Published: August 16, 2024 - The Corporate Account Manager expands the network of corporate accounts, focusing on industries with a target patient profile, aiming to increase new accounts as per agreed targets. Responsible for crafting and executing business strategies that drive growth and foster expansion within the corporate account sector. Builds strong, ethical business relationships with corporate accounts, ensuring product usage and increased market share through strategic health talks and activities for employees and VIPs.
Tips for Corporate Account Manager Skills and Responsibilities on a Resume
1. Corporate Account Manager, Zenith Solutions, Orlando, FL
Job Summary:
- Management of designated Global Key Accounts.
- Negotiate and develop new business opportunities on a global basis with guidelines.
- Drive revenue and market share, evaluate and develop new business opportunities with existing and new customers.
- Implementation and monitoring of contracts in the market including communication to all stakeholders.
- Performance review meetings with customers.
- Design and implementation of custom-made service solutions (internally and externally) and trouble-shooting.
- Contribute to the development of the global sales strategy & perform sales activities in close coordination.
- Represent LH at industry events and contribute to special projects.
- Execute internal administrative tasks.
- Fully comprehend businesses’ requests and provide a consultative approach
- Grow existing client accounts from an existing CRM system upselling and maximising business opportunities
- Deliver excellent quality service to clients, make recommendations, or suggest alternatives to meet needs
- Communicate with industry experts to generate interest in clients’ projects, evaluating suitability and negotiating terms of business
- Manage, train and coach interns
Skills on Resume:
- Global Account Management (Hard Skills)
- Business Negotiation (Hard Skills)
- Revenue Growth (Hard Skills)
- Contract Monitoring (Hard Skills)
- Solution Design and Troubleshooting (Hard Skills)
- Global Sales Strategy (Hard Skills)
- Consultative Sales (Soft Skills)
- Team Leadership and Development (Soft Skills)
2. Corporate Account Manager, Green Horizons, Seattle, WA
Job Summary:
- Regular meetings with key influencers within a defined portfolio, including quarterly fleet performance reviews and annual strategic reviews to achieve annual sales performance
- Regular customer contact through phone and email, and adopting communication tools such as MS Teams to maintain strong working customer relationships
- Provide ongoing training to customers on the use of the Vision Track video telematics platform ensuring high levels of user adoption
- Work with customers to help realise the value of product and services with a demonstrable ROI
- Through proactive networking and follow up, create key stakeholder and decision-maker relationships within all customer accounts
- Through the implementation of a planned and structured approach of strategic account development methodology win additional business and maintain customer account plans detailing current product holding, volume expectations, growth expectations, and opportunities to sell new products and services
- Maintain CRM systems, ensuring that all customer record is accurate and up to date
- Keep up to date with industry news and necessary training to exceed in role
- Act as the internal voice of the customer to ensure key stakeholders are engaged and can support via respective functional areas
- Provide customers with a proactive consultative approach to help drive business forward
- Support internal projects and initiatives relevant to the continual improvement of delivering great customer service
- Forecast and track key account metrics
Skills on Resume:
- Performance Monitoring (Hard Skills)
- Digital Communication (Hard Skills)
- Platform Adoption Training (Hard Skills)
- Value Realization (Hard Skills)
- Stakeholder Relationships (Soft Skills)
- CRM Data Accuracy (Hard Skills)
- Continuous Learning (Soft Skills)
- Customer Support (Soft Skills)
3. Corporate Account Manager, Delta Financial, Charlotte, NC
Job Summary:
- Leverage data in order to make positive changes to the environment.
- Using data to increase efficiency, profitability & sustainability.
- Drive culture with positivity, respect, collaboration, and creativity.
- Focused on hiring people who are aligned with the company's growth plans.
- Growth plan to expand into SMEs and medium size companies.
- Driving towards a sustainable & environmentally friendly future
- Further developing the corporate clientele.
- Build and maintain relationships & support long standing existing/new client base.
- Proofread, edit, prepare and work on client proposals, SOW and other documents.
- Collaborate with the internal team to keep projects on track and clients in the loop.
- Research and look for potential opportunities to further support clients.
- Attend business and social events in support of customer relationships.
- Report to Corporate Accounts leadership.
Skills on Resume:
- Data Analysis for Operational Efficiency (Hard Skills)
- Sustainability Initiatives Implementation (Hard Skills)
- Cultural Leadership (Soft Skills)
- Strategic Hiring (Soft Skills)
- Business Development in SMEs (Hard Skills)
- Client Relationship Management (Soft Skills)
- Proposal and Document Preparation (Hard Skills)
- Event Participation for Networking (Soft Skills)
4. Corporate Account Manager, Phoenix Media, Austin, TX
Job Summary:
- Drive increased platform and services revenue by developing and executing strategic sales plans for territory
- Maintain a healthy pipeline through prospecting, qualification, management and closing of multiple simultaneous sales opportunities within the assigned territory to meet and exceed sales goals.
- Provide regular reporting of prospecting, pipeline and forecast through the CRM system.
- Hunt for new customers within assigned territory while working with existing customer base to identify new growth opportunities
- Establish yourself as a trusted advisor by developing long-term business relationships with key contacts (regional, corporate, and executive level contacts) at existing and prospective TELS Platform and Building Services customers
- Articulate the importance and role of technology, data and insights in the future of building management
- Prepare and deliver effective sales and value proposition presentations through in-person and virtual meetings
- Perform quarterly business reviews with key customer decision makers to provide insight into the savings and value that TELS Platform and Building Services delivers
- Understand all aspects of the DSI business and provide opportunities for growing all lines of DSI business
- Learn customers’ operations, understand challenges and provide infection prevention solutions to meet needs.
- Identify business needs and opportunities, as well as develop and implement customized solutions for customers.
- Develop key relationships in the health system accounts.
Skills on Resume:
- Strategic Sales Planning (Hard Skills)
- Pipeline Management (Hard Skills)
- CRM Proficiency (Hard Skills)
- Customer Acquisition and Retention (Hard Skills)
- Relationship Building (Soft Skills)
- Presentation and Communication Skills (Soft Skills)
- Business Review Execution (Hard Skills)
- Customized Solution Development (Hard Skills)
5. Corporate Account Manager, Beacon Industries, Denver, CO
Job Summary:
- Achieve sales and profitability goals for assigned customer.
- Be responsible for managing the Global Corporate relationship between the customers and Avnet
- Regularly meet with customer to develop and drive the joint strategy
- Develop and maintain customer business plans and ensure alignment between customer requirements and Avnet's global company goals.
- Identify and drive new sales & supply chain opportunities at the customer.
- Negotiate when applicable, new contracts with the customer and when applicable coordinate with relevant Sales Management and Legal departments.
- Investigate and help to resolve customer problems.
- Negotiate terms and conditions of sales according to Avnet policies (i.e. payment terms, delivery, freight, packaging, special handling, handling charges, etc.).
- Update local management of market conditions and competitive activities that might create sales opportunities or alternatively create business risks
- Reporting to the VP Corporate Account Management EMEA
- Establish, grow, and manage new and existing health system customers.
Skills on Resume:
- Sales Goal Achievement (Hard Skills)
- Global Relationship Management (Soft Skills)
- Strategic Planning (Hard Skills)
- Opportunity Identification (Hard Skills)
- Contract Negotiation (Hard Skills)
- Problem Resolution (Soft Skills)
- Market Analysis (Hard Skills)
- Customer Account Management (Hard Skills)
6. Corporate Account Manager, Fusion Dynamics, Boston, MA
Job Summary:
- Retain and grow the region’s current key customer by continually delivering on value proposition and ensuring prompt and full resolution to all issues as well as delivering growth
- Drive wins of new enterprise customers through effective prospecting efforts by building relationships in target markets to deliver total value proposition and closing the sale
- Expand the Institutional market segments and customers, including tourism, lodging, full-service restaurants, quick serve, and food retail
- Developing relationships and account strategy alongside fellow Corporate Account Managers to best drive a total value prop and program
- Forecast, track and report on key account metrics, designing and implementing innovative solutions to improve specific results.
- Lead the development, coordination, and execution of the sales strategy across the region including the effort shared with the Account Executive for the region
- Build and maintain solid, long-lasting C level customer relationships and act as a trusted advisor Alignment and strategy for sales responsibility of the region
- Ability to understands customers’ business context, competitive landscape and operational needs/challenges
- Use financial and operational data to gauge solution impact and prove customer value
- Evaluate options in terms of impact on customer cash-flow, profitability and critical metrics
- Quickly analyze and resolve complex issues or problems
- Negotiate effectively at corporate level, to find solutions that deliver unique customer value
- Build and maintain relationships with customers over a sustained period
Skills on Resume:
- Value Proposition Delivery (Hard Skills)
- Strategic Prospecting (Hard Skills)
- Relationship Building (Soft Skills)
- Sales Forecasting and Reporting (Hard Skills)
- Strategic Sales Planning (Hard Skills)
- Customer Advisory (Soft Skills)
- Problem Analysis and Resolution (Hard Skills)
- Negotiation Skills (Hard Skills)
7. Corporate Account Manager, Summit Retail, Atlanta, GA
Job Summary:
- Establish and/or maintain a direct relationship, primarily through telephone contact, with defined customer base to understand business goals, needs and issues
- Develop ongoing customer engagement/account plans and proritise portfolio of customers
- Drive marketing activities and work with customers to propose suitable products, services and upgrades to maintain and grow revenue
- Identify and win new business through sustained contact with the customer, and by building a sales pipeline and opportunity management
- Successful completion of sales administration activities to enable tracking of customer interactions and engagement
- Partner with internal subject matter experts and external partners to identify and deliver customer solutions
- Conduct regular health checks with customers and liaise with relevant Vocus support areas to achieve issue resolution, and ensure ongoing customer retention and satisfaction
- Track and manage upcoming contact end dates and business renewals
- Partner with internal business areas i.e. Billing to resolve any issues and problems faced by customers, and deal with complaints to maintain trust
Skills on Resume:
- Customer Relationship Management (Hard Skills)
- Strategic Account Planning (Hard Skills)
- Marketing and Sales Alignment (Hard Skills)
- Pipeline Management (Hard Skills)
- Sales Administration (Hard Skills)
- Collaborative Problem Solving (Soft Skills)
- Customer Retention Strategies (Hard Skills)
- Conflict Resolution (Soft Skills)
8. Corporate Account Manager, Pioneer Health, Sacramento, CA
Job Summary:
- Lead the development of winnable strategies for meeting current and emerging customer needs, leverage and strengthen internal and customer relationships to create new, differentiating value and increase customer satisfaction and customer share
- Apply expert knowledge of the factors that drive profitability (e.g. pricing, contract terms and conditions, service or product mix management, etc.) and the actions necessary to improve profitability
- Accept responsibility for ensuring that business is profitable and keeps profitability as a clear priority for self and others
- Engage the appropriate internal functions to build and maintain profitable business
- Act quickly to address problems that may negatively impact profitability and seize opportunities to enhance profitability.
- Identify growth opportunities with targeted action lists & resource plans
- Develop the capability of field staff to sell and meet customer needs by being an on-going conduit of information from the industry, market, and customers to the field teams, providing critical insights
- Help understand customers’ global needs/operations and the implications for how needs to sell to and support the customer
- Provide feedback and guidance to field staff to enhance ability to meet customer needs and expectations.
- Coordinate and hold business reviews at identified accounts at plant, country, and/or corporate level ensuring agreed action plans are delivered
- Monitor and report market intelligence and competitive movement within accounts
Skills on Resume:
- Strategic Planning (Hard Skills)
- Profitability Management (Hard Skills)
- Leadership and Accountability (Soft Skills)
- Problem Solving (Soft Skills)
- Opportunity Identification (Hard Skills)
- Training and Development (Soft Skills)
- Market and Customer Insight (Hard Skills)
- Performance Monitoring and Reporting (Hard Skills)
9. Corporate Account Manager, Quantum Tech, Columbus, OH
Job Summary:
- Selling new business by proactively and creatively identifying prospective accounts (e.g. leveraging referrals, trade associations, external networks), building a broad network of relationships, learning the prospective customers’ business, operations and needs/challenges
- Identifying opportunities to add value through the full range of products, services, and solutions
- Expand business with existing customers by building an increasingly broad network of customer relationships
- Continuously learning about enterprise-wide customer business operations and emerging needs
- Identifying opportunities to position those solutions against newly defined customer needs
- Retain existing customers (revenue and margin) by ensuring all service/delivery expectations are met, monitoring and ensuring customer satisfaction, proactively broadening
- Deepening enterprise-wide customer relationships, and continually prove and merchandise value aligned to different stakeholders/influencers (e.g. through business reviews)
- Partner with and coach field employees to ensure initiatives are implemented
- Deliver increasingly greater value to customers by identifying emerging customer needs and opportunities and communicating those needs and opportunities to to support or drive possible new solutions
- Actively pursue opportunities to share and demonstrate the value of innovations with customers.
- Prepare contract renewal plans, assess competitive position and performance to deliver, and negotiate and sign optimal offers in accordance w/internal policies
- Timeliness and quality of business review, documented follow-ups
Skills on Resume:
- Prospecting Skills (Hard Skills)
- Relationship Management (Soft Skills)
- Continuous Learning (Soft Skills)
- Opportunity Identification (Hard Skills)
- Customer Retention Strategies (Hard Skills)
- Stakeholder Engagement (Soft Skills)
- Contract Negotiation (Hard Skills)
- Solution Selling (Hard Skills)
10. Corporate Account Manager, Horizon Strategies, Richmond, VA
Job Summary:
- Effectively and consistently meet customer expectations and deliver on all service agreements
- Ensuring that clear implementation goals, plans, and timelines are established and communicated, and identifying, coordinating, and motivating field and other resources to achieve delivery objectives.
- Effectively manage and resolve challenging situations (crisis management)
- Identify, propose, deliver and document customer value opportunities
- Develop concrete plans to convert customer value created into enhanced returns for ECL
- Establish target customer lists and plans for developing/leveraging existing relationships to gain new business
- Maintain current customer pipeline information and up-to-date gains/losses reporting
- Organize trials, produce and present customer proposals aligned to internal approval process (PCAF)
- Negotiate and close new deals, manage contracting process w/Finance & Legal support
- Gain customer agreement on developed conversion and start-up plans
- Nurture and develop corporate accounts, both horizontal & vertical
- Create account plans and then proactively contact clients to drive growth within the SME & Large client base
- Plan and execute growth plans for each corporate account and have a set of clear actions that will grow each account and strengthen the relationship to a point of partnership
- Close new growth business opportunities to meet annual targets
Skills on Resume:
- Project Management (Hard Skills)
- Crisis Management (Soft Skills)
- Value Proposition Development (Hard Skills)
- Relationship Building (Soft Skills)
- Sales Pipeline Management (Hard Skills)
- Proposal Writing (Hard Skills)
- Negotiation Skills (Hard Skills)
- Strategic Account Management (Soft Skills)
11. Corporate Account Manager, Apex Systems, Nashville, TN
Job Summary:
- Build a strong network with the sales team of the channel partner.
- Evaluated mainly on ability to building a continuous interaction with sales team of channel partners and achieving sales target
- Meet product mix targets specified as per organization's strategy.
- Support the channel partner pre and post sales (claim settlement etc).
- Focus on quality of business and persistency ( renewals of premium)
- Achieve minimum expected sales target on a consistent basis through customer relationship.
- Uphold high organizational values in every action and ensure business ethics and integrity.
- Ensure customers are properly set up and completely satisfied from initial sign-up to implementation and beyond.
- Maintaining revenue within the assigned account base
- Collect information and develop Account Plans for major opportunities
- Create sales strategy to obtain long term agreements within account base
- Maintain a sales program based on customer’s needs and competitive activities
- Keep records using CRM system on all phases of account activity
- Provide feedback from external market to J2 Product Management Team
Skills on Resume:
- Network Building (Soft Skills)
- Sales Strategy Development (Hard Skills)
- Product Knowledge (Hard Skills)
- Post-Sales Support (Hard Skills)
- Customer Relationship Management (Soft Skills)
- Ethical Conduct (Soft Skills)
- CRM Proficiency (Hard Skills)
- Feedback Collection and Analysis (Hard Skills)
12. Corporate Account Manager, Liberty Consulting, Madison, WI
Job Summary:
- Building relationships, ensuring key contacts are maintained through regular meetings and Executive Business Reviews .
- Establish and meet Strategic Sales and profitability developing Business plans per Customer /Head office level across groups and regions.
- Retain, Grow and Gain existing accounts within NSW by adding innovative solutions and maximising current products and programs.
- Lead, manage and hold business reviews at customer and corporate level
- Proactively plan and negotiate contract renewal, delivering pricing strategy
- Partner with and coach field employees to ensure initiatives are implemented
- New business development, winning new customers, negotiating, and closing new deals within the Healthcare market
- Produce and present customer proposals including organising trials that demonstrate ability to deliver promises
- Leveraging Innovation and business development within market segments.
- Manage and maintain relationships with key Client contacts
Skills on Resume:
- Strategic Planning (Hard Skills)
- Sales Management (Hard Skills)
- Relationship Building (Soft Skills)
- Negotiation Skills (Hard Skills)
- Proposal Development (Hard Skills)
- Team Coaching (Soft Skills)
- New Business Development (Hard Skills)
- Presentation Skills (Soft Skills)
13. Corporate Account Manager, Coastal Innovations, Miami, FL
Job Summary:
- Retain and grow the business for the company assigned accounts
- Understand client’s problems and challenges, while looking for opportunities to design, offer, sell and implement competitive solutions.
- Provide prompt and compelling service proposals to address client’s requirements, earn trust from client.
- Define and help implement client specific SOP’s.
- Ensure all the requested milestones are being met to client expectations.
- Work closely with both origin and destination to identify and solve any issues that may be leading to service failure
- Organize, leads and reviews KPI/QBR and drive the operation excellence internally
- Monitor the account receivable to meet company’s target and ensure that the billing can be generated timely and accurately
- Be the main day to day operational contact along with Account Manager
- Client meetings onsite up to 3/4 times per week (once lockdown has subsided)
- Plan and prepare monthly operational meeting with key Accounts.
- Weekly and Monthly analysis reviews on trends, team statistics and processes
- Dealing with the many ad hoc requests and challenging timelines from Clients
Skills on Resume:
- Account Management (Hard Skills)
- Solution Design (Hard Skills)
- Client Relationship Management (Soft Skills)
- Proposal Writing (Hard Skills)
- Performance Monitoring (Hard Skills)
- Problem Solving (Soft Skills)
- Communication Skills (Soft Skills)
- Data Analysis (Hard Skills)
14. Corporate Account Manager, Legacy Group, Phoenix, AZ
Job Summary:
- Conduct corporate account activities by arranging events such as health talks involving key providers with corporate accounts to create awareness and case conversion.
- Expand the network of corporate accounts focusing on those that have potential target patient profile across various industries to increase new accounts as per target agreed.
- Responsible for developing business strategy, planning activities and executing as per plan to drive growth and expansion of corporate account business.
- Build strong ethical business relationships with selected corporate accounts to ensure usage of products and gain greater market share through health talks and other activities for these accounts’ employees and VIPs
- Engage certified doctors as part of business strategy to create awareness about Invisalign and develop and/or expand profile of providers among corporate accounts
- Participate in and collaborate with other cross functions to achieve company goals and comply with all policies, practices and procedures
- Balance the short term operational needs with the long term organizational needs of the business
- Work closely with marketing and sales teams to develop and implement sales and marketing strategies to trigger the interest of Corporate Account and create sustainable relationship.
- Ensure strong collaboration across sales, marketing and clinical and able to leverage relationship and resources across functions to drive business growth
- Manage and implement sales processes and apply internally developed sales framework to improve efficiency and effectiveness
- Leverage and use salesforce.com to track, analyze, manage clients, and performance
- Embrace and champion compliance and ethical business practice
Skills on Resume:
- Event Coordination (Hard Skills)
- Strategic Planning (Hard Skills)
- Relationship Management (Soft Skills)
- Cross-functional Collaboration (Soft Skills)
- Sales Strategy Development (Hard Skills)
- Client Relationship Management (Soft Skills)
- Data Analysis (Hard Skills)
- Ethical Leadership (Soft Skills)