Job Summary:

• Communicate with a diverse group of individuals and conduct work within a professional setting. 
• Develop and promote self-service to guide end users on how to resolve any issue without direct involvement with IT.
• Provide end-user instruction and training to reduce help desk tickets
• Manage support requests through various mediums, such as phone, instant message, email, and ticket queues.
• Participate in on-call rotation for after-hours support and be the first point of contact for all after-hours escalations.
• Responsible for maintaining Corporate IT environment, which includes laptop/desktop, Windows & Linux based servers, networking and telecom systems, and conference room equipment.
• Plan and perform quarterly patch management on corporate endpoints
• Testing, evaluating, and implementing new technology
• Enforce and escalate security issues according to company policy
• Work with vendors, consultants, and other technical advisors to implement, manage, and fix endpoint systems.

Skills on Resume: 

• Technical Support (Hard Skills)
• End-User Training (Soft Skills) 
• Self-Service Promotion (Soft Skills) 
• System Maintenance (Hard Skills) 
• Patch Management (Hard Skills)
• Technology Evaluation (Hard Skills)
• Security Enforcement (Hard Skills)
• Vendor Collaboration (Soft Skills)

Job Summary:

• Provide support to the EVP, Redevelopment and Construction, SVP, New Product Development, CEO, President/CAO, and certain other senior leaders on a basis.
• Maintain calendars, receive and direct visitors, arrange conferences, and prepare expense reports.
• Coordinate and manage travel using an online booking tool (“OBT”).
• Maintain various department intranet home pages.
• Work independently, as well as partner closely with staff throughout the organization, to perform complex and diversified duties.
• Handle certain resident and other complaint calls.
• Create presentations for senior management and certain others on an basis.
• Produce information in various applications (e.g. Microsoft products), including financial analysis, written memos, etc.
• Address calls directed to EVP, Redevelopment and Construction, SVP, New Development, CEO, President/CAO, and certain others.

Skills on Resume: 

• Executive Support (Soft Skills)
• Travel Coordination (Hard Skills)
• Event Planning (Hard Skills)
• Intranet Management (Hard Skills)
• Presentation Creation (Hard Skills)
• Financial Analysis (Hard Skills)
• Complaint Handling (Soft Skills)
• Independent and Collaborative Work (Soft Skills)

Job Summary:

• Assist Senior Vice President with all necessary duties, including working on-site as support
• Handle queries and requests appropriately
• Coordinate logistics for meetings and arrange catering
• Order office supplies and schedule vendors
• Develop and carry out an efficient documentation and filing system
• Assist with new Management agreements
• Develop and maintain corporate policies and procedures and interact with security auditors.
• Train the organization on IT-related subjects
• Handle multiple tasks and meet deadlines, while maintaining focus in an environment with conflicting demands and priorities
• Provide overall support to all functional teams

Skills on Resume: 

• Senior VP Assistance (Soft Skills)
• Query Handling (Soft Skills)
• Meeting Logistics Coordination (Hard Skills)
• Office Supply Management (Hard Skills)
• Documentation and Filing (Hard Skills)
• Management Agreement Support (Hard Skills)
• Policy Development (Hard Skills)
• IT Training (Hard Skills)

Job Summary:

• Build a strong foundation of business operations through a structured internal rotation and develop an understanding of all areas of the company including Marketing, Trend Analysis, Finance, Human Resources, Operations, Support, Planning, and Purchasing
• Providing excellent customer service as well as quality benefits plans
• Investigate new programs, improve existing programs, and monitor benefits administration.
• Coordinate daily benefits processing and prepare regular benefits reports
• Gather employee data and processing of monthly billings for all group plans. 
• Implements and maintains group benefits databases
• Edit written communications, reports, or other items daily
• Assist with the communication, implementation, and administration of employee benefits
• Consult with and advise employees on eligibility, coverage, and claim procedures
• Maintain confidential department records and office files by internal company procedures

Skills on Resume: 

• Business Operations Understanding (Hard Skills)
• Customer Service (Soft Skills)
• Program Improvement (Hard Skills)
• Benefits Processing (Hard Skills)
• Employee Data Management (Hard Skills)
• Database Maintenance (Hard Skills)
• Written Communication Editing (Hard Skills)
• Benefits Administration (Hard Skills)