• Building relationships with employers and community organizations
• Actively marketing job seekers to potential employers
• Helping job seekers identify skills, abilities and suitable roles
• Increasing job seekers’ capacity for employment (through training, referral to counseling or other support services, coaching in job search skills)
• Creating and implementing a clear pathway to employment for job seekers through Job Plans
• Work with clients in facilitating pre-employment training programs
• Maintain up-to-date knowledge of the local labor market and network with local businesses to source employment opportunities
• Build rapport with key customers, employers and networking agencies within the community
• Assist with managing and developing positive working relationships with key stakeholders
• Keep written communication concise and to the point, and meet reporting timeframes
• Contribute to the achievement of company targets
• Develop and maintain professional knowledge required to support the service needs of customers and clients
• Foster positive H&S practices
• Ensure compliance within the Marsh Group Corporate Governance and Operating Procedures and Policies

Skills: Relationship Building, Job Seeker Marketing, Skills Assessment, Workforce Development, Pathway Creation, Labor Market Knowledge, Stakeholder Collaboration, Compliance and Reporting

• Accept referrals from ACCESS-VR/CBVH/OPWDD (funding sources.) Evaluate participants’ employment interests, skills and potential utilizing the “personal portfolio” method
• Maintain current knowledge regarding benefits and entitlements in order to counsel participants regarding the impact of employment on other resources.
• Develop and maintain relationships with local businesses, human resource groups and employment networks
• Function as a community educator/marketer regarding the employment of people with disabilities
• Represent the agency in presentations to business groups and the general public
• Work with employers to “carve” jobs suitable for participants
• Identify the employers’ and the employees’ needs at the job site
• Collaborate with employer/manager/trainer to assess participant training needs
• Coordinate Job Coaches or other back-up training
• Identify adaptive equipment/assistive technology that can assist participants to perform jobs at expected levels
• Identify and nurture natural co-worker/family/agency supports that can facilitate success.
• Provide 28 hours of billable services per week.
• Document Service Delivery and maintain daily progress notes
• Relate activities to goals identified in the participant’s IPE or Habilitation Plan
• Complete ACCESS-VR monthly reports and ACCESS-VR/OPWDD monthly billing.

Skills: Referral Management, Participant Assessment, Benefits Counseling, Relationship Building, Community Education, Job Development, Workplace Assessment, Service Documentation

• Provide motivational support to assist participants in gaining employment or training
• Manage a caseload of participants using a variety of coaching strategies to help overcome barriers to accessing learning and obtaining sustainable employment
• Undertake in-depth assessments to fully understand a participant's circumstances, preferences and holistic barriers to progression.
• Co-produce personalized tailored SMART action plans with sequenced interventions and development opportunities.
• Deliver 1-2-1 and group support to provide in-depth advice and support to participants for employment application
• Support employability skills including confidence & motivation building, skills development, job search skills, CV writing and preparing for interview
• Developing and delivering specialist student facing career counselling services that encompass careers guidance, employ-ability skills and job opportunities to prospective, current and graduate students giving them the confidence to enter the world of work.
• Presenting and promoting career pathways to students, schools and employers.
• Supporting students in career planning, career counseling, CV development and feedback through the provision of career workshops.
• Participating in orientation and graduation events throughout the year.
• Engaging with schools around employability support.

Skills: Motivational Support, Caseload Management, Participant Assessment, Action Plan Development, Group Support, Employability Skills Support, Career Counseling, Career Pathway Promotion

• Case management and influencing of injured workers
• Report writing and Case-noting
• Liaise with injured workers, training providers, employers, insurers and medical professionals
• Work with a small caseload
• Build a professional relationship with customers
• Assist in identifying career goals
• Assess Jobseeker’s strengths and barriers to employment
• Work as part of a fun and committed team
• Attend and participate in department and team meetings
• Participate in agency quality improvement, fundraising and strategic planning activities
• Back-up for other Employment Consultants
• Provide training and support to new team members.

Skills: Case Management, Report Writing and Case Noting, Stakeholder Liaison, Caseload Management, Professional Relationship Building, Career Goal Identification, Strengths and Barriers Assessment, Team Collaboration

• Processing new insurance claims notifications
• Collecting accurate information and documents to proceed with insurance claims
• Reviewing tribunal papers against detailed logs of advice given to Respondents
• Analyzing claims made by policyholders and determining policy coverage
• Liaising with clients and ensuring all claims are handled in a timely and efficient manner
• Monitoring the progress of claims and ensuring prompt settlement (of valid claims) and closure of claims
• Ensuring the clients are treated fairly and receive excellent service in accordance with industry and company guidelines
• Ensure that all claims-related intelligence is recorded accurately
• Providing vocational support including career exploration, job development, on-the-job training and follow-up support.
• Building and maintaining relationships with participants, employers, families and residential service providers.
• Provide the necessary support to assist participants in reaching goals.
• Maintaining database and participant files.
• Build relationships and drive engagement with Employers in order to gain a better understanding of recruitment needs.
• Meeting with Jobseekers across the region to identify skills, qualifications and work experience and proactively reverse marketing them to achieve sustainable employment outcomes.
• Developing customized recruitment solutions to increase the pool of suitable Jobseekers for Employers.

Skills: Claims Processing, Documentation Accuracy, Claims Analysis, Client Liaison, Claims Monitoring, Customer Service Excellence, Vocational Support, Relationship Building and Recruitment

• Exceptional oral and written communication skills
• Proficient in Microsoft Office including, Word, Excel and MS Project. 
• Experience working with construction software such as Timberline or a similar application
• Strong organizational and time management skills
• Ability to multi-task and effectively manage competing priorities.
• Strong interpersonal skills, including trust-building and active listening skills.
• Ability to work effectively with a diverse population of job seekers and employers.
• Ability to effectively manage interpersonal conflict and challenging situations.
• Understanding of personnel policies (workplace harassment, conflict of interest, etc.)
• Understanding of, and ability to maintain, confidentiality (working knowledge of HIPAA and 42 CFR Part 2 ideal)

Qualifications: BA in Human Resources with 5 years of Experience

• Knowledge of The Americans with Disabilities Act (ADA).
• Clear, direct and honest communication style
• Ability to exercise discretion and tac
• Flexibility/openness to change and to considerable variations in work environments
• Ability to take initiative, work autonomously, and self-direct
• Ability to meet deadlines and possess strong analytical and organizational skills in managing multiple projects in different consecutive stages.
• Able to operate effectively in a fast-paced environment
• Experience in developing a positive rapport with clients, vendors, subcontractors and employees and maintaining business partnerships is critically important.
• Compliance with accepted professional standards and practices
• Strong customer service and sales experience

Qualifications: BA in Psychology with 4 years of Experience

• Ability to pass the driving abstract requirement to allow for the transportation of clients
• Ability to pass a pre-employment drug test
• Experience working with individuals with Intellectual / Developmental Disabilities
• Outgoing and confident in approaching business on behalf of people with disabilities
• Ability to maintain a flexible work schedule
• Knowledge of intellectual disabilities and impact on functioning and employment
• Excellent customer service skills and ability to relate and communicate well with all stakeholders
• Excellent ability to communicate in English including both verbally and in writing
• Ability to analyze, coordinate and synthesize information and reach sound conclusions
• Strong computer literacy, able to use Word, Excel, and the internet
• Present a positive, professional image in demeanor and dress
• Ability to apply positive support principles and strategies

Qualifications: BS in Sociology with 5 years of Experience

• Able to perform in a busy and dynamic environment
• Experience in a similar role (desirable) or sales/marketing
• Experience and knowledge of Mental Health
• Ability to achieve quality outcomes in line with KPIs
• Great communication and interpersonal skills
• Ability to consult, negotiate and problem solve
• Be organized with strong administration skills
• Ability to build key partnerships with businesses in the local community
• Experience working within the disability service sector
• Ability to undergo satisfactory background checks including NDIS Workers Check and/or Working With Children Check (or willingness to obtain)

Qualifications: BA in Business Administration with 6 years of Experience

• Ability to operate a computer and use MS Suite
• Good level of communication
• Reliable with good time management
• Ability to work in a fast-paced environment
• Ability to negotiate through stressful situations
• Strong administration and compliance capabilities
• B2B marketing, sales, or cold calling experience
• Demonstrated ability to work towards targets and key performance indicators (KPIs)
• Problem-solving and conflict resolution
• Solid computer skills, and proven ability to learn new systems

Qualifications: BS in Labor Studies with 4 years of Experience