Published: September 5, 2024 - The Creative Services Manager oversees the entire creative process, managing weekly schedules and daily tasks, facilitating project kickoffs to ensure comprehensive briefs, and building precise schedules for project milestones. This role involves estimating team scope, assigning tasks across departments, and adjusting workloads and deadlines while maintaining meticulous project documentation. Additionally, collaboration with cross-functional teams and external vendors optimizes processes and ensures deliverables are timely, within budget, and adhere to brand and legal standards.
Tips for Creative Services Manager Skills and Responsibilities on a Resume
1. Creative Services Manager, Horizon Design Studio, Richmond, VA
Job Summary:
- Oversee the development and delivery of creative assets for up to 6 brands in the co-op retailer portfolio with the internal creative team and external vendor partners
- Manage 2 direct operational coordinators
- Collaborate with leadership on promotional strategies for each brand, including the development of national marketing calendars and vendor selections
- Develop and maintain the Hexcel brand by leading the creation of graphics and visual elements that express the company’s image, engage audiences, and influence stakeholders globally.
- Ensure that the company’s brand standards are applied appropriately across the company.
- Ensure that company websites are contemporary in design and that content is kept fresh.
- Manage the company’s social media platforms such as creating visual content.
- Manage relationships with external design resources and printers.
- Direct the creation of video content to share messaging and educate various audiences.
- Work closely with business leaders, account managers, sales teams, marketing managers and others to translate business needs into visual elements including print design, trade show design, brochures, presentations, templates, and logos directed toward both external and internal audiences.
Skills on Resume:
- Asset Development (Soft Skills)
- Team Management (Soft Skills)
- Strategic Collaboration (Soft Skills)
- Brand Development (Hard Skills)
- Brand Standards Enforcement (Hard Skills)
- Content Management (Hard Skills)
- Stakeholder Relations (Soft Skills)
- Integrated Visual Communications (Hard Skills)
2. Creative Services Manager, Bluewave Media Group, Raleigh, NC
Job Summary:
- Manage overall creative process, weekly schedule, and daily tasks tied to creative production
- Facilitate creative project kickoffs and ensure that briefs are complete and the creative team has everything needed to tackle a given project successfully
- Build detailed schedules and deadlines for various stages of a project
- Estimate team availability and scope, assign and distribute assignments to creative teams and other departments
- Monitor projects and workloads, adjusting assignments and deadlines accordingly
- Maintain detailed job files
- Collaborate with cross-functional teammates (brand, sales, ops, new product development, social) as well as vendors
- Optimize processes and deliverables, define best practices
- Troubleshoot issues that could slow down the process
- Leverage and become an expert of project management tools to ensure all work is produced on time, on budget, and on brand
- Work with the legal team on packaging regulations and substantiation of claims
Skills on Resume:
- Project Management (Hard Skills)
- Creative Brief Facilitation (Soft Skills)
- Resource Allocation (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
- Process Optimization (Hard Skills)
- Issue Troubleshooting (Soft Skills)
- Expertise in Project Management Tools (Hard Skills)
- Legal Coordination (Hard Skills)
3. Creative Services Manager, Pixel Perfect Creations, Albany, NY
Job Summary:
- Lead a team of professionals and actively manage initiatives.
- Balance workload across the team to ensure efficiency and effectiveness
- Ensures consistent delivery of JRNY Club Brand Guidelines
- Mentor best practices in graphic arts and design innovation
- Stretch team to consider innovative creative solutions that help JRNY Club reach goals.
- Lead the creative process
- Work closely with the Creative Services Team to deliver a consistent image and creative approach.
- Managing multiple projects simultaneously
- Manage and track budget spending across all creative brand initiatives including planning, billing, reimbursements and all related needs
- Manage retail photo and video shoots for the co-op brands
- Establish key performance metrics and benchmarks to assess program performance and Member engagement
Skills on Resume:
- Team Management (Soft Skills)
- Creative Direction (Hard Skills)
- Innovative Problem-Solving (Soft Skills)
- Project Management (Hard Skills)
- Budget Management (Hard Skills)
- Photo and Video Shoot Management (Hard Skills)
- Performance Metrics (Hard Skills)
- Collaboration and Consistency (Soft Skills)
4. Creative Services Manager, Skyrocket Marketing Agency, Denver, CO
Job Summary:
- Booking in the process for all requests coming into the Creative and Visual Design Team via ServiceNow.
- Using associated resourcing tools (Talent Link),
- Help align jobs to the traffic light system to best match resources with the job request.
- Support and lead the SDC transformation across all ops, workflow and resourcing tasks.
- Working closely with fellow leads in the UK and SDC team.
- Helping on the phasing of work from the current provider to SDC but also optimizing after phasings are complete.
- Resourcing will be crucial to involvement in defining new workflow technologies and piloting new ways of working.
- Using Talent Link to plan and schedule the designer's workflow.
- Point of call for clients to provide clarity on timelines/processes and correct any issues.
- Lead operations across all teams within the creative setup
- Lead operations projects across reporting, workflow and resourcing.
- Assessing and providing the correct brief for personnel to execute.
Skills on Resume:
- Resource Management (Hard Skills)
- Project Coordination (Hard Skills)
- Transformation Leadership (Soft Skills)
- Collaboration (Soft Skills)
- Workflow Optimization (Hard Skills)
- Client Communication (Soft Skills)
- Operational Leadership (Soft Skills)
- Brief Development (Hard Skills)
5. Creative Services Manager, Vibrant Visuals, Charleston, SC
Job Summary:
- Responsible for line managing and leading 2 others in the team of various experience levels
- Manage scheduling of work and personnel to maximize the efficiencies of people and agencies.
- Empowering all creatives to complete work on time and on budget.
- Raise issues with resources in advance of the potential harm to quality, cost, and time loss.
- Provide reporting of management information and insights (including trend analysis) to relevant team leads and leadership and help develop processes to stay agile and improve our ways of working.
- Working closely with leadership and Finance on Finance/Budgeting and managing invoices on a regular basis, ensuring we meet budgets and operate in a commercially viable manner.
- Manage software licensing and future equipment needs.
- Work closely with others to help manage the offshore team.
- Follow the same processes and ways of working established
- Work closely with Creative Leads to help in workflow needs and challenge
- Work with leads from UK / Offshore teams on all operation tasks to further improve the service.
- Consulting with the business alongside other team members, often leading the conversation, to help them articulate what channels would suit projects.
Skills on Resume:
- Line Management (Soft Skills)
- Personnel Management (Hard Skills)
- Empowering Creatives (Soft Skills)
- Issue Identification (Hard Skills)
- Reporting and Trend Analysis (Hard Skills)
- Finance and Budget Management (Hard Skills)
- Equipment Management (Hard Skills)
- Offshore Team Management (Soft Skills)
6. Creative Services Manager, Summit Creative Co., Boise, ID
Job Summary:
- Led planning and execution of assets including store assets, licensing, TV and radio, organic and paid social media, packaging, public relations, Influencers, Direct Mail, SMS, trade shows, market research, brand relations.
- Manage the execution of compelling marketing assets that drive multi-channel revenue and brand awareness growth.
- Manage multiple external partner relationships for assets and campaign creation as the bridge between both companies to ensure excellence in the outcome.
- In partnership with marketing managers, and content and development teams, operations manage and schedule all creative in-house projects, resources and deliverables -from concept to final delivery.
- Lead status meetings and manage the daily production schedule
- Improve internal processes of communication, and deliverables within the team and with cross-functional areas to drive efficiency.
- Establish and implement KPIs for project delivery based on project type/scope
- Build and sustain an agile methodology framework within the team, coordinating the internal talents, and priorities and ensuring updates and transparency of deliverables.
- Use a project management system and other verification techniques to manage project scope and schedule.
- Measure project performance using appropriate systems, tools, and techniques
Skills on Resume:
- Multi-Channel Marketing Expertise (Hard Skills)
- Project Management (Hard Skills)
- Cross-Functional Coordination (Soft Skills)
- Process Improvement (Hard Skills)
- KPI Development and Management (Hard Skills)
- Agile Methodology (Hard Skills)
- Performance Measurement (Hard Skills)
- External Partner Management (Soft Skills)
7. Creative Services Manager, Dreamscape Productions, Orlando, FL
Job Summary:
- Take a leadership role to shape and grow the vision and direction of Rinnai’s creative content and assets
- Oversee multiple projects at once while guiding the creative resources, ensuring all deadlines are met,
- Confirming key stakeholders are satisfied with the results and troubleshooting any issues that may arise during the duration of the project.
- Develop and implement new processes that will elevate Rinnai’s creative output and more effectively and efficiently prioritize incoming requests to ensure that project goals are defined and met.
- Brainstorm and pitch creative concepts for multichannel campaigns for both internal and external audiences.
- Working closely with all cross-functional groups, agencies, and other stakeholders to support the goal of the campaign and key KPIs.
- Lead, manage, source, and negotiate outside creative resources to ensure that we are meeting the ever-growing creative needs to achieve Rinna’s aggressive growth targets
- Manage the development of all creative assets including digital (web & social), print (brochures, sell sheets), trade show support, photography, and video
- Oversee literature development, including copywriting, design layout and work with Brand Director to distribute literature via web ordering and direct mailing
- Evaluate and ensure the quality of creative content of all corporate materials (reviewing of proofs for consistency of consumer and trade targeted brand messaging)
- Present design concepts and final outputs to stakeholders and senior management
- Develop and manage creative budgets
Skills on Resume:
- Creative Leadership (Soft Skills)
- Project Management (Hard Skills)
- Process Development (Hard Skills)
- Creative Concept Development (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
- Resource Management (Hard Skills)
- Creative Asset Development (Hard Skills)
- Budget Management (Hard Skills)
8. Creative Services Manager, Urban Edge Designs, Cleveland, OH
Job Summary:
- Leads the creative process from intake through to production, with discipline and a keen focus on continuous improvement, quality, and exceptional service delivery.
- Spearheads ideation, design and development of high-quality creative work that pushes the Accurate brand forward.
- Collaborates with Marketing, copywriters, graphic designers and cross-functional teams to identify project requirements that deliver a cohesive experience across all Marketing channels.
- Communicates effectively on how the chosen look, feel and overall composition support the Creative Brief.
- Applies broad knowledge of pre-production workflows, digital asset management, problem-solving, design and quality control to handle assigned projects with minimal supervision.
- Identifies and facilitates opportunities for continuous improvement on creative and technological aptitude.
- Establishes priorities for singularly assigned tasks and works concurrently on multiple, complex requests.
- Creates templates to ensure scalability.
- Monitor through the project life cycle.
- Facilitate internal meetings, negotiate conflicts, build up teams and group dynamics, and enable creative thought processes and strategy.
- Provide structure around disciplines
Skills on Resume:
- Creative Direction (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
- Effective Communication (Soft Skills)
- Project Management (Hard Skills)
- Continuous Improvement (Soft Skills)
- Prioritization and Multitasking (Soft Skills)
- Template Creation (Hard Skills)
- Team Building and Facilitation (Soft Skills)
9. Creative Services Manager, Cascade Creative Group, Portland, OR
Job Summary:
- Independently define and direct creative workflow and creative project process across organization.
- Proactively assess, refine and optimize processes on a continual basis to ensure project and team success.
- Work with the leadership team to strategically plan and manage resourcing methodology that aligns business needs, client requests, and project workflow.
- Ability to drive creative schedules while allowing for flexibility and nimbleness for shifting deliverables and timelines.
- Serve as gatekeeper to creative, technology, and strategy teams.
- Allocate resources, monitor workloads and forecast capacities.
- Prioritize projects and tasks for team members on a comprehensive and individual level.
- Support the creative and production process including scoping, kickoff, concepting, internal reviews, client presentations, execution, production and delivery
- Develop schedules, track projects and help enforce deadlines.
- Reassess throughout the project life cycle to highlight any timeline or resourcing risks with a close eye on project objectives
- Proofread and review creative output as applicable
Skills on Resume:
- Creative Workflow Management (Hard Skills)
- Process Optimization (Hard Skills)
- Strategic Resourcing (Hard Skills)
- Schedule Management (Soft Skills)
- Team Coordination (Soft Skills)
- Resource Allocation (Hard Skills)
- Project Prioritization (Soft Skills)
- Quality Assurance (Hard Skills)
10. Creative Services Manager, Silverline Advertising, Austin, TX
Job Summary:
- Develop and drive marketing programs reflective of strategy for lifestyle and eCommerce
- Own and drive integration of programs across all channels
- Support and program social media calendars and influencer programs
- Assist with the management of lifestyle/eCommerce sales promotional calendar
- Support and drive creative editorial and brand concept briefs for lifestyle and collections/drops
- Work in close collaboration with apparel and product design under the same creative direction
- Develop eCom efforts for Overtime-owned channels, i.e. VIP/Loyalty/Membership/App app-integrated marketing
- Develop and manage local opportunities/in-market promotion and influencer programs with the support of the branded content and operations teams
- Work in close collaboration with the growth marketing manager and e-Com director to ensure flawless execution across owned platforms
- Create activations (pop-up shops, experiential events) by partnering cross-functionally
- Translate product concepts into narratives with exciting storytelling built for an audience
- Monitor and sometimes create social media trends and commerce integrations
Skills on Resume:
- Integrated Marketing Strategy (Hard Skills)
- Social Media Management (Hard Skills)
- Promotional Calendar Management (Hard Skills)
- Creative Brief Development (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
- eCommerce Marketing (Hard Skills)
- Event Activation (Hard Skills)
- Content Creation (Hard Skills)
11. Creative Services Manager, Bright Idea Studios, Minneapolis, MN
Job Summary:
- Provide short-term and long-range talent projections including procuring and maintaining freelance or vendor resources.
- Interview and assess talent both internally and externally.
- Manage resourcing forecast tools based on input from weekly meetings and the Account and Production Team.
- Collaborate on project scopes and budgets by contributing an estimate of creative resource hours for all projects.
- Managing the design, artwork, and creative copy services the agency provides.
- Ensuring the work released matches the brand guidelines and is of a very high standard.
- Being a leader and acting as the “go-to” person for all creative suite software.
- Line management of a creative team of art- workers & designers.
- Coaching and development of the team.
- Planning and managing schedules to suit budgets and timescales
- Foster an enthusiastic and positive work environment
Skills on Resume:
- Resource Management (Hard Skills)
- Talent Evaluation (Soft Skills)
- Budget and Scope Estimation (Hard Skills)
- Creative Services Management (Hard Skills)
- Software Expertise (Hard Skills)
- Team Development and Coaching (Soft Skills)
- Budget Planning (Hard Skills)
- Positive Work Environment (Soft Skills)
12. Creative Services Manager, Elemental Creative Agency, Salt Lake City, UT
Job Summary:
- Develop and maintain resource management platforms and support adoption inside and out of the Marketing team.
- Analyze the resource distribution across all Marketing functions to ensure the effective and efficient use of the team’s time
- Support the creative idea development and delivery process across a multitude of partner and customer product Marketing campaigns
- Identify opportunities to improve ways of working across the team
- Analyze the ways of working within campaign output, reporting back to the Marketing leadership team at regular intervals
- Oversee and manage the development of working with the Product, Product Marketing, and Creative teams
- Optimize the structure and content of the site, keeping it feeling fresh and dynamic
- Define and implement a developing approach to SEO optimization, understanding the dynamics of business and how best to align the SEO approach
- Understand and utilize the analytics behind experiences, looking for opportunities to enhance and evolve online experiences
- Support the broader team as we look to embed and develop the new UW brand experience across multiple touchpoints
- Work with the Product team and Creative teams to ensure that presence in the App and Play Stores is on point, dynamic, and scoring well on customer review
Skills on Resume:
- Resource Management (Hard Skills)
- Analytical Skills (Hard Skills)
- Creative Process Support (Soft Skills)
- SEO Optimization (Hard Skills)
- Content Management (Hard Skills)
- Analytics Utilization (Hard Skills)
- Brand Experience Development (Soft Skills)
- App Store Presence Management (Hard Skills)
13. Creative Services Manager, Artisan Visual Concepts, Milwaukee, WI
Job Summary:
- Responsible for the successful creative execution of 360 integrated campaigns across multiple touchpoints that drive revenue growth and position the brand.
- Ensure end-to-end quality on the outcomes based on guidelines and checklists to deliver high-performing creative pieces working with the Creative QA team.
- Provide considered conceptual, stylistic, and technical feedback and ensure resources and project plans are distributed across workflows and products
- Prototype and develop rich-media educational content formats appropriate for web and mobile delivery in support of strong student pass rates, engagement, consumption, and NPS scores
- Drive efforts to diversify media types and treatments in support of increasingly effective learning outcomes
- Higher NPS scores and greater course engagement and consumption
- Lead alignment on standards for the use of content treatments, tools, and stylization
- Design tests to generate data to inform creative decisions
- Seek scalable tools and workflows where possible
- Maintain a watchful eye on the culture, goals and objectives of the agency while also contributing expertise in these areas
- Participates in the TF7 leadership team
Skills on Resume:
- Integrated Campaign Management (Hard Skills)
- Quality Assurance (Hard Skills)
- Technical Feedback (Soft Skills)
- Rich-Media Content Development (Hard Skills)
- Media Diversification (Hard Skills)
- Data-Driven Decision Making (Hard Skills)
- Scalable Tools and Workflows (Hard Skills)
- Strategic Alignment (Soft Skills)