Published: August 26, 2024 - The Country Operations Manager responsible for maintaining the BioCryst Office through organizing IT support, facility management, and essential supplies while managing budgeting and invoicing in collaboration with the General Manager and Finance team. The position develops and oversees a comprehensive Document Management System, including SOPs, archives, legal retention, and promotional materials, ensuring all invoicing processes comply with regulations and are executed promptly. This role coordinates employee travel, manages leadership expenses, and acts as the local HR contact, facilitating the hiring process, onboarding, and tracking of employee attendance and leaves to maintain optimal office health and safety standards.
Tips for Country Operations Manager Skills and Responsibilities on a Resume
1. Country Operations Manager, Nexus Supply Solutions, Reno, NV
Job Summary:
- Maintain cross-functional relationships and coordination primarily with Global Advisory Functions (People Operations, Finance, Communications, GAPP, Legal, etc.) to support the Country Manager and enable the country success (e.g., operating rhythm for key cross-functional forums; Interaction with the Board of Directors; bring cross-Google experts to the management table to help drive decisions).
- Provide program support to help arrange internal communications (e.g., site events, Country Manager-sponsored People and Culture initiatives) and external engagements and outreach.
- Assume leadership and day-to-day responsibility for key high-profile projects linked with the above responsibilities as determined by the GTM Country Lead.
- Serve as an advisor to the Country Manager and Country GTM Lead on the above.
- Led the build-out and running of operations for products in the market including contract manufacturing and go-to-market channel partners.
- Creating new ideas, testing them, and measuring key performance indicators to establish our product in the Singaporean market.
- Identify novel solutions for our manufacturing and GTM challenges with external supplier partners.
- Support regulatory compliance with relevant product regulations and relationships with local regulators.
- Communicate to leadership and cross-functional teams on operations and initiatives, in partnership with the Head of Operations, to deliver on the company’s core objectives.
Skills on Resume:
- Cross-Functional Collaboration (Soft Skills)
- Program Management (Hard Skills)
- Project Management (Soft Skills)
- Strategic Advisory (Soft Skills)
- Operational Excellence (Hard Skills)
- Innovation and Problem-Solving (Soft Skills)
- Relationship Management (Hard Skills)
- Effective Communication (Soft Skills)
2. Country Operations Manager, Pioneer Logistics Group, Boise, ID
Job Summary:
- Maintains BioCryst Office (organizing IT support, facility management, lease, and other needs and supplies)
- Manages invoicing and budgeting in close partnership with GM and Finance
- Creates an appropriate Document Management System (including SOPs, Archives, Legal retention, promotional material etc.)
- Ensures all invoices including HCP and HCO invoices are processed in a compliant and timely fashion
- Organizes employee travel in accordance with company travel policy
- Manages leaders’ expenses as needed ensuring full compliance with company T&E policy
- Works across all departments to ensure the smooth running of the office
- Partners with the hiring manager and regional HR in relation to the hiring process across all functions
- Arranging position postings, and interview schedules, managing candidate travel and costs, preparing contracts and organizing local country onboarding including updating HR, Payroll and benefit systems etc.
- Tracking holidays, sickness, and leaves of absence including notifying local authorities when relevant
- Ensure optimal health and safety standards of the office are maintained
- Local HR point of contact for all colleagues with respect to day-to-day operational matters
Skills on Resume:
- Office Management (Hard Skills)
- Budget Management (Hard Skills)
- Document Management System Creation (Hard Skills)
- Compliance Management (Hard Skills)
- Travel Coordination (Hard Skills)
- Expense Management (Hard Skills)
- Cross-Departmental Coordination (Soft Skills)
- Human Resources Coordination (Soft Skills)
3. Country Operations Manager, Horizon Freight Management, Little Rock, AR
Job Summary:
- Leading team of data collectors in DACH, striving to engage & enable them to perform at very best
- Delivering training and initiatives aimed at improving the performance of our data collector network and meeting our KPIs
- Ensuring our operational coverage targets are met and delivered within budget
- Establish and maintain close links with clubs, federations, and other media partners
- Creates and maintains all Agreements with HCP and HCO and vendors at all times ensure 100% compliance; while ensuring all agreements are reviewed by appropriate departments and signed appropriately.
- Manages all disclosures and donations in a transparent and compliant manner
- Complies with GDPR requirements and processes, meetings, and logistics
- Organizes the review of all promotional (and non-promotional) materials in a compliance and efficient manner; submits materials to country authorities as required
- Manages all stages of material lifecycle through to storage and destruction in a compliance and timely fashion
- Supports field team with meetings logistics and tracking, including contacting requirements (speakers, venues, 3rd party vendors etc.), venue coordination and administrative support
- Supports logistics for all Medical Expert Advisory Boards and Medical Congresses, including required declarations
- Supports development of necessary SOPs and other materials in partnership with MD and team
Skills on Resume:
- Team Leadership (Soft Skills)
- Training and Development (Soft Skills)
- Budget Management (Hard Skills)
- Stakeholder Relationship Management (Soft Skills)
- Compliance Management (Hard Skills)
- GDPR Compliance (Hard Skills)
- Logistics Coordination (Hard Skills)
- SOP Development (Hard Skills)