposia, all-staff, VIP, and external partner events.
• Coordinate and execute logistics such as registration, materials preparation, staging, audiovisual elements, security, catering, and facilities.
• Support the planning and execution of events that are hosted off-site around the country
• Coordinate travel arrangements, facilitate the shipping of supplies promptly, handle onsite set-up and execution of registration, and perform various other related duties.
• Manage the overarching registration process across all major events, including setting up each event profile, creating daily RSVP reports, uploading data into CRM platforms, and ensuring all registration data is accurate and maintained throughout the event lifecycle.
• Provide support to event invitees by answering inquiries via phone and email.
• Develop and send event marketing pieces such as registration webpages and email invitations with compelling promotional copy.
• Maintain an ongoing production calendar to ensure all related event communications are sent out on time.
• Collect and track event details to ensure accurate post-event reporting and internal data-sharing.
• Provide support across the Events and Programming team on an ad-hoc basis, which includes cross-training on multiple platforms and processes.
• Update team and organization-wide calendars, maintain updated contact information for external partners (such as vendors, venues, and speakers), submit expense reports, process invoices, and assist in compiling event revenue and expense reports
• Track Heritage and movement anniversaries and product launches, and ensure event media files, such as video and photography, are updated and archived promptly
• Order and track event supplies inventory, manage the team’s storage, and perform general office duties.
• Be responsible for admin duties, including answering phones, making initial contact with new inquiries, and posting events to track and record all sales

Skills on Resume: 

• Event Logistics (Hard Skills)  
• Registration Management (Hard Skills)  
• Travel Coordination (Hard Skills)  
• CRM Data Handling (Hard Skills)  
• Marketing Content Creation (Hard Skills)  
• Calendar Maintenance (Hard Skills)  
• Customer Communication (Soft Skills)  
• Administrative Support (Soft Skills)