Job Summary: 

• Develop and maintain client relationships by delivering a high level of customer service.
• Deliver innovation and creativity that set us apart from the competition.
• Strive to delight the customer and exceed their expectations.
• Ensure operational processes and procedures are followed and meet strict program deadlines and budget requirements.
• Source new client programs and act as an account manager on assigned accounts
• Create, distribute and maintain program planning documents.
• Develop and monitor program budget utilizing approved budget templates and standards. 
• Monitor room blocks, attrition dates and other critical deadlines against the contract to ensure timely processing of deposits, payments and invoices, and proper coding of each.
• Maximize value by effectively maintaining cost savings and avoidance data for each program. 
• Create and analyze comprehensive reports.
• Responsible for the overall design, development and maintenance of registration websites.
• Contribute ideas for process improvement and suggestions to increase efficiency.

Skills on Resume: 

• Client Relationship Management (Soft Skills)
• Customer Service Excellence (Soft Skills)
• Innovation and Creativity (Soft Skills)
• Operational Process Adherence (Hard Skills)
• Account Management (Hard Skills)
• Program Budget Development and Monitoring (Hard Skills)
• Contract Management and Deadline Tracking (Hard Skills)
• Process Improvement and Efficiency (Soft Skills)

Job Summary: 

• Manage vendor RFP process, contract negotiation and management, vendor performance evaluation and documentation.
• Ensure the management of the air travel component of programs to maximize cost savings.
• Ensure all final budget reconciliations are completed post-program.
• Source onsite support via lead travel directors and travel staff and provide leadership to the team.
• Work with Program Coordinators to develop a project timeline and track progress, target dates and deadlines.
• Delegate appropriate responsibilities to Program Coordinators, provide guidance and cross-train throughout the planning process. 
• Serve as mentor, coach, guide and help with problem-solving to junior staff.
• Provide post-program feedback and evaluation data to the team for future reference regarding the overall quality of the hotel/venue, staff, service, condition of property, etc.
• Collaborate with other teams (staffing, sourcing, air travel, creative services, production) to deliver on-brand program experiences.
• Actively participate and lead program/team meetings.
• Participate in client meetings, conference calls and events to maintain a high level of information sharing with all associates.
• Maintain positive relationships with team members and vendors.

Skills on Resume: 

• Vendor RFP Process Management (Hard Skills)
• Contract Negotiation And Management (Hard Skills)
• Vendor Performance Evaluation (Hard Skills)
• Air Travel Management (Hard Skills)
• Budget Reconciliation (Hard Skills)
• Team Leadership And Delegation (Soft Skills)
• Mentorship And Coaching (Soft Skills)
• Collaboration And Communication (Soft Skills)

Job Summary: 

• Independently coordinate and manage expectations for Level 1 and 2 events from concept to completion by collaborating with various internal and external parties.
• Drive meeting specification and development, including work plans, timelines and budget, to ensure proper execution.
• Research, recommend and select meeting sites and activities that support objectives.
• Create Initial proposals with vendors on behalf of clients, negotiate and manage vendors and contracts for hotels, production companies, destination management companies, speaker bureaus and more.
• Work with the Corporate Events Registration Team and broader Marketing & Communications team to develop marketing materials to maintain cohesive firm branding and messaging throughout all projects
• Responsible for final proofing and sign-off.
• Coordinate logistics including agenda/program development, food and beverage arrangements, security and access, registration and housing process and audio-visual needs.
• Partner with the Registration team and Travel department to assist with coordinating air and ground transportation and room reservations and with the Registration team to assist with event-related communications and attendee management.
• Track meeting and event expenditures, staying within the budget provided.
• Provide onsite management of meetings when necessary, including oversight of vendors, proper execution of logistics and managing participants.
• Manage communication with clients and/or internal project teams and develop projects from start to finish, including the establishment of meeting frequency, preparing updated meeting agendas and driving results by keeping the group on task. 
• Provide written and verbal updates to varying levels of management/key stakeholders.

Skills on Resume: 

• Event Coordination and Management (Hard Skills)
• Meeting Specification and Development (Hard Skills)
• Site Selection and Activity Planning (Hard Skills)
• Vendor Negotiation and Contract Management (Hard Skills)
• Marketing and Branding Collaboration (Soft Skills)
• Logistics Coordination (Hard Skills)
• Budget Tracking and Management (Hard Skills)
• Client and Team Communication (Soft Skills)

Job Summary: 

• Manages the planning of low-complexity corporate event/meeting requests
• Direct responsibilities include responding to the requestor promptly and finalizing all the meeting details into the banquet event order (BEO) on time for operational execution.
• Responsible for creating, managing, and posting all corporate events and meetings banquet event orders (BEO) in the system of record
• Works with hospitality operations partners to ensure event details are aligned with current operational processes and guidelines.
• Coordinate event and meeting logistics, including attendee registration, lodging, transportation, food & beverage, technology, and production.
• Supports Event Planners’ live, hybrid, or virtual corporate events and meetings execution needs including serving as a hospitality host during events and providing event activity management.
• Provides lead or backup planner support for the set-up and execution of virtual event platforms by conducting rehearsals, system checks of equipment and connectivity, and day-of-event production management.
• Maintains the online registration site management for all corporate events and manages changes
• Support registration site build needs with/for Event Planners.
• Offers pre- and post-contract vendor management support to Event Planners including requests for quotes, coordination of vendor materials and service and serves as a day-of-event planning liaison
• Responsibilities for contract facilitation and negotiation ownership fall outside the scope of this role.
• Complete post-event tasks to include reconciliation of expenses and, reporting and analyzing meeting survey results and measuring return on investment.
• Assist Senior Event Planners with more complex events.

Skills on Resume: 

• Event Planning and Coordination (Hard Skills)
• Banquet Event Order Management (Hard Skills)
• Logistics Coordination (Hard Skills)
• Hospitality Operations Collaboration (Soft Skills)
• Virtual Event Platform Support (Hard Skills)
• Online Registration Site Management (Hard Skills)
• Vendor Management Support (Soft Skills)
• Post-Event Reporting and Analysis (Hard Skills)

Job Summary: 

• Manage and execute internal events
• Identify overarching agendas, programs and experiences required to support strategy and overall event objectives and propose a plan for leadership
• Organize event logistics such as booking locations, vendor sourcing and management, project plan management, organizing and shipping necessary displays, and identifying other assets needed to drive effective events
• Act as the consultant for all event production and management including audio/visual, internet, mobile applications, registration, housing, space allocation, etc.
• Manage a vendor team and suppliers from initial briefing through on-site execution, oversee external relationships and collaborate closely with Regional Managing Partners, Service Line Leads, Operations and Human Capital
• Maintain vendor and contractor lists, as well as negotiate and execute contracts with vendors
• Enable, create, and execute communication and activation plans such as event rundowns, including scripting, PowerPoint presentations, etc. for scheduled events
• Plan and manage event deliveries, set-ups and tear-downs, transportation, create and organize gift bags, print materials, signage, order relevant décor and schedule support to ensure events are properly staffed
• Establish a budget for related firm events, track comprehensive event metrics and ROI for reporting and analysis post-event
• Maintain flexibility to work evenings and weekends, and travel
• Foster internal client relationships and understand their business needs and goals.
• Develop and maintain positive professional relationships with vendors and internal clients through excellent written and verbal communication.

Skills on Resume: 

• Internal Event Management (Hard Skills)
• Agenda and Program Development (Soft Skills)
• Event Logistics Coordination (Hard Skills)
• Event Production and Management Consulting (Soft Skills)
• Vendor and Supplier Management (Hard Skills)
• Contract Negotiation and Execution (Hard Skills)
• Communication and Activation Plan Execution (Soft Skills)
• Budget Management and ROI Tracking (Hard Skills)