EMPLOYMENT MANAGER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Updated: Jun 02, 2025 - The Employment Manager manages difficult customer and employee situations with prompt responses, continuous service improvement, and commitment fulfillment. This position adapts smoothly to changing work environments, handles competing demands, and embraces self-development by seeking opportunities and taking initiative. This role maintains high accuracy and confidentiality, represents the college professionally, actively promotes organizational performance improvements, and shares expertise collaboratively with colleagues.
Essential Hard and Soft Skills for a Standout Employment Manager Resume
- Recruitment Strategies
- HRIS Software Proficiency
- Employee Relations Management
- Legal Compliance
- Performance Management Systems
- Data Analysis
- Compensation and Benefits Administration
- Onboarding and Training Development
- Talent Acquisition
- Succession Planning.
- Communication
- Interpersonal Skills
- Problem-Solving
- Leadership
- Adaptability
- Negotiation
- Teamwork
- Empathy
- Conflict Resolution
- Decision-Making.
Summary of Employment Manager Knowledge and Qualifications on Resume
1. BA in Human Resource Management with 5 years of Experience
- Experience specifically with talent acquisition and a focus on recruiting diverse candidates including training and onboarding of new employees desired.
- Understanding of employee relations, benefits administration, performance management, policy setting, recruitment and applicable Federal and State employment laws.
- Ability to work both independently and as part of a team.
- Good organizational skills and the ability to effectively manage many tasks simultaneously.
- Strong communication skills including interpersonal, presentation, written, and spoken.
- Strong collaborative, interpersonal and conflict management skills.
- Intermediate technology skills including using Microsoft Office Word and Excel
- Experience utilizing HRIS applications (i.e. Colleague or Banner, etc.) and ATS (SilkRoad).
- Social media and experience with web page development/maintenance
- Ability to solve problems based on sound reasoning and sensible decisions even when dealing with emotional topics.
- Ability to identify, gather and analyze data and resolve problems in a timely manner.
2. BS in Business Administration with 6 years of Experience
- Ability to manage difficult or emotional customer and employee situations, respond promptly to needs, solicit feedback to improve service, and meet commitments.
- Ability to adapt to changes in the work environment, manage competing demands, change approach or method to best fit the situation
- Able to deal with frequent changes, delays, or unexpected events.
- Ability to undertake self-development activities, seek increased responsibilities, take independent actions and calculated risks, look for and take advantage of opportunities, and ask for and offer help.
- Ability to demonstrate accuracy and thoroughness, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality.
- Ability to maintain confidentiality of sensitive information.
- Ability to represent the college professionally at all times through care delivered and/or services provided.
- Ability to promote the college through participation in community and professional organizations.
- Ability to participate proactively in improving performance at the organizational, departmental and individual levels.
- Ability to share expertise with co-workers both formally and informally.
3. BA in Organizational Leadership with 5 years of Experience
- Experience in business, human resources, basic accounting, or bookkeeping.
- Experience in a university or college setting and familiarity with federal and/or state financial aid
- Familiarity with developing marketing materials.
- Experience in public relations
- Excellent public relations and counseling skills
- Outstanding verbal and written communication skills.
- An aptitude for computerized record-keeping systems and analytical ability.
- Basic accounting skills.
- Able to represent Seattle Pacific University positively.
- Ability to cope with stress positively.
- Proficient with Microsoft Office suite including Outlook, Word and Excel.
- Experience with integrated computer systems or web-based computer technology
4. BS in Psychology with 6 years of Experience
- Experience as a student employee or managing student employees.
- Experience creating collaborative working relationships with previous coworkers or employees in other areas.
- Experience providing creative solutions to work challenges.
- Experience working in an HR office supporting employees or in a payroll office.
- Experience with onboarding and offboarding employees.
- Experience managing and mentoring a team.
- Documented examples in previous work experience of providing excellent interpersonal and customer service skills including verbal and written communication.
- Experience working with an HRIS or payroll system.
- Experience defining processes and identifying efficiency to improve processes.
- Experience utilizing analytical and problem-solving skills.
- Experience utilizing organizational skills, time management skills and attention to detail.
- Proficient with Microsoft Office Suite or related software.
- Experience working with sensitive/confidential information and ability to maintain discretion.