Job Summary: 

• Receive and respond to client requests for personnel and equipment while always maintaining a high standard of customer service.
• Dispatching employees from both Total Safety Medial and Industrial divisions, including all equipment related and required for successful completion of the job
• Communicate job details and travel instructions to employees.
• Liaise with Total Safety operations and management to troubleshoot dispatching issues.
• Coordinate travel logistics including booking and tracking of all hotels, staff housing, and incoming/outgoing flights.
• Maintain field schedule, truck maintenance, and housing needs, as well as any crew changes and job scheduling.
• Facilitate regular communication among the operations team
• Identify ongoing personnel requirements including staffing needs, upcoming jobs, crew changes, etc.
• Act as a main point of contact for field employees and respond to inquiries on time, relay information and inquiries to appropriate personnel
• Provide administrative support on special projects and initiatives

Skills on Resume:

• Customer Service (Soft Skills)
• Dispatch Coordination (Hard Skills)
• Communication Skills (Soft Skills)
• Travel Logistics Management (Hard Skills)
• Scheduling and Planning (Hard Skills)
• Problem-Solving (Soft Skills)
• Team Coordination (Soft Skills)
• Administrative Support (Hard Skills) 

Job Summary: 

• Coordinate, schedule, and assign drivers and trucks based on customer requirements.
• Build loads, runs, and schedule customer deliveries or pick-ups & ensure safety compliance is met in all circumstances.
• Create freight bills and assign them to trucks.
• Send load information to truck drivers through Isaac’s system.
• Ensure follow-up with drivers to execute loads as instructed by customers and delivery standards & requirements.
• Communicate effectively with customers and truck drivers.
• Communicate with the Safety group and ensure prompt communications regarding incidents and or accidents.
• Advise, coordinate, and arrange permits with the compliance group.
• Ensure load details, notes, and critical information are entered into load sheets and orders at all times to ensure a seamless billing process.
• Support and back-fill other Fleet Coordinators as well as assist other team members in related activities.

Skills on Resume:

• Scheduling Drivers (Hard Skills)
• Safety Compliance (Hard Skills)
• Freight Billing (Hard Skills)
• Load Management (Hard Skills)
• Communication (Soft Skills)
• Incident Reporting (Soft Skills)
• Permit Handling (Hard Skills)
• Team Support (Soft Skills) 

Job Summary: 

• Dispatch drivers to specific vehicles and routes daily.
• Receive daily phone calls from customers and input their service requirements into the AMCS program.
• Receive and dispatch all daily incoming customer service requests efficiently and cost-effectively.
• Customers route priorities due to, but not limited to, vehicle breakdowns, adverse weather conditions, absent drivers, etc. while maintaining efficiency.
• Maintain knowledge of customers and their issues.
• Work closely with the Manager of Business Development to ensure customer service obligations and their concerns are met.
• Follow up on queries from customers, drivers, and associates in a timely fashion.
• Coordinate loading/unloading of company trucks with the receiving lead hand.
• Track the location of all transportation equipment, including trucks, trailers, and roll-off containers.
• Accurately complete all transportation-associated paperwork including producing the following day's work orders and organizing them for each unit.
• Maintain and ensure all the company-established quality standards are met.
• Work closely with the Transportation Supervisor in order to resolve the day-to-day issues as well as improve the overall efficiencies of the department.

Skills on Resume:

• Driver Dispatching (Hard Skills)
• AMCS Program Usage (Hard Skills)
• Customer Service (Soft Skills)
• Route Management (Hard Skills)
• Issue Resolution (Soft Skills)
• Equipment Tracking (Hard Skills)
• Paperwork Accuracy (Hard Skills)
• Collaboration (Soft Skills) 

Job Summary: 

• Being the interface to client’s dispatchers in OCC, Rolling Stock, DCC
• Allocation of rolling stock to maintenance according to schedules and issue return of the rolling stock to service including any restrictions of use
• Checking the verification documents concerning the maintenance performed and the release to service with staff in the maintenance group
• Check to ensure the work done on the rolling stock corresponds to the work order
• Ensuring the capability of assessing damage patterns on a rolling stock to be able to order maintenance corresponding to the extent of damage
• Passing on to all parties involved information about the return to operation, including relevant restrictions on use
• Transferring essential information appropriate to the individual order to the maintenance delivery
• Recording and archiving all the issued work orders, including the relevant restriction on use
• Responding to site alarms that are relayed to the Dispatch center typically involves phone calls to operations or maintenance personnel to follow up on the alarm condition. 
• Taking responsibility for maintenance of the Dispatch Log to document all activities. 

Skills on Resume:

• Client Interface (Soft Skills)
• Rolling Stock Allocation (Hard Skills)
• Document Verification (Hard Skills)
• Work Order Review (Hard Skills)
• Damage Assessment (Hard Skills)
• Information Communication (Soft Skills)
• Record Management (Hard Skills)
• Alarm Response (Soft Skills) 

Job Summary: 

• Incoming shipments monitoring in the ORTEC system and pallets planning based on the received shipments
• Maintains databases of delivery points in CRM, Point, and ORTEC
• Creating and Issuing loading orders while taking care of the maximum usability of the vehicle and the driver's working hours
• Optimizing delivery routes for vehicles
• Communicating shipping and delivery status with transport managers and drivers
• Tracking vehicles in real-time using the GPS vehicle monitoring system and warning the immediate superior of any irregularities
• Monitoring of utilization of fleet capacity reports and warning the immediate superior of possible irregularities
• Dispatching emergency personnel as well as communicating with site leadership and community emergency personnel. 
• Operation of the site paging and notification systems for safety and emergency announcements. 
• Monitor and conveying of information related to alarming Environmental Operation systems to onsite Operators

Skills on Resume:

• Shipment Monitoring (Hard Skills)
• Database Maintenance (Hard Skills)
• Loading Order Creation (Hard Skills)
• Route Optimization (Hard Skills)
• Communication (Soft Skills)
• GPS Vehicle Tracking (Hard Skills)
• Fleet Utilization Monitoring (Hard Skills)
• Emergency Dispatching (Soft Skills) 

Job Summary: 

• Coordinate with the commercial team to determine customer needs and expectations
• Work alongside production management to schedule and prioritize plant production
• Prepare delivery tickets and related shipping documents
• Check and review orders against delivery tickets before they are shipped
• Coordinate deliveries with external trucking companies to ensure timely delivery of materials to customers
• Prepare daily production and shipping reports
• Always maintain a strict adherence to safety requirements and procedures
• Carry out the monitoring of the assigned lorries.
• Transmit loading and unloading instructions.
• Take responsibility for solving transport incidents.
• Control and monitoring of the trailer exchange process.
• Closely contact with the client to ensure the resolution of incidents.

Skills on Resume:

• Customer Coordination (Soft Skills)
• Production Scheduling (Hard Skills)
• Document Preparation (Hard Skills)
• Order Review (Hard Skills)
• Delivery Coordination (Hard Skills)
• Reporting (Hard Skills)
• Safety Compliance (Hard Skills)
• Incident Resolution (Soft Skills) 

Job Summary: 

• Coordinate daily schedules for all construction field personnel including drill, construction, vector, crane, dump truck, inspectors, and perc crews.
• Maintain accurate inventory records and documentation.
• Assist with the ordering of construction and building materials required for all job and project completion.
• Provides support to daily assigned crews and staff with processing of time off requests, daily call-ins, and tracking.
• Works closely with all project coordinators, site supervisors, and construction leadership on the workflow for all field personnel.
• Perform the planning of service calls and schedule maintenance according to their priority to assign the appropriate technician for the work to be performed.
• Responsible for coordinating the daily workflow for service technicians.
• Receive updates from service technicians on arrival and departure times.
• Follow up the various statuses of the calls and ensure the completion of the open works within acceptable deadlines, taking into account the particularities of the work.
• Maintain solid working relationships with technicians.
• Help other members of the service team

Skills on Resume:

• Schedule Coordination (Hard Skills)
• Inventory Management (Hard Skills)
• Material Ordering (Hard Skills)
• Attendance Tracking (Hard Skills)
• Workflow Collaboration (Soft Skills)
• Service Call Planning (Hard Skills)
• Technician Coordination (Soft Skills)
• Relationship Building (Soft Skills) 

Job Summary: 

• Take emergency and non-emergency calls
• Prepare daily dispatch schedule for drivers and equipment
• Schedule Delivery and Pick up appointments for Loads
• Check Ports/ Terminals for Container Status and Booking Numbers
• Enter new orders into the Loadboard, and update existing ones
• Effectively communicate with the clients and drivers
• Receive emails from clients and process shipment requests
• Manage inbox inquiries with accounts and customers
• Prioritize shipments for optimum performance
• Schedule loads according to customer requests.

Skills on Resume:

• Call Handling (Soft Skills)
• Dispatch Scheduling (Hard Skills)
• Appointment Scheduling (Hard Skills)
• Container Status Checking (Hard Skills)
• Loadboard Management (Hard Skills)
• Client Communication (Soft Skills)
• Email Processing (Hard Skills)
• Shipment Prioritization (Hard Skills) 

Job Summary: 

• Be in charge of dispatching and communication functions to ensure on-time delivery completion
• Negotiate and book freight on carriers' behalf
• Communicate with drivers and customers through computers or phones, and assigns carriers to routes
• Track and trace all shipments and provide customer or broker any updates
• Problem solve issues while in transit
• Assist with factoring setup if needed
• Invoice customers and organize all paperwork
• Ensure drivers are on time and keep track of the status of route and delivery completion
• Act as a liaison and answers incoming phone calls from drivers on the road
• Maintain logs of working hours or vehicle service or repair status, following applicable state and federal regulations
• Obtain receipts or signatures for delivered goods and collect payment for services
• Check all load-related documentation to ensure that it is complete and accurate

Skills on Resume:

• Dispatch Coordination (Hard Skills)
• Freight Negotiation (Soft Skills)
• Communication (Soft Skills)
• Shipment Tracking (Hard Skills)
• Problem Solving (Soft Skills)
• Invoicing (Hard Skills)
• Log Maintenance (Hard Skills)
• Documentation Review (Hard Skills) 

Job Summary: 

• Processing orders and scheduling deliveries using and managing internal and external resources.
• For domestic orders, a heavy focus on scale operations and timely processing of inbound and outbound trucks
• For international orders, significant focus on export documentation and forwarder interaction.
• Preparing bills of lading and all shipping documents for outgoing orders.
• Accurately completing all order documentation for billing purposes on time.
• Monitoring the arrival and departure of truck drivers and in-route status.
• Answering phones/e-mails and directing customers to appropriate areas for assistance.
• Working with production personnel in all companies' locations to coordinate shipments.
• Responding to inquiries from customers, truck drivers, and management personnel.
• Ensures all appropriate paperwork, trailer inspections, scale tickets, etc. are prepared accurately, timely, and professionally communicated to appropriate personnel for each shipment.
• Performs special projects and other office duties
• Assist with miscellaneous and general office duties

Skills on Resume:

• Order Processing (Hard Skills)
• Delivery Scheduling (Hard Skills)
• Export Documentation (Hard Skills)
• Bill of Lading Preparation (Hard Skills)
• Shipment Monitoring (Hard Skills)
• Communication (Soft Skills)
• Coordination with Production (Soft Skills)
• Administrative Support (Hard Skills)