Job Summary:

• Provides technical subject matter expertise at a consultant/advisor level
• Understands and represents the capabilities of the various Centers of Excellence and knows where to turn for unique technical challenges
• Feels as comfortable and conversant in business conversations as in technical conversations
• Aids in the research and development of new services, products, and markets
• Contributes and ideates in large, ambiguous enterprise technical presales projects
• Is perpetually curious about new and emerging technologies and able to quickly recognize business opportunities for them
• Defines and documents the business cases for proposed solutions
• Fosters trust with key client management and stakeholders in order to gain advisory status and ultimately buy-in and approval for recommendations
• Acts as the customer's advocate to drive the solution vision with product owners and managers to ensure the deliverables are aligned with client expectations
• Has excellent business acumen to understand formal and informal organizational structures, assess risk, understand and contribute to strategy formulation, structure KPI's and OKM's, and identify ways to improve business processes and operations
• Developing and delivering thought leadership content and digital strategy vision aligned with strategy and functional practices

Skills on Resume:

• Technical Expertise (Hard Skills)
• Collaboration (Soft Skills)
• Communication (Soft Skills)
• Innovation (Hard Skills)
• Technology Awareness (Hard Skills)
• Business Case (Hard Skills)
• Client Management (Soft Skills)
• Business Acumen (Soft Skills)

Job Summary:

• Actively promotes capabilities, services, and successes in digital product and solution development
• Procuring new business by collaborating with business development team members and strategic partners to identify complex customer solutions from, often ambiguous, customer requirements
• Scope of proposed solutions, including sign-off from all stakeholders
• Identifying and proposing technology solutions and business process improvements
• Clients and provide continuity into engagements by acting as the solution consultant, digital strategist, enterprise consultant, or enterprise solution manager as the engagement requires
• Ensuring the client's vision is brought to life in the form of a solution that is delivered on time and on budget and exceeds customer expectations
• Coordinating prospective and existing clients to gain an understanding of business strategy, objectives, transformation initiatives in progress, business requirements, and technology infrastructure, proposes technology solutions aligned with strategy
• Business strategy, digital strategy, product strategy, SDLC, and key & emerging technologies to help clients achieve industry leadership positions, driving revenues and profits and increasing the strategic value and stickiness with client
• Empower enterprises and software companies to (re)identify differentiation, accelerate solution development, and vigorously compete in today’s digital economy
• Ensure project and product backlogs are aligned with the solution vision and scope
• Gather and analyze internal and external feedback on delivered solutions, identify SoftServe as a digital authority that advises and provides at cutting-edge of technology

Skills on Resume:

• Solution Promotion (Soft Skills)
• Business Development (Soft Skills)
• Solution Scoping (Hard Skills)
• Technology Proposal (Hard Skills)
• Client Engagement (Soft Skills)
• Project Delivery (Hard Skills)
• Strategic Alignment (Soft Skills)
• Continuous Feedback Analysis (Soft Skills)

Job Summary:

• Prepare training material for on-site or virtual training settings.
• Perform quantitative and qualitative analysis on customer and advisor behavior to drive operational efficiencies through improved processes and digital solutions
• Conduct internal and external research and issues analysis
• Establish ongoing performance management analysis on all Operations functional teams
• Assist functional lead in building appropriate metrics and Market trend and competitive landscape analysis
• In conjunction with the functional lead establish a detailed integrated strategic plan for each stage of operational initiatives and track progress against that plan
• Identify areas for improvement, development of recommendations and solutions for improving effectiveness
• Support implementation of best practices
• Performs elements of Project Management functions, supporting the entire Venerable Operations enterprise
• Guide, motivate and develop stakeholders to support the effective implementation of initiatives
• Plan, implement and control resource utilization with consideration of budget

Skills on Resume:

• Training Material Development (Hard Skills)
• Data Analysis (Hard Skills)
• Research and Analysis (Hard Skills)
• Performance Management (Hard Skills)
• Metrics and Trend Analysis (Hard Skills)
• Strategic Planning (Hard Skills)
• Process Improvement (Hard Skills)
• Project Management (Hard Skills)

Job Summary:

• Develop/Manage all internal communications for distribution to include the strategic plan
• Manage consistency of Operations presentations to align with strategy and messaging
• Research solutions, framework and methodologies to address specific strategic needs
• Develop content that will support/be included in executive-level presentations and reports to communicate and achieve buy-in for strategic recommendations
• Support the management process of tracking Operational initiative results to identify opportunities, risks and synergies.
• Responsible for producing a monthly dashboard of all strategic priorities in the department and making recommendations to the senior leadership team
• Play a critical role in strategy development, including market and customer analysis, financial projections and key strategic directions
• Prepare and conduct innovative technical training programs
• Deploy training to professional staff.
• Partner closely with Operations business unit leaders
• Assess training needs and certification requirements.

Skills on Resume:

• Communications (Soft Skills)
• Presentation Alignment (Soft Skills)
• Research (Hard Skills)
• Content Development (Hard Skills)
• Tracking (Hard Skills)
• Reporting (Hard Skills)
• Strategy (Hard Skills)
• Training (Hard Skills)

Job Summary:

• Create instructor materials (course outlines, background material, instructional materials, and training aids).
• Assist in the design of computer-based and multimedia curricula.
• Test processes and procedures related to training design, material, and content.
• Manage the training program in accordance with company objectives, business needs, and applicable regulatory requirements.
• Plan and direct classroom training, electronic learning, multimedia programs, and other computer-aided instructional technologies.
• Conducts training needs assessment by collecting information pertaining to work procedures, workflow, and reports
• Understanding job-specific functions and tasks.
• Evaluate training by evaluating the effectiveness of training to specific job applications
• Serve as the platform solution expert across client engagements
• Understand and translate client business artifacts and requirements into solution structures and templates
• Leverage applications and or proven implementation methodology to quickly configure solutions to address client business requirements
• Provide support throughout all aspects of the sales and implementation process, including the development of customized demonstrations, development of marketing and training collateral and support of client implementation activities
• Balance multiple ongoing engagements at a variety of stages, managing expectations of key internal and external stakeholders.

Skills on Resume:

• Instructional Design (Hard Skills)
• Multimedia Curriculum Design (Hard Skills)
• Process Testing (Hard Skills)
• Program Management (Hard Skills)
• Training Planning (Hard Skills)
• Needs Assessment (Hard Skills)
• Evaluation (Hard Skills)
• Client Solutions (Soft Skills)