CUSTOMER LOGISTICS MANAGER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: September 12, 2024 - The Customer Logistics Manager brings extensive experience in logistics and supply chain management, specializing in inventory control and logistics optimization. Drives improvements and maintains strong relationships with third-party logistics providers and customers, ensuring high performance and efficiency across the supply chain. Thrives in diverse, multi-cultural organizations, adept at navigating ambiguity and making critical decisions across various geographies.

Essential Hard and Soft Skills for a Standout Customer Logistics Manager Resume
  • Supply Chain Management
  • Logistics Planning
  • Inventory Control
  • 3PL Management
  • ERP Systems
  • Cost Analysis
  • Forecasting
  • Compliance Management
  • Process Improvement
  • Data Analysis
  • Leadership
  • Problem Solving
  • Communication
  • Adaptability
  • Team Collaboration
  • Strategic Thinking
  • Decision Making
  • Multicultural Sensitivity
  • Conflict Resolution
  • Stress Management

Summary of Customer Logistics Manager Knowledge and Qualifications on Resume

1. BA in Supply Chain Management with 7 Years of Experience

  • Experience in Logistics/Supply Chain management
  • Strong understanding of inventory control, logistics optimisation and E2E Supply Chain/key cross-functional factors
  • Can do and solutions-focused mentality
  • Experience driving improvements/relationships with 3PLs and Customers
  • Experience driving high performance and maximum efficiency
  • A good understanding of supply chain operations within a retail and/or toy specialist
  • Clear understanding of logistics cost drivers and the trade-offs within the value chain
  • Ability to work with a remote functional team 
  • Ability to thrive in a diverse, multi-cultural organization sitting across different geographies.
  • Ability to navigate ambiguity and take judgment calls

2. BA in Business Administration with 5 Years of Experience

  • Working Knowledge of transportation management software and on board technology.
  • Experience working within an FMCG/Consumer Goods Supply Chain/Luxury brands
  • Good knowledge of customer relationship management
  • Proven track-record of collaboration and negotiation skills
  • Strong communication and follow through skills
  • Strong stakeholder management skills
  • Previous experience in driving E-commerce initiatives
  • Savvy in using data (e.g. PowerBI) to generate insights
  • Takes initiative, recognizes and acts on opportunities
  • Fluent in local language (South Korea) and advanced level in English

3. BA in Logistics with 9 Years of Experience

  • Experience in Operations / Supply Chain gained within the CPG Industry
  • Demonstrable operations management and execution capability
  • Extensive knowledge of network design, logistics, and transportation market
  • Advanced skills in analytics and reporting (data pulls, excel, systems)
  • Experience in customer KPI management
  • Proven track record in developing and deploying broad-scale process improvements and/or cost savings initiatives
  • Ability to develop team members through effective coaching skills.
  • Ability to create and sustain relationships both internally with fellow team members and externally with customer contacts.
  • Transportation industry experience.
  • Knowledge of Federal Motor Carrier Safety Regulations (FMCSR), Hours of Service, and Compliance, Safety, and Accountability (CSA).