Published: Jan 13, 2025 - The Employment Specialist supports individuals in achieving vocational and educational goals by regularly contacting employers to create job opportunities tailored to clients’ skills and interests. This position provides individual supportive therapy, advocates for clients’ rights, and collaborates with families and community agencies to ensure coordination in treatment. Additionally, this role participates in psycho-social assessments, offers on-call crisis intervention, and documents client progress while managing external situational assessments and creating outreach opportunities for employment.

Tips for Employment Specialist Skills and Responsibilities on a Resume
1. Employment Specialist, BrightPath Workforce Solutions, Aurora, CO
Job Summary:
- Adherence to Arc Core Values of Respect, Empowerment and Collaboration
- Responsible for professional documentation by preparing and submitting paperwork according to established timeframes and guidelines
- Responsible for networking throughout the business community and maintaining beneficial contacts
- Responsible for communicating in a professional manner both verbally and in written form to all parties including the individuals, family, co-workers, supervisors, employers and various funders
- Responsible for providing specific one on one supports which will increase the individual's overall success in maintaining employment in an area of choice
- Maintaining a balance of billable and non-billable time at 85% or higher throughout the fiscal year
- Managing a caseload of up to 25 individuals
- Managing relationships that include individuals supported, families, co-workers, employers and funders
- Demonstrate and support all St. Louis Arc Diversity and Inclusion practices/initiatives
- Maintain client schedules in WRIMs and 3M monitoring system.
- Prepare weekly deposits of client funds for deposit into an inmate trust account.
- Distribute weekly draws and receipts of weekly financial information.
- Maintain personal safety and adhere to all safety policies and procedures
Skills on Resume:
- Communication Skills (Soft Skills)
- Time Management (Hard Skills)
- Relationship Management (Soft Skills)
- Organizational Skills (Hard Skills)
- Diversity Awareness (Soft Skills)
- Client Support (Soft Skills)
- Financial Management (Hard Skills)
- Compliance Adherence (Hard Skills)
2. Employment Specialist, Career Horizon Services, Tallahassee, FL
Job Summary:
- Assist clients in acquiring gainful employment
- Aid the client in assessing skills and employment history to guide them in a direction that is suitable for skills and expectations.
- Provide leads, employment search assistance, resume and cover letter review and advice on proper interview techniques and conduct.
- Manage client funds including the processing of paychecks, draws, fines and restitution, family assistance, and budgeting of funds.
- Continue advocacy, encourage, and intervene directly with the client to strengthen skills and capabilities for self-care and towards goals for post-release.
- Provide emergency transportation for the client
- Re-evaluate the client's goals and plan when preparing the work release stage.
- Conduct monthly job checks with employers one onsite and two via phone, to meet contractual obligations and to ensure client progression in employment.
- Discuss client progress with supervisors to make sure the needs of the employer are being met, while ensuring a safe and suitable work environment.
- Enter monthly financial and progress data into WRIMs for required reporting standards.
- Communicate client progress with a counselor and administrative staff.
- Orientate new clients on rules, and expectations once Work release status is achieved.
- Conduct routine audits of client financial accounts to meet contractual standards and in preparation for release.
Skills on Resume:
- Employment Assistance (Hard Skills)
- Skills Assessment (Hard Skills)
- Resume Review (Hard Skills)
- Financial Management (Hard Skills)
- Client Advocacy (Soft Skills)
- Emergency Transportation (Hard Skills)
- Progress Monitoring (Hard Skills)
- Communication (Soft Skills)
3. Employment Specialist, NextStep Workforce Support, Lansing, MI
Job Summary:
- Mentor and coach clients with disabilities at the job site, provide continuing long-term support, and identify opportunities for career growth.
- Assist clients with job search activities such as resume building, interviewing skills, completing and submitting job applications, and managing transportation needs.
- Communicate effectively and collaborate with customers, potential employers, job site supervisors, internal departments, referral sources, parents, guardians, care staff, referral sources, external agencies, and the public.
- Network with local employers to assist in creating work opportunities for adults with disabilities.
- Establish and maintain positive, working relationships with staff at the Developmental Disabilities Administration (DDA) and the Department of Vocational Rehabilitation (DVR).
- Provide training and consultations to employers and coworkers to enable them to support the client.
- Assist employers in creating accommodations for clients.
- Advocate for increased responsibility, work hours, and/or wages.
- Identify and implement solutions to performance and other personnel issues, including behavior supports, adaptive technology, and other identified necessary accommodations.
- Follow Skookum Safety protocols, vehicle policies and procedures, and conduct environmental site assessments and safety walk-throughs to ensure safe working areas.
- Input data, and maintain case files, documentation, and case notes within required time frames.
- Utilize SMART goals to help guide goal setting, track progress and monitor growth and achievability.
Skills on Resume:
- Mentoring (Soft Skills)
- Job Search Assistance (Hard Skills)
- Communication (Soft Skills)
- Networking (Soft Skills)
- Relationship Building (Soft Skills)
- Training (Hard Skills)
- Accommodation Support (Hard Skills)
- Performance Support (Hard Skills)
4. Employment Specialist, Bridgeway Employment Group, Salem, OR
Job Summary:
- Work with external recruiting firms and staffing agencies to identify and place new talent.
- Source and screen for potential candidates.
- Interview candidates using industry-standard techniques.
- Organize and conduct onsite tours with applicants.
- Prepare offer letters, benefit packets, and all necessary onboarding documents.
- Conduct onboarding training and probationary employee follow-up meetings.
- Utilize programs for tracking vacancies.
- Serve as an employee advocate for new hires.
- Manage onboarding and recruiting database (SilkRoad).
- Contribution with training development and administration.
- Employee file management, record keeping, and auditing.
- First point of contact for employee's questions.
- Assist with benefits administration
Skills on Resume:
- Talent Sourcing (Hard Skills)
- Interviewing (Hard Skills)
- Onboarding (Hard Skills)
- Communication (Soft Skills)
- Database Management (Hard Skills)
- Training Development (Hard Skills)
- Records Management (Hard Skills)
- Benefits Administration (Hard Skills)
5. Employment Specialist, Pathfinders Career Assistance, Albany, NY
Job Summary:
- Interview clients to record and assess employment information to determine clients’ career development opportunities.
- Determines employers’ job requirements and refers qualified clients.
- Determines client eligibility for employment and explains the requirements of the job.
- Determines what employment services and explains available job openings and occupational training.
- Verifies the satisfactory placement of clients with employers and obtains some form of employment verification.
- Disseminates information on agency functions, procedures, employment programs, and training to clients and employers.
- Maintains case management records, hard copy and entered into MIS computer database.
- Accepts and processes applications for employment program services.
- Contacts employers to follow up with referrals.
- Conduct presentations to explain employment programs and services.
- Administer and interpret aptitude and proficiency tests, for example, the Livecareer.com career assessment.
Skills on Resume:
- Client Interviewing (Hard Skills)
- Requirement Analysis (Hard Skills)
- Eligibility Determination (Hard Skills)
- Services Explanation (Soft Skills)
- Employment Verification (Hard Skills)
- Information Dissemination (Soft Skills)
- Case Management (Hard Skills)
- Test Interpretation (Hard Skills)
6. Employment Specialist, SuccessTrack Staffing, Montgomery, AL
Job Summary:
- Develop and maintain a positive relationship with individuals served and co-workers to promote successful outcomes.
- Participate in the implementation and monitoring of personalized programs, autism-specific strategies, and innovative solutions in order to generate successful outcomes.
- Observe workers to ensure that work is performed according to prescribed methods and meets established standards.
- Explains and demonstrates tasks to resolve work-related problems or difficulties.
- Write detailed notes for each shift worked with the person served, charting on progress with goals.
- Think critically and creatively about how to make each person served more independent in the workplace.
- Make tasks easier, tools to make tasks easier, or programming that could be implemented to help make an individual successful.
- Evaluate the individual's progress with goals and looks for new goals to set once previous goals have been met.
- Providing one-on-one support to individuals (clients) with barriers to employment which may include on-site job support and individualized job coaching at community locations.
- Working with clients to develop career goals and objectives, assisting clients in finding and maintaining meaningful employment or community activities.
- Performs business development activities to identify appropriate job matches.
- Coordinates and provides client transportation throughout the community, focusing on client independence
Skills on Resume:
- Relationship Building (Soft Skills)
- Program Implementation (Hard Skills)
- Work Monitoring (Hard Skills)
- Problem Solving (Soft Skills)
- Documentation (Hard Skills)
- Critical Thinking (Soft Skills)
- Goal Setting (Hard Skills)
- Job Coaching (Soft Skills)
7. Employment Specialist, EmpowerWork Services, Spokane, WA
Job Summary:
- Works with ACT team adult clients seeking employment in the community.
- Partners with GCB’s ACT teams for referrals.
- Responsible for marketing Vocational Programs to business community and referral agents.
- Develop individualized employment plans for clients with severe mental illnesses and other barriers to employment.
- Network with a variety of Human Resources departments to place these clients in competitive jobs.
- Provide job coaching/employment site support services to clients.
- Responsible for providing services including one-on-one career exploration/job development sessions, resume development and critiquing, individualized job searches, job/task analysis, orientation and job training, and other on-site and off-site training and supportassisting clients with severe mental illnesses and other barriers to obtain and maintain employment.
- Collaboration with other service providers and/or treatment team and other support
- Community outreach to identify and recruit individuals with mental health and other disabilities to participate in the program
- Work with DHS Vocational Rehabilitation (VR) Division to enroll clients
- Develop employment resources and strategies for job development tailored to each individual’s interest and skills
- Outreach to potential employers for job matching and placement.
- Assist with interview skills and connections with potential employment opportunities
- Develop relationships with clients and employers, and provide support for job retention
Skills on Resume:
- Client Collaboration (Soft Skills)
- Referral Coordination (Hard Skills)
- Program Marketing (Soft Skills)
- Employment Planning (Hard Skills)
- Job Placement (Hard Skills)
- Job Coaching (Soft Skills)
- Career Development (Hard Skills)
- Employer Outreach (Soft Skills)
8. Employment Specialist, ThriveWorks Employment Solutions, Topeka, KS
Job Summary:
- Ensure the provision of community-based employment services for persons served
- Perform duties necessary to meet established goals according to contractual requirements
- Follow contract projections adhering to a placement schedule established
- Provide the necessary support to each person served.
- Orient workers to work site, including restroom locations, rules, time cards, etc.
- Train workers on job safety at the worksite.
- Train worker's inappropriate behavior and model the same.
- Train workers to resolve problems on the job.
- Coordinate supported employment efforts with employers, parents, guardians, authorized representatives, agency staff, etc.
- Develop natural supports for the person served.
- Attend staff meetings, departmental meetings, and other assigned meetings.
- Maintain confidential files containing required information for persons served.
- Complete and submit required reports, forms, and documents promptly.
- Assist workers in learning specific work tasks needed to properly perform the job by providing specific job-site training.
Skills on Resume:
- Service Provision (Hard Skills)
- Goal Management (Hard Skills)
- Placement Scheduling (Hard Skills)
- Orientation Training (Hard Skills)
- Safety Training (Hard Skills)
- Problem Resolution (Soft Skills)
- Stakeholder Coordination (Soft Skills)
- Task Training (Hard Skills)
9. Employment Specialist, OpportunityConnect Careers, Hartford, CT
Job Summary:
- Conduct searches for suitable job openings for RISE program graduates (referred to as “grads” or “Builders”), comparing client qualifications with employer’s requirements
- Develop a wide variety of job opportunities for grads
- Establish and maintain active and frequent contact with employers
- Establish rapport with Nebraska businesses and introduce them to RISE
- Maintain ongoing relationships with businesses and provide a RISE single point of contact with employers.
- Work with businesses to identify job openings, apprenticeships and training initiatives
- Maintain a current listing of job opportunities
- Arrange for employers to speak with candidates about employment and employer expectations
- Set up job fairs and employer hiring events.
- Engage with statewide HR groups to educate HR professionals about hiring RISE graduates and reentry hiring incentives (groups like HRAM, SHERM, etc.).
- Flexible to occasionally work outside of normal business hours for events and/or to meet deadlines
- Partner with RISE Reentry Specialists to support the employment goals of grads on caseloads
Skills on Resume:
- Job Search and Matching (Hard Skills)
- Job Development (Hard Skills)
- Employer Relationship Building (Soft Skills)
- Networking (Soft Skills)
- Job Opportunity Management (Hard Skills)
- Event Coordination (Hard Skills)
- HR Engagement (Soft Skills)
- Collaborative Support (Soft Skills)
10. Employment Specialist, AspirePath Job Solutions, Madison, WI
Job Summary:
- Assist graduates with resumes, cover letters, job seeking and interview prep.
- Assist them with job readiness skills and provide feedback to the Reentry Specialist
- Reach out to grads to provide job-matching services, information on hiring events, and following up for potential hire information
- Use assessment tools to develop a realistic career pathway for grads
- Provide job search help and job referrals for grads
- Match grad’s qualifications to employer requirements
- Provide career coaching and employment support to employed grads
- Liaison to HWS, NDOL and other employer/benefits groups to disseminate labor market information regarding TANF, workforce development services in the community, WIOA, Unemployment Insurance, Trade Adjustment Assistance (TAA), and other supportive services
- In partnership with the Director of Marketing, create and maintain an employer newsletter and employer website pages on RISE website
- Advise supervisor of problems or issues.
- Transfer information to Case Manager for persons on in long-term support.
- Research employment opportunities.
- Maintain certification in CPR, First Aid, and CPI.
Skills on Resume:
- Resume Assistance (Hard Skills)
- Readiness Training (Hard Skills)
- Job Matching (Hard Skills)
- Pathway Development (Hard Skills)
- Job Referral (Hard Skills)
- Career Coaching (Soft Skills)
- Market Information (Hard Skills)
- Employer Communication (Soft Skills)
11. Employment Specialist, CareerLift Services, Jackson, MS
Job Summary:
- Support people in developing and succeeding with vocational and educational goals.
- Be in regular contact with employers to develop jobs that meet clients’ individual interests and qualifications.
- Provide individual supportive therapy, educate and support clients’ families
- Advocate for clients’ rights and preferences.
- Participate in psycho-social assessments of clients’ lives in an effort to help them identify areas of need and to assist clients’
- Identify areas where they want/need support to live independently in the community and enjoy an improved quality of life.
- Consult with community agencies and families to maintain coordination in the treatment process.
- Provide on-call crisis intervention covering nighttime hours and serve as a backup to evening and weekend staff.
- Document client progress to maintain a permanent record of client activity according to established methods and procedures.
- Participate in daily staff organizational meetings and treatment planning review meetings
- Develop vocational sites to provide External Situational Assessments and provides support and complete reports related to the ESA
- Provide outreach to employers to create employment opportunities
Skills on Resume:
- Goal Support (Soft Skills)
- Relationship Building (Soft Skills)
- Supportive Therapy (Soft Skills)
- Client Advocacy (Soft Skills)
- Assessment (Hard Skills)
- Independent Support (Soft Skills)
- Crisis Intervention (Hard Skills)
- Documentation Reporting (Hard Skills)
12. Employment Specialist, WorkforceLink Solutions, Richmond, VA
Job Summary:
- Evaluating and determining vocational potential and employment capabilities of individuals served
- Introducing persons served to behavioral and vocational goals and training to prepare them for employment
- Providing pre-vocational instruction to individuals on manual skills, work attitudes, motivation, initiative, and appropriate work behaviors
- Counseling persons served on vocational needs, personal and financial matters, crisis intervention, educational needs, and job adjustment specific to each individual and objectives
- Serving as a consultant to training centers, employers, and other relevant establishments concerning client accessibility, job modification, and the advantages of hiring individuals with disabilities
- Evaluating and reporting various data to facilitate services and monitor program effectiveness
- Providing information to agencies, vendors, employers, persons served, and family members/legal representatives
- Conducting routine site visits to employers and homes of persons served
- Participating in administrative meetings and planning meetings for individuals served, including ISP, Circle of Support (COS), and transition meetings
- Adapt training and support techniques to individual needs and learning styles
- Provide 1:1 support to individuals while they are working, participating in an internship, or during pre-employment activities
- Assist consumers in understanding and report wages and subsidies in regard to Social Security
- Work as part of the Employment Services Job Development team and assist during job placement with travel training, new-hire clearances for supported employees, initial training, and coordination with employer
Skills on Resume:
- Vocational Evaluation (Hard Skills)
- Pre-Vocational Instruction (Hard Skills)
- Counseling (Soft Skills)
- Consultancy (Hard Skills)
- Data Reporting (Hard Skills)
- Information Sharing (Soft Skills)
- Site Visits (Soft Skills)
- Training Adaptation (Soft Skills)