Updated: Feb 07, 2025 – The Enterprise Resource Planning Specialist develops solutions or outsources development to meet business needs. Creates workflows, reports, and forms while ensuring user acceptance and system integrity. Coordinates with technical teams, supervise ERP users, and delivers status reports to business leaders.
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Tips for Enterprise Resource Planning Specialist Skills and Responsibilities on a Resume
1. Enterprise Resource Planning Warehouse Specialist, Mesa Natural Gas Solutions LLC, Evansville, WY
Job Summary:
- Complete the purchase, sales and inventory work in the SAP system, and organize the corresponding paper documents.
- Operate the SAP system in strict accordance with the operating procedures.
- Regularly adjust the purchase, sale and inventory according to the inventory situation of the warehouse.
- Manage the computer operation work and ensure the accuracy of the data.
- Regularly inspect and organize computers and other related equipment.
- Coordinate and deal with the corresponding personnel in the headquarters.
- Identify ERP business systems solution requirements by interviewing clients, analyzing processes, and recommending solutions.
- Work with clients to implement, integrate and maintain ERP systems.
- Customize and configure current workflows to allow the integration of platforms.
- Tests ERP Functions to ensure the system is meeting the customer’s business and functional requirements.
- Provide ERP support and training to end-users with respective day-to-day operations.
- Deploy ERP systems such as Microsoft Dynamics GP, NAV, AX and D365
Skills on Resume:
- SAP Operations (Hard skills)
- Inventory Management (Hard skills)
- Data Accuracy (Soft skills)
- Equipment Maintenance (Hard skills)
- Coordination (Soft skills)
- ERP Requirement Analysis (Hard skills)
- System Implementation (Hard skills)
- ERP Training (Soft skills)
2. Enterprise Resource Planning Technical Support Specialist, CTC Global Corporation, Irvine, CA
Job Summary:
- Capture and respond to business requests for support services under the Enterprise Applications umbrella
- Troubleshoot and resolve ERP system or integrations issues based on identified SLAs
- Document common support issues and resolutions for support portal FAQ's
- Provide communications on solutions and case updates to business stakeholders
- Attend daily support stand-ups to communicate ongoing or unresolved support issues
- Effectively communicate insights to cross-functional team members, with a solutions-oriented approach to problems
- Test minor system configuration updates in sandbox prior to submitting for review and release
- Serve as a liaison between stakeholders and end users
- Involved in the development of policies and procedures that will resolve issues.
- Manage competing resources and priorities
- Analyze back-office processes to identify opportunities for improvement
- Assist the ERP Technologies Product Manager with the creation of training materials that pertain to troubleshooting and usage
- Demonstrate willingness for continuous learning and self-improvement
- Keeping abreast of the latest ERP upgrades and offerings
Skills on Resume:
- Support Service Management (Soft skills)
- Issue Troubleshooting (Hard skills)
- Documentation (Hard skills)
- Stakeholder Communication (Soft skills)
- System Testing (Hard skills)
- Cross-functional Collaboration (Soft skills)
- Policy Development (Hard skills)
- Process Analysis (Hard skills)
3. Enterprise Resource Planning Specialist, Herdt Consulting Inc, Mechanicsburg, PA
Job Summary:
- Be the bridge between colleagues, vendors, and other internal and external stakeholders to support business processes enabled by the Yardi Voyager platform
- Provide best-in-class end-user support, responding to questions and issues from property managers and accounting staff on the Yardi Voyager.
- Record and analyze functional incidents and come up with practical solutions.
- Spot opportunities to improve.
- Drive the changes needed to make them happen
- Route all helpdesk issues to the right people.
- Work with Yardi second-level support to resolve complex issues.
- Perform root cause analysis and recommend permanent solutions to reduce repetitive requests.
- Deal with complex problems that will need in-depth review and analysis.
Skills on Resume:
- Stakeholder Collaboration (Soft skills)
- End-User Support (Soft skills)
- Incident Analysis (Hard skills)
- Process Improvement (Soft skills)
- Change Implementation (Soft skills)
- Helpdesk Management (Soft skills)
- Advanced Issue Resolution (Hard skills)
- Root Cause Analysis (Hard skills)
4. Enterprise Resource Planning Specialist, Technology & Business Management Inc, Remote,
Job Summary:
- Review system, business and end-user processes to spot inefficiencies.
- Make sound recommendations to internal clients and end users to help them work more productively.
- Prepare documentation to support system administrative functions, procedures and processes
- Collaborate with Training to develop instructional materials and assist with end-user training
- Help drive application improvements and test end-user processes.
- Manage implementation of small- to medium-complexity changes.
- Uphold security and manage user access.
- Guide regular audits along with external auditors and senior business users
- Own the FAQ, maintaining useful documentation of Yardi issues and resolutions.
Skills on Resume:
- Process Analysis (Hard skills)
- Productivity Guidance (Soft skills)
- Documentation (Hard skills)
- Training Support (Soft skills)
- Application Testing (Hard skills)
- Change Management (Soft skills)
- Access Management (Hard skills)
- Audit Support (Hard skills)
5. Enterprise Resource Planning Specialist, City of Riviera Beach, Riviera Beach, FL
Job Summary:
- Documents processes, maintains and creates training material related to ERP usage. (video and written).
- Trains end-users on software (mainly ERP) and hardware elements.
- Assists as new systems and/or application modules are implemented.
- Creates and maintains reports, dashboards and visual metrics for internal teams
- Evaluate factors such as reporting formats required, cost constraints, or need for security restrictions to determine app configuration.
- Develops policies and procedures for the collection and analysis of data.
- Consults with IT Manager and other departments
- Collaborates with vendor to map and conduct data migration procedures and validate data integrity.
- Establishes KPIs to measure the effectiveness of business decisions
- Recommends improvements in systems functionality.
Skills on Resume:
- Process Documentation (Hard skills)
- User Training (Soft skills)
- System Implementation Support (Soft skills)
- Report and Dashboard Creation (Hard skills)
- Application Configuration (Hard skills)
- Policy Development (Hard skills)
- Data Migration and Integrity (Hard skills)
- KPI Development (Hard skills)
6. Enterprise Resource Planning Application Support Specialist, Sumitomo Mitsui Banking Corporation, Jersey City, NJ
Job Summary:
- Day-to-day Support and administration of the Microsoft Dynamic 365 ERP system.
- Create and maintain documentation for system configuration, processes, interfaces, and common troubleshooting steps.
- Provides monitoring and troubleshooting of integration points between ERP system and external applications as defined by business processes and technical documentation.
- Collaborate with application end users and IT teams to support system upgrades, new processes and initiatives.
- Builds, implements, audits and monitors security and application access related issues
- Reports as per company and regulatory standard practice.
- Provides creation and maintenance of workflow route definition, and user role/ route assignments.
- Assist in maintaining system standards, security and cleanliness of data.
Skills on Resume:
- ERP System Administration (Hard skills)
- Documentation Creation (Hard skills)
- Integration Troubleshooting (Hard skills)
- User Collaboration (Soft skills)
- Security Management (Hard skills)
- Reporting Standards (Hard skills)
- Workflow Management (Hard skills)
- Data Maintenance (Hard skills)
7. Senior Enterprise Resource Planning Systems Specialist, Elegant Enterprise Wide Solutions Inc, Baton Rouge, LA
Job Summary:
- Manage all end user requests regardless of communication method in support of Quantum from receipt through completion
- Develop the solution or outsource development to meet or exceed the requests
- Create workflows, events, forms, and reports
- Test new development prior to implementation and update user manuals
- Implement new requests and ensure end-user acceptance and sign-off
- Deliver periodic status reports to the business leaders and end-users
- Develop standard work procedures for use with internal business units
- Assist in aligning business requirements with ERP system readiness
- Escalate and work with Quantum technical support team and developers to complete projects and enhancement requests required by the business
- Analyze ERP system-related issues and introduce or develop solutions
- Audit, test, and verify system integrity to meet business, financial, and operational function goals, and objectives
- Supervise all Quantum users on the successful acceptance of Quantum
- Project/task planning, estimating, and management
Skills on Resume:
- End-User Support (Soft skills)
- Solution Development (Hard skills)
- Workflow and Report Creation (Hard skills)
- Development Testing (Hard skills)
- User Acceptance (Soft skills)
- Status Reporting (Soft skills)
- Procedure Development (Hard skills)
- ERP System Analysis (Hard skills)
8. Enterprise Resource Planning Help Desk Specialist, Perryman Company, Houston, PA
Job Summary:
- Independently organize, write and conduct research/ analysis from strategic down to the functional task level
- Training of DAI Tier One/Two Financial Management Service Support contractor staff on the processes and standards related to DAI Tier One/Two Financial Management Service Support
- Maintaining a staff with a broad base of knowledge on the supported DAI Oracle ERP suite of products, including in-depth knowledge of technical and functional aspects of software solutions
- Establishing issue severity criteria to effectively analyze and resolve all issues, with priority given to critical issues
- Documenting and tracking all activities related to an issue through satisfactory resolution
- Diagnosing, troubleshooting, and resolving issues related to supported Oracle software solutions and Third Party Software as it relates to use with the supported DAI Oracle software solutions
- Providing assistance in answering ‘How To’ questions related to the supported DAI Oracle software solutions
- Developing, testing, and distributing diagnostic and manipulative scripts or utilities
- Documenting defects or enhancement requests for the supported DAI Oracle software solutions
- Coordinating and communicating with teams providing support to the DAI user community
Skills on Resume:
- Research (Hard skills)
- Staff Training (Soft skills)
- ERP Knowledge (Hard skills)
- Issue Prioritization (Soft skills)
- Issue Tracking (Hard skills)
- Troubleshooting (Hard skills)
- User Assistance (Soft skills)
- Script Development (Hard skills)
9. Enterprise Resource Planning Help Desk Specialist, CTC Global Corporation, Irvine, CA
Job Summary:
- Producing reports and metrics related to the DAI Tier Two Financial Management Service Support, including but not limited to improving DAI Financial Management Service Support efficiency and performance metrics, and Financial Management Service Support ticket resolution metrics
- Track the trending of DAI Tier One/Two Financial Management Service Support issues
- Providing support to resolve issues with the supported DAI Oracle software solutions
- Managing issue analysis and resolution tasks
- Identifying and addressing training shortfalls with resolution training
- Creating white papers, point papers, approach papers, or documentation in support of functional initiatives
- Managing functional and operational consulting efforts for ad hoc projects
- Drafting standard operating procedures, desktop guides and other guidance as necessary to document end-to-end processes
- Reconciling DAI data and reports with DCPDS and DCPS systems output, content, and interface results and advise the government of discrepancies and coordinate remediation with respective systems program offices
Skills on Resume:
- Report Production (Hard skills)
- Issue Analysis (Hard skills)
- Oracle Support (Hard skills)
- Resolution Management (Hard skills)
- Training Identification (Soft skills)
- Documentation (Hard skills)
- Project Consulting (Soft skills)
- Data Reconciliation (Hard skills)
10. Enterprise Resource Planning Specialist, City of Hopewell, Hopewell, VA
Job Summary:
- Works with cross-functional peers on the project team as well as external consultants to meet all appropriate project milestones.
- Meet relevant deadlines as defined by the project leader to ensure the project is on pace.
- Works with multiple departments in Operations to ensure all functionality of the new system is sufficient to perform assigned duties including interface screens, reporting, queries and general tasks.
- Assist in defining and validating user security to needed screens and query functionality to assure all can perform respective operational tasks.
- Validates user security and access to needed screens, queries and tasks available to the procurement.
- Helps define security access to ensure the Operations Team has the appropriate access.
- Performs system testing to ensure that Operations systems are functioning as needed for go live.
- Creates training materials including work instructions, Standard Operating Procedures (SOP’s) for the multiple Operations Teams (Customer Service, Planning, Manufacturing, Shipping).
- Trains the Operations groups on the functionality of the system with a focus on changes that will affect ways of working in the new system versus the existing application.
- Acts as the Subject Matter Expert (SME) for the Operations Teams for training departmental SME’s and after go-live support.
- Supports the department and project team through the go-live stage and hyper-care post go live stage.
Skills on Resume:
- Project Collaboration (Soft skills)
- Deadline Management (Soft skills)
- Cross-Department Coordination (Soft skills)
- User Security Validation (Hard skills)
- System Testing (Hard skills)
- Training Material Development (Hard skills)
- System Functionality Training (Soft skills)
- Subject Matter Expertise (Soft skills)
11. Enterprise Resource Planning Specialist, Federal Reserve Bank of Richmond, Richmond, VA
Job Summary:
- Responsible for ERP system administration
- Assist in the specification and ongoing development of the ERP Solution
- Responsible for 1st and 2nd line end-user support
- Design, implement, and maintain ERP reporting solutions
- Responsible for maintaining system documentation
- Maintaining neatness and safety in the work environment.
- Develops and manages business intelligence solutions for the organization
- Maintains knowledge of technology innovations and trends.
Skills on Resume:
- ERP Administration (Hard skills)
- ERP Development (Hard skills)
- User Support (Hard skills)
- Reporting (Hard skills)
- Documentation (Hard skills)
- Business Intelligence (Hard skills)
- Tech Trends (Hard skills)
- Organization (Soft skills)
12. Enterprise Resource Planning Specialist, Mesa Natural Gas Solutions LLC, Casper, WY
Job Summary:
- Support of existing ECC 6 systems during the rollout of S/4 Hana
- Analysis of existing processes in ECC6.0 to establish and identify the optimum solution in S/4
- Implementation of processes in the new system landscape (SAP S/4 HANA) by customizing and/or adjusting ABAP programs
- Documentation of the new processes and procedures
- System administration of Saab Kockum’s ERP system
- Create and modify user interface scripts (SQL/LUA)
- Update and create methodology together with other stakeholders in the Kockums business projects.
- Development and/or writing specifications of integrations between ERP and other applications
- ERP support representative in the Application Support Office
- Assist when updating ERP and evaluating new functions together with the business stakeholders
- Administration and implementation of Epicor 10.
- Assist in identifying manufacturing/business process gaps and opportunities for improvement.
- Implement new solutions and modules.
- Create data collection, visualization, and query tools
Skills on Resume:
- ERP Support (Hard Skills)
- Process Analysis (Hard Skills)
- SAP S/4 HANA Implementation (Hard Skills)
- Documentation (Hard Skills)
- System Administration (Hard Skills)
- Scripting (Hard Skills)
- Integration Development (Hard Skills)
- Business Process Improvement (Soft Skills)
13. Enterprise Resource Planning Specialist, County of Santa Barbara, Santa Barbara, CA
Job Summary:
- Using data to drive business strategy and performance
- Manage supply chain and quality teams to meet set deadlines in terms of data quality
- Guardian of the rules and promoting SAP/PMX Best Practices
- Strategizing and consulting with business leaders on system requirements and changes
- Identifying User needs and resolving queries
- Defining processes in the GSI platform, implementing and supporting the execution of supply chain and quality in an SAP GSI environment.
- Building an onboarding training package for new users within the supply chain and quality environment.
- Ongoing assessment of GSI to ensure any gaps identified are closed to ensure the system is optimally used
- Preparing and/or coordinating written and verbal supporting materials
- Training Users and providing timely written and verbal feedback
Skills on Resume:
- Data Analysis (Hard Skills)
- Supply Chain Management (Hard Skills)
- SAP Best Practices (Hard Skills)
- Business Consulting (Soft Skills)
- User Support (Soft Skills)
- Process Implementation (Hard Skills)
- Training Development (Soft Skills)
- System Optimization (Hard Skills)
14. Enterprise Resource Planning Specialist, Howmet Aerospace, Fullerton, CA
Job Summary:
- Provide on-going support to the Operations team on the processes related to Microsoft D365
- Work with IT teams on issue resolution, lead/complete testing & communicate solutions to end users
- Create training documentation for system functionality & business processes
- Plan/conduct user training sessions to ensure inventory users have the necessary knowledge to use Microsoft D365 effectively and to adopt system enhancements
- Deliver communication and day to day support to end users
- Understand, explain and document current/future processes
- Ensure continuous support to end users and improvements of processes after Go Live
- Support the project manager as the project's finance subject matter expert (SME).
- Liaise and co-ordinate with the external ERP consultants.
- Provide input and guidance, from a finance perspective, in the development of migration project plans, test plans, and checklists.
- Perform data transformations on financial data and uploads.
- Coordinate and participate in testing and report on test results.
- Participate in "train the trainer" sessions and train new users.
- Participate in team meetings and provide regular status updates.
- Complete allocated tasks in accordance with the schedule.
Skills on Resume:
- User Support (Soft Skills)
- Issue Resolution (Hard Skills)
- Training Documentation (Hard Skills)
- User Training (Soft Skills)
- Process Documentation (Hard Skills)
- Continuous Improvement (Soft Skills)
- Financial Data Management (Hard Skills)
- Reporting (Hard Skills)
15. Enterprise Resource Planning Specialist, Nova 401(k) Associates, Houston, TX
Job Summary:
- Collaborate closely with business counterparts to understand business needs, objectives, and challenges
- Actively participate in project implementations and act as ERP subject matter expert.
- Manage assigned contractor ERP resources, and support in statements of work (SOW), defining project scoping, implementation times lines, and resource requirements.
- Be the ERP system owner and responsible for monitoring system activities and providing support to businesses to develop efficient business processes and analyze potential applications to support the business needs
- System maintenance, trouble and root-cause analysis.
- Propose and implement permanent fixes to underlying issues
- Support business counterparts on a combination of design, architecture, bug fixing, investigation and research.
- Responsible for developing end-to-end solutions and rolling out new features & processes in the spirit of continuous improvement
- Support system validation by creating technical specifications and executing system testing
- Support the development of system super users in Supply Chain, Manufacturing & other functions as defined by the business
- Subject Matter Expert in Supply Chain in Microsoft ERP Dynamics 365 FO with experience in the following modules: Production / Logistics / Advanced warehouse management
- Responsible for the delivery & quality of the systems solution, training and other implementation tasks according to the agreed scope within own areas as well as the overall integrated solution.
- Identify and report and Cross-Functional risks to the Project Team and seek prompt resolutions or contingency plan so as to diminish or reduce the impacts of these risks
- Report and work closely with the Project Manager to ensure that the project is within plan, timeline and budget
Skills on Resume:
- Collaboration (Soft Skills)
- ERP Implementation (Hard Skills)
- Project Management (Hard Skills)
- System Monitoring (Hard Skills)
- Troubleshooting (Hard Skills)
- Solution Development (Hard Skills)
- System Testing (Hard Skills)
- Training (Soft Skills)
16. Enterprise Resource Planning Specialist, OEConnection, Richfield, OH
Job Summary:
- Maintaining an implemented ERP system
- As a key user providing technical support to ERP end-users
- Establishing ERP needs via business process analysis and consultation
- Documenting of ERP system problems as a contact toward global IT
- Preparing development progress updates
- Creating training documents and educating ERP end-users
- Adhering to company policies and industry regulations
- Implementing projects end-to-end: design, configuration, testing, training, migration, post-go-live support & reporting
- Work with other departments and function leads to gather requirements, determine expectations & finalize deliverables
- Ensure the quality of deliverables from vendors meet the requirements and perform system and functional testing
- Creating new part number & item descriptions to be purchased & manufactured
- Creating product & sub-assembly structured BOMs & routing operations
- Creating ERP part numbers, BOMs & records for accessories & spares
- Assisting with the migration from LN Infor to SAP
Skills on Resume:
- ERP Maintenance (Hard Skills)
- Technical Support (Hard Skills)
- Business Process Analysis (Hard Skills)
- Documentation (Hard Skills)
- Training (Soft Skills)
- Project Implementation (Hard Skills)
- Collaboration (Soft Skills)
- Routing Management (Hard Skills)
17. Digital Enterprise Resource Planning Specialist, XYZ Manufacturing Inc., Tulsa, OK
Job Summary:
- Contributing from a functional perspective to the agile development team, which publishes a new release every month.
- Creating digital content to explain the business benefits and functionality of K3 ebblestone for partners and end-users.
- Develop and maintain the documentation for K3 pebblestone to ensure customers and partners are fully informed on how to use the various features (for example, end user documentation, and walkthrough videos).
- Participate in User Acceptance Testing from the position of subject matter expert, feeding back and collaborating with the product development team.
- Provide feedback to the product development team on opportunities for improvement or new features as required based on industry knowledge.
- Liaison with other K3 product teams to enable the building and delivery of combined K3 product solutions.
- Helping partners and the Go-to-Market team to bring the business benefits across the K3 pebblestone product for the new and existing functionality.
- Provide support and follow-up on K3 pebblestone-related issues reported by partners.
Skills on Resume:
- Communication (Soft Skills)
- Agile Development (Hard Skills)
- Digital Content Creation (Hard Skills)
- Documentation (Hard Skills)
- User Acceptance Testing (Hard Skills)
- Product Improvement Feedback (Soft Skills)
- Collaboration (Soft Skills)
- Go-to-Market Support (Soft Skills)
18. Enterprise Resource Planning Specialist, ABC Technologies, Raleigh, NC
Job Summary:
- Lead ERP projects keeping all stakeholders informed and updated
- Develop testing for new releases of ERP versions prior to use in a production environment
- Thoroughly understand business practices and procedures in order to design, develop and maintain automated workflow processes
- Analyze and troubleshoot ERP system issues reported by end-users
- Develop automation for various business processes within and integrated with the ERP system
- Develop custom solutions to speed various business processes for the organization
- Interface with the application developers and maintain current knowledge of new system capabilities
- Troubleshoot cloud to cloud integration issues
- Supports the smooth transfer of data from engineering to production planning and manufacturing on new products and product changes
- Collaboration with product development teams on a daily basis
- Interface with the design teams to ensure ERP is aligned with design documentation
- Replicate data from within design tools to the ERP system for first-time builds
- Point of contact for production planning on questions or issues related to engineering data
Skills on Resume:
- Communication (Soft Skills)
- ERP Project Management (Hard Skills)
- Troubleshooting (Hard Skills)
- Business Process Automation (Hard Skills)
- Custom Solution Development (Hard Skills)
- Cloud Integration (Hard Skills)
- Collaboration (Soft Skills)
- Data Management (Hard Skills)
19. Enterprise Resource Planning Specialist, DEF Solutions, Boise, ID
Job Summary:
- Handle user and business requirements gathering and analysis
- Develop and maintain a thorough understanding of existing business processes
- Handle user and application support
- Work closely across teams and stakeholders to conduct gap analysis and to recommend and implement solutions
- Provide support in business process improvements and implement best practices
- Provide consultancy to stakeholders and users
- Work closely with stakeholders to track project progress, milestones and ensure adherence to timeline and budget etc
- Provide systems training to users
- Ensure proper and updated documentation
- Keep apprised of new technology and best industry practices
- Support continuous improvement process by evaluating existing methods, identifying gaps and making recommendations for improvement.
- Propose and execute network improvements
Skills on Resume:
- Communication (Soft Skills)
- Requirements Analysis (Hard Skills)
- User Support (Hard Skills)
- Project Management (Hard Skills)
- Business Process Improvement (Hard Skills)
- Consultancy (Soft Skills)
- Training (Soft Skills)
- Network Management (Hard Skills)
20. Enterprise Resource Planning Specialist, GHI Enterprises, Madison, WI
Job Summary:
- Perform ERP system administration in support of Business needs.
- Load and update data as needed for conversions, business processes, and mass data modifications
- Install and test ERP software patches, upgrades, and performance tuning
- Assist in the strategic development of future ERP planning and deployment
- Develop reporting solutions tailored to business requirements
- Provide day to day support to ERP questions and issues as arise.
- Lead and contribute to design discussions in a cross-functional setting
- Assist in developing standards, guidelines, and best practices
- Provide technology support and training in the ERP (Enterprise Resources Planning)
- Plan and execute any corrections or improvements on ERP & Legacy systems
- Secure the ERP operations and any Interface like EDI/RFC/Batch connections
- Prepare short, mid, and long-term business plans related to ERP and IT Systems projects
- Manage the ERP project plans
- Manage the ERP maintenance and project budget for each year
- Manage and Supervise corporate network systems
Skills on Resume:
- Communication (Soft Skills)
- Problem-Solving (Soft Skills)
- Project Management (Hard Skills)
- ERP Administration (Hard Skills)
- Data Management (Hard Skills)
- Software Testing (Hard Skills)
- IT Security (Hard Skills)
- Collaboration (Soft Skills)