DEPARTMENT SPECIALIST RESUME EXAMPLE
Updated: Mar 10, 2025 - The Department Specialist supports the Consumer Loan Collections department by managing various programs and processes, including accounts in bankruptcy. Customer inquiries are handled effectively, while assistance is provided to internal and external stakeholders on departmental issues. The specialist also manages reports, gathers data, performs clerical duties, and trains colleagues to improve operations.
Tips for Department Specialist Skills and Responsibilities on a Resume
1. Department Specialist, Apex Solutions, Dallas, TX
Job Summary:
- Coordinates and manages recruitment process for hourly student positions utilizing Kenexa BrassRing.
- Coordinates hiring and renewal process for teaching and research assistants and associates (TA/RA).
- Inputs data into PeopleSoft to ensure the accuracy of payroll information, including position and funding changes.
- Performs all activities associated with the Department Time Administrator (DTA) to ensure accuracy and timely approval of work hours and leave time.
- Utilizes Docusign to send and receive hiring forms and offer letters.
- Maintains personnel and payroll files based on unit, university, state and federal guidelines.
- Recommends or participates in the development of new procedures
- Review existing procedures related to payroll operation
- Assists in implementing the development of documentation.
- Regularly responds to a diverse range of questions from faculty, staff and students by phone, email, and in person.
Skills on Resume:
- Recruitment Coordination (Hard Skills)
- Data Entry and Management (Hard Skills)
- Payroll Processing (Hard Skills)
- Time Administration (Hard Skills)
- Document Management (Hard Skills)
- Compliance with Guidelines (Hard Skills)
- Communication Skills (Soft Skills)
- Problem-Solving Skills (Soft Skills)
2. Commissions Department Specialist, Bright Horizons, Orlando, FL
Job Summary:
- Calculate commission payments earned by production employees
- Prepare monthly reports for end-of-month executive management meetings
- Research and respond to commission questions from production employees and management
- Make entries into various accounting/commission systems within the company
- Reconcile commissions-related accounts and general ledger accounts monthly
- Produce the Tax Apportionment schedule by client state quarterly and provide it to the Financial Reporting Manager
- Complete daily balancing of the commission's payout systems
- Continually strive to enhance, improve, and automate the processes in the commission area
- Maintains prompt and regular attendance.
Skills on Resume:
- Commission Calculation (Hard Skills)
- Report Preparation (Hard Skills)
- Research and Response (Soft Skills)
- Accounting System Entry (Hard Skills)
- Account Reconciliation (Hard Skills)
- Tax Apportionment (Hard Skills)
- Process Improvement (Soft Skills)
- Attendance and Punctuality (Soft Skills)
3. Information Technology Department Specialist, Greenfield Enterprises, Nashville, TN
Job Summary:
- Perform a variety of technical support duties within an assigned department, install and configure personal computer hardware, and system applications software
- Serve as a first responder to user problems and issues, diagnose and resolve issues
- Refer more complex technical issues to central information technology staff or third-party vendors and work with them to resolve these problems.
- Set up personal computer hardware, and install system software and application software, such as word processing, database, spreadsheet, and graphic programs
- Add and remove terminals, user profiles, and security provisions.
- Create personal computer database applications for department users, identify needs, develop the program, and instruct department staff on us
- Monitor databases to ensure proper updating and for any other operational issues.
- Design or modify computer programs for various department projects, gather information from department staff on specific tasks that require automation
- Develop scripts, programs code, develop databases, test with end users for functionality, and monitor performance, prepare technical documentation.
- Provide operational instruction and training to users of the department's computer systems and the use of department-specific applications.
- Review and recommend hardware and software options for department use, and identify appropriate generic or specialized software to meet the needs of the department.
Skills on Resume:
- Tech Support (Soft Skills)
- Hardware Setup (Hard Skills)
- Issue Resolution (Soft Skills)
- Software Setup (Hard Skills)
- Database Management (Hard Skills)
- Programming (Hard Skills)
- User Training (Soft Skills)
- Software Evaluation (Hard Skills)
4. Department Specialist, NovaTech Innovations, Phoenix, AZ
Job Summary:
- Provide a variety of staff support services to the Consumer Loan Collections department
- Administer various programs, projects, and/or processes specific to the Consumer Loan Collections department
- Work with accounts that have filed for bankruptcy.
- Provide customer service by answering customer questions and inquiries
- Assist others within and outside the company regarding issues related to the department
- Be responsible for various departmental reports or reporting functions
- Gather, research and provide various types of data or documents
- Perform a variety of clerical duties, which may include answering phones, maintaining reports and other pertinent data
- Assist in preparation and control of records, statistics, and reports regarding operations, etc
- Train and assist other employees
Skills on Resume:
- Staff Support (Soft Skills)
- Program Administration (Hard Skills)
- Bankruptcy Management (Hard Skills)
- Customer Service (Soft Skills)
- Issue Resolution (Soft Skills)
- Reporting Functions (Hard Skills)
- Data Research (Hard Skills)
- Clerical Duties (Hard Skills)