Published: Nov 28, 2024 - The Director of Pharmacy ensures the efficient operation of both Inpatient and Outpatient pharmacies by overseeing departmental activities, maintaining accuracy, and improving resource utilization. This position leads performance improvement programs to enhance quality care, implement safety and security standards, and promote a positive environment within the department. This role also collaborates on budget development, manages cost-containment strategies, and supports staff growth through professional development initiatives while fostering relationships within the healthcare community.

Tips for Director of Pharmacy Skills and Responsibilities on a Resume
1. Director of Pharmacy, Evergreen Health Solutions, Asheville, NC
Job Summary:
- Maintains liaison with affiliated teaching facilities, community hospitals and other local and state agencies and groups.
- Serves on hospital and medical staff committees
- Prepares reports and correspondence
- Coordinating hiring, orientation, training, performance evaluation process, scheduling, and disciplinary action process for all direct reports.
- Ensuring timely and accurate preparation and submission of payroll records for pharmacy staff.
- Lead operational and clinical activities to improve pharmacy impact (improve workflow, advance patient outcomes, reduce waste, etc.)
- Confers with the Pharmacy IT Department to develop informatics solutions for pharmacy information management systems, patient and department modifications, and inventory control.
- Supports PHP efforts in regulatory compliance as these requirements or standards relate to the pharmacy department function.
- Serves as the liaison between the PHP Pharmacy Department and external organizations such as state medical societies, pharmacy organizations, OSI, HSD, and other MCOs, to promote the best interests of PHP.
- Ensures timely input of patient charges into the accounting system.
- Manages pharmacy staff to ensure adequate staffing, performance metrics are met and holding employees accountable for issues related to performance or professional conduct
- Oversees the development and successful implementation of hospital 340B compliance and optimization strategies
Skills on Resume:
- Stakeholder Collaboration (Soft Skills)
- Committee Involvement (Soft Skills)
- Staff Management (Soft Skills)
- Payroll Management (Hard Skills)
- Operational Leadership (Soft Skills)
- Pharmacy IT Collaboration (Hard Skills)
- Regulatory Compliance (Hard Skills)
- 340B Program Management (Hard Skills)
2. Director of Pharmacy, Harmony Care Network, Fort Collins, CO
Job Summary:
- Responding to PBM and other internal, and external entities requiring pharmacy response, monitoring drug spend, and monitoring prior authorization review and strategy.
- Supports strategies and programs for delivering pharmacy services across the plan to achieve high-quality, affordable health care that improves members’ lives.
- Supports preparation for the Pharmacy & Therapeutics (P&T) Committee and associated committees.
- Supports monitoring and oversight to ensure PBM and pharmacy vendors meet contractual obligations.
- Create oversight processes to control costs and mitigate FWA risk.
- Delivers information and recommendations pertinent to external pharmacy industry trends and developments that represent risks and opportunities for the organization.
- Supports short- and long-term organization initiatives.
- Analyzes key metric reports and makes recommendations, as necessary.
- Supports MetroPlus pharmacy quality initiatives
- Supports management of MetroPlus formularies.
- Acts as a clinical resource for all MetroPlus departments
- Supports maintenance of regulatory compliance according to New York State and Federal regulations
Skills on Resume:
- Pharmacy Vendor Management (Hard Skills)
- Pharmacy Services Strategy (Soft Skills)
- Committee Support (Soft Skills)
- Contractual Oversight (Hard Skills)
- Cost Control and Risk Mitigation (Hard Skills)
- Industry Trends Analysis (Hard Skills)
- Organizational Initiative Support (Soft Skills)
- Regulatory Compliance Management (Hard Skills)
3. Director of Pharmacy, Summit Health Partners, Springfield, MO
Job Summary:
- Ensures that the objectives of the department are administered.
- Maintains an organized department to ensure efficiency, accuracy of work, and information flow.
- Demonstrates effectiveness in directing the activities of the department.
- Demonstrates effectiveness in controlling the daily activities of the department.
- Provides leadership, direction and administration of assigned Inpatient and Outpatient pharmacies
- Develop and implement a program of performance improvement to ensure the delivery of quality patient care.
- Establishes productive improvements in methods to maximize performance and utilization of resources, monitors the pharmacy environment relative to physical appearance, safety, and staff behavior, and develops standards for quality control of drugs, selection, use, and storage.
- Maintains security standards for those areas under the control of the pharmacy and establishes a climate for positive, supportive relationships within the department and the organization.
- Participates in community and professional organizations to promote effective relationships with other health and community organizations and to facilitate professional growth.
- Participates on medical and hospital committees as appointed and Risk Management program of the hospital.
- Collaborates with the hospital CFO in the departmental budget development and with monitoring of performance to achieve financial goals, initiates pharmaceutical cost containment and cost avoidance strategies.
- Leads professional/ management development programs to promote the continued growth and effectiveness of hospital staff
Skills on Resume:
- Department Administration (Soft Skills)
- Organizational Efficiency (Soft Skills)
- Leadership (Soft Skills)
- Activity Control (Soft Skills)
- Pharmacy Leadership (Soft Skills)
- Performance Improvement (Soft Skills)
- Resource Utilization (Hard Skills)
- Budget and Cost Control (Hard Skills)
4. Director of Pharmacy, Pinnacle Medical Services, Albany, NY
Job Summary:
- Provide direction and oversight for the operations of the Third Street pharmacy and ensure compliance with all federal, state, and local government laws and regulations.
- Administer the 340B Program to fully implement and optimize appropriate savings and ensure that current policy statements and procedures are in place to maintain program compliance.
- Assure compliance with all Third Street Pharmacy service delivery standards.
- Collaborate with other departments to maintain a high standard of performance.
- Coordinate and share internal resources with other departments as appropriate.
- Provide leadership and direction for achieving high-quality customer service, high levels of patient satisfaction, meeting patient enrollment goals, and addressing patient concerns and complaints.
- Provide supervision and guidance for the clinical operations and clinical decision-making for the pharmacy.
- Establish a clear direction for the department and motivate others to adopt the vision.
- Establish and implement departmental policies and procedures.
- Develop business and performance goals, strategies, benchmarking, and evaluation.
- Oversee the day-to-day pharmacy operating budget and functions of the pharmacy.
Skills on Resume:
- Operations Oversight (Soft Skills)
- 340B Program Management (Hard Skills)
- Service Delivery Compliance (Hard Skills)
- Cross-Department Collaboration (Soft Skills)
- Resource Coordination (Soft Skills)
- Customer Service Leadership (Soft Skills)
- Clinical Operations Supervision (Soft Skills)
- Policy and Procedure Development (Hard Skills)
5. Director of Pharmacy, Horizon Wellness Center, Santa Rosa, CA
Job Summary:
- Assist in the continual operational integration of Third Street Pharmacy and Third Street medical/dental/behavioral health services to maximize the number of patients enrolled in all services and to assure high-quality clinical pharmacy operations.
- Assess department needs, and staffing patterns and recommend changes.
- Direct Third Street Pharmacy operations including staff supervision and productivity standards to achieve high-quality services.
- Commit to a focus on continuous improvement of workflow processes and procedures.
- Manage Third Street Health Pharmacy inventory systems to assure acquisition of medications, appropriate control, dispensing of medications, and reconciliation in compliance with legal and regulatory requirements and best practices. Review and approve department supply requisitions.
- Maintain accurate inventory of medications.
- Oversee the procurement process of other-the-counter medications and items, and ensure appropriate handling and sale of such items.
- Lead and develop staff by providing feedback, building skills and knowledge, and developing a high-performing team.
- Identifies educational needs of staff.
- Provide education and in-service training to providers and staff.
- Complies with System policies and procedures.
- Partners with physician and nursing leadership to leverage pharmaceutical and medical expertise, improve and promote health and quality care, and assure appropriate use of medications and prudent use of resources.
Skills on Resume:
- Operational Integration (Soft Skills)
- Staffing Assessment (Soft Skills)
- Pharmacy Operations Management (Soft Skills)
- Continuous Improvement Focus (Soft Skills)
- Inventory Management (Hard Skills)
- Procurement Oversight (Hard Skills)
- Staff Development (Soft Skills)
- Education and Training (Soft Skills)
6. Director of Pharmacy, Integrity Healthcare Group, Mobile, AL
Job Summary:
- Help develop strategies that promote practice growth, new revenue sources/increased revenue, and cost reduction.
- Anticipate future departmental/organizational needs and develop innovative partnerships.
- Provide the organization with evidence and/or reasoning behind clinical decisions that are made impacting patients or patient care.
- Understand and provide guidance on all necessary patient assistance services to ensure patient's access to prescribed medications.
- Evaluate and improve the systems, forms, procedures and methods used in accomplishing departmental work.
- Participate in the development of goals and objectives for the quality improvement objectives for the pharmacy.
- Maintain and evaluate data related to departmental performance, including productivity, staffing, and costs.
- Identify and implement opportunities for performance and financial improvement.
- Participate in the preparation of the annual budget and lead in the management of the budget.
- Monitor timekeeping functions and time card approval.
- Sustains professional competence and promotes dthe evelopment of staff.
- Demonstrates System Values in performance and behavior.
Skills on Resume:
- Strategic Development (Soft Skills)
- Innovative Partnerships (Soft Skills)
- Clinical Decision Support (Soft Skills)
- Patient Assistance Guidance (Soft Skills)
- Process Improvement (Hard Skills)
- Quality Improvement Participation (Soft Skills)
- Financial Monitoring (Hard Skills)
- Budget Management (Hard Skills)
7. Director of Pharmacy, Blue Ridge Medical Solutions, Roanoke, VA
Job Summary:
- Maintain departmental communications by holding meetings and responding to written and/or verbal questions and concerns in a timely manner.
- Prepare medications by reviewing and interpreting physician orders, and detecting therapeutic incompatibilities.
- Dispense medications and educate patients in understanding how to properly take prescribed medications.
- Maintain a safe and clean working environment by complying with procedures, rules, and regulations.
- Protect patients and technicians by adhering to infection-control protocols.
- Maintain relationship with pharmacy wholesaler(s), and ensure optimal use of products to maximize contract discounts. Build value-added relationships.
- Oversee vendor relationships and maintain confidentiality
- Participate in professional development activities and maintain professional affiliations..
- Own pharmacy safety and quality outcomes across the network
- Design scalable clinical pharmacy processes
- Build deep relationships with pharmacy partners and support them to conduct sustainable, safe, compliant operations
- Work closely with the Product & Engineering team to build technology that will enable higher-touch, higher-quality interactions between pharmacists, patients and doctors
- Work with the Clinical Director to expand the range of treatments we offer
Skills on Resume:
- Departmental Communication (Soft Skills)
- Medication Preparation (Hard Skills)
- Patient Education (Soft Skills)
- Safe Working Environment (Hard Skills)
- Infection Control Adherence (Hard Skills)
- Vendor Relationship Management (Soft Skills)
- Professional Development (Soft Skills)
- Quality Ownership (Hard Skills)
8. Director of Pharmacy, Apex Pharmacy Services, Madison, WI
Job Summary:
- Plans and organizes department activities within federal law, state Board of Pharmacy regulations, and hospital and departmental policy.
- Refers to problems involving interpretations of administrative policy to the Assistant Vice President of Hospital Operations.
- Interacts with state agencies.
- Works with Quality Resources/Risk Management and outside sources in medication variances.
- Responsible for all activities within the Pharmacy including supervision of pharmacists and supportive personnel.
- Maintains standards of the Pharmacy and translates pharmacy policies and procedures into the daily operation of the Pharmacy in accordance with JCAHO and the Department of Public Health.
- Supervises a staff of up to 25 associates.
- Maintains legal oversight of the storage and use of controlled substances in compliance with federal and state rules, regulations, statutes and guidelines.
- Leads the effort to develop and maintain a hospital medication formulary.
- Serves as a technical reference for physicians and nursing staff on medication-related inquiries.
- Reduce medication errors and maximize efficient and effective use of medication.
- Works with hospital and medical staff on the Pharmacy and Therapeutics Committee and in other individual and group settings to coordinate hospital-medical staff services
Skills on Resume:
- Department Activity Planning (Hard Skills)
- Problem Referral (Soft Skills)
- State Agency Interaction (Soft Skills)
- Medication Variance Management (Hard Skills)
- Pharmacy Supervision (Soft Skills)
- Standards Maintenance (Hard Skills)
- Staff Supervision (Soft Skills)
- Controlled Substance Compliance (Hard Skills)
9. Director of Pharmacy, Thrive Health Systems, Sioux Falls, SD
Job Summary:
- Ensures delivery of pharmaceutical care to patients and employees
- Establishes and implements policies and procedures for medication management and department operation
- Develops and recommends department operating budget and ensures that department operates within that budget
- Maintains professional growth and development of department staff and self
- Hires, trains, orients and assigns department staff
- Consult and advise medical staff regarding medication use
- Keeps department compliant with regulatory standards
- Participates in hospital/medical staff committee meetings
- Contribute to Euc's long-term clinical strategy as a key member of the Clinical Counsel
- Ensures that all medication regulatory, accreditation, quality, and contractual standards are consistently met or exceeded, including 340B hospital compliance.
- Develops and successfully implements policies and practices that promote medication quality and safety for all hospital medication management areas, taking appropriate action to improve operational and clinical practices.
- Identifies and facilitates the implementation of medication-related, evidence-based outcomes and total cost-of-care optimizing strategies
Skills on Resume:
- Pharmaceutical Care Delivery (Soft Skills)
- Policy and Procedure Implementation (Hard Skills)
- Budget Management (Hard Skills)
- Staff Development (Soft Skills)
- Staff Hiring and Training (Soft Skills)
- Medical Staff Consultation (Soft Skills)
- Regulatory Compliance (Hard Skills)
- Committee Participation (Soft Skills)
10. Director of Pharmacy, Synergy Medical Partners, Augusta, ME
Job Summary:
- Develops and implements policies and procedures that are compliant with state and federal regulations and promote appropriate, safe and cost-effective pharmaceutical care.
- Facilitates the implementation and maintenance of safe medication processes throughout the organization.
- Responsible for oversight of Retail Pharmacy.
- Provides oversight to the Medication Safety Pharmacist who chairs the Medication Safety Committee and reports recommendations and results to the Pharmacy & Therapeutics Committee (P&T) regularly.
- Prepares and monitors department budget and capital equipment needs.
- Monitors 340B program and is Chairperson of the 340B Committee.
- Administers and provides required reports, documents and other data to P&T by state and federal regulations.
- Ensures compliance with all applicable health system procedures such as state, federal and local laws, rules and regulations.
- Develops and implements strategic plans for pharmacy departments.
- Participates in the development of new services that require pharmacy support and services.
- Participates in health system Quality Assurance and Performance Improvement process.
- Develops and maintains quality standards in the department, and reports results to P&T per regulatory requirements.
Skills on Resume:
- Policy and Procedure Development (Hard Skills)
- Medication Process Implementation (Hard Skills)
- Retail Pharmacy Oversight (Soft Skills)
- Medication Safety Oversight (Soft Skills)
- Budget Monitoring (Hard Skills)
- 340B Program Management (Hard Skills)
- Regulatory Reporting (Hard Skills)
- Strategic Planning (Soft Skills)