Job Summary: 

• Direct the product strategy and long-term roadmap incorporating industry trends, business demand and the wider IT strategy.
• Proactively research and evaluate the feasibility of any new technologies that may improve the product.
• Sponsor projects to design new solutions, and direct pilots utilizing Service delivery teams as well as the Deployment organization.
• Direct reporting of product utilization and continuously drives for improved adoption of the technologies.
• Partner with the Deployment team to prepare business change material and product industrialization.
• Proactively partners with the Business Relationship Management team and engages with local business executives to market, deploy, and expand the Services and decommission legacy products.
• Plan, budget, initiate and sponsor the investment portfolio to deliver new product features and deploy the product. 
• Ultimately accountable for the timely delivery of the investments within the approved budget.
• Direct and oversee monthly service portfolio review meetings with stakeholders to manage the investment budget and scope management of projects.
• Oversee the team’s activities to meet deliverable dates for next-generation services in accordance with best practices in the industry.

Skills on Resume: 

• Product Strategy (Hard Skills)
• Technology Evaluation (Hard Skills)
• Project Sponsorship (Hard Skills)
• Data Reporting (Hard Skills)
• Change Management (Hard Skills)
• Stakeholder Engagement (Soft Skills)
• Budget Management (Hard Skills)
• Scope Management (Hard Skills)

Job Summary: 

• Develop roadmaps for key Office 365 data protection technologies such as Azure Information Protection and DLP.
• Build a network across Information Security, Microsoft and EY M365 product owners to manage and govern Information Protection technologies (policy management, operating model, supportability etc)
• Work with product owners and other stakeholders to identify demand for specific data protection use cases and translate those into practical applications using M365 technologies.
• Ensure the roadmap for Information Protection technology from Information Security is understood, and that interdependencies are managed
• Identify and develop opportunities to save costs or improve UX.
• Help increase adoption across the Firm
• Manage high-impact issues/gaps by liaising between service teams, Microsoft, Info Sec etc
• Manage all financial aspects of the product including annual budgeting, invoice checking and signoff, analyze the financial impact of service and support model changes, manage risks and opportunities. 
• Monthly financial review of centrally managed P&L and advising and consulting local business contacts on service cost and investments.
• Direct the metrics on the total cost of ownership (TCO) for the product to show business value.
• Partner with other Product Managers within to align product roadmaps and services and optimize the overall user experience.

Skills on Resume: 

• Roadmap Development (Hard Skills)
• Network Building (Soft Skills)
• Stakeholder Collaboration (Soft Skills)
• Interdependency Management (Hard Skills)
• Cost Management (Hard Skills)
• User Experience Improvement (Hard Skills)
• Issue Resolution (Soft Skills)
• Financial Oversight (Hard Skills)

Job Summary: 

• Work to define ambitious targets for areas that align with Workera’s strategy and broader goals. 
• Track work, align stakeholders and ensure that projects advance at a brisk startup pace.
• Write and deliver clear and compelling requirements to development counterparts. 
• Evangelize product vision throughout the organization and present the compelling business rationale and research on an ongoing basis to identify opportunities.
• Design the technical architectures required to make the sophisticated product work. 
• Architecting the information flow between product and third-party systems from the HR tech and learning tech ecosystems like an LXP, Content provider, or HRIS.
• Build connections with customers and hone intuition for the right solutions. 
• Understand complex customer organizations with various goals and role types.
• Design and develop a system of continuous improvement through prototypes and studying the market, collaborating with sales and customer success teams, and talking to potential customers. 
• Work closely with the Director of Product and fellow product managers to ensure a roadmap that reflects the learnings of customer-facing teams, and be thoughtful about the future of the product in a way that keeps Workera competitive. 

Skills on Resume: 

• Target Setting (Hard Skills)
• Stakeholder Management (Soft Skills)
• Technical Writing (Hard Skills)
• Vision Communication (Soft Skills)
• System Architecture (Hard Skills)
• Integration Design (Hard Skills)
• Customer Engagement (Soft Skills)
• Strategic Planning (Hard Skills)

Job Summary: 

• Creating and managing product backlog/requirement documents (epics, stories, scope docs, etc) while providing guidance on the prioritization
• Synthesizing conflicting, ambiguous, or incomplete inputs into actionable product plans aligned to delivering customer outcomes
• Understanding customer requirements at a deep level, identifying gaps & limitations in current solutions and determining the right path forward required to close those gaps, leveraging both internal and external partners and assets
• Aligning all product efforts with the broader vertical and business strategies and communicating progress to all key internal and external stakeholders
• Leading product teams in planning and driving an innovative roadmap that includes key integrations across multiple products within the broader portfolio
• Being a subject matter expert on managed products, including providing guidance to stakeholders across various geographical locations and business groups
• Communicating and building rapport with customers through regular product and account-lead external events and meetings
• Attending and participating in external events and conducting product research to maintain an understanding of customer and market future directions

Skills on Resume: 

• Backlog Management (Hard Skills)
• Strategic Synthesis (Hard Skills)
• Customer Insight (Hard Skills)
• Strategy Alignment (Hard Skills)
• Roadmap Leadership (Hard Skills)
• Subject Matter Expertise (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Relationship Building (Soft Skills)

Job Summary: 

• Develop & maintain a digital product roadmap
• Work with product, marketing & technology teams to develop detailed technical requirements for new product features & enhancements
• Work closely with the development team to build, maintain & improve the digital product
• Create test materials & perform user testing (interviews, surveys, research) to validate product concepts
• Manage the implementation of third-party tools to support & enhance the day-to-day performance of any digital products
• Create & manage the implementation of new features & enhancements to the digital product
• Recommend new services, technologies & standards as part of the product development process.
• Create & maintain documentation via wiki
• Perform user acceptance testing & quality assurance
• Create & present reporting & insights on the performance of the product
• Work with the rest of the product team to create & maintain the development backlog
• Attend & contribute to development scrums, planning & prioritization sessions, and showcases, and retroactives.

Skills on Resume: 

• Roadmap Development (Hard Skills)
• Technical Specification (Hard Skills)
• Development Collaboration (Hard Skills)
• User Testing (Hard Skills)
• Tool Integration (Hard Skills)
• Feature Management (Hard Skills)
• Technology Recommendation (Hard Skills)
• Documentation Management (Hard Skills)

Job Summary: 

• Liaise with internal business partners (Talent, business leaders, Future of Work programs) to understand needs and map this to Workplace Analytics and Microsoft Viva Insights capabilities.
• Drive adoption of selected employee experience and well-being features and platforms
• Understand and manage the cost model underpinning the experience platforms (budget, licensing, charging model etc).
• Oversee the implementation of Microsoft Viva Insights and WPA internally at EY, working with the technical implementation teams and facing off with the internal customer.
• Coordinate activities across other Microsoft Viva components
• Performs demonstrations of products and makes presentations to customer groups about product features, benefits, and value propositions.
• Develops and maintains customer and user contacts in the marketplace to ensure a ready supply of customer references and testimonials.
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Identify and attract prospective strategic customers
• Collect and analyze sales data and trends

Skills on Resume: 

• Stakeholder Liaison (Soft Skills)
• Adoption Strategy (Hard Skills)
• Cost Management (Hard Skills)
• Project Oversight (Hard Skills)
• Coordination (Soft Skills)
• Product Demonstration (Soft Skills)
• Relationship Management (Soft Skills)
• Customer Service (Soft Skills)

Job Summary: 

• Identifying opportunities and defining requirements for ESM rollout across the association
• Participating in journey and process mapping
• Promoting and maintaining Service Management best practices across processes and systems.
• Driving seamless integration of ServiceNow with CRM and other key platforms. 
• Evaluating the business value of potential product improvements, constructing change management plans for adjustments, and enabling a culture of continual improvement.
• Engaging with Ag lending, Rural 1st and crop insurance customers and internal communities to understand current and future needs.
• Working with ServiceNow and internal users to translate internal needs into user experience requirements.
• In conjunction with Organizational Development and other departments, assisting with the coordination, content creation, and delivery of new release documentation, product materials, communications, manual updates and ServiceNow and ESM content delivery to cross-functional teams.
• Supporting Business-to-Business calls as platform subject matter expert to translate user needs.
• Supporting leaders and users in the adoption of ServiceNow.
• Maintaining ESM and related expertise through participation in industry educational programs, publications and other relevant mediums. 

Skills on Resume: 

• Requirements Definition (Hard Skills)
• Process Mapping (Hard Skills)
• Best Practices Maintenance (Hard Skills)
• System Integration (Hard Skills)
• Change Management (Hard Skills)
• Stakeholder Engagement (Soft Skills)
• User Experience Design (Hard Skills)
• Training and Support (Soft Skills)

Job Summary: 

• Represents the “Voice of the Customer” across the organization, acts as the liaison between customers, partners and internal teams
• Executes and communicates organizational strategies
• Manages the entire product line life cycle from strategic planning to tactical implementation activities to customer usage and adoption.
• Analyzes product, customer, and market data to identify and define: new product opportunities, extensions and enhancements to existing products, and applications of technology to new markets.
• Drives Product Offering creation across functional teams including Technology/Software Engineering, Marketing, Supply Chain and Sales.
• Analyzes, builds, and extends required partner relationships.
• Maintains an in-depth understanding of all PartsSource products, features, benefits, and applications within the customer environment.
• Maintains detailed knowledge of market conditions and competing products.
• Creates detailed product requirements providing a complete and comprehensive definition of the features and functions of the Product Offering suitable for implementation.
• Performs customer interviews, market surveys, focus groups, and other market research activities as needed to measure market responsiveness to product features and benefits, including beta customer management.
• Leads internal teams to develop and coordinate all organizational areas through the successful development, launch, and lifecycle management of product initiatives.

Skills on Resume: 

• Customer Representation (Soft Skills)
• Strategy Execution (Hard Skills)
• Product Lifecycle Management (Hard Skills)
• Market Analysis (Hard Skills)
• Cross-Functional Leadership (Soft Skills)
• Relationship Management (Soft Skills)
• Product Knowledge (Hard Skills)
• Market Research (Hard Skills)