Job Summary: 

• Lead and develop the Flybuys design strategy across marketing communications for email, programmatic, website & apps, social and print for the Flybuys program and its many partners ensuring the brand is consistently executed to drive business and customer outcomes.
• Manage a team of digital designers within the Flybuys design studio
• Create a culture of collaboration and team work across marketing and the broader business.
• Identify projects that allow for development across the studio team.
• Maintain and involve style guides and standards to ensure brand consistency and champion best practice design in the business.
• Work closely with external creative agencies to ensure all activity aligns across all channels.
• Maintain best practice in design across all campaign channels to support flybuys innovations and optimisation.
• Work cross functionally with the marketing operations team to maintain accessibility standards in all digital design & production.
• Update/educate the wider flybuys team and partners with changes and updates to guidelines, accessibility and best practice design to provide a consistent user experience across multiple partners and channels.

Skills on Resume: 

• Design Strategy Leadership (Hard Skills)
• Team Management (Soft Skills)
• Collaborative Culture Development (Soft Skills)
• Professional Development Identification (Soft Skills)
• Brand Standard Maintenance (Hard Skills)
• Agency Coordination (Soft Skills)
• Design Best Practices (Hard Skills)
• Cross-Functional Collaboration (Soft Skills)

Job Summary: 

• Assures all samples are current and labeled
• Maintains spreadsheets of product lines
• Works with purchasing on recommended margins
• Works with purchasing to set up options for new products
• Maintains supply of current samples of products
• Works with 2-3 customers monthly
• Coaches DC’s through customer complaint resolution
• Resolves customer complaints or issues when DC cannot
• Gives preview night tour and trains DC’s to do the same
• Writes and maintains SOP’s for Design
• Makes ongoing updates to Studio forms (i.e. DSAP, email templates, waivers, etc.)
• Maintains Design Studio folder on network, archiving and updating 
• Updates and monitors studio goals 

Skills on Resume: 

• Inventory Management (Hard Skills)
• Spreadsheet Maintenance (Hard Skills)
• Margin Analysis (Hard Skills)
• Product Setup Coordination (Hard Skills)
• Customer Interaction (Soft Skills)
• Conflict Resolution (Soft Skills)
• SOP Development (Hard Skills)
• Network Management (Hard Skills)

Job Summary: 

• Clearly communicating strategic goals and operational objectives with individuals and the ACT design team
• Ensuring team members have the knowledge and capabilities to perform roles effectively
• Monitor data and performance statistics to ensure continuous improvement
• Demonstrate company values and address any performance issues and challenges effectively and in line with organisation policies and procedures
• Ensure workflow and customer processes run smoothly and any inefficiencies are resolved to ensure mutual benefit and satisfaction
• Be hands on and take appointments with clients to ensure a seamless process
• Work closely with the team to ensure a culture of excellence in customer service and the MJH core pillars are understood and are embedded within the team
• Advocate the brand and continuously look for ways to delight customers
• Develop and facilitate training to upskill the team in all aspects of customer service and technical knowledge relevant to roles

Skills on Resume: 

• Strategic Communication (Soft Skills)
• Team Capability Building (Soft Skills)
• Performance Monitoring (Hard Skills)
• Policy Enforcement (Soft Skills)
• Workflow Management (Hard Skills)
• Client Engagement (Soft Skills)
• Culture Development (Soft Skills)
• Training Development (Hard Skills)

Job Summary: 

• Lead new product development concept development, support new product strategy planning, coordinate new product development strategy with global counterparts.
• Assign and manage design resources, recruit, manage, and develop design resources, participate in product category management with category business teams to deliver business results.
• Lead design teams on large, complex projects, coordinate design activities with outside industrial consultants, develop relationships and contracts with vendors and design consultants.
• Lead design projects from concept generation through implementation, analyze consumers’ requirements, including functional aspects of design aesthetic need and business and cost objectives.
• Provide design and technical guidance to team and junior Industrial Designers, analyze costumer and competitor product offerings including product design trends in both the and in foreign market.
• Design innovative products to ensure functional aspects are consistent along with aesthetic needs and cost objectives of customers.
• Prepare sketches, detailed drawings, and design intent documentation, modify and refine designs using working models.
• Utilize experience in product design and user experience design processes to improve interactions between end-users and company products/services and to analyze consumer requirements for new product development.
• Review product samples for aesthetic approval.
• Application of human factors and ergonomics to develop products that are safe and reliable for use, graphic design, visual presentation, Adobe Creative Suite and Microsoft Office software to create visual material in order to present ideas, concepts and research results
• Manufacturing design processing, including 3D printed models, CAD generation, file export, and 3D printing for injection molded plastics, ceramic and metal casting, 3D CAD modeling (such as Rhino, Solidworks, Alias, or Creo) and, computer rendering to generate photo realistic concepts using software (such as Keyshot)

Skills on Resume: 

• Product Development Leadership (Hard Skills)
• Resource Management (Hard Skills)
• Project Coordination (Soft Skills)
• Consumer Analysis (Hard Skills)
• Design Mentorship (Soft Skills)
• Innovative Design Creation (Hard Skills)
• Technical Drawing (Hard Skills)
• Ergonomic Design (Hard Skills)

Job Summary: 

• Managing the flow of work through Marketing, from the planning and briefing process to delivery, completion and review taking briefs, consolidating and clarifying the requirements, assigning creatives and marketing specialists to a project, managing outputs and ensuring deadlines are met.
• Supporting pre-production planning process in the new studio from briefing to completion - as required by the film team.
• Managing the request intake from various sources, being able to prioritise the incoming work and understanding when to say ‘no’.
• Supporting and developing the Planning process to allow to support the Marketing planning cycle and be more proactive.
• Reviewing daily resource and workload schedules of Creative and Marketing teams and finding clever solutions when things get a little crazy busy.
• Establishing and managing a bank of trusted freelancers.
• Establishing reporting capability that allows to monitor capacity levels across and the team then make resource decisions based on the findings.
• Setting and managing expectations and over-communicating to make sure everyone is on the same page.
• Providing support to Creatives leads on a day to day basis.
• Being passionate about the quality of output and raising the bar over time.
• When required, assisting with design and providing creative direction.

Skills on Resume: 

• Workflow Management (Hard Skills)
• Pre-production Planning (Hard Skills)
• Request Prioritization (Soft Skills)
• Process Development (Hard Skills)
• Resource Coordination (Hard Skills)
• Freelancer Network Management (Hard Skills)
• Reporting and Analytics (Hard Skills)
• Communication Skills (Soft Skills)