• Leading post-sales engagements with customers, comprised of the leadership for engineering handover outcomes for as-sold solutions to Macquarie Telecom’s customers.
• Develop a thorough understanding of a customer’s requirements, a customer’s current network solution implementation
• Develop customer-facing detailed-level Micro-Designs of the Macquarie Telecom As Sold solution and the development of customer-facing Migration/Change plans for successfully transitioning, consuming and onboarding customers to Macquarie Telecom’s platforms and offerings.
• Ensure close alignment on all technical programs of work, however time will be fully assigned to the Service Delivery function.
• Responsible for the technical approval, micro design, implementation and quality of a customer’s project from post-sales to operation go-live.
• Ensures a project’s technical design and implementation is delivered with a heightened focus on quality and the customer’s operational objective
• Work closely with the Client CRM technical Architect/Manager to design and architect the solution
• Analyze and work with Business and technology partners on Requirements to develop architecture solutions for ECRM
• Research, evaluate, and provide recommendations to MS Dynamics Delivery team on solution approaches or technical approaches
• Write technical specifications based on business/functional requirements

Skills: Post-sales leadership, Customer Requirements Analysis, Micro-Design Development, Migration Planning, Technical Project Oversight, Collaboration with Architects, Architecture Solution Development, Technical Specification Writing.

• Make winning technology and architecture choices by developing winning, competitive, and realizable concepts that are deliverable with an economy attached
• Define customer analytic solution architecture and set technical direction, define component architecture, review detailed designs for accuracy and overall compliance to defined architecture
• Confirmation and identification of non-functional requirements.
• Adopt and communicate new concepts, ideas, techniques, and best practices.
• Provide technical leadership for application integrations via restful APIs
• Analyzing and troubleshooting complex software problems and providing solutions to overcome those problems using the latest technologies.
• Review development practices to identify areas of improvement.
• Review Data Mapping impacts from a technical point of view.
• Familiarity with key technology areas in both NT and IT to a sufficient level of detail
• Orchestrate the technical customer engagement

Skills: Strategic Technology Choices, Analytic Solution Architecture, Non-Functional Requirements Identification, Innovation Adoption, Technical Leadership, Problem Analysis and Troubleshooting, Development Practices Review, Technical Data Mapping Review.

• Build and maintain relationships to key customer technical and decision-making stakeholders
• Understand critical Total Cost of Ownership (TCO) and business case drivers addressing the customer's financial KPIs and budget constraints
• Understand the customer's business and value propositions from a technology and TCO implementation angle
• Advise and propose customer projects
• Understand relevant HW and SW stacks from FW to the virtualization and orchestration layer
• Propose and architect value-adding solutions to address key customer needs with the objective to sell Lenovo platform solutions
• Convert concepts and portfolio into sellable products and solutions (HW, SW, Services)
• Shape a customer requirement-based portfolio view to secure a winning customer fit and respective propositions
• Translate solutions into offerings for sales

Skills: Relationship Management, Financial Analysis, Business Acumen, Project Advisory, Technical Stack Knowledge, Solution Architecture, Product Development, Offering Translation.

• Design and present unique solutions to solve client's problems
• Identify and document client's requirements and constraints
• Develop proposals, architecture diagrams, effort estimates, and statements of work
• Collaborate with engineering teams to ensure a smooth transition of customers from pre-sales to delivery
• Provide thought leadership on best practices for managing and using data through webinars, white papers, and blog posts
• Prepare and deliver demos, and hands-on labs, and present at public events
• Work with the marketing team on messaging that best reflects capabilities in a way that speaks to customers
• Provide feedback to product and marketing teams about the types of services customers are looking for
• Working closely with account executives and prospective customers providing technical leadership to develop new business based around Kollective Technology’s solutions.
• Owning the technical aspects of presales engagements from presenting and demonstrating at business and technical workshops to successful deployment and testing, on time while exceeding the customer’s quality expectations.

Skills: Solution Design, Requirements Analysis, Proposal Development, Cross-Functional Collaboration, Thought Leadership, Presentation Skills, Marketing Collaboration, Technical Leadership

• In collaboration with sales craft customer presentations that clearly articulate GoFor’s value proposition, the standard customer journey, standard services and service levels 
• Clearly and in a detailed fashion document any gaps that exist between the customers' requirements and GoFor’s standard operating models 
• Document in detail the customer journey and all associated business requirements from delivery request thru to delivery completion including exception processes 
• Effectively communicate to the product and integration teams the customer journey and business requirements to enable clear technical requirements to be defined 
• Work with Logistics and MOC to ensure proper operational procedures are in place to support the defined customer journey  
• Create an onboarding plan that reflects the requirements of the customer and delivery services provided by GoFor 
• In collaboration with sales and the project manager, create a proposal to the customer that articulates all of the above 
• Ensure proper volume analysis is completed to define vehicle capacity and driver estimates along with defining delivery zones and service areas to meet customer requirements  
• Communicate to affected departments within GoFor the requirements for the customer (Driver requirements, Billing requirements, etc.) 
• Assist GoFor in developing costing for the work based on the customer requirements 
• Provide support to all departments at GoFor as necessary to affect a smooth customer onboarding process 

Skills: Customer Presentation Development, Gap Analysis, Customer Journey Documentation, Effective Communication, Operational Procedure Coordination, Onboarding Plan Creation, Proposal Development, Volume Analysis and Capacity Planning

• Excellent understanding of complex IT infrastructure and virtualization solutions
• Experience in working towards Microsoft MCSE, VMware VCP, HPE ASE
• Experience with the Microsoft server stack of software, eg. Windows Server, Active Directory, DHCP, DNS, SQL Server, Exchange Server, etc. as well as 0365 components and services
• Excellent written and verbal skills to communicate products and solutions effectively and efficiently
• Experience as a database administrator, DevOps engineer, or operations.
• Expertise in open-source database management, with a particular preference for mastery of MongoDB, MySQL or PostgreSQL. 
• Experience with Percona Server.
• Fluent knowledge of Linux operating systems and cloud environments such as AWS.
• Proficient in other application performance monitoring products
• Public speaking experience from conferences and giving trainings.
• Experience in data analysis and using SaaS success metrics.
• Strong desire to help make life better for DBAs and engineers.

Qualifications: BA in Information Technology with 6 years of Experience

• Experience in requirements gathering and solution design in a commercial setting
• Able to show and discuss a range of previous customer solution designs and approaches
• Able to possess excellent communication skills, both written and oral.
• Confident presenting in a formal setting and being able to chair and take the lead in customer meetings
• Able to build strong relationships with engineers, sales teams and clients from a range of professional backgrounds
• Experience in working with technologies that are dependant on network design for function and performance, for instance, VoIP
• Strong knowledge and experience in Technical Support Services and customer interface.
• Excellent communication, management, and leadership skills, both internally and oriented to customers at high-level management.
• Ability to interact with a variety of people and several interfaces within a fast-paced environment.
• A self-motivated well-organized individual who can prioritize work and handle multiple tasks, and who can define technical processes and instructions.
• Ability to work and learn independently and proactively.

Qualifications: BS in Computer Science with 7 years of Experience

• Experience with consulting services delivery in the large enterprise sector
• Experience technical customer-facing solution development in pre-sales roles
• Deep expertise in solution architecture and complex integrated service design in 2+ domains Automation and Orchestration, Cloud transformation, Networking, Collaboration, IOT, leveraging analytics, machine learning or AI
• Experience designing solutions that rely on Ansible, Ansible Tower, Terraform, Python, or other open-source solutions on the market.
• Ability to think “outside the box” to create solutions for customers
• Understand ing of key software automation concepts and typical use cases
• Proven track record of winning large complex deals and the required skills for creating processes and procedures for new service offerings
• Strong client presence and CxO level engagement experience, consulting and /or professional services delivery
• Exceptional oral and written communication skills to consult, communicate and position Cisco’s value and capabilities
• Knowledge across a broad range of Cisco technologies such as cybersecurity, network, data center and collaboration
• Mastery of multi-tasking environment, time management, stakeholder management and conflict resolution.

Qualifications: BA in Business Administration with 8 years of Experience

• Expert knowledge on mobile packet core networks and functionality of GGSN, SGSN, S-GW, P-GW and MME for integration.
• Familiar with GPRS and 2G/3G/4G/5G networks and interfaces
• Ability to define HLD, LLD, IP Planning and related documentation to deliver an EPC Network design.
• Responsible for testing the designed EPC solutions in a Lab and/or a pilot implementation. 
• Ability to support the Network Implementation team during a rollout.
• Experience and knowledge of GSM/Packet-Core/EPC networks, routing and signaling and GPRS call flow concept with all PS core nodes including to Gb, Gr, Gn, Gi, Gx, Gy,Gz interfaces.
• Experience in commissioning/installation, integration, and troubleshooting of Nokia ATCA SGSN/GGSN and virtualized solutions (CMM/CMG).
• Knowledge of adjacent third-party NE’s Infoblox DNS, Checkpoint FW, Juniper and Cisco Routers/Switches.
• Strong knowledge and experience in Packet Core services and customer interface preferred NI/Care
• Team player and knowledge sharer, with excellent written and verbal communications skills in Spanish and English.
• Ability to act with independence and discretion in routine matters.

Qualifications: BS in Network Engineering with 6 years of Experience

• Proved vision-setting and decision-making skills
• Extensive experience with Enterprise-wide requirements gathering & definition
• Experienced in the processes used to analyze, design, develop, and implement complex solutions/systems
• Understanding of technical architecture, programming, and development
• Strong/Seasoned analytical and problem-solving skills in small, large, and complex environments
• Proven project management skills and experience in organizing, planning, delegating tasks and executing cross-organizational scaled information technology projects
• Seasoned leadership skills with the ability to interact and collaborate professionally with a diverse group of executives, managers, subject matter experts, resources, and users
• Experience in assessing potential impacts and changes to core systems, applications, and integrations
• Ability to provide Consultative Services via recommendations, requirements development, viability, effort, cost, and impact projections, project, and quality mgmt.
• Ability to work under pressure and handle multiple initiatives while meeting tight deadlines in a fast-paced environment
• Ability to perform strategic analysis for future system investments

Qualifications: BA in Software Engineering with 7 years of Experience