Job Summary: 

• Take ownership of projects driving end-to-end ERP solutions for client implementations on the Dynamics 365 Business Central platform, drive design and architecture while managing project teams and delivery timelines 
• Leverage strong technical architecture background to run code reviews with the development teams and coordinate with technical team members 
• Drive standardization for architecture and coding standards for the development team  
• Possess a unique combination of people leadership/management capability and technical skills to drive system design for clients 
• Led project teams of 35 people, offered day-to-day guidance to the team, and ensured the project plan was managed accordingly 
• Drive Business Central technical design for new clients, shape the project and sequence the development activities for the team, and put together the overall system design of the technical solution provided to clients 
• Deliver technical design documents and artifacts that are professionally packaged for client presentation 
• Creatively problem-solve technical architecture issues and come up with options that address clients’ needs
• Manage the project plan and assemble project implementation teams by properly aligning the team members according to strengths and availability 
• Provide development guidance and fill gaps on the project teams, may get involved at the coding level
• Design and implement formal unit testing and code standard approaches and mentor the development team on standardization   
• Provide end user support and resolve system incidents

Skills on Resume: 

• ERP Implementation (Hard skills)
• Technical Architecture (Hard skills)
• Code Review Management (Hard skills)
• Software Development Standardization (Hard skills)
• People Management (Soft skills)
• Project Leadership (Soft skills)
• Problem Solving (Soft skills)
• Team Coordination (Soft skills)

Job Summary: 

• Provide remote and occasional on-site software consulting services.
• Recommend business process improvements.
• Analyze and specify application enhancements.
• Provide training to new users and on new software features as are released.
• Provide troubleshooting and issue resolution to clients.
• Provide data migration from legacy systems.
• Assist with project scoping, planning, business process mapping, and user testing.
• Assist with the business development process by participating in sales calls, assisting with proposal development, and delivering presentations.
• Provide prompt, professional, and outstanding customer service and support.
• Clearly and effectively communicate with customers and managers.
• Participate in self-paced training to improve knowledge and skillset.

Skills on Resume: 

• Software Consulting (Hard skills)
• Business Process Improvement (Hard skills)
• Application Analysis (Hard skills)
• Training Delivery (Hard skills)
• Troubleshooting and Issue Resolution (Hard skills)
• Data Migration (Hard skills)
• Project Management (Hard skills)
• Effective Communication (Soft skills)

Job Summary: 

• Provide a supporting role in facilitating the successful implementation of an ERP system.
• Effectively liaise with vendors, project, and internal ERP team.
• Provide guidance, briefing, and training where necessary in respect of ERP matters.
• Assist the business operations personnel of the respective group in gathering, analyzing requirements, and documenting business requirements.
• Create and maintain positive business and operation relationships.
• Facilitate the process of moving towards Group standard ERP applications.
• Assist in the work processes and workflow in other non-ERP areas.
• Comply with all applicable systems development processes and project management best practices.
• Standardize processes to provide consistency in systems delivery and support.
• Develop and enhance policies and procedures to keep processes relevant and efficient.
• Coach and mentor junior staff to achieve personal career goals and objectives.
• Instill a personal quality culture and adopt good practices in delivering systems

Skills on Resume: 

• ERP System Implementation (Hard skills)
• Vendor and Stakeholder Liaison (Soft skills)
• Training and Development (Soft skills)
• Business Analysis (Hard skills)
• Relationship Management (Soft skills)
• Process Standardization (Hard skills)
• Policy Development (Hard skills)
• Coaching (Soft skills)

Job Summary: 

• Provide consultancy as required, providing guidance on both the best use of product functionality and good business practices
• Implement and support ERP products, mainly on Netsuite, Financial Force, Prosoft
• Develop test scripts, communication, and training documentation deliverables
• Help troubleshoot and resolve customer environment problems
• Lead customer design workshops, analyze requirements and processes, map and document a solution design
• Guide the technical team on development and customization.
• Analyze customer requirements and translate them into technical requirements.
• Implementation, testing, and design of products being designed internally.
• Gather requirements, understand issues, present solutions, and demo products to end customers.
• Present results to the management about problems, solutions, methodologies, best practices, etc.
• Responsible for the HRMS Implementation process.

Skills on Resume: 

• Consultancy (Soft Skills)
• ERP Implementation (Hard Skills)
• Documentation (Hard Skills)
• Troubleshooting (Hard Skills)
• Workshop Facilitation (Soft Skills)
• Requirement Analysis (Hard Skills)
• Technical Guidance (Soft Skills)
• HRMS Implementation (Hard Skills)

Job Summary: 

• Assist customers on products and services offered relating to Sage & SAP ERP
• Respond to client calls in a professional manner, providing solutions and advice where appropriate.
• Monitor and testing, implementation, and installation of solutions.
• Work closely with internal team and client on system requirement study and issues clarification.
• Deliver tasks and document all work in accordance with defined standards and processes.
• Support applications for multiple customers
• Identify issues and provide fixes
• Implement enhancements to the application
• Maintain high quality of work products
• Manage multiple job duties through efficient task management

Skills on Resume: 

• ERP Support (Hard Skills)
• Client Communication (Soft Skills)
• Testing & Implementation (Hard Skills)
• Team Collaboration (Soft Skills)
• Documentation (Hard Skills)
• Problem Solving (Soft Skills)
• Application Enhancement (Hard Skills)
• Task Management (Soft Skills)

Job Summary: 

• Ensure completion of tasks, milestones, and components including but not limited to functional specifications, design specifications, configurations, quality assurance, implementations, and project reviews
• Documents business processes, business mapping, business requirements and meeting notes.
• Respect and adhere to client confidentiality in all matters.
• Understands clients’ businesses, ensures quality service delivery, offers solutions to identified issues concludes/resolves those issues before management review, and continually applies the Firm’s mission to all aspects of service.
• Develops and fosters relationships with client, self, and engagement team members.
• Actively listens to ensure that business issues or concerns are understood and are responded to in an appropriate and timely manner.
• Work with the implementation team to design changes to existing systems and integrate new systems into client's infrastructure
• Work alongside the project lead to implement process improvements with systematic solutions
• Train end users on how to effectively use financial systems features and applications
• Develop customized saved searches for shared business user usage and to support integration needs
• Take a hands-on approach to troubleshooting

Skills on Resume: 

• Task Management (Hard Skills)
• Documentation (Hard Skills)
• Client Confidentiality (Soft Skills)
• Service Delivery (Soft Skills)
• Relationship Building (Soft Skills)
• Active Listening (Soft Skills)
• System Integration (Hard Skills)
• Troubleshooting (Hard Skills)

Job Summary: 

• Act as a second or third-level resolution point. 
• Provide support for the live application software that business users are dependent on. 
• Concentrate on a specific application or group of applications
• Understand and be able to communicate the purpose and capabilities of the extensions and tools provided by Infor Product Development in order to suggest and implement solutions to client business issues
• Document issues clearly and concisely in the ticket management tool
• View client system environment holistically to proactively identify and resolve issues before they impact end-user operations or SLAs
• Operate effectively and with minimal supervision in managing any of the key ITIL processes
• Incident Management, Change Management, Problem Management etc.
• Provide input into the streamlining and automation of processes and methodologies related to overall technical activities
• Act in a team-oriented way to increase customer satisfaction
• Update operational document libraries and knowledge base to facilitate future resolution of common errors
• Maintain consistently the level of skills required to provide high-quality services to the customers
• Comply with applicable company rules, regulations, procedures, and guidelines

Skills on Resume: 

• Issue Resolution (Hard Skills)
• Application Support (Hard Skills)
• Infor Product Knowledge (Hard Skills)
• Documentation (Hard Skills)
• Problem Prevention (Soft Skills)
• ITIL Processes (Hard Skills)
• Team Collaboration (Soft Skills)
• Continuous Learning (Soft Skills)

Job Summary: 

• Determine requirements via consultation, business process analysis and observations
• Collect business requirements, analyze businesses and perform process workshops
• Evaluate existing requirements and systems in place and recommend solutions that meet the business requirements and improvements
• Participate in all phases of a project implementation lifecycle
• Implement and configure application solutions consulting clients
• Deploy ERP solutions and ensure seamless system integration 
• Providing end-user training and technical support.
• Documenting business processes and other project documentation including deployment progress updates 
• Support sales processes and attend customer meetings
• Advise in system architecture and make sure to get the whole scope
• Work with basic data and advise customers on how best to set this up in Visma Business and other ERP solutions
• Contribute to further developing new and existing integrations with cloud and other ERP solutions
• Contribute with thoughts and ideas to lift the team and department

Skills on Resume: 

• Requirement Analysis (Hard Skills)
• Business Process Analysis (Hard Skills)
• Solution Evaluation (Hard Skills)
• Project Lifecycle (Hard Skills)
• ERP Implementation (Hard Skills)
• End-User Training (Soft Skills)
• Documentation (Soft Skills)
• Customer Support (Soft Skills)

Job Summary: 

• Analyze customer business processes and requirements
• Design customer-specific business management software solutions based on the Microsoft Dynamics ERPs
• Apply knowledge of accounting, warehouse management, supply chain management or retail processes
• Test and document the designed solution
• Participate and assist in customer‘s key users training, acceptance tests, go-live support
• Maintain and support the implemented solution.
• Assist in business requirements analysis and design.
• Configuration and set up of Dynamics NAV / BC.
• Perform data migration and testing.
• Train users in the use of Dynamics NAV / BC.
• Support customers post-implementation
• Be a distinct service person who loves customer contact

Skills on Resume: 

• Process Analysis (Hard Skills)
• ERP Design (Hard Skills)
• Accounting (Hard Skills)
• Warehouse Management (Hard Skills)
• Training Support (Soft Skills)
• Problem-Solving (Soft Skills)
• Communication (Soft Skills)
• Customer Service (Soft Skills)