EMPLOYMENT SPECIALIST SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: Jun 02, 2025 - The Employment Specialist brings extensive experience in delivering employability training and workforce development, with a strong background in recruiting, business development, and marketing. This position demonstrates leadership, organizational, and analytical skills while effectively managing multiple tasks and meeting deadlines in diverse cultural and social settings. This role possesses deep knowledge of job development methods, local labor market trends, especially and excels in building relationships, maintaining confidentiality, and communicating clearly both orally and in writing.

Essential Hard and Soft Skills for a Standout Employment Specialist Resume
  • Job Analysis
  • Resume Screening
  • Interviewing Techniques
  • Employment Law Knowledge
  • Job Placement
  • Career Counseling
  • Labor Market Research
  • Recruiting Strategies
  • Job Matching
  • Client Database Management
  • Communication
  • Empathy
  • Negotiation
  • Problem-Solving
  • Time Management
  • Active Listening
  • Teamwork
  • Adaptability
  • Conflict Resolution
  • Relationship Building

Summary of Employment Specialist Knowledge and Qualifications on Resume

1. BA in Human Resources Management with 3 years of Experience

  • Ability to communicate verbally and in writing with all levels of staff members and clients.
  • Excellent interpersonal and negotiation skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to adapt to the needs of the organization and team members.
  • Ability to maintain a professional and courteous demeanor.
  • Ability to identify concerns, generate and evaluate alternate solutions and make sound recommendations.
  • Ability to handle multiple tasks with strong attention to detail and set priorities.
  • Ability to work independently and exercise professional judgment with guidance from the program director.
  • Proficient in Microsoft Office Products and other software.
  • Experience in providing supported employment or employability development to persons with Developmental Disabilities/Mental Health/Substance Abuse/Disabilities.

2. BS in Psychology with 4 years of Experience

  • Experience in delivering employability training.
  • Experience in workforce development, recruiting, business development, marketing or any combination of training and experience that demonstrates the ability to perform the duties as described.
  • Experience working with diverse populations, including but not limited to justice-involved adults, the unemployed, and the underemployed.
  • Strong leadership, organizational and analytical skills.
  • Ability to organize, plan, and manage multiple tasks.
  • Ability to manage time efficiently and meet deadlines.
  • Self-reliant, good problem solver, and results-oriented.
  • Ability to work with individuals from diverse cultural, ethnic and social groups.
  • Ability to build and maintain relationships and partnerships
  • Ability to maintain confidentiality, professionalism and maturity in handling sensitive information, participant interaction and community relations.
  • Knowledge of methods for job development, local labor market trends and employment opportunities.
  • Knowledge of the Miami-Dade County employment sector landscape.
  • Excellent interpersonal skills and a collaborative, team-oriented approach.
  • Ability to work with and engage individuals of diverse backgrounds.
  • Exceptional written and oral communication skills.

3. BA in Sociology with 2 years of Experience

  • Ability to obtain and maintain current First Aid / CPR, Article 9, and Prevention and Support certifications.
  • Able to pass a background check and pre-employment drug screen.
  • Passion for involvement in a non-profit organization serving individuals with disabilities.
  • Ability to teach basic job skills to individuals with disabilities in a variety of work environments.
  • Ability to record, review, analyze and interpret data.
  • Ability to understand and execute detailed instructions, contract specifications, and government regulations.
  • Ability to travel away from the primary work location.
  • Ability to maintain confidential and sensitive information.
  • Ability to communicate effectively, both verbally and in writing, with a variety of people.
  • Ability to build a positive relationship with consumers, co-workers, and families/guardians.
  • Knowledge of behavior modification, habilitation, and therapeutic techniques.
  • Ability to work with individuals with disabilities and understand needs.
  • Computer skills with proficiency in Microsoft Office Suite including Word, Excel, Outlook, and Internet Explorer.

4. BS in Social Work with 4 years of Experience

  • Bilingual in Spanish, Vietnamese, Tagalog, Arabic, or Farsi
  • Proficient in Microsoft Office Suite.
  • Ability to incorporate prior learning and become educated in model.
  • Familiar with business and marketing needs for start-up businesses, such as obtaining business licenses, accessing tax forms, and common marketing practices.
  • Familiar with business operations and special concerns of employers, including an understanding of industry employment procedures. Knowledge of marketing, sales, and public relations.
  • Experience as a supportive employment specialist.
  • Experience in social service or vocational services.
  • Knowledge of the symptoms and behaviors associated with severe mental illness.
  • Commitment to the philosophy of cooperation and continuity across programs and consideration and respect for the dignity of clients.
  • Experience providing service to people of diverse cultures.
  • Experience serving people who are homeless and with multiple needs.

5. BA in Business Administration with 3 years of Experience

  • Experience with job development in competitive employment.
  • Knowledge of the Supported Employment Model.
  • Knowledge of a broad range of occupations and jobs as well as local employment, vocational, and educational resources.
  • Ability to communicate effectively with consumers, employers, and staff from various backgrounds.
  • Ability to work collaboratively with clients to identify interests, experiences, skills, strengths and challenges in order to match them successfully with employment opportunities.
  • Writing skills to write DVR reports and clinical records.
  • Familiarity with, and commitment to, recovery-based treatment philosophy and the belief in the potential of all consumers to work or participate in meaningful community-based activities.
  • Computer and Internet skills (e.g. word processing, email, Internet navigation, spreadsheet applications, etc.) Comfort working in open source applications and/or the ability to learn new computer skills
  • Ability to communicate and work effectively with staff from various backgrounds.
  • Outgoing and comfortable making “cold calls” to potential employers and making presentations on behalf of clients and pthe rogram.
  • Ability to work well in an interdisciplinary environment.

6. BA in Education with 2 years of Experience

  • Experience with job development and/or vocational rehabilitation with a similar population.
  • Experience in social work, human service, or mental health.
  • Experience with job development and/or vocational rehabilitation with a similar population.
  • Ability to work with community partners and navigate relationships
  • Ability to work independently and creatively.
  • Ability to problem solve and demonstrate flexibility.
  • Excellent communication skills with an understanding of intercultural communications.
  • Proficiency using Microsoft Office programs and internet-based computer programs.
  • Strong preference for two years of post-secondary education.
  • Experience in a variety of industries
  • Ability to help others learn and grow in positions in personalized, systematic and meaningful ways.
  • Complete employer-paid national certification requirements for the Employment Specialist position within 6 months of hire.

7. BS in Public Administration with 3 years of Experience

  • Knowledge of job search tools and methodologies.
  • Ability to secure and promote successful job placements
  • Ability to motivate and support job seekers in work roles
  • Strong interpersonal skills, including working in a team approach to assist job seekers
  • Excellent work organization and prioritization skills
  • Strong customer service skills, including public relations and community organization
  • Ability to multitask and be flexible
  • Excellent oral and written communication skills
  • Ability to possess a general understanding of local resources
  • Proficient computer skills, including Microsoft Word, e-mail
  • Ability to learn additional technology tools
  • Experience with job development and/or vocational rehabilitation with similar population
  • Experience with State Division of Vocational Rehabilitation (DVR) Policies and Procedures for Supported Employment, Disability Benefit programs and work allowances

8. BA in Communication Studies with 2 years of Experience

  • Technical Skills including proficiency with MS Office applications and data entry
  • Ability to manage competing priorities in a fast paced environment
  • Excellent organizational and interpersonal skills
  • Communication skills, ability to communicate in English verbally and in writing in a professional manner
  • Teamwork, ability to interact and function with others in a positive, professional manner
  • Specific ability to work well in a multicultural team setting
  • Knowledge of World Relief
  • Able to maintain a high level of confidentiality and professionalism
  • Ability to problem solve and use good judgment in all situations
  • Proven performance as a team player in a fast-paced environment
  • Committed to the Mission, Vision, and Values of World Relief
  • Computer literate and able to navigate MS Windows environment

9. BS in Industrial-Organizational Psychology with 4 years of Experience

  • Proficiency in MS Office applications including Word, Excel, Outlook
  • Case noting and data entry skills
  • Experience working in a social services or customer service-oriented setting
  • Ability to work well with a diverse team in a multicultural, multi-linguistic environment
  • Ability to write resumes and complete employment applications
  • Ability to communicate in English verbally and in writing in a professional manner
  • Ability to work in a fast-paced office environment where priorities frequently change
  • Great organizational and communication skills
  • Ability to work with minimal supervision.
  • Ability to handle confidential information.
  • Ability to maintain patient privacy, including protecting confidentiality, safeguarding integrity and
  • Ability to participate in, conduct, and sustain performance quality improvement activities 
  • Understands CII’s basic philosophy and participates fully in carrying out its mission.

10. BA in Counseling with 3 years of Experience

  • Experience in job and work-site development, internship placement, and retention services
  • Knowledge of the local labor market and target client population(s)
  • Knowledge of career assessment methods
  • Demonstrated knowledge and skills of basic computer competencies such as emailing, calendaring, entry-level data entry and familiarity with Microsoft Office products
  • Knowledge of local occupational training programs and resources
  • Strong customer service orientation
  • Demonstrated commitment to anti-racist principles
  • Demonstrated understanding of the intersection of racism and poverty
  • Experience working with communities of color and people from different cultures than own
  • Creativity in problem-solving, decision making and negotiating solutions
  • Working independently and as a member of a team
  • Prioritizing, and organizing workload and managing time to meet deadlines
  • Candidate must be able to travel independently between multiple work sites within a day
  • Bi-lingual language skills

11. BS in Workforce Development with 4 years of Experience

  • Experience in case management in a social service or educational setting
  • Experience working with college students, clients who have barriers in achieving self-sufficiency, developmentally or physically disabled adults, or at-risk populations.
  • Experience within the area of specialization of the position applied for.
  • Experience in case management in a social service or educational setting.
  • Experience collaborating, communicating, and working in a team and across departments, organizations, and institutions to accomplish project or program goals.
  • Experience in developing rapport supporting students from diverse backgrounds, (first-generation college status, race, gender, adult learner, and income), to support student success and career development.
  • Experience with outreach, facilitating presentations and/or teaching youth and/or adult learners in a community college, workforce development, or community settings.
  • Experience with strengths-based, outcome-driven case management or coaching in a program or department with multiple projects running concurrently.
  • Experience collaborating with external partners (employers, community-based organizations, K-12, workforce development partners, or state agencies) to increase student education or career opportunities, and/or resource/benefit access.
  • Proven experience collecting, preparing, presenting, and reviewing a variety of complex information and data provided by several program managers/ team members.
  • Demonstrated ability to address equity and inclusion as a priority when working in a team.

12. BA in Economics with 2 years of Experience

  • Ability to interact and collaborate effectively with a diverse range of individuals including clients, other staff members, and community members
  • Ability to maintain and execute confidential information according to HIPAA and all other applicable standards
  • Ability to possess a high level of tolerance and understanding for individuals with urgent and multiple case management and health needs
  • Ability to exercise mature judgment, and are highly motivated, self-starting and proactive
  • Strong sense of prioritization and can coordinate multiple demands in a high-pressure environment
  • Experience in business and/or a child welfare agency in a social work capacity
  • Bilingual in Arabic or Kinyarwanda
  • Demonstrated active listening and interpersonal skills
  • Ability to engage and communicate effectively with a diverse group of individuals
  • Excellent observation, and organizational skills
  • Excellent verbal and written communication skills
  • Demonstrated cross-cultural sensitivity
  • Computer and typing skills sufficient to perform essential job functions

13. BS in Career and Technical Education with 4 years of Experience

  • Demonstrated ability to work as an effective team member.
  • Knowledge of various job development strategies, local labor market trends in a range of occupational fields, and community resources.
  • Excellent computer skills including familiarity with Microsoft Office
  • Ability to learn specialized databases and software including Electronic Health Record (E.H.R.) systems.
  • Understand and follow HIPAA and PHI guidelines and regulations.
  • Ability to maintain a high level of confidentiality, a professional demeanor and to represent the organization in a positive manner at all times.
  • Oral and written communication including speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings. 
  • Ability to complete written progress notes and other formal communications skillfully and professionally.
  • Demonstrated ability to be culturally sensitive and respect diversity.
  • Knowledge of the complex interaction of multiple factors of homelessness, substance abuse, mental health and domestic violence, with sensitivity to cultural and gender-specific issues with both individuals and families.
  • Knowledge of HRA, entitlements and homeless shelter system.
  • Knowledge of current practices in vocational education, labor market trends and employment opportunities in both the private and public sectors.
  • Knowledge of available community resources and services, principles of marketing and public relations.
  • Knowledge of screening/interview techniques and business etiquette.
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