COMPUTER TECHNICIAN SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: Dec 24, 2024 - The Computer Technician is responsible for imaging, deploying, troubleshooting, and upgrading desktops, laptops, and tablets. This role requires proficiency in operating systems, particularly iOS, and advanced knowledge of computer systems and office software. Experience with technical hardware, printers, and working in high-pressure environments or warehouse settings.

Essential Hard and Soft Skills for a Standout Computer Technician Resume
  • OS Proficiency
  • Hardware Repair
  • Network Troubleshooting
  • System Imaging
  • Software Installation
  • Printer Knowledge
  • Data Recovery
  • Computer Components
  • Remote Tools
  • Cybersecurity Practices
  • Problem Solving
  • Attention to Detail
  • Communication Skills
  • Customer Service
  • Time Management
  • Work Under Pressure
  • Team Collaboration
  • Adaptability
  • Patience
  • Critical Thinking

Summary of Computer Technician Knowledge and Qualifications on Resume

1. BS in Information Systems with 7 years of Experience

  • Experience troubleshooting hardware and software problems.
  • Familiar with PC's and general networking.
  • Familiar with Microsoft Windows, Chrome OS, iOS.
  • Familiar with Google Products (G Suite).
  • Familiar with configuring workstations for use on network.
  • Knowledge of wireless technology 
  • Highly developed communication and human relations skills.
  • Successful experience working with technology in a related industry.
  • Demonstrated experience in the operation and maintenance of computer equipment including Windows, Mac, and Chrome Operating Systems.
  • Basic knowledge of web design.

2. BS in Computer Engineering with 5 years of Experience

  • Experience imaging, deploying, troubleshooting and upgrading desktops, laptops and tablets
  • Previous experience completing complex Installs, moves, adds, changes of computer equipment
  • Operating System proficiency ideally with iOS
  • Effective written and verbal interpersonal skills
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Advanced knowledge of computer systems and prevailing office software required.
  • Experience in computer support or customer service required.
  • Working with technical hardware or equivalent experience through relevant education/certs
  • Knowledge and familiarity with printers, specifically Multi-Functional Printers (MFP)
  • Experience working in a warehouse or similar environment
  • Must be comfortable working in a warehouse environment.

3. BS in Information Technology with 2 years of Experience

  • Ability to test, troubleshoot and diagnose hardware issues on laptop and desktop computers
  • Ability to replace all hardware on laptop and desktop computers
  • Ability to navigate the BIOS on all laptop and desktop computers
  • Ability to work in a fast-paced environment
  • Ability to work in a team environment to meet requirements for production and quality
  • Strong analytical and follow through skills.
  • Strong verbal and written communications skills.
  • Ability to coordinate and get cooperation from multiple areas within IT to accomplish assignments.
  • Ability to work well independently on defined tasks.
  • Ability to work well as part of a team.