EMPLOYMENT CONSULTANT SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Updated: Jun 02, 2025 - The Employment Consultant demonstrates the ability to achieve customer service and sales targets while effectively managing caseloads and motivating job seekers. This position possesses advanced communication and interpersonal skills, with a proven track record of working to targets and KPIs and building strong rapport with diverse clients and employers. This role requires proficiency in Microsoft Office and adaptability to changing situations, ensuring effective collaboration and performance.
Essential Hard and Soft Skills for a Standout Employment Consultant Resume
- Job Placement
- Resume Writing
- Career Counseling
- Labor Market Analysis
- Recruitment Strategies
- Interview Coaching
- CRM Software Proficiency
- Data Analysis
- Employment Law Knowledge
- Case Management
- Communication
- Empathy
- Problem-Solving
- Active Listening
- Time Management
- Relationship Building
- Adaptability
- Teamwork
- Conflict Resolution
- Attention to Detail
Summary of Employment Consultant Knowledge and Qualifications on Resume
1. BS in Human Resources Management with 4 years of Experience
- Experience in delivering high levels of customer service in a complex stakeholder environment
- Knowledge of Disability Employment Services
- Experience in caseload management
- Experience working one-on-one with people with disability, injuries or health conditions
- Experience in directly supporting adults with a learning disability and/or autism in employment
- Experience in in networking, building and maintaining relationships and working in a team
- Ability to work and succeed in a target-driven environment
- Exceptional and adaptable communication skills
- Ability to plan, prioritise and problem-solve with minimal support
- Able to keep accurate documentation
- Knowledge of Supported Employment, Social Role Valorization, and/or direct experience in development, task analysis, data collection, job analysis, and work site training
2. BA in Psychology with 5 years of Experience
- Computer skills and knowledge of MS Office
- Goal-orientated with the ability to meet Key Performance Indicators
- Able to handle fast-paced environment and work as a team player
- Efficient administration skills and ability to demonstrate effective time management skills
- Highly organised and able to self-manage day-to-day tasks appropriately
- Capable of handling difficult situations and managing conflict
- Ability to communicate with a range of diverse people
- Able to work in accordance with policies and procedures
- Able to successfully pass a police check and have (or able to obtain) a working with children’s check
- Demonstration of excellent verbal and written skills
3. BS in Business Administration with 4 years of Experience
- Ability to achieve customer service and sales targets
- Ability to motivate and encourage Job Seekers
- Proven experience working with targets and KPIs
- Ability to successfully manage a caseload
- Advanced communication and interpersonal skills
- Able to adapt easily to situations
- Intermediate skills in the use of the Microsoft Office computing package
- Demonstrated ability to communicate and build rapport with job seekers and employers
- Good communication skills and work with a diverse range of people
- Excellent computer skills
4. BA in Sociology with 3 years of Experience
- Strong communication and interpersonal skills
- Strong organizational and problem-solving skills
- Ability to prioritize and juggle concurrent demands
- Ability to work with diverse individuals
- Ability to network with multiple stakeholders including funders
- Ability to work as a team and collaborate with others
- Ability to work occasional evenings and weekends
- Proficiency in Microsoft Word, PowerPoint, and Excel
- Knowledge of Google Suite including Gmail, Google Drive, Docs, Sheets, Meet
- Experience within the Disability Employment Service Industry.
- Customer service experience with demonstrable facilitation, presentation, mentoring and training skills.