COMMUNITY RELATIONS SPECIALIST RESUME EXAMPLE

Published: August 05, 2024 - The Community Relations Specialist strategies, programs, and activities are developed to positively impact local health, education, business, and infrastructure while maintaining strong partnerships with local entities and stakeholders. This position's responsibilities include organizing events, managing communications, and providing strategic advice to leadership to integrate corporate goals with community engagement. Additionally, this role oversees the social media strategy of Island Gold Mine, ensuring effective communication and public engagement on significant policy initiatives.

Tips for Community Relations Specialist Skills and Responsibilities on a Resume

1. Community Relations Specialist, AT&T, Dallas, TX

Job Summary:

  • Organize paramedic-paid duty coverage
  • Plan and coordinate special events such as Paramedic Services Week and other major outreach events.
  • Lead media relations training for Media Superintendents.
  • Monitor and oversee PRPS identifiers and branding. 
  • Ensure that all trademarked and copywritten images, symbols, and phrases are used consistent with ROP policy.
  • Select and distribute PRPS promotional products based on outreach objectives.
  • Participate in the creation of content for PRPS external and internal websites.
  • Deal with a variety of inquiries daily via voicemail, email, and in person.
  • Work directly with the ROP Communications team to coordinate work, public messages, communications packages, event planning, and media relations.
  • Develop and maintain positive, cooperative, and strategic working relationships with all ROP departmental sections, Ministry of Health, Base Hospital, Fire and Police departments, hospitals, community colleges, and media outlets.
  • Liaise with media and other community relations professionals and communications experts.
  • Contribute content to the internal PRPS newsletter.


Skills on Resume: 

  • Event Coordination and Planning (Hard Skills)
  • Media Relations and Training (Soft Skills)
  • Brand Management and Compliance (Hard Skills)
  • Promotional Product Management (Hard Skills)
  • Content Creation and Web Management (Hard Skills)
  • Communication and Inquiry Handling (Soft Skills)
  • Collaboration and Relationship Building (Soft Skills)
  • Public Relations and Community Liaison (Soft Skills)

2. Community Relations Specialist, Kraft Heinz, Chicago, IL

Job Summary:

  • Create strategies, programs, and activities to make positive contributions within the communities to support local health, education, business development, and infrastructure development.
  • Proactively foster, develop, and maintain appropriate and effective relationships with local and regional businesses, institutions, community groups, the media and other external organizations and stakeholders.
  • Support and/or organize events and prepare presentations and/or speaking notes for Senior Management public appearances in different communities.
  • Provide strategic advice to the General Manager and Heads of Department to identify communications issues, risks, and opportunities.
  • Develop and manage community and government contact database, assessing information and action on it where necessary.
  • Serve as point of contact for community inquiries and coordinate engagement activities ensuring a two-way dialogue between the Corporation and its external partners
  • Be the principal ambassador for Island Gold Mine, with responsibility for delivering the company’s vision within the local area, at corporate and/or public events.
  • Represent and ensure visibility Including in public forums and events across the country including events organized by industry organizations.
  • Manage day-to-day communications activities, and consistent, coordinated responses to community relation issues, with a focus on quality and strategic timing.
  • Work with leadership, conceptualize, design, and implement meaningful, creative engagement strategies to ensure citizens are aware of and contribute to important conversations about significant public policy initiatives.
  • Develop a strong understanding of departmental, divisional, and corporate goals and strategies, and ensure they are integrated into communications and outreach activities.
  • Oversee Island Gold Mine’s social media strategy. 
  • Develops social media best practice strategies to de-escalate issues.


Skills on Resume: 

  • Strategic Communication Planning (Hard Skills)
  • Relationship Management (Soft Skills)
  • Event Organization and Presentation (Hard Skills)
  • Strategic Advisory (Hard Skills)
  • Database Management and Analysis (Hard Skills)
  • Public Relations and Advocacy (Soft Skills)
  • Communications Oversight (Hard Skills)
  • Social Media Strategy (Hard Skills)

3. Community Relations Specialist, Comcast, Philadelphia, PA

Job Summary:

  • Manages escalated resident complaints/concerns arising from social media channels. 
  • Liaises with corporate communications to ensure issues or needs are identified and managed.
  • Demonstrate Island Gold Mine’s commitment to equity, diversity, inclusion, transparency, and accountability.
  • Assist with the preparation and development of a community relations strategy to support the competitiveness of the mining industry and Alamos Gold’s business objectives.
  • Identify and create opportunities to raise including profiles with target audiences
  • Assist in Budgeting, planning, implementing and developing the strategic direction of the Environmental Department in the areas of Regulatory Compliance, permitting, Government Relations, and required reporting.
  • Collaborate with all departments of the operation to ensure environmental excellence throughout the operation.
  • Be accountable for ensuring that relationships with key Indigenous communities are sustainable and that the relationships foster value-creating economic opportunities for Island Gold and its partners
  • Provide opportunities for continuous cultural learning and actively promote Indigenous people's culture throughout the site
  • Provide leadership and guidance in the implementation and administration of the Community Benefit Agreement.
  • Engagement of local First Nation Communities
  • Support partnerships with Aboriginal activities
  • Collaborate with all departments of the operation in ensuring in an ongoing dialogue in understanding the importance of Indigenous relations and engagement.


Skills on Resume: 

  • Crisis Management (Soft Skills)
  • Corporate Communication (Soft Skills)
  • Diversity and Inclusion (Soft Skills)
  • Strategic Planning (Hard Skills)
  • Stakeholder Engagement (Soft Skills)
  • Environmental Management (Hard Skills)
  • Cultural Sensitivity (Soft Skills)
  • Partnership Building (Soft Skills)

4. Community Relations Specialist, General Motors, Detroit, MI

Job Summary:

  • Interact with all staff to identify community awareness and engagement opportunities.
  • Responsible for all aspects of creating and disseminating the quarterly newsletter and annual report.
  • Create visual presentations for meetings and other activities.
  • Write press releases and develop relationships with media for regular consideration of material submitted.
  • Disseminate information about volunteer opportunities through all appropriate media, such as the website, e-mail groups, and newsletters.
  • Respond to web inquiries and requests for information.
  • Establish and cultivate relationships with community businesses and organizations willing to donate goods and services.
  • Manage and update donor database.
  • Track philanthropic requests, pledges, and contributions.
  • Send appropriate documentation to process credits to donors.
  • Make presentations to donors and relevant community members/organizations.
  • Assist with fundraising event planning and execution.


Skills on Resume: 

  • Community Engagement (Soft Skills)
  • Content Creation (Hard Skills)
  • Media Relations (Soft Skills)
  • Digital Communication (Hard Skills)
  • Donor Management (Hard Skills)
  • Fundraising Event Planning (Hard Skills)
  • Relationship Building (Soft Skills)
  • Presentation Skills (Soft Skills)

5. Community Relations Specialist, Verizon, New York, NY

Job Summary:

  • Demonstrate core values by being a compassionate, authentic, and talented team player.
  • Engaging personality that enables the person to quickly develop rapport during interactions
  • Represent the organization in public-facing events, occasional evening and weekend work required.
  • Maintain ongoing call schedule with existing referral partners and community stakeholders to deliver promotional materials and support a long-term mutual relationship.
  • Assist with social media efforts for each office including Facebook and Instagram
  • Work with office management and staff to ensure continued participation in creating authentic content.
  • Implement a local engagement and marketing calendar that supports long-range goals.
  • Assist with relationship management and local business development efforts associated with the Mobile Dentistry Program, including promotion, organization, and scheduling
  • Demonstrate understanding and passion for the organization's mission to provide high-quality dental care to all children in an upbeat-kid friendly environment.
  • Compose and upload website and social media content.
  • Develop media and donor kits (online and print media).
  • Handle online mailings such as invitations, solicitations and newsletters.


Skills on Resume: 

  • Interpersonal Skills (Soft Skills)
  • Public Speaking and Representation (Soft Skills)
  • Social Media Management (Hard Skills)
  • Content Creation (Hard Skills)
  • Event Coordination (Hard Skills)
  • Relationship Management (Soft Skills)
  • Marketing and Promotion (Hard Skills)
  • Administrative Skills (Hard Skills)

6. Community Relations Specialist, Nike, Beaverton, OR

Job Summary:

  • Reaches out to neighboring businesses, preschools, area home builders, real estate agents, etc. to establish and maintain a robust referral network that advances and promotes the school.
  • Serves as an event ambassador among the community at large.
  • Identify local events to participate in.
  • Creates and coordinates community events.
  • Coordinate events on campus.
  • Set up tables at local businesses.
  • Organize teams and participate in canvassing or block walking and to distribute flyers in the school community with local school leaders and staff
  • Creates, coordinates and conducts individual family/student campus tours and follow-up campaigns, along with local school staff
  • Call/email leads generated from marketing campaigns to convert them into enrollment
  • Contact and follow up after tours
  • Enter leads into CRM (Hubspot,...)
  • Assist in posting content to social media pages (Facebook, Instagram…) 


Skills on Resume: 

  • Community Outreach and Networking (Soft Skills)
  • Event Coordination (Hard Skills)
  • Local Event Engagement (Soft Skills)
  • Lead Management (Hard Skills)
  • Tour Management (Hard Skills)
  • Canvassing and Promotion (Soft Skills)
  • Social Media Management (Hard Skills)
  • Communication and Follow-up (Soft Skills)

7. Community Relations Specialist, Coca-Cola, Atlanta, GA

Job Summary:

  • Create awareness (increase new customers and sales) through grassroots community marketing, customer referrals, and social media
  • Initiate and develop relationships with apartment/condo/senior communities, local realtors, mortgage agencies, and other potential customers
  • Set up regular visit schedules for these customers
  • Assist in the management of social media channels to increase brand visibility
  • Coordinate and attend networking events and trade shows
  • Assess marketing opportunities and target markets, including B2B
  • Develop, implement and review marketing plan; track marketing plan goals
  • Develop print materials/advertisements
  • Evaluate, document and coordinate all donation requests and community involvement; document resulting PR
  • Coordinate bi-annual competitor mystery shop
  • Meet monthly with management to discuss weekly victories and opportunities
  • Communicate marketing initiatives and information to staff; train staff on effective use of marketing materials


Skills on Resume: 

  • Community Engagement (Soft Skills)
  • Relationship Building (Soft Skills)
  • Social Media Management (Hard Skills)
  • Event Coordination (Hard Skills)
  • Marketing Strategy Development (Hard Skills)
  • Content Creation (Hard Skills)
  • Market Assessment (Hard Skills)
  • Training and Communication (Soft Skills)

8. Community Relations Specialist, Oracle, Austin, TX

Job Summary:

  • Liaise with the Construction management team/on-site construction staff to understand, and accurately communicate the type, sequencing and duration of construction work and its associated impact on the public and other stakeholders.
  • Monitor construction schedules and provide real-time progress updates to the Mosaic Communications team to support the development of accurate and timely public communications materials.
  • Uphold public notification requirements to ensure the public receives advance information of upcoming construction activities and impacts.
  • Foster and maintain relationships with residents, business owners, educational institutions, BIAs, and other stakeholders affected by the project construction activities.
  • Together with Mosaic staff and project partners, identify, record, track and report on construction-related issues affecting the public along the project route.
  • Attend coordination and working group meetings, as assigned, to identify opportunities for public engagement as well as to coordinate and integrate public communications activities with planned construction works.
  • Support the development of a detailed events calendar that supports the Communications Team in planning of all communications/stakeholder relations/ community engagement materials that are consistent, effective, and integrated.
  • Planned, organized and executed public open houses, information sessions, tele-town halls, community liaison groups, stakeholder meetings, and community events, as assigned, including the logistics to ensure a consistent, effective, and rewarding experience for all.
  • Develop presentations for public meetings and open houses, as assigned.
  • Support the development and maintenance of business signs in the Project corridor.
  • Support on-site incident and crisis communications by providing timely progress updates to the Mosaic Communications team.
  • Attend Communications Working Group meetings
  • Schedule with the other Community Relations person, and staff the Project Community Office to respond, record and assess public inquiries or comments
  • Liaise with Mosaic’s staff and the client to respond to public inquiries (in-person, by telephone or via email) about design and construction activities (including information on construction schedules, transit and traffic impacts, community meetings, etc.) in a timely and efficient manner.


Skills on Resume: 

  • Stakeholder Engagement (Soft Skills)
  • Communication Skills (Soft Skills)
  • Project Coordination (Hard Skills)
  • Public Relations (Soft Skills)
  • Crisis Management (Soft Skills)
  • Event Planning (Hard Skills)
  • Report Generation (Hard Skills)
  • Customer Service (Soft Skills)

9. Community Relations Specialist, Boeing, Chicago, IL

Job Summary:

  • Create, grow, and nurture relationships with surrounding neighborhoods and community partners to increase the member base at Hill Country Indoor
  • Attend networking events and relevant community events
  • Liaise with local businesses, organizations, and schools to represent the brand identity
  • Devise and implement community communication initiatives
  • Lead facility tours around Hill Country Indoor, explaining the perks of membership
  • Recruit new prospective members through face-to-face interactions and ongoing communication campaigns
  • Examine, interpret, and report results of analytical initiatives to leadership
  • Engage with local businesses and partners to drop off marketing materials, build relationships, and cultivate trust between Hill Country Indoor and local companies and organizations
  • Create and sell corporate membership packages to surrounding businesses
  • Correspond accurately and professionally on all business-related matters in person, over the phone, and via email
  • Identify resources that may be useful for volunteer recruitment.
  • Manage Community Relations Coordinator.


Skills on Resume: 

  • Relationship Building (Soft Skills)
  • Networking and Event Attendance (Soft Skills)
  • Community Outreach and Communication (Soft Skills)
  • Facility Tour Leadership (Soft Skills)
  • Sales and Recruitment (Hard Skills)
  • Analytical Reporting (Hard Skills)
  • Marketing Material Distribution (Hard Skills)
  • Professional Communication (Soft Skills)

10. Community Relations Specialist, The Home Depot, Atlanta, GA

Job Summary:

  • Maintains a current file of recently returning veterans and a file of all state, federal and local benefits and services.
  • Contacts and meets with a variety of organizations, community groups, local colleges and businesses.
  • Works with veterans and dependents relative to the dissemination of information and assisting veterans in determining eligibility for benefits. 
  • Conducts surveys and compiles statistical reports relative to veteran participation in available programs, benefits and services.
  • Disseminates, and frequently updates, information on all available benefits, programs and services, special events and all things pertaining to veteran’s services via local and social media including the departmental web page, Facebook and Twitter account.
  • Coordinates outreach activities with private and public agencies that are engaged in providing services to veterans and dependents
  • Direct activities to ensure the needs of veterans are met.
  • Advises and assists various groups seeking to establish programs for veterans by providing information and assistance in obtaining available public and or private funding.
  • Assists with the development of the annual impact report, marketing materials, newsletter, and other written material.
  • Attends monthly Marketing Committee meetings and maintains agency marketing calendar.
  • Coordinate website and social media maintenance.
  • Comply with the Compliance Plan and standards of conduct and report any non-compliance to the appropriate official.


Skills on Resume: 

  • Veteran Services Management (Hard Skills)
  • Community Outreach and Engagement (Soft Skills)
  • Eligibility Counseling (Soft Skills)
  • Data Analysis and Reporting (Hard Skills)
  • Communication and Public Relations (Soft Skills)
  • Event Coordination (Soft Skills)
  • Fundraising and Program Development (Hard Skills)
  • Marketing and Compliance (Hard Skills)

11. Community Relations Specialist, Walmart, Bentonville, AR

Job Summary:

  • Assists in the implementation of policies and new programs
  • Supports the company's community relations strategic plans
  • Enhances the public image of the company through community relations programs
  • Seeks information to understand community issues, problems, expectations, and needs
  • Builds rapport and cooperative relationships with multiple company departments and members of the community
  • Coordinates all incoming Sponsorship requests for multiple event sponsorship activations for community nonprofit partners and internal clients
  • Considers how actions or plans will affect customers Responds quickly to meet needs and resolve problems
  • Supports the Community Relations Consultant and Manager in problem-solving, decision-making, and client contact
  • Considers how actions or plans will affect customers Responds quickly to meet needs and resolve problems
  • Administers the annual holiday solicitation drive for Operation PAR and coordinates the collection and deployment of holiday gifts for program areas.
  • Assists with the planning and execution of agency events (anniversary events, annual fundraising events, alumni events, etc.).


Skills on Resume: 

  • Community Engagement (Soft Skills)
  • Event Coordination (Hard Skills)
  • Public Relations (Soft Skills)
  • Problem-Solving (Soft Skills)
  • Stakeholder Communication (Soft Skills)
  • Program Implementation (Hard Skills)
  • Customer Focus (Soft Skills)
  • Organizational Skills (Hard Skills)