• Analyzes business needs and recommends appropriate learning solutions
• Designs, develops, and delivers courses utilizing a full menu of delivery options including instructor-led, webinar, e-learning, and blended learning solutions
• Creates processes, systems, client role-specific, and/or special project training content for initiatives across the organization
• Coordinates the development of training materials with marketing to ensure branding and messaging consistency
• Assists with the development of materials for company events
• Evaluates training programs’ effectiveness and commits to continuous improvement based on recorded metrics
• Trains new employees and cross-trains existing employees on processes, systems, policies and workflows
• Tracks and reports results of all training programs to key stakeholders
• Builds effective relationships at all levels of the organization to ensure quality training is provided in support of business objectives
• Works closely with management, subject matter experts, and vendor representatives to identify and execute learning initiatives
• Develops and maintains a project-training calendar
• Consults with department heads on training improvement and implementation

• Be responsible for the YouTube Learning Channel to create and maintain video content within the Learning Channel, and drive utilization
• Manage all aspects of eLearning course development including project scoping, storyboarding, building, and revising content based on expert input
• Take a data-driven approach to effectively prioritize projects and continuously improve the content development methodology and design decisions
• Help develop new metrics to evaluate eLearning programs and determine usefulness, ease of comprehension, simplicity and ROI
• Work closely with product launch teams to determine content requirements in alignment with software releases
• Collaborate with other cross-functional content teams and promote the re-use of materials
• Implement strategies to maximise value from learning technologies that leverage digital media to instruct and educate
• Publish online course modules within Skilljar Learning Management System (LMS)
• Support the Learning Program Managers with any needs for the localization of digital content
• Maintain source control on existing eLearning material
• Stay up to date with, and apply the use of, modern learning tools and adult learning theories
• Coach/instruct others on best courseware design practices
• Carry out regular safety walks/inspections/audits to measure EHS compliance with site procedures and legal requirements.
• Manage good save program ensuring the quality of saves raised and subsequent closure and roll out of same across all sites.
• Carry out regular audits of the company supply chain to ensure high standards of quality are maintained and Implemented
• Keep accurate documentation and perform statistical analysis

Skills: Video Content Management, eLearning Development, Data-Driven Decision Making, Metrics Development, Cross-Functional Collaboration, Learning Technology Strategy, LMS Management, Content Localization Support

• Provide practical in-class support and guidance to P-12 teachers in the integration of educational technology in teaching and learning activities
• Undertake teaching/team teaching with a focus on embedding digital technology learning activities with a focus on coding and digital tools
• Assist with the development of curriculum and resource materials to support digital technology integration throughout the school
• Organise and facilitate teacher professional learning sessions.
• Contribute to the management, use and growth of the school’s digital platforms.
• Create and update ERP system training documents and procedures 
• Design and develop self-paced online learning modules, screencasts and walkthroughs to be hosted on company LMS and intranet
• Interview subject matter experts to assess and validate training content
• Build and design engaging e-learning modules using videos and other multimedia resources
• Create graphics, animations, videos, and other visual elements
• Convert PowerPoint presentations into learning videos embedded with closed captions and voice-overs of trainer’s notes
• Proactively research on latest modern training techniques and adapt them to online learning platform
• Analyze user feedback and generate reports to identify the effectiveness of learning materials and collect improvement recommendations
• Collaborate with different teams to help improve learning contents and trainees’ online learning experience

Skills: Educational Technology Integration, Team Teaching and Digital Learning, Curriculum and Resource Development, Teacher Professional Learning, Digital Platform Management, Training Documentation, eLearning Module Design, Multimedia Content Creation

• Works with the project head in creating the project/development plan, following ADDE and Agile ISD models for content development, and style guide
• Follows the created project/development plan for the development phase
• Follows the created style guide for content writing and storyboarding
• Creates the online learning content of professional development learning materials using the information
• Discusses with Subject Matter Experts (SMEs) to validate and update content prior to storyboarding and during SME reviews
• Drafts the terminal and enabling objectives to strengthen topics and content
• Writes a storyboard following the style guide and quality checklist
• Applies applicable edits as a result of SME and peer reviews
• Utilizes available tools in content development and recommends other options
• Follows multimedia learning principles to achieve most effective outputs
• Develop web-based applications using JavaScript frameworks
• Build the front-end of applications through appealing visual design
• Develop and coordinate well-functioning databases and applications
• Test software to ensure responsiveness and efficiency
• Work in collaboration with the Functional training teams, and content development vendors to have an optimized digital learning program for the end-users
• Providing creative and innovative ideas to ensure all learning developed is engaging, appropriate to the audience, and meets the business goals

Skills: Project and Development Planning, Content Development Adherence, Learning Content Creation, SME Collaboration, Objective Drafting, Storyboarding, Content Editing, Web Application Development

• Work with the development team (Designers, Graphic Artists, Programmers) to design dynamic, user-friendly online courses
• Publish SCORM 1.2, AICC, and Section 508 compliant courseware
• Provide instructional design and project management
• Work with Subject Matter Experts to ensure the quality and accuracy of the content
• Provide technical expertise to assist professional work groups in developing new eLearning courses & revising outdated e-Learning courses
• Partner with the program managers & stakeholders to produce, implement, & support eLearning & blended solutions associate with business needs
• Edit media & create eLearning using existing production tools
• Oversee the operational performance of the learning management systems, gather crucial feedback, & provide ongoing support for learners & the L&D Team
• Ensure content accuracy & appropriateness & update course content on an ongoing basis
• Create intriguing LMS navigation of content designed to promote usage & learning
• Work together with the Product Owner to expand Academy product offerings and iteratively improve current courses.
• Collect feedback from users, test and validate new prototypes/ideas and help to implement new features in e-learning courses.
• Design and implement the best learning experience for users by working with other Subject Matter experts, Content Writers and e-learning Developers.
• Contribute to sprint goals and deliverables of the content team by creating content and reviewing others work
• Organise training sessions for the content team members to grow didactical knowledge

Skills: Collaborative Course Design, SCORM and AICC Compliance, Instructional Design, SME Collaboration, eLearning Development, LMS Support, Content Updates, Team Collaboration

• Experience in a Learning/HR area and/or working experience in a team and service delivery or customer care environment
• Strong customer service and interpersonal skills
• Excellent communication skills and team player attitude
• Excellent problem-solving/analytical abilities
• Ability to navigate complex Learning data structure
• Experience in course authoring software such as Adobe Captivate or Articulate Storyline
• Experience in designing scalable learning solutions (classroom, virtual and/or online).
• Experience with visual design, storyboarding, course-building, and editing.
• Experience developing and maintaining content within an LMS content management platform. 
• Familiarity with Asana, Miro, or other virtual project management tools will be considered a bonus.
• Experience in the field of education and training, familiarity with the challenges of decentralized learning via virtual learning platforms and communication tools
• Didactic knowledge and familiarity with various methods and tools for digital learning
• Expertise in the authoring tool Articulate Storyline

Qualifications: BA in Instructional Design with 4 years of Experience

• A good knowledge of the Adobe Creative Suite tools
• Creativity and storytelling skills
• Experience training, onboarding, and supporting SaaS solutions.
• Able to occasionally work off hours to provide support to the global team
• Project management, Presentation, and excellent communication (written and presentation) skills
• Ability to succeed in an Agile environment with fast turnaround times
• Experience hosting virtual meetings with intimate and large groups
• Experience designing and developing videos and eLearning solutions
• Extensive knowledge of adult learning theory and instructional design methodologies
• Extensive working experience with eLearning and video development tools such as Articulate 360 and Camtasia
• Strong organizational and project management skills

Qualifications: BS in Educational Technology with 3 years of Experience

• Advanced experience with eLearning software such as Articulate or Captivate
• Technically advanced, hands-on experience with Canvas and Moodle
• Familiarity with Blackboard and D2L/Brightspace
• Demonstrated expertise in identifying and solving technical issues
• Experience managing and troubleshooting LTI integrations
• Ability to learn new tools and systems quickly
• Sound time management skills with the ability to meet strict deadlines
• Professional demeanor with solid verbal and interpersonal skills
• Ability to write effective business communication using correct punctuation, spelling and grammar
• Able to work independently and with a wide variety of people in an environment of rapidly changing deadlines and priorities
• Flexibility and willingness to adapt to changes in duties, responsibilities, and processes
• Creative in both writing and design.
• Aptitude to learn new technology.

Qualifications: BA in Multimedia Design with 4 years of Experience

• Experience in producing and delivering webinars/eLearning/teaching
• Ability to convey and deliver information effectively to a corporate, global audience
• Excellent written and verbal communication skills
• Strong interpersonal skills and the ability to work with varying levels of the organization
• Strong track record in developing and executing successful virtual training material with a solid understanding of adult learning styles
• Familiar with traditional and modern training methodologies
• Excellent organizational and time management skills
• A change and growth mindset
• Comfortable with and excited about learning new technologies
• MarTech/Adtech industry experience 
• Prior experience with learning management system (LMS) administration
• Ability to handle multiple tasks and appropriately prioritize in a fast-paced, ambiguous environment
• Prior experience with animation 
• Prior design experience with Photoshop or equivalent tools

Qualifications: BS in Computer Science with 3 years of Experience

• Presentation skills with experience in both virtual and face-to-face training
• Fluency in English and Polish languages
• Training skills, Adult learning principles, Conducting training needs analysis
• Project management skills, able to devise appropriate timelines and dependencies across multiple tasks
• Understanding of Learning Management Systems
• Understanding of document governance and Knowledge Management frameworks
• Verbal and written communications for both broad field audiences and concise executive communications
• Ability to influence key stakeholders without positional authority at all levels of the enterprise, building strong working relationships
• Practitioner-level knowledge (significant work-related experience)
• Experience with building WalkMe solutions
• Proficient in Excel and PowerPoint, advanced Excel skills e.g. pivot tables
• Confident user of virtual collaboration tools e.g. MS Teams and Zoom
• Knowledge of Microsoft products like Office suite, MS Teams

Qualifications: BA in Curriculum Development with 5 years of Experience