CUSTOMER PROJECT MANAGER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Published: September 12, 2024 – The Customer Project Manager has experience managing customer projects with a PMP certification and Agile training, along with strong leadership and analytical skills. This role demands proficiency in using Microsoft Projects, Excel, Word, and PowerPoint, with extensive knowledge in program and project management, including financial reporting and risk management. The manager also possesses executive-level client-facing experience and expertise in PMO governance and oversight.
Essential Hard and Soft Skills for a Standout Customer Project Manager Resume
- Project Planning
- Risk Management
- Financial Reporting
- Procurement Management
- Scheduling
- PMO Governance
- Microsoft Project Proficiency
- Agile Methodologies
- Contract Management
- Performance Reporting
- Leadership
- Communication
- Problem-Solving
- Decision-Making
- Adaptability
- Conflict Resolution
- Team Collaboration
- Time Management
- Client Relationship Management
- Critical Thinking
Summary of Customer Project Manager Knowledge and Qualifications on Resume
1. BA in Project Management with 7 years of Experience
- A strong background in Engineering (mechanical or electrical - e.g. HTL)
- Experience in the relevant industry, preferably in the reciprocating engine industry
- Good knowledge of project management
- Ability to act in an interdisciplinary environment connected with appropriate diversity of experience
- Demonstrate the ability in basic legal contract issues
- Expertise leading large-scale multi-technology engagements in a highly complex environment
- Excellent communication and negotiation skills
- Team player and strong reliability
- Demonstrated external focus and inclusiveness
- Excellent English and German skills (written and oral), preferably also a 3rd language
2. BS in Construction Management with 6 years of Experience
- Experience in the deployment and/or integration project management (preferably IP and Optics related)
- Experience working within a high-pressure and multicultural environment
- Understanding of financial terms and concepts to support IT gate documentation/business case
- Excellent oral and written communication/presentation skills
- Ability to work with and communicate with a variety of audiences, executive level/peer-to-peer/subordinate/technical and non-technical, etc.
- Experience with Supply Chain Systems/Processes
- Proven ability to work with all levels of an organization and excels working in a team environment, and the ability to lead teams
- Ability to lead change and handle conflict
- The ability to achieve results while focusing on customer requirements and business success
- Proficiency in English, Mandarin, and Hokkien
3. BA in Business Administration with 5 years of Experience
- Proven experience as a project manager, with PMP certification
- Agile training, experience, and/or certification
- Strong leadership skills
- Outstanding command of the English and local languages, both oral and written.
- Proficient in the following software tools Microsoft Project, Excel, Word, PowerPoint
- Understanding of PMO governance development, oversight, and ownership
- Must be a facilitator, leader, and motivator
- Excellent assessment and analytical skills
- Extensive Program/Project Industry knowledge
- Executive client-facing working experience
- Strong program/project management skills including scheduling, financial reporting, performance reporting, communications, issues/risks/actions management, procurement management, and other key PM skillsets